Ambassador Hotel4.0 out of 5.0
Recent guest reviews
The hotel is busy and caters for tourists and large business conventions. This means that breakfast is on some days extremely busy. The buffet breakfast was well stocked and omelettes can be made fresh to order. The room was large. I think we had a family room for two people. Had drinks on the top floor before we went out which was very nice.
The hotel is clean, with mostly very helpful and friendly staff, whether at the desk, the concierge or the bars! The rooms are good - possibly in need of updating in some respects - but bathroom and shower were excellent, room attendants excellent and free bottles of water left when you arrive along with water machines to top up in the corridors. There is an ATM in the lobby so easy to get roubles with your European debit/card. Hotel is about 1000 rouble (about €14) Taxi ride from the airport (use airport official Taxi where you can pay in advance by card in the airport if you have no cash - also use hotel to call you taxis). Taxis generally not great standard unless you pay more for an exec type car which I didn’t! Back to the hotel. The breakfast buffet, which is on the top floor with great panoramas across the rooftops of the city, is just excelllent with hot and cold stuff and a guy making omelettes to order. I especially liked the big loaves of fresh white crusty bread where you could cut your own slices with a bread knife and eat them with a selection of ham, cheeses etc. Wi-Fi round the hotel is good - good enough to stream radio or Netflix. Check in and check out very smooth, left luggage went fine. Hotel is about a 3 or 4 € Taxi ride down to where the winter palace and other attractions are, or else about a 25 minute walk. It’s nice to walk though as you see some of the city, which is very European and cosmopolitan - good few little supermarkets around as well including one a few mins walk from the hotel. Only slight reservation about the hotel was I couldn’t open the window in my room and it was very warm and the aircon control wasn’t delivering any major action. Otherwise nothing bad to say about the place and the stay in it went very well. Thanks Ambassador and the people working there!!
To summarize saying that this hotel has seen better times and it´s a real "tourist trap".. It´s focused on and packed with "budget" tourists and don´t care at all about the quality of your overall experience.. they live on 1-time travellers. Let´s start from the fact that swimming pool costs 20 euro/hour from 11.00 am (who swims 7am!!??), and a solo coffee in breakfast (not included in buffet) cost almost 3 euro and its terrible.. Then, the hotel is totally wasted, from reception to rooms to restaurant and bar area in 9th floor (really terrible). Rooms with disgustingly dirty carpets (we checked several rooms, all in same conditions) and really bad quality of bed and pillows (specially), some towels had make up marks so i had to replace them, and i could keep on.. FURNITURE in whole hotel is TERRIBLY cheap and in bad conditions so you can´t feel comfortable and looks like cheap beach hotel and not the imperial 4star advertised .. BREAKFAST sort of the same, big amount and selection but TERRIBLE quality of food, just awful, maybe less variety and better quality would be a plus.. BROKEN glasses and also old cutlery. The only positive point i can take is that you have breakfast with really beatiful view, just impressive, BUT; to pay 130 euro/night per a 10 minute morning view, is not real worthy. I decided to leave the hotel 1 day before planned (already fully paid) because of the awful experience, and staff did NOT care at all even to ask, so i understood i wasn´t the first one to do so. NEVER AGAIN and not worthy at all, there are much better options in SPB for that price range, the city is improving rapidly the quality of service.
THEFT! I was a guest April 16 thru 20, 2018. During my stay the safe was entered while I was out of my room using the universal combination used to make sure the safe is empty. This is usually done upon your checkout. Taken was $100.00 US Dollars and 7,000 Rubles and also a new silk blouse taken from my unlocked luggage. I had my clothing packed in my suitcase in individual zippered nylon cases. DO NOT USE THE HOTEL SAFE AND KEEP A COMBINATION LOCK ON YOUR LUGGAGE AT ALL TIMES.
Average 4* hotel. During the check-in take from us passport - after 1 hour I asked front office manager for my passport and he told me, that the "procedure" with passport still isn't done. I also asked in the evening (7 p.m.) for my passport again. Again procedure with the passport isn't done, because the "special" staff will come to hotel at 8 p.m. Dear managers of the hotel - this procedure takes in another hotel just a few seconds (scan / copy of the passport). Do you realize, that your clients from abroad can't move from the hotel? I recommend to you, change this procedure. We went for the drink to the lobby bar and we were waiting 20 minutes!!! The bar was empty. Next time I will choose another hotel.
The Ambassador in St Petersburg was a pleasant surprise. The room was lovely with a large bathroom and we even had our own sitting room. Breakfast was served upstairs and the offering was extensive enough to cater for all tastes. We spent some time in the bar on the ground floor and watching sport on the TV which was entertaining. We came to St Petersburg on a 3 day excursion from Helsinki. I would be happy to stay at the Hotel Ambassador again.
The Ambassador Hotel is well situated and walkable distance from city centre The rooms were clean - well kept and the staff was smiling and friendly Always helpful and the information give great! The breakfasts were awesome and the view amazing from there! Some might think it slightly overpriced - but i slept comfortable and enjoyed great internet as well If i have a choice - i will go back!
Hotel is quite old. Rooms are very old and also hotel. It looks like forgotten Hotel. Breakfast is poor. Personal is also not smiley. Specially in main gate security even they do not answer you when you say hi. They are thinking that they are working in prison. Anyway WiFi connection is nice. Cleaning progress is good. But nothing special.
This hotel is now my favourite hotel in St Petersburg. It is not a very expensive hotel compared to what you are receiving, The staff in the hotel are super nice, helpful and smiling. The breakfast is great ( so is the view from the breakfast restaurant ) Beds where comfy and rooms nice and clean.
my first time experience. and not the last, i believe rooms are nothing particular, but good location very good breakfast - excellent - selection, service and the restaurant itself swimming pool helped me to recover after a busy day, thanks!
- Close to Kazan Cathedral and Palace Square
- Free WiFi in rooms and public areas
- Onsite dining
- Indoor pool
Located in Admiralteyskiy, Ambassador Hotel is a leisurely stroll from popular sights such as Fontanka River Embankment and Mariinsky Theatre. This 251-room, 4-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and a fitness center. It's in central St. Petersburg and also close to Rimsky-Korsakov Conservatory and New Holland Island.
Enjoy dining at Le Vernissage, one of 2 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start your day off with buffet breakfast, available for a fee.
The 251 rooms are air-conditioned and have an array of amenities, including minibars, safes, and desks. Guests can expect to find free WiFi and satellite TV. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Video-game consoles are also included.
At Ambassador Hotel, guests enjoy an indoor pool, a fitness center, and a spa tub. You can take advantage of free offsite parking, along with an airport shuttle (available 24 hours) for RUB 2600 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and 5 meeting rooms.
Reviews from Trip Advisor
83.0% of guests recommend this hotelTotal of 863 reviews