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The Ickworth Hotel

4.5 out of 5.0

Recent guest reviews

Booked a suite for a special occasion. Various things disappointing. Lack of working telephone in the room. Due to my companion being sick, I was running up and down the stairs to make requests at reception. This was not what I had signed up for. Restaurant/Breakfast/. Ran out of special bread at breakfast, we shared the last piece. We had not been told we had to book for Sunday lunch, although it should have been a given as we were staying for 2 nights and 3 days. I believe this was a problem for a few other residents. Breakfast on the second morning, we were told there were no lemon slices for hot water, but strangely enough my 'kipper' arrived with slices of lemon. Staff very pleasant, polite and efficient We stay in a lot of 'upmarket hotels' and this might not be one we choose to re-visit.

I loved the Ickworth, with its beautiful setting, stunning property, faultless food and extremely helpful staff, you’d be hard pressed to find better in the area! The rooms were very clean, with all the facilities you require and with views of unspoilt countryside. I was also very impressed with the spa. I immediately felt relaxed and welcomed and was well looked after (I can definitely recommend the men’s facial!) One of the best country hotels I’ve stayed in and will definitely be visiting again in the future.

We have been to Icksworth house several times and always said it would be lovely to stay at the hotel. We were lucky enough to stay through the National Trust offer. It was a most enjoyable one night stay. Our room was very nice with views of the rotunda. All staff were very helpful and interested in what they do. With all our meals being delicious.

Had a great stay recently with family. Accomodation clean and tidy. The staff and service were all amazing and friendly. The food was also excellent. Set in beautiful grounds, an ideal weekend retreat.

A group of myself and three friends stayed at this wonderful hotel recently and we were very impressed with the excellent service. The staff were always helpful and nothing was too much trouble. The rooms were fantastic, food delicious and it is set in fantastic grounds. We are now considering a longer stay as we can take our dog with us which is great. We had afternoon tea as well which we highly recommend. Unable to click ratings below.

My partner booked us into the ickworth for Dinner for my birthday. What a wonderful place and the grounds are beautiful we enjoyed a late afternoon stroll round. The food and service 5* We arrived for pre dinner drinks in the lounge and the young lady serving us was very polite. We where escorted through to the dining and from start to finish it was excellent I cannot speak any higher of the place. Thanks to all the staff that looked after us.

Had a lovely stay at The Ickworth. The food was excellent and service was always with a smile. The management and staff were great, very welcoming and attentive. The room, was nice and spacious. It was slightly dated however I understand a refurb is planned for the future. I will stay again!

What a fabulous place! We were met by the manager and the lovely dog and i have to say all of the staff were so wonderful. We stayed in the main hotel, the room was beautiful and the food and service was very good. We are going to visit again on the National Trust Offer later in the year.

We were lucky with weather and able to go for long walks in the National Trust grounds - hotel reception helpfully provided map. Food was good, if without children opt for Frederick's restaurant for a quieter meal. Rooms are a bit tired but full of character and views are amazing.

This place could be superb, the house and gardens are stunning, the offering for families is great, the creche is fantastic, the kids loved the toy boxes dotted around, great outdoor facilities and bikes. However, it is completely let down by poor management, poor staff training and poor maintenance. Our room had no Wi-Fi, a shower that didn't work due to being completely clogged up with limescale, two sinks that leaked all over the floor. Restaurant staff are clearly all very junior, very friendly but confused by which menu is on offer when, who ordered what food and there was a lot of running up and down the corridors in bewildered groups. A lack of management is very evident. The pool building is lovely but the changing rooms tiny with only one feeble shower. There is also no shallow end or kids pool which seems odd as the water is 1.4m so too deep for all but the oldest kids to stand up in. The spa never picked up the phone or returned calls so didn't get to experience that. Overall, it is good for those with young kids but if you're expecting a truly luxury hotel and paying the prices that go with that you'll be disappointed.

Bury St Edmunds Bury St Edmunds England

Hotel highlights

  • Free English breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

The Ickworth Hotel places you next to Ickworth House and within a 10-minute drive of Suffolk Regiment Museum. This 38-room, 4.5-star hotel welcomes guests with 2 restaurants, an indoor pool, and free in-room WiFi. Also near this Bury St Edmunds hotel are Bury St Edmunds Art Gallery and Theatre Royal.


Free English breakfast is included with your stay and awaits you each morning from 7 AM to 10 AM. Enjoy dining at the hotel's 2 onsite restaurants: Fredericks specializes in regional cuisine, and serves dinner; Conservatory offers relaxing garden views. Order from room service to satisfy your hunger without leaving your room.


The 38 rooms have an array of amenities, including free bottled water, phones, and ironing boards. Flat-screen TVs come with DVD players, and guests can stay connected with free WiFi.

Property features

Guests staying at The Ickworth Hotel enjoy an indoor pool, an outdoor tennis court, and free WiFi in public areas. If you plan to drive, free offsite parking is available. Helpful staff can provide dry cleaning/laundry services and concierge services. Other amenities at this luxury hotel include a free kid's club, free use of bicycles, and a garden.

Room options

Apartment, 2 Bedrooms

Full 1 | Sleeps 6

Apartment, 3 Bedrooms

Full 2 | Sleeps 6

Family Room, 1 Double Bed, Garden View

Full 1 | Sleeps 4

Grand Room (Tour)

King 1 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

71% of guests recommend this hotel

Total of 739 reviews