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Hotel Arok

3.0 star property
VIP Access

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Photo gallery for Hotel Arok

Front of property
Lobby sitting area
Sauna
Lobby lounge
Daily buffet breakfast (EUR 16 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Bar

Explore the area

View in a map
7- 8 Place de la gare, Strasbourg, Bas-Rhin, 67000
  • Place, Train Station Square
    ‪1 min walk‬
  • Place, Place des Halles Shopping Centre
    ‪5 min walk‬
  • Place, Strasbourg Cathedral
    ‪14 min walk‬
  • Airport, Strasbourg (SXB-Strasbourg Intl.)
    ‪15 min drive‬
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Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, soundproofing

Standard Double Room

9.2 out of 10
Wonderful
(30 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, in-room safe, desk, soundproofing

Superior Twin Room

8.2 out of 10
Very good
(10 reviews)
  • 172 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Luxury Double Room

Luxury Double Room | Premium bedding, in-room safe, desk, soundproofing

Luxury Double Room

9.6 out of 10
Exceptional
(13 reviews)
  • 224 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Twin Room

Premium bedding, in-room safe, desk, soundproofing

Luxury Twin Room

  • 226 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, desk, soundproofing

Superior Double Room

9.0 out of 10
Wonderful
(23 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Chambre Double Standard Annexe

Chambre Double Standard Annexe | Premium bedding, in-room safe, desk, soundproofing

Chambre Double Standard Annexe

9.4 out of 10
Exceptional
(3 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Chambre Double Supérieure Annexe 1 lit double ou 2 lits jumeaux

Chambre Double Supérieure Annexe 1 lit double ou 2 lits jumeaux | Premium bedding, in-room safe, desk, soundproofing

Chambre Double Supérieure Annexe 1 lit double ou 2 lits jumeaux

8.8 out of 10
Excellent
(6 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Chambre Double Luxe Annexe

Chambre Double Luxe Annexe | Premium bedding, in-room safe, desk, soundproofing

Chambre Double Luxe Annexe

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Strasbourg

Located in Quartier de la Gare, Hotel Arok is adjacent to Train Station Square and within a 15-minute walk of popular sights like Strasbourg Christmas Market. This 90-room, 3-star hotel welcomes guests with a bar/lounge, free in-room WiFi, and a gym.

What's nearby

  • Train Station Square - 1 min walk - 0.0 miles
  • Place des Halles Shopping Centre - 5 min walk - 0.3 miles
  • Place Kléber - 11 min walk - 0.6 miles
  • Strasbourg Cathedral - 14 min walk - 0.8 miles
  • Strasbourg Christmas Market - 14 min walk - 0.8 miles

Getting around

  • Strasbourg Station - 2 min walk
  • Gare Centrale Tram Station - 2 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 19 min drive

Restaurants

  • ‪Burger King - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪La Croissanterie - ‬3 min walk
  • ‪Le Garde Fou - ‬4 min walk

About this property

Hotel Arok

Hotel Arok offers a gym, a sauna, and free WiFi in public areas. Offsite parking is offered for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include an arcade/game room, a library, and free newspapers.
80-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free newspapers, safes, and desks are also standard.
Recreational amenities at the hotel include a sauna and a fitness center.

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Hotel Tandem - Boutique Hotel
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 20 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 16 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Gym
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Bathroom emergency pull cord
  • Elevator
  • Front entrance ramp
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 80-inch flat-screen TV

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 18 per pet, per night
  • Dogs and cats only
  • 1 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 10 for children
  • Nearby parking fee: EUR 20 per day (656 ft away)
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

HOTEL AROK Strasbourg
HOTEL AROK Hotel
HOTEL AROK Strasbourg
HOTEL AROK Hotel Strasbourg
HOTEL AROK Strasbourg
AROK Strasbourg
AROK
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
Hotel HOTEL AROK
HOTEL AROK Strasbourg
AROK Strasbourg
AROK
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
HOTEL AROK Strasbourg
AROK Strasbourg
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
Hotel HOTEL AROK
AROK

Frequently asked questions

Are free cancellation options available at Hotel Arok?

Hotel Arok offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What is there to do close to Hotel Arok?

This hotel is situated in Quartier de la Gare within a short 1-minute walk of Train Station Square and also 14 minutes on foot from Strasbourg Christmas Market. You'll also find Strasbourg Cathedral and Place des Halles Shopping Centre less than a mile away.

Is there parking available at Hotel Arok?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 20 per day (discounts available).

Does Hotel Arok feature a casino?

No, Hotel Arok doesn't have a casino.

Is there an indoor pool at Hotel Arok?

No, there is no indoor pool at this hotel.

Is Hotel Arok a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar/lounge and a sauna.

Are there hot tubs at Hotel Arok?

No, but this hotel does have a sauna.

Does Hotel Arok have a restaurant with a breakfast menu?

Yes, Hotel Arok serves buffet breakfast each morning for a surcharge from its cafe.

Does Hotel Arok allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Arok for a fee of EUR 18 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Arok?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Arok?

The closest major airport to Hotel Arok is Strasbourg (SXB-Strasbourg Intl.), which is 11.2 mi away (19 minutes by car). Another top airport is Karlsruhe Baden-Baden (FKB-Baden Airpark), which is around 21 mi away.

Are there rooms with balconies at Hotel Arok?

No, you won't find guestrooms with balconies at Hotel Arok.

Hotel Arok Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 689 out of 1000 reviews
Rating 8 - Good. 248 out of 1000 reviews
Rating 6 - Okay. 40 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Candice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is right across the street from the train station and very walkable to town center. Rooms are in good condition and clean. Breakfast is fine and like the option to help myself to beverages and snacks in a sitting area off the lobby. Staff friendly and knowledgeable.
Stayed 3 nights in Dec 2025

8/10 Good

Ramil

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room with a view of Gate de Strasbourg. Room was clean and spacious with separate toilet room and shower room.
Stayed 1 night in Dec 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2025

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was ok. Some good options.
Stayed 2 nights in Dec 2025

6/10 Okay

Christine D.

Liked: Cleanliness, property conditions & facilities
The room was decent and the staff were excellent. We couldn’t seem to make the air work in our bedroom and our window faced a courtyard with loud HVAC equipment so opening the window wasn’t an option either. Breakfast was not great.
Stayed 3 nights in Dec 2025

10/10 Excellent

Michelle

Stayed 2 nights in Dec 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really comfortable and nice boutique hotel. Breakfast was great. Only complaint is that the shower was only handheld. They should install a holder for the shower head.
Stayed 3 nights in Dec 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service
Beautiful property, clean rooms and comfy bed
Stayed 2 nights in Dec 2025

10/10 Excellent

Declan, Bristol

Stayed 3 nights in Dec 2025

6/10 Okay

Danny

Traveled with family
Liked: Cleanliness
Best location for Marienplatz and other Christmas Markets nearby. Also walkable to the Resizldenz Palace.
Stayed 2 nights in Dec 2025

8/10 Good

Margaret, Buckley

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very comfy bed but very small and very small room. Location worked out great being right across from the train station and nice enough walk to all sites. My husband hated the small bed and room and complained. Not sure why we were given the worst room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sau Wing

Stayed 2 nights in Dec 2025

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities
Hotel had a great atmosphere. Access to tea and coffee all day. Lovely little Christmas gift. Hotel clean.
Stayed 2 nights in Dec 2025

10/10 Excellent

Brittni

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had the Chambre Double Supérieure Annexe room and we loved it! You do have to use a seperate entrance a few steps away from the reception building, but that didn't bother us. The hotel is stylish, clean, and very comfortable. We loved the view of the station outside. The staff were friendly and attentive. Our bed was super comfortable and the bathroom and shower were excellent. We enjoyed the free hot drinks and snacks (though, as Brits, would still have loved a kettle in the room). The only thing to keep in mind is that the air conditioning is weak. We visited in Winter so just openned the window, but in Summer could be annoying. But personally we wouldn't hesitate to return!
Stayed 2 nights in Dec 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities
Great staff, location and service
Stayed 2 nights in Dec 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff Room was clean & comfortable. Breakfast was amazing. Able to stow our backpacks as we ventured through Strasbourg. Highly recommend this hotel! Michelle Y
Stayed 1 night in Dec 2025

4/10 Poor

Vicky

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We had to help ourselves to “cold” coffee in bar area as no facilities in room. Staff were friendly and location good for station. We booked a Superior Double room but we definitely did not get what we booked. The room was like a shoe box, nowhere to put cases and the lighting was dreadful, couldn’t see anything even with the curtains open. Bathroom was ok but shower didn't drain properly and again, nowhere to put toiletries. All in all very disappointing for price paid!
Stayed 3 nights in Dec 2025

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, clean and spacious room.
Stayed 5 nights in Nov 2025

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was great ( across from train station and very close to Petite France. The breakfast buffet had a nice variety of choices. We were in the new building next door and found the room very small! There was no coffee maker although they did offer free coffee next door in the main hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely room with a great view. The room was clean, the bathroom had a nice roomy shower cubicle and like the room nice and clean. Staff at reception were friendly and helpful booking a taxi for us back to the airport. The location is great for petit france access and also close to the station. I would happily stay here again.
Stayed 5 nights in Nov 2025

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel was decorated beautifully, great breakfast, loved the extra coffee always available in lobby, friendly staff, great location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lea

Liked: Cleanliness, staff & service
Clean, modern, spacious room.
Stayed 3 nights in Dec 2025

10/10 Excellent

Griff

Stayed 1 night in Dec 2025

6/10 Okay

Mat

Traveled with group
Liked: Staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in a good location to everything we needed we would definitely stay there again
Stayed 2 nights in Nov 2025

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