Palm Island Resort All Inclusive4.0 out of 5.0
Recent guest reviews
My wife and I recently stayed at the Palm Island Resort & Spa for 10 days. This was my recommendation after seeing a TV segment on the area; not specific to the resort. However, after some research, we found this gem. Our room was tidy and well maintained by the team. Bed was comfortable and view was impeccable. We had a beachfront room. Beach was AMAZING! It was like our own private beach. Much time spent in the ocean water, then to the pool for the cool down, which is also a fine location for relaxation. The staff is amazing...period! They know your name, your routine, your favorite food or drink, etc. A truly exceptional team of individuals who make you feel like family. If you wish a location to relax, unwind, and just be unknown...this is your destination. You will NOT regret your decision!
I must say that the accomodations the staff and the beaches are exceptional. You feel like you are royalty when you are staying here. All the staff but especially Cyril, Kashi, Nia and Melissa were top notch! There are plenty of things to do and the week without television and being connected twenty-four seven is definitely relaxing. We enjoyed the massages at the spa, the catamaran trip to swim with the turtles and best was my husband’s fishing trip and catching an 80 lb. tuna. The chef did a great job cooking the tuna and making the sushi and tuna tatar. What a treat!
I stayed here November 2017 for 10 days. I stayed in the older beach front rooms but although it was rustic, it was very comfortable. We had daily maid service and restock of the mini bar. The place was at capacity but you would not know it. There was never a crowd anywhere and there were plenty of open beach and pool chairs. The towel game was in not really played here and there was no need to. I only saw one family put a towel on chairs to reserve them all day. BTW-they kept the chairs "reserved" all day and never showed back up. All the food was very good and I never went hungry. We took a day trip to the Tobago Cays and it was so beautiful. The view from our room was amazing and I literally said OMG when I first saw it in the daylight. From the time you arrive and are greeted on the dock until the time you leave you are treated like a friend. They absolutely do everything they can to make you feel pampered. The only one minor complaint I would have is the inconsistency of the drinks from the drink menu. Every bar tender puts his spin on it so you never know exactly what you are getting. The one hour Hobie cruise was awesome and I was glad we got to do it. We attended the cooking demo and Chef Bakka was super nice and of course we got to taste what he cooked. My advice at dinner is always choose the local cuisine, you won't be disappointed. We had Roti everyday for lunch-what a treat! Try it with hot sauce-its really amazing. Have to give a shout out to our favorites there: Trevor at the bar, Anlisa (not sure of the spelling, I forgot) and Timothy from Antigua. We really enjoyed the movie on the beach and meeting Lionel at the greenhouse. He loves his turtles he cares for at the greenhouse and it shows. He was such nice man, take a walk and go find him. All the bikes really need to be tightened up, they are really hard to control. I would totally recommend this place to anyone over 40. Its not a young person's party place. It was nice to meet and talk with the other guests. The after dinner routine is to hit the bar and meet up with other guests. The nightly events like rum tasting, crab races and manager's cocktail party are a fun addition. We will be back, loved this place!
The island is breathtakingly beautiful with aqua seas and white sand . We stayed in a recently renovated beach front room which was lovely and amazing sunset views . This resort has an amazing feel and the staff really make it , from the smiley gardener who climbed up the tree for our coconuts to the waiting staff, bar staff and management , nothing is too much trouble . I have travelled extensively and visited many places but have to say the service and ambience on this island is second to none ! Food was excellent and not buffet style like many places , drinks selection huge and branded quality drinks . The only improvement would be house wines on all inclusive package need to be a better standard but this did not impact our trip at all . Take a trip on a boat to Tobago Keys to swim with turtles and visit other islands for a snorkel ! An outstanding place to visit , would highly recommend for a piece of paradise and ultimate relaxation .
We have just returned from the most relaxing holiday ever at this superb resort. The setting is unique and the staff are wonderfully friendly and helpful. We had 8 nights and enjoyed every minute. The rooms are very comfortable and well looked after, the food is excellent and the spa is beautiful. The swimming and beaches are great. All the guests we spoke with were equally delighted with the resort and wouldn't hesitate to recommend it. The resort is well managed with great emphasis on the guests being at the centre of the business.
Actually kind of enjoyed the journey to Palm Island. The short flight from St Lucia ends with an exciting landing at Union Island. After a short boat ride we were greeted by Katie and made our way to room 7. Step out your door and find yourself on the best section of beach at the resort. I should mention this room is closest to the bar and the entertainment, so you will hear the music if you are early to bed. Room is very comfortable and we enjoyed the sitting area just outside. The bar is well tended and we seldom needed to make our way to it during the day as the beach service took good care of us. The food was generally very good and the service outstanding. I realize Palm Island is a small resort but we travel often and never have we found service quite like here. Another guest recommended we contact Clem of Fair Deal water taxi if we were looking for a personalized day trip and Clem delivered. Made stops at Mayreau and Tobago for a wonderful lobster lunch, but our stop at Jack Sparrow Island was pretty cool. The last stop at Happy Island was a little disappointing, but it was at my request, no fault of Clem. We made our way around the island a few times and took a look thru Southern Cross and Seafeathers villas. Both are very nice and we may consider Seafeathers on a return visit. The Spa was OK and made for a relaxing afternoon late in our stay. I came away from this vacation feeling this was my favorite resort in the islands. My wife felt a little different as she is generally a people watcher. Needless to say there are not many people walking the beach here. I truly enjoyed the quiet and personal attention provided by the staff as did the couple traveling with us. We are traveling to Jamaica in January for a retirement vacation with a group we have traveled with over the years but I am ready to soon return to Palm Island.
Just returned from PI and missing it already !! PROS Amazing island and beaches Staff (everyone of them) Food (great fresh fish) Jonny and Trevor mixing your cocktails Fantastic totally relaxing Vibe Beauty of the Grenadines CONS The non refurbed rooms are very dark partly due to the ECO bulbs being used, I had a look in the new refurbed Superior beach rooms and they are very light and bright and would recommend.
We have sailed through the Grenadines many times and had always dreamed of staying on Palm. We were not disappointed in the least. Please don't pay attention to the negative review a few below. It was written by someone who wasn't a guest of the hotel. We enjoyed the plane ride and boat ride from union. everything went perfectly and there was someone there to meet us at every step of the way. We were quickly ushered to our upgraded and recently renovated room with Wifi and TV. Our suite was Sea grape #9 and was beautiful. A little away from the action at the main restaurant on one side of the Sunset Grill. Our friends were in a beachfront room which was smaller and more rustic but closer to the best swimming beach and bar. Both rooms were fantastic. I would have been happy in either. I also posted a picture of the renovated Premium beachfront rooms which have an outdoor shower and lounging canopy beds. Very Nice! We enjoyed the bars and restaurants. The Sunset was our favourite and the menu was really great. Loved the fresh Sashimi. The staff were over the top friendly. They couldn't do enough for you. We joked on Day 2 that they must have a back room with all of our photos listed as they recalled everyone's name instantly and treated us like old friends. Definitely up there with the best Carribean service experience we have had and I would only compare it to Eastwinds in St Lucia for the people. While we tipped, there was no pressure and absolutely no difference in treatment if you didn't. We also met some great, fun guests who were mainly 40s/50s/60s. We did all of the island activities but also visited JT Kite school on Union (watch Jeremie Tronet's videos on You Tube for great insights on Palm and the area! We also hired Clem from "Fair Deal" in Clifton (terrific trustworthy guy) and he picked us up and took us to Salt Whistle in Mayreau for an amazing local experience and feast at "Last Bar Before the Jungle". A must, believe me! Clem also took us another day to the Tobago Cays which is another must. Happy Island was fun but overpriced drinks are a shame. Sadly the trip came to an end yesterday and we had to fly home. The team waved us goodbye. You need to exit through Barbados customs and re-enter through security so I would recommend printing boarding passes at palm so you do not have to wait outside for ticket counters to open. This way you avoid the cruise ship lines that begin at 1230PM. Palm was without doubt the most beautiful resort we have ever visited. There is something very special about the Grenadines and this unique place. We will be back! Thank you to all of the Palm Island family from the management, wait staff and grounds keepers for always stopping to smile, show us something special and chat with us. You make a huge difference!
We have just returned from 10 days holiday with another couple from UK. The journey comprises flight to St Lucia, island hopper flight to Union Island and short boat ride to Palm. It is an experience when going out if somewhat less interesting home, but Palm itself is so delightful the journey is no negative. We stayed in two of the six beachfront bungalows which had been newly refurbished and are light spacious, well appointed and superbly located; we were the first guests to occupy them. However the other more rustic beach bungalows are also great and indeed there did not seem to be any accommodation one would not be happy with. The sea was clear, the beach and resort grounds exceptionally well maintained, the restaurants, bars, food and drink were all of high standard, and the sun shone, so what more could one want. However, you get more because you would not find a friendlier or more attentive staff anywhere which really makes Palm stand out. It would be easy to say this is the result of hard work by general Manager Katie and her senior staff ( because it probably does), but without exception all of the staff have a super attitude and even the iguanas seem to want to say hello. As a small example, grounds man 'kenny' stopped us on the way to breakfast to show us where a turtle had crawled up the beach to lay eggs the night before, and his obvious pleasure doing so and protecting the site which clearly made his day was infectious.
We had a fabulous time! We stayed here for a week the end of October/ beginning of November. We had requested a room away from The Royal Palm restaurant as we were wary about late night live music. They honored our request and gave us room 30, palm view/ garden view room. It was lovely, we could see the beach and water from our nice patio. I'm not going to go over what everyone else has already said, it's all true, so I'll just highlight what might have been left out or what I felt I would have liked to have known. It is rather a long day of travel to get here, but totally worth it. In St. Lucia, as soon as we made it inside the airport we saw a dry erase board with our names on it, and we were met by a Palm island representative who sped us through St. Lucia customs, picked up our bags, and walked us through Grenadine customs before having us board a 15-20 passenger plane. The island is absolutely beautiful, the staff is AMAZING. They all make you feel like you're at home, and will do anything to make your time as pleasant as possible. Cyril, Kenroy, Hulda, and Olive work tirelessly to serve your needs and do it with huge smiles. Timothy is on borrow from Galley Bay, Antigua (as they are renovating after Irma), and was a wonderful addition. He was our connection to Galley Bay (we were there a year ago), and he went above and beyond for entirety of our stay. We went on the Yannis to the Tobago Cays, and while we very much enjoyed seeing the sea turtles and the gorgeous water, we felt the historical touristy piece was missing from the excursion. As for Palm Island, it completely met our expectations, and exceeded them. It's a wonderful place, so secluded, that until the last day we had the main beach pretty much to ourselves. The last part of this review, I'll give a few Pros and cons of both Galley Bay and Palm Island in case any of you are like us, and have visited one but not the other. I'm one of those that reads hundreds of reviews before deciding where to go. GB Pros: - Iba was excellent with his first day intro session and he had personally gone on all the excursions that were offered in Antigua. -Antiguan's love their heritage and island and want to tell you about it. -GB rooms are pretty much all beach front, and the beach is pretty much only used by guests. - takes much less time to get there - Better blended drinks GB Cons: -Larger resort, at certain times, the waves are so large you can't swim. - not much of a breeze Palm Island Pros: - The whole island is yours to roam, with 5 different beaches and it is beautiful, the water is amazing! - The staff almost go over the top to make your stay as pleasant as possible PI Cons: -Day trippers do indeed stop at the island, and one day there were 3 boats that unloaded onto the main beach and pretty much hogged the best spots. Overall, this was an amazing vacation, and I was so sad to leave. Can't wait to come back!
- Free cooked-to-order breakfast
- Free WiFi and wired Internet in public areas
- Onsite dining
Palm Island Resort All Inclusive is within the area of Captain Hugh Mulzac Square and Tobago Cays. This 43-room, 4-star resort has a private beach, a full-service spa, and 2 restaurants. Anse La Roche Beach is also within the area of the resort, which is on the waterfront.
Free cooked-to-order breakfast is included with your stay. Enjoy dining at the resort's 2 onsite restaurants: Royal Palm Restaurant offers relaxing ocean views; Sunset Grill specializes in international cuisine. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free manager's reception.
All 43 air-conditioned rooms provide free minibar items, balconies, and coffee makers. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include ceiling fans, safes, and ironing boards.
Guests of Palm Island Resort All Inclusive have access to a private beach, a full-service spa, and an outdoor pool. For transportation, you can make use of an airport shuttle (available 24 hours) for USD 499 per person roundtrip, as well as a ferry terminal shuttle. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. Other amenities at this adults-only resort include a fitness center, an outdoor tennis court, and free WiFi in public areas.
Reviews from Trip Advisor
92% of guests recommend this hotelTotal of 1399 reviews