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The Ickworth Hotel

4.5 out of 5.0

Recent guest reviews

The hotel has history, vast grounds including many walks . Excellent friendly staff Tennis courts Indoor pool Treatment rooms Bikes to tour the grounds and a stately house. Just tens minutes from Bury st Edmonds.

Bought as a gift for my wife’s birthday, and we both really enjoyed it. Have had a few teas where you don’t get enough sandwiches, but this was just right. Prosecco came at the same time as the tea, which meant the tea was sitting there. We then had to wait for the food. Shame they didn’t bring the tea with the food! Lovely place, and good friendly service.

We booked after seeing an offer in the National Trust newsletter.I found it very hard NOT to keep thinking about those who had been there before me. A sense of history is an asset. We were in the Lodge, a bit of a hike for dinner and breakfast but we had been warned. We were offered a move to the main hotel but we had already fallen in love with our room, Abele. We did wonder about the menu, how much change there was but what we had was well presented though I would not have ox cheek again the lamb was delicious. The highlight is the setting, we had a long walk followed by cream tea and then a bath in our beautiful bathroom with a fireplace! Unfortunately non working. You could be picky about the elderly furniture if you prefer plastic modern but it was in keeping with the place and added to the charm. Would definitely consider returning.

On a positive side this hotel is in a great location with lots of history attached and superb grounds . The bedrooms reflect the character of the house and the staff are helpful and polite. There is a splendid conservatory and having a cream tea in there is a joy. HOWEVER the catering is a major let down and far from being country house 4 star is more overly rated and priced chain hotel 2 star. The Frederick restaurant is a tired bland room with uncomfortable dirty seats and service to match , most certainly not worth the prices charged on a very limited menu. Breakfast was served in the conservatory, the only saving grace , and consisted of an appalling buffet with food which I last saw in a motorway service area in 1980 , curled up fried eggs, scambled eggs which looked like a health hazard , bacon stuck together in layers , dried sausages, tinned mushrooms etc and on top of that do it yourself toast. I can only think we were in the servants area from a bygone age ! What a shame Ickworth , sort out your catering offer as a priority or significantly reduce your prices and advertise yourselves as 2 star chain hotel

A lovely hotel in beautiful surroundings. The pool is great after a day on your feet, we had it to ourselves, perfect. Our only criticism is that the mattress on our bed needed changing. The bathroom was superb, quite often the bathroom can let a good hotel down. Food was tasty & well presented, breakfast really did set you up for the day!

This hotel is positioned in a wonderful setting in the centre of a vast National Trust estate. At night, it is consequentially dark and blissfully quite. The parkland setting is delightful. We were allocated a room (Belle Isle) which had windows viewing two different aspects; the main front of Ickworth House itself and the grounds at the front. The views are wonderful. Hotel staff were friendly, efficient and helpful. This is a ‘child friendly’ hotel, which I was not aware of when I booked. There were signs of this all around – but not intrusively so. This may be something that some potential guests do not necessarily find appealing. The hotel does have a separate adults only dining room for dinner which we made use of. There were times when we found the hotel a bit noisy – possibly because of the nature of the building itself. During the early evening we heard the sound of conversation, footsteps and, for some time, a baby crying. In the morning, a little earlier than we might have wished for ourselves, though not unreasonably so, we heard an alarm clock ring in another room, a lot of noise by people walking around (on a wooden floor?), children and adult conversation with children, and a radio or television. It sounded as though these people were directly above but, oddly, I don’t think there was a room above ours so they were probably in a nearby room. Most hotels are much quieter than this these days. One of our main course dinner choices in the dining room (beef cheeks) was no longer available. Our key disappointment was that when our main course was served, whilst on the hot side of warm, it was not as hot as we would have liked it to be. It food is served very hot it means you can linger over your meal whilst it cools. If the cooling process has already begun there is a tendency to want to eat faster in order to finish before the last of it is cold. We mentioned this but did not send our food back as it might have spoiled our medium cooked and still pink lamb. On the plus side, all food was well presented and very tasty. We had an afternoon cream tea and were disappointed to find that (presumably another guest) was in the same room with a fairy large, albeit well behaved dog. Whilst I am sure there will be a difference of opinion about this, our preference is that dogs (assistance dogs excepted – and this was not one) should not be permitted in the same room that food is served and eaten. Our room was nice, comfortable and warm. The bathroom was large with two hand basins, copious instant hot water and large fluffy towels. The shower was efficient and the bath filled quickly. All that it really lacked was a get-up-close mirror to aid shaving and make up.

Stayed here this week for a 2 day break on a National Trust promotion so expectations were set. We arrived for our afternoon cream tea and checked in. We were given the Belle Isle room at the end of the corridor. The afternoon teas were served in the conservatory and we were not given a warm welcome being told you can't have an afternoon tea as we hadn't booked! After much running around by the staff we were eventually told we could have a cream tea. So first impressions were not very welcoming. Have to say the young staff were being managed by a sultry and abrupt Maitre'd who was of another culture. Not much to ask for a smile and helpful service. On the positive side, our room, although small, was very nice and the bathroom was one of the best we have come across, marred only by the kick board missing from under the bath. Couldn't pick up wifi signal in this room and AV equipment was a potential safety hazard. Evening meal was in the 'adult' restuarant and the menu was one where you could pick and mix from two meal plans. I ordered the Rump of Dedham Castle Lamb and my wife had the sirloin. The sirloin was a good choice however the lamb was very disappointing. I expected it to be served slightly pink but this was virtually raw, cold, tasleless, the fat was still white and virtually impossible to cut with table knives. I also ordered a glass of Malbec with the meal and this was stale. The waiting staff were busy in another room with a corporate function so no chance to send it back. I made a discrete mention to the waiter when he arrived to clear the table so as not to disturb other dinners. There was no atmosphere in the dining room with everyone dining in virtual silence. My wife got an apology from the chef via the waiter when she signed the bill. We dined in the second evening (part of the NT promotion) and I had the sirloin (same menu) this time asking for it to well cooked. Like my wife's the night before, it was very nice. My wife had the halibut which was also very nice. I did notice those guests who'd ordered the lamb were being served with it 'properly' cooked. Full English breakfast was OK although the eggs were undercooked and runny egg white. In summary, great location, good clean bedroom, excellent bathroom, average overpriced food and drink, service standards need raising.

We had a lovely time here in March, it was very cold at the start of our trip but we had a lovely time and saw lots of newly born lambs. The staff were lovely as usual and it was no trouble when we asked to be moved to another room. We stayed in Lord Bristol which was lovely and huge! The food was great as usual although being a vegetarian who doesn't eat mushrooms always causes some issues and we had lovely mocktails made by Bruno. The only downside is that the shower area in the pool really could do with some attention but the pool itself was nice and quiet during our stay.

I visited Ickworth around 2 years back and had a pleasant stay over a few days. There was plenty to do with the national park gardens, the facilities for bike rides, a pool and lovely hotel. The rooms were reasonably big and clean. The breakfast was lovely and the hotel was very welcoming and relaxing. I recommend highly!

Our room was in the main hotel - a great size and very well equipped with a large and comfortable bed. The hotel is very much geared towards families, with a kids club, cinema and children's sittings for meals, but we did not feel out of place as a couple. With one or 2 exceptions the staff did feel a little inexperienced/un-engaged, but it could have been they were all recovering from a major power cut the night before we arrived! The public areas are a bit on the shabby side but the lounge has plenty of big comfy sofas. The bar is little more than an un-staffed cupboard and to be served does appear to be a matter of tracking down a staff member. Breakfast and afternoon tea is served in a large, lovely and bright conservatory at the back of the hotel. We did not have the full afternoon tea, but just a simple cream tea which was excellent and breakfast was perhaps the highlight with a lovely cold buffet and then very good choice of cooked items. Dinner was on the expensive side, and it would be hard to have a 2 course meal within the £28 budget allowed for inclusive dinner packages. However the food was delicious and very well presented. The real jewel in the crown of the hotel is it's setting in the Ickworth Estate with many lovely walks (or bike rides) literally on your doorstep. A visit to the adjoining NT property is a must giving a great Upstairs/Downstairs view of life in a country house of days gone by. As a getaway from it all in the country The Ickworth would be hard to beat, and would certainly recommend it to those with young families.

Bury St Edmunds Bury St Edmunds England

Hotel highlights

  • Free English breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

The Ickworth Hotel places you next to Ickworth House and within a 10-minute drive of Suffolk Regiment Museum. This 38-room, 4.5-star hotel welcomes guests with 2 restaurants, an indoor pool, and free in-room WiFi. Also near this Bury St Edmunds hotel are Bury St Edmunds Art Gallery and Theatre Royal.


Dining

Start your day off right with a free English breakfast, served each morning from 7 AM to 10 AM. Enjoy dining at the hotel's 2 onsite restaurants: Fredericks specializes in regional cuisine, and serves dinner; Conservatory offers relaxing garden views. Order from room service to satisfy your hunger without leaving your room.


Rooms

The 38 rooms have an array of amenities, including free bottled water, phones, and ironing boards. Flat-screen TVs come with DVD players, and guests can stay connected with free WiFi.


Property features

Guests staying at The Ickworth Hotel enjoy an indoor pool, an outdoor tennis court, and free WiFi in public areas. If you plan to drive, free offsite parking is available. Helpful staff can provide dry cleaning/laundry services and concierge services. Other amenities at this luxury hotel include a free kid's club, free use of bicycles, and a garden.

Room options

Apartment, 2 Bedrooms

Full 1 | Sleeps 6

Apartment, 3 Bedrooms

Full 2 | Sleeps 6

Family Room, 1 Double Bed, Garden View

Full 1 | Sleeps 4

Grand Room (Tour)

King 1 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

71.0% of guests recommend this hotel

Total of 792 reviews