Summerset Trail Vacation Packages

My husband said that is the best one he had ever stayed.

It is a decent location for us. The building itself is extremly outdated. The windows provide no sound barrier. The carpet and curtains have been around way to long. The bathroom was a decent size. Needs better placement of light switches and outlets.

Not what I would expect from a Hilton. The grab and go items are very limited without any serious thought put into it. Whoever does the food service has no clue as to what a good snack or healthy and wholesome meals mean. For example, the lunch packs are cheese, eggs, melon and crackers. I mean what is that and who eats that? At the restaurant, there’s no option to take buffet items in a plate to your room, you have to order to-go. That must change. The parking situation is limited with the underground parking small and a small outdoor parking. This hotel needs to put some effort into their service. That is NOT what you expect from a Hilton in a major city in America.

Overall, the property appeared to be in decent condition, it was a decent and convenient location, and the staff were incredibly nice. We had an issue with the a/c unit condensation pan overflowing, which they brought up extra towels, put in a maintenance request, and offered to move us. Since we already unpacked and it didn't impact our stay, we declined. However, maintenance never came while we were there to fix it. Overall it did not impact our stay, but it would have been nice to have maintenance fix it promptly.

Reliably excellent! We have stayed at this location many times over the years and we have never been disappointed.