Tanglewood Gardens3.5 out of 5.0
Recent guest reviews
First time staying here and last. Needs a lot of TLC thats for sure Website says continental breakfast available but they stopped doing them luckily we took our own anyway. Coffee and sugar wasnt enough to have a decent cuppa, only enough for one not 2 as booked and the milk supplied was out of date by 4 months. As for the fireplace they only supply enough wood (from trees on the property) that last about 2 hours, ask for more and reply was go to the 7/11 they sell it there. Hot water takes about 10 minutes to get hot Had to turn the air off as it sounded like a truck in the room Pool was filthy, only half of the spa jets worked The bowling green which is artificial grass wasnt worth even asking for the bowls to play as it was lifting in every section Over all for the money they charge NOT WORTH IT so dont waste your money
Cabins in the bush so relaxing quiet, if you want to get away from it all this is the place. Its older style but clean and comfortable.Owners very helpful. Its the bush so you will get mozzies and wildlife thats how it is.
DO NOT WASTE YOUR MONEY It’s a pity I didn’t read some of the reviews before booking at Tanglewood Gardens, if I did I would have chosen elsewhere to spend 4 nights. My husband & I were looking forward to spending some quiet time in the rainforest but sadly this was not to be. For the $750 we paid for a four night stay, it was an absolute rip off & Tanglewood Gardens' advertising is an utter joke & extremely misleading. Don’t believe the images on their website as these have either been extremely photo shopped or taken 40 years ago! Owner seemed friendly enough upon arrival, handing us a complimentary bottle of wine & directed us to our cabin under the Chapel & we made our own way there. First impressions were the paths were very uneven & it was a bit of a mission hauling our luggage over the broken & upturned pavers. We both commented on how bad the paths were, you certainly wouldn’t want to be a bit unsteady on your feet or have bad eyesight, as this would be an accident waiting to happen. Upon entering our cabin, we were greeted with a bit of a musty smell, but put that down to the fact we were in a rainforest. The cabin appeared clean & tidy but very out dated furniture & fittings. There was a large screen television, Foxtel and a full size fridge but no smoke alarms installed, which was a concern, considering the light switches were all over the place & very confusing – the light for the toilet was above the kitchen table, the switch for the spa was amongst the overloaded power board near the television. The air conditioning unit cord was running under the bathroom basin, which was on a dreadful angle & looked in danger of falling off the wall, the air conditioning unit itself was about 12 inches off the ground & very close to the spa. Right outside the front door, there is a little table & chairs, no doubt for enjoying the rain forest, unfortunately the septic tank is a bit off putting. There was bottled water provided & thank goodness for that, as it was impossible to clean your face & teeth using the water coming out of the tap. When filling the spa bath, the water was like mud, so not sure if they use tank or dam water, or if the pipes needed upgrading, but it was disgusting & very off putting. The shower had very little pressure to it and the water of course was still filthy. As for a peaceful setting ….. we were woken by a loud clunking sound, which we could only put down to the hot water system or water pump constantly switching on & off, to add to this the fridge motor was also extremely loud when it kicked in. Although my husband is a very heavy sleeper, I am not & had very little sleep whatsoever. After spending a second night there, we discovered a rat trap, fully baited on the floor behind the bed’s headboard… right behind my head where we slept!!! This was the last straw for us & we decided to check out two days early. When the owner saw us loading our car with all our luggage, she quickly approached asking how things were. When I explained about the clunking sound keeping us up all night, she appeared very apologetic & said she had no idea what the sound could be & had never had a complaint about that previously. We suggested she go down to the cabin & simply turn on a tap & she would hear the clunking herself. I didn’t get to tell her about the filthy spa water & our horror of finding a rat trap behind the bed but she did offer another cabin, promising she would make it all nice & pretty for us, begging us to stay the other two nights. We were attending a party on the coast that evening & explained we would be staying on the coast that night, but would return the following evening & take up her offer of the Rainforest Cabin, to which she seemed pleased not to lose a guest. So the final evening we were given the keys to the cabin with brief directions on how to get there. It was getting dark by this stage & the paths to the Rainforest Cabin were ten times worse than the path to our previous cabin. Arriving at this cabin we were shocked to see the filth of the decking. Yes, it’s a rainforest & leaves & seeds fall from the trees, but this had not been cleaned for some time & the decking was badly deteriorated, so much for her making it all nice & pretty for us. The cabin was unlocked & when we walked into the cabin we were hit with an overwhelming smell of mould & damp. The carpet felt damp to walk on & we soon realized, this was in no way an upgrade, more like a major downgrade! No spa, just a shower with no pressure & which took forever to warm up, a very noisy air conditioning unit, a much smaller television, no Foxtel, just six channels & a remote that didn’t work. The fridge was nothing but a bar fridge & the room was filled with mosquitoes (I was bitten three times within 30 minutes), quite a lot of spiders & webs throughout the cabin & there was even a huge cockroach crawling around the kitchen sink, who must have lived under the microwave for some time, as there was a stack of cockroach poo underneath. My husband wanted a small snack before we headed out to dinner & we had to wash the plates & utensils prior to use as they were filthy. The water did appear a slightly better colour than the previous cabin but still disappointing. The Barbecue on the back deck was filthy, as were the table & chairs, not very inviting at all. There was a damp rid container sitting on top of the kitchen cupboards & some sort of automatic air freshener which clearly didn’t do anything to disguise the smell of mould. The furniture & fittings were so outdated, they looked as if they were collected from hard garbage. The wall mounted hair dryer in the bathroom looked like it was from the 60’s & there was no firewood provided for the fireplace. If we were to use the fireplace, you would have to move the furniture before you lit it, as the chairs were touching both sides of the fireplace & the plate the flue went through was coming away from the ceiling. Only one of the bedside lights worked & the golf ball wall clock in the kitchen clearly needed a new battery. The ceiling fan was very rusty & looked as if it would fall off the ceiling if it was turned on. The sliding mirrored doors for the wardrobe were off their tracks & extremely hard to open or close. After arriving back to the cabin after dinner, my husband went to bed while I sat watching a bit of television, struggling with the remote to change volume etc. & in the light of the TV you could see dust & mould spores swirling around in the air. The smell of mould was so incredibly overpowering, I couldn’t stop coughing & my husband felt he was being bitten by something in the bed, so we decided to just leave in the middle of the night. I just hope I haven’t breathed in too many mould spores. Neither cabin provided tourist information such as local places to dine, shop etc. Nor was there any information regarding the facilities on the property such as the pool & spa. Both cabins were in such desperate need of attention. I really don’t think the place has been maintained properly since it was first built & has been badly neglected. Before posting this review, I did send it to the owners, requesting a percentage of my money back, to date I have not received a reply. Very disappointing they couldn’t even bother to respond. Tanglewood Gardens has the potential to be something wonderful but is an absolute disgrace. The best thing that could happen to this establishment, would be if it burnt to the ground!
Terrible place. Website portrays a lovely place. Reality is different. Smelly, old, grotty and unpleasant. The pool and spa? Wouldn't touch them with a 10 foot pole. Also, deducted money from our account BEFORE we got there. Is this even legal? Never ever again.
Two words - don't bother. Unless you don't mind being stuck in a smelly 1970s cabin with a 30cm rat because if you venture outside into the rainforest you'll be eaten alive by mosquitoes. You can do a lot better in this area for $195/night. We booked for three nights and left after two. The water in the spa was dirty which must be from the pipes as they do not appear to be on tank water. Good luck getting help after hours as the managers are not on site. The pool looks a lot better in the photos. Depressing and over priced.
We stayd in one of the rainforest cabins its grate place and friendly stuff spa was nice and hot The cosy cabin for two was equipped with everything we needed, it was clean and tidy will love to return
We had nice expectations for this choice of where to stay in this area. On entering room, musty smell overwhelming. Turned off AC, then cleaned gunk ingrained AC filter in the sink before refit to unit. Pool was about same as spa next to pool, both mouldy and chlorine is needed!! the room cleanliness and decor show little to smile about. The FOXTEL advertised, there is not a foxtel box or foxtel remote in sight. The 6 channels? I gave up easy enough. The bed was comfy, the carpet dirty, the cobwebs flow freely, the wall clock sits silent on 4:15 am/pm? lol, with no time clearly needed, and as slow as the upkeep to their gardens, pool, spa or rooms, a place losing ground among the many other fine places such as B&B's to stay nearby. I would inspect rooms and site amenities before paying again.
Stay in the King Spa Studio with my partner recently. This room was fabulous with its giant king bed and corner spa bath, perfect for a relaxing night away. Staff were also very pleasant. Only down side was that there is not car park directly outside the cabin.
This place has not been touched since it was built in the 70's or 80's. it's set in a nice tranquil location. I just found the little things like the Ironing board cover that was that had all the foam padding underneath had disappeared after 20 years of use or the old school coffee jug that only allowed you to poor water into the stout without being able to inspect how clean the jug was inside. I stayed in room 1 and felt I paid over for my accomodation... more lol a $90-$100 lodging
We booked into a cabin at Tanglewood Gardens Rainforest resort and found the octagonal cabin set within the rainforest large and comfortable. It had all you needed to relax and we had the pleasure of watching a bush turkey build its nest. While a quiet weekdays stay it was not busy but the resort would be buzzing with families over the weekends due to its wonderful location and nearness to Montville and its shopping experiences. While staying we saw the bush turkey and a number of ducks around the pond and heard a range of birds within the rainforest surrounds. A pleasant quite and relaxing time was had by us.
- Free parking
- Outdoor pool
- Laundry facilities
Tanglewood Gardens is located 3 mi (4.9 km) from Mapleton Falls National Park and within a 10-minute drive of Kondalilla National Park. This 15-room, 3.5-star guesthouse has conveniences like an outdoor pool, free self parking, and a spa tub. Kondalilla Falls is also nearby.
Tanglewood Gardens's 15 air-conditioned rooms provide fireplaces, microwaves, and coffee makers. Guests can expect to find flat-screen TVs with cable channels. Other standard amenities include hair dryers and ironing boards.
Guests staying at Tanglewood Gardens enjoy an outdoor pool, a spa tub, and a sauna. If you drive, put free parking to good use. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations. Additional amenities include laundry facilities and barbecue grills.
Reviews from Trip Advisor
62% of guests recommend this hotelTotal of 141 reviews