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Palm Island Resort All Inclusive

4.0 out of 5.0

Recent guest reviews

Just returned to from our 3rd visit to Palm Island. This is really one of our favorite resorts. We stayed in the newly renovated beachfront rooms. We love the location of these room. The rooms are all updated quite nicely. We definitely like the fact that these rooms now have closet storage space. We also liked the updated large shower. We do wish that the vanity was a double vs single, but we survived. The staff as always was fantastic. Thank you Cyril, Kai, Johnny, Kashi, Olive, Shaquille, and of course Captain Keith. You made this a very memorable stay- once again. Can’t wait to return for our 4th visit.

We've been lucky enough to travel to the Maldives on several occasions but wanted to experience a similar holiday, ie a tropical, exclusive private island, but in the Carribbean. Palm Island fit the bill perfectly with the added bonus of a more natural 'wild' side to the island! We had a fantastic time here from the moment we arrived until the moment we left. As many others have said, the staff are amazing, nothing is too much trouble and everyone is friendly, smiling and genuinely happy to see you and help you have the best holiday possible. We stayed in a beachfront villa (no 10) which we felt was the perfect location, quiet and peaceful with very little traffic (ie people!) going past. When I booked I thought long and hard about which room to go for but, for us, it was definitely the best choice. The newly refurbished beachfront rooms look lovely but are located in a very busy area and are very exposed to the baking hot sun. We did sneak a peek into a Palm View room which are also very nice and in a good location. To be honest, as has been said by others, all rooms are within two minutes of the beach or the pool and all amenities so it's not a problem! The grounds are beautiful with the staff working tirelessly on the upkeep. The housekeeping staff kept our room spotless with nothing being too much trouble. We loved the food, especially the fish, although we did feel at times that there could be a little more variation in the meals overall. It was always beautifully cooked and presented though. One thing we did feel could be improved upon was the breakfasts. The cooked choices were lovely (especially the eggs benedict!!) but we would have liked more choice on the cold buffet, for example the pastries never varied. In our experience hotels of this calibre generally provide a much more diversified choice across the board. Palm Island is truly an amazing place to stay, we were never bored, there is always something to do whether it be swimming (we spent a lot of time at the pool which was almost always deserted except for us!), we went cycling round to the other side of the island (don't miss the private hammocks dotted around), we went out on the Yannis, watched the crab racing etc. Never a dull moment! Every evening there is live entertainment - either singers, musicians or a steel band (well, it is the Carribbean!) - all were brilliant! I do feel that Palm Island is expensive ((even more than the Maldives!) considering that it's official rating is a four star but please don't get me wrong, we had an amazing time and although I don't think we'll ever match one couple we spoke to who've been there 17 times we'll definitely be back!!

My husband and I came here with two other couples and had the most amazing vacation ever! The journey to get here was an adventure in itself. The plane coming in for a landing on Union Island can be a bit unnerving but it’s well worth the white knuckles when you pull up to Palm Island and have staff members waiting on the dock to greet you with rum punch....ahhhhh....our vacation has begun! Ok, now the particulars. Grounds were immaculate, rooms were great. A small wet bar with a coffee maker if you wanted to sleep in, stocked fridge with beer, soda, water. Good size bathroom with walk in shower that while you are showering, you can stare out at the ocean if your room is oceanfront. There are robes for you to wear too. The A/C worked great and was well needed, it was really hot and humid while we were here so sleeping was very comfortable. Beds were very comfortable. We were amazed that were no bugs or even mosquitoes, we didn’t even use ay bug spray. Staff....more than accommodating and extremely nice, we loved joking with them. Kenroy, Johnny, Cordell, Chef Baka and countless others that made our vacation as amazing as can be. The one staff member that needs extra praise is Cyril. He is the manager of the restaurants and is everywhere...he’s a machine! He has such a elegance about how he runs the restaurants and treats the guests, it’s quite admirable. He knows everyone’s name and greets you every time he sees you. If you skip a meal, he tells you that you did....he’s 5 star!! We loved hearing him and always leaving with a “cheers”. The paths around the island lead to the most beautiful beaches and hiking trails and if you can, take the bikes they offer, it’s a great way to see it all. While we were on the beaches, we never encountered a soul. The spa was wonderful....get a massage, it’s a must. Food was so good!! Breakfast was buffet with fruits, meats, breads and juices then you can order eggs, omelets and other grilled items. Lunches were amazing! Fresh catch of the day, burger, quesadillas and more. Dinner is usually about 5 main items to choose from, salads and desserts. Wednesday nights is Manager’s Cocktail Party with a BBQ buffet. You know, I could go on and on but I think it’s fair to say, if you could make it to Palm Island, you’ll be back because I don’t think any other vacation or resort can beat it....enjoy the crystal clear waters and we’ll see you there again!

Hotel Stuff :- it is located on its own independent island just a short boat trip from Union Island. The island had private accommodation as well as the hotel so was big enough to have walking trails offering different views of the Caribbean, and if you didn't like walking take a bike instead. But not so big that you couldn't enjoy a quiet calming ambience everywhere. This place doesn't do hustle and bustle...well the guests dont need to at any rate. The rooms are well spaced so noise is never an issue, but only a short amble from the restaurant, bar, library, pool, tennis court etc. We stayed in a palm view room (No.20) which was one of the very few upper level rooms. Just as we had requested. It had all the stuff you need, to unpack and unwind inc a private balcony with loungers and a huge bathroom. There was no TV but we knew that when we choose to stay here and didnt miss it at all. If you need a fix there was one in the library area. The gym had been recently refurbished and had enough stuff to work out on should lifting cocktail glasses not do it for you. The free form swimming pool was always quiet so getting a lounger was never an issue and close by was a cool drinks fridge and towels to use. There isnt a pool pic on the website but I have attached one to this review. Staff...Katie Rosiak the manager has assembled a great team of people and you dont have to be here long to become aware of the pride all of the team take in seeing you have a good time. Rob, Alsaka, Kenroy, Cyril, Shaquelle, Connor and Johnny are just some of the names I can remember.. a bit criminal as there were numerous other members of staff we encountered who were warm and professional. The main restaurant and bar was main location for meals but on other nights you could amble down to the sunset grill for a different menu if you wanted. Booking was recommend in the sunset grill merely to avoid disappointment of not getting a table at your chosen time. As for a bit of novelty, at breakfast time you would often see iguanas make an appearance close to the open air seating area. The F&B range in main restaurant, bar and sunset grill was very good. And if it wasn't on the menu, ask and they would try and accommodate you wishes. Always served with courtesy and a " your welcome :-) " As for anything else, have a look at the website and a few of my pics ...this is a great place to stay for a quiet, romantic, relaxing holiday.

Our vacation was wonderful, extremely relaxing! Can't wait to return next year! Alaska, Ed Evans,Cyril are all on top of everything. The most remarkable, friendly staff that I have ever had the pleasure to meet. Miss each one of them! This special island is for those wanting to rest, relax and soak up the beatiful views..suba, snorkel,look at the sunsets and read. Totally unplugged type of vacation. Not for the rowdy- looking for constant action crowds! Thank heavens:). The perfect blend of beauty, gorgeous ocean and island views and very friendly, helpful staff team. Food was delicious as were the cocktails. Highly recommend if you are looking to truly get away from it all!

Was as expected, amazing. Looks better in person. Everything was great, wouldn’t hesitate to go back. Very happy with beachfront rooms, I think I would spring for a loft of beach front loft next time (if available). Offered beach drink service, food was excellent and so were staff. Ocean swimming was unbelievable, much better than other top Caribbean resorts I have stayed at.

We had a nice time at the resort. The people and service was great, especially Cyril, Niarshair, Sherva, Hulda, Kashi, Molissa, Narshair, and Glenford. They along with everyone else made our trip special. The newer renovated beachfront room is nice but not extravagant. Bathroom is a little small and only has 1 sink. Food overall is good/average. The grounds are very nice, great views of the neighboring islands. The beach and water around the island is really pretty but much of the beach has a lot of rocks/coral making it a little harder getting in the water. They had boat trips to the nearby Tobago Cays (a must do) that was great and very reasonably priced. Overall a nice place to visit and recommended.

People come back, as we will again next year for our third visit, for many reasons. For us, PI represents a perfect balance of beauty, lovely, low key guests and friendly, helpful staff, very good food, comfortable accommodations and a terrific beach. Those people looking for a loud, raucous setting would best be served elsewhere (there was actually a group of such folks there for a few days during our visit and while they really didn't bother us, they were totally out of place and they knew it). Read the other positive reviews. They are all spot on. Special mention to Katie's right hand, the remarkable, dedicated and caring Ed Evans. He is the kind of quiet, competent, reliable asset that every resort needs. He's on top of any request quickly and he gets things done. He's more behind the scenes than the wonderful Katie and Cyril but no less one of the reasons that this is such a special place. He deserves a shout out. Bravo!

I was seeking a small-ish, adult-ish resort with great off-the-beach snorkeling. We found it here!. Many aspects of it remind me of the now-closed Caneel Bay Resort on St. John. Having visited over a dozen Caribbean snorkeling trips, Palm Island proves my hypothesis that the cost of the extra transit time (two flights + one ferry ride) is outweighed by the beauty and isolation of destination, with no compromise on "creature comforts" (Air conditioning! Excellent plumbing and potable water! Bath robes! Gourmet desserts!). It's the "vibe" that is special - the combination of the guests and staff create: everyone says hello, and the staff are sincerely friendly and helpful, from the wait staff who put a napkin in your lap, to the landscaper who recommends you visit the turtle sanctuary. As one departs, and the staff waves you off, its truly sad to say good bye. TRAVEL HIGHLIGHTS: Booking all my travel from their website, made it a seamless itinerary, I let them figure out the 'inter island' connections and I didn't have to worry about leaving enough time in between | Janice, the travel rep at the Barbados airport who hand-held us through all the steps at first seemed like 'overkill', but boy did I appreciate her guidance at the gate, since none of the inter island flights are on time or even announced. RESORT Highlights: Chef Baka's cooking, especially the coconut breakfast pastry of the day, and his weekly cooking demonstration | Live music at dinner was "just enough" nightlife for us. The view from the spa of the beach, at sunset | The readily available bikes to circle the island, for exercise, a view, or to visit Lionel at the turtle sanctuary (don't miss it!) | The scrabble board we borrowed from the library the day it rained. SNORKEL Highlights - at least three sites off the beach, the best one between the two piers. The excursions, 45 minutes away via catamaran, to Tobago Cays - swimming with the turtles and beach snorkeling off Petit Bateau are great, but ask to go to Horseshoe Reef, and follow your guide. The water is clear, the current varies from none to somewhat-strong, but never enough to distract you from the fish and coral. I was so impressed with how many "baby fish" there are, which I understand is a sign of a healthy reef. Cautions: I *am* prone to mosquito and sand fly bites. I came heavily prepared - Kudos to the resort's heavy mosquito spraying program - we witnessed it only once, and it truly works - I got zero mosquito bites. I wore bracelets and anklets to repel sand fly bites, and didn't get bitten until my fourth day - its not like the Bahamas or Belize, where I couldn't even walk across the beach or sit outside without getting bitten, but I do believe my 20 or so bites came from "surface contact", such as when I wrapped a towel around my shoulders and got bitten on my shoulders and face, and found some on the backs of my knees, maybe from the hammock (?). So I recommend if you are prone to being bitten, come prepared and use the right repellant, and you'll minimize your impact. Insider Tip - to avoid "airport food" during your layover, ask reception to pack you sandwiches for your trip home. Limited WI-FI reminded us how dependent we have become, at looking up items we didn't recognize on the menu, or what the "collective noun" for squid is (we saw 20!) but we came to embrace limiting our exposure to when we visited reception to get Wi-Fi. It helped us 'unplug' and fully enjoy our surroundings.

This is a place to go to for the ultimate relaxing vacation. The setting is spectacularly beautiful, and the restaurants are fantastic. Our host, Katie, was super nice & always making sure that all of the guests were completely happy. The extremely friendly staff was a pleasure to see every day. This is a wonderful place.

Palm Island Palm Island

Hotel highlights

  • Free cooked-to-order breakfast
  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Spa

Within a short distance of Palm Island Resort All Inclusive are Captain Hugh Mulzac Square and Belmont Bay. This 43-room, 4-star resort has a private beach, a full-service spa, and 2 restaurants. Chatham Bay Beach and Tobago Cays are also within the area of the resort, which is on the waterfront.


Dining

Free cooked-to-order breakfast is included with your stay. Enjoy dining at the resort's 2 onsite restaurants: Royal Palm Restaurant offers relaxing ocean views; Sunset Grill specializes in international cuisine. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free manager's reception.


Rooms

All 43 air-conditioned rooms provide free minibar items, furnished balconies or patios, and coffee makers. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include ceiling fans, safes, and ironing boards.


Property features

Guests of Palm Island Resort All Inclusive have access to a private beach, a full-service spa, and an outdoor pool. For transportation, you can make use of an airport shuttle (available 24 hours) for USD 499 per person roundtrip, as well as a ferry terminal shuttle. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. Other amenities at this adults-only resort include a fitness center, an outdoor tennis court, and free WiFi in public areas.

Reviews from Trip Advisor

Trip Advisor aggregated rating

92.0% of guests recommend this hotel

Total of 1439 reviews