Palm Island Resort All Inclusive4.0 out of 5.0
Recent guest reviews
Transfer from Virgin flight to inter island plane (noisy twin prop – but great views) and boat via immigration were dealt with very quickly efficiently and we were then greeted by Palm Island staff on the quay with a delicious rum punch. We were shown to our room by a manager who said he would return later to give us a tour – unfortunately he didn’t return (but it’s very easy to find your way around). Beach room was clean and comfortable, though quite dated and dark – however, the proximity to the beach and sea is wonderful! Soundproofing is not great and our first 2 nights were spoilt by very loud neighbours – we could hear their every (boring) word. However, the new people who arrived on the 3rd or 4th day were quiet and we could hardly hear them. If privacy is a big issue I would suggest choosing another type of room. All the staff we met were friendly and helpful and the whole atmosphere was one of peace and relaxation. Daytime weather was superb, although it rained heavily a couple of nights/evenings. The soft sandy beach and sparkling turquoise sea are stunning and we spent most of our time relaxing and swimming. It takes about 45 minutes for a gentle walk round the island and well worth doing. Evening entertainment was mostly very good, although it is a pity it has to end at 10.0 pm for performers to get the boat back to Union Island. The Bar atmosphere will obviously depend on what guests are there at the time – we had a fun, lively crowd at the beginning of our stay. Good choice of drinks available. My husband enjoyed the food (eats meat, no fish) but I was somewhat disappointed by the vegetarian food which was quite bland, breakfast was great though. I also had a shock when I bit into a bread roll one evening and found something which resembled sausage meat inside! Lots of guests had insect bites on their arms and legs but I used lots of insect repellent all day on my body and in the room before dinner and I didn’t get bitten once. We went on Captain Yannis’ catamaran trip and it was brilliant – relaxed, friendly atmosphere, great crew and delicious lunch. We did some very easy snorkelling where we saw types of coral we have not seen before in numerous other snorkelling trips and some amazing shoals of tiny fish. The swimming with turtles at Tobago Cays was less successful for me – current was strong and the sea was rough – and the turtles swam faster than us! Some of the stronger swimmers did catch up with them though. However, we saw lots of turtles from the boat. In summary, Palm Island is tranquil and beautiful and perfect for total relaxation. If you want first class luxury, fine dining and loads to do then it’s probably not for you. We would love to go again but with so many places in the world still to visit we probably won’t get round to it.
Our trip to Palm island was a once in a lifetime experience and something i'm sure none of us will ever forget! The service was impeccable from the moment we arrived by boat from union island- all the staff were so friendly and helpful, we were never left wanting for anything. The setting itself is naturally gorgeous, but it was all the little details that really made it so special for us. They have so much to offer- boat trips to swim with turtles, exploring the carribean islands- including the tiny sand bank mopion! Then all the activities which are consistently available and complimentary- snorkelling, sailing, paddle boarding, tabble tennis, pool, tennis, cricket...they even had little push bikes parked outside the rooms for every guest to explore the island at their leisure! On top of that the food and drinks were 10/10. We were a group in our 20s and 30s, but I think it's the perfecct place for anyone of any age. Would come back in heartbeat if they'd have me!
Palm Island is just as you imagine it's simply stunning. It's safe and Beautiful and teaming with nature. The staff are wonderful and the longer your there the more wonderful they get. I don't want to name who was best as they are all good. There's a real sense of freedom on the island that you can't get in many resorts. The Spa is stunning and the girls are incredible Dodje did a great job she's only tiny but strong well worth investing in some treatments. The Breakfasts were good as were the lunches. I do feel and this is my only criticism is that the main evening meal needs to be the best meal of the day and it isn't. The food quality needs to be bought up in this department especially the desserts, they were very uninspiring. I would like to say Katie is an incredible woman with a personality enough for 10 people and does a wonderful job of running the island she's very special and knows her job. She's also very personable and caring. Getting to the island is made really straight forward and very well organised. A good tip if your coming from the UK is to stay a few nights in Saint Lucia on the way home to avoid the very long wait at the airport . We stayed at the Stonefield Resort in the rainforest and it was magical a real contrast to palm, only 30 mins by taxi from airport. I will go back one day I miss Iggy and friends already (iguanas) Thankyou everyone at Palm for a magical time.
My husband and I came here for the second week of our honeymoon and unfortunately were pretty disappointed. The island has beautiful views and our room was right on the beach - definitely best part of the experience- but the food was incredibly poor. We were served cold chicken one meal and the rest of the week meat was dry, fruit and vegetables were bland and selection of desserts was minimal and appeared store bought. Honestly, we wondered if they just keep food stored for months because of how remote the island is and that's why nothing tastes fresh. Definitely not what you want to be thinking after you've paid for an all-inclusive resort! We overheard folks staying the same week say that "it seemed like the resort and staff just did not care." This rang true for us as well. We brought up our concerns twice to management after being prompted for our thoughts and neither staff member responded well - they just changed subjects quickly. Very strange for a nice resort! This is the type of resort you bring your family too if you have kids who don't care too much about what they eat and are trying to save some money - or if you are older and just need a break but aren't concerned about how nice it is. NOT for couples in their 20s/30s looking for quality experiences. Bummed!!
My wife and I just got back from a week at Palm Island. We stayed in Island Loft 42, which was the best. It also is one of the few room with a tub. We felt like we were the only people there. Food and drinks were outstanding. You must go to the other side of the island and relax in one of the 4 hammocks. Staff were amazing. One if the best vacation ever. Will definitely go back.
Just got back from a week at Palm Island and I'm already planning my trip back. And next time I will stay longer than a week. Getting there is quite an adventure but it's worth it! Upon arrival you are warmly greeted by the staff. I cannot say enough good things about the staff. Several of the resort team members stood out..Johnny, Kendrick, Ed and Naira (sp? sorry) were the best! We had a beachfront room (#6) which was close to the restaurant. The first day we asked for a room with a little more privacy. Our request was honored and we were moved to room 10 which was a little further away from the main resort. What we didn't realize at the time was that all the rooms were private because it literally feels like you have the island to yourself. Any room would have been perfect. Even the non-beachfront rooms looked good. There was rarely a time that we even saw another person in the water. Two of the days that we visited the pool we had it to ourselves. The bikes were handy and I highly recommend hiking the trails. The views are amazing. The food and drinks were fabulous. I was never bored with the selection and I am a picky eater. We took a day trip on the Pick Lady which was fun. The Tobago Cays were gorgeous. We also visited the spa one day which we enjoyed. I can't say enough good things about Palm Island Resort. It's relaxation at it's finest!
Palm Island had been on my bucket list for a long time. And now, after returning from a blissful 7 night stay, I have added it back to my bucket list because I will definitely return. It was more than I had hoped for. Food was fabulous, atmosphere was so peaceful, the views incredible from sun up to sun down. Kudos and thank you to the wonderful staff for making our stay most enjoyable. They all work very hard to make this a special destination. Also, I can't forget to thank the U.S. Reservation staff (Cathy Londre) for the great job of confirming our reservation details!
This place is a hidden gem! Our trip there had a bit of a rocky start when the airport at Union Island was closed because the fire truck was broken and we were diverted to Canouan. But not to worry; the change in plans was handled seamlessly. There was someone to meet us at the new airport and drive us to the dock where we were met by the staff of Yannis catamaran. No delays. Rum punch and cool wet towels. As if it were the plan all along. And then the Island. Oh my! Arriving is like being greeted like royalty! "Have some rum punch! Don't worry about check in. You can do that tomorrow. Let us take you to your room." Relax, take a swim and be ready for the rum tasting and tonight's BBQ." And so the pampering began... We stayed in the Beachfront Lofts, #43,44. Very quiet and secluded. Right on the water. Wonderful porches with lounge chairs to just sit and relax with coffee or tea. Bathroom is quite large and the toiletries are top notch, especially the soaps. No tv, radio or clock...just the sound of the water and the breezes. All you need. The food is excellent. The menu for dinner changes each night and provides a wide variety of choices. Breakfast has a buffet ( ahh the warm croissants) plus made to order eggs and lunch has several options plus a salad buffet. Food is never a worry here! Wines are decent and the bar serves up some tasty cocktails. The wait staff here works hard to be sure you have the best experience ever. Margaret, with her homemade rum, will always greet you with a smile and a kind word. Kenroy has a great sense of humor and loves a good laugh. Shaquille has the best smile of all. Grafton, Afiya, everyone of the servers is top notch. Joy, our housekeeper, kept our loft spotless (not easy with all that sand!). The water is clear and warm. Bring your sunscreen. Try some excursions. Relax. Ride a bike. Relax some more. This place is truly a paradise.
My fiancé and I had the most amazing 10 days at Palm Island. There was so much to love about it - that I’m sure I’m going to miss something. I was extremely jet lagged at the beginning and being able to hop on one of the numerous bikes to go watch the sunrise at the other end of the island was very special. There you can sit in one of the secluded hammocks and listen to the sound of the ocean. The bikes are a great touch, as are the parts of the island where you can escape to and not see another soul for the rest of the day. That’s not to say it’s overcrowded because it’s not – you’ll more than likely be one of the only people in the water when swimming off the main beach. The staff were friendly and efficient, without feeling intrusive. I would bump into chef every day who would give me his recommendation from the a la carte menu that evening and invariably it was outstanding. The cocktails were extremely potent – so don’t be afraid to ask for a weak one….no one will judge. While it is all inclusive, the quality of the spirits, wines and even Champagne on offer were great. I adored having a fully stocked fridge – from which I could grab one of the beers and go sit out on the patio. It was like being at home – but without having to do the shopping and the outstanding weather. The room was extremely spacious and made up to a high standard every day. The bed was one of the most comfortable I have ever had the pleasure of using. The main beach, was incredible – white sand, turquoise sea – teaming with marine life, which was great for snorkeling. Taking out a kayak, paddle board or a little sailing boat was always enjoyable. Going for a swim first thing in the morning to wake up and then at sunset are memories that will stay with me for a long time. I highly recommend going on one of the boat trips to Tobago Cays – swimming with the giant turtles was a once in a lifetime experience. The whole place provided the kind of escape from the real world that is so hard to find; the lack of WiFi, outside of the reception and library, contributed to this in a big way. There is no doubt in our minds that we will be coming back.
Just got back from holiday here for the week and was the best holiday I've ever been on. Everything about it from the food to the service to the room and beach was incredible. Margaret's smile and shaquiles banter will stay with me. Take a snorkel out by the jetty and there's some amazing fish too. I would 100% recommend to stay here and will definitely be going back. Thank you palm island for the holiday of a lifetime.
- Free cooked-to-order breakfast
- Free wired Internet in public areas
- Onsite dining
Palm Island Resort All Inclusive is within the area of Captain Hugh Mulzac Square and Tobago Cays. This 43-room, 4-star resort has a private beach, a full-service spa, and 2 restaurants. Anse La Roche Beach is also within the area of the resort, which is on the waterfront.
Start your day off right with a free cooked-to-order breakfast. Enjoy dining at the resort's 2 onsite restaurants: Royal Palm Restaurant offers relaxing ocean views; Sunset Grill specializes in international cuisine. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free manager's reception.
All 43 air-conditioned rooms provide free minibar items, balconies, and coffee makers. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include ceiling fans, safes, and ironing boards.
Guests of Palm Island Resort All Inclusive have access to a private beach, a full-service spa, and an outdoor pool. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. Other amenities at this adults-only resort include a fitness center, an outdoor tennis court, and free use of bicycles.
Reviews from Trip Advisor
92% of guests recommend this hotelTotal of 1369 reviews