Summerset Trail Vacation Packages

The owners/staff are personable and the style and decor are nice.

Not what I would expect from a Hilton. The grab and go items are very limited without any serious thought put into it. Whoever does the food service has no clue as to what a good snack or healthy and wholesome meals mean. For example, the lunch packs are cheese, eggs, melon and crackers. I mean what is that and who eats that? At the restaurant, there’s no option to take buffet items in a plate to your room, you have to order to-go. That must change. The parking situation is limited with the underground parking small and a small outdoor parking. This hotel needs to put some effort into their service. That is NOT what you expect from a Hilton in a major city in America.

This property was incredibly comfortable and convenient for visiting family in the area. I would absolutely stay here again. The pool was even awesome for adults.

Downsides: floors are terribly thin and it sounds like elephants stay in the room above you. Our shower was also broken - had to hold the arm out so the shower stayed on (difficult to shower when you’re bent over and lost the use of one arm). Upsides: the staff is very helpful and friendly. Breakfast is also decent and stays open later on the weekends. Overall I had to give it a 3 because of the thin floors. Otherwise it would be a 5.

Beautiful, comfortable room with nice, modern bathroom. Very friendly staff and exceptionally friendly wait staff and bartenders in the Proudfoot & Bird restaurant.