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Boucan by Hotel Chocolat

4.5 out of 5.0

Recent guest reviews

We're foodies and Boucan completely impressed. Our meal was swoon worthy, as was the view from our table. The waitstaff couldn't do enough for us and our meal was perfect in every way. If you're in St. Lucia, don't miss out on dining here. It's not cheap, but nothing in St. Lucia is. Boucan is an experience -- don't miss it!

We didn’t even look at other hotels or other Caribbean islands in fact when we decided to go on this holiday. We are massive Hotel Chocolat fans and Boucan was an obvious choice for us since we have received a brochure about this place a few months earlier. It did not disappoint! It’s actually not a ‘hotel’ as such as the accommodation is made of 14 separate lodges. We loved our little white and brown wooden ‘hut’ with a good size room, very comfortable bathroom and a rain forest open shower. It’s all one needs in such beautiful surroundings as we never actually spent much time in it anyway. The hotel’s location offers a stunning view of the magnificent Petit Piton. We spent half of the time just lounging by their infinity pool, never bored of the landscape around us. The abundance of of greenery and wildlife is like nothing I’ve seen before. We were both amazed. The hotel offers several cruises and we did two of them. The sunset cruise was absolutely fantastic, we managed to spot some very playful dolphins who raced our boat and seeing the island from the sea provided another perspective on its beauty. The snorkelling cruise also didn’t disappoint. We were taken to three different spots and we found it a much nicer experience then when we took the hotel shuttle to the Anse Chastanet beach and snorkel from there. We took a tour of the Rabot Estate cocoa plantation one morning. We are both chocolate lovers and often shop in Hotel Chocolat stores in London, so it was very insightful to be able to see how the cocoa actually grows and how the beans are dried and fermented before they become the delicious chocolates and truffles we buy. We also saw growing coffee and an abundance of fruits, some of them which we haven’t seen before like soursop. We also booked a cocoa couples massage in the hotel spa and it was yet another amazing experience. We cannot fault the hotel staff in any way. All the people working there were super polite and extremely helpful. I managed to lose my phone one afternoon and my partner engaged half of the staff in a searching mission. I found it under the couch in the lodge to everybody’s relief ;-) But a massive thank you again :-) As we were on a ‘half board’ plan, we ate at the hotel restaurant every night and the chef happily extended the vegetarian options for me and was preparing new dishes which weren’t on the menu. My partner loved their fish dishes and said their steak was better than in many upmarket restaurants in London. The breakfasts were an utter feast with all the fruits, granola, yoghurt, hot chocolate, bread, guava jam and cooked dishes. Gosh, we miss it so much! We will be back!

This tour was offered by Celebrity cruises. I loved it. Merle, the guide was outstanding with her knowledge and teaching us how to make a chocolate bar - from grinding the chocolate in a mortar to finally producing a chocolate bar to take home. In addition we had lunch at the hotel which was served in an outside dining area. The food was delicious and the service perfect. I highly recommend this. I think the charge was around $189 and worth it. It is a 90 mile drive from the ship to the hotel and our guide on the bus, Lynn, was knowledge and helpful as well.

Beauty is all around us. And today that place is Hotel Boucan in Saint Lucia.  Boucan is associated with the infamous Hotel Chocolat, and situated in the rainforest.  The 90 USD taxi ride was an hour and a half from the airport. And whilst I’d usually be annoyed by the duration of travel, and the cost, this ride is different. The taxi driver, Zacchaeus, made five stops for photos along the way- all at has own insistence. And as a local Saint Lucian, he practically provided a tour of history and culture the entire way.  The drive through Souffriere, which means "Sulphur in the atmosphere” briefly makes me feel like I am in Portugal with a back drop of South America. It is coastal, lush, and colourful. As we progress up the hill again we pass an elderly lady carrying bags. No doubt a woman who has lived through many things, I insist he stop and give her a ride to the top of the hill. He hesitates- “I don’t normally have guests who ask for such a thing- usually they just stare and wave. You are a different kind of woman, aren’t you?" On arrival, I am in awe of the the views which seemingly just hit the peak. The Piton peaks to be specific.The air feels as fresh and smooth as the complimentary Earl grey truffles in the bedside minibar. Seven hours too early for check in, they don’t push back with pretentiousness or difficulty. Instead, knowing that I am tired, they are welcoming and immediately offered a rich and smooth coffee for my 430am wake up time. Judy, a lovely British lady, immediately comes over to get to know me. She is so personable I almost feel like I ran into an old friend. Housekeeping is called to rush things along and I am left with my emails and a view that makes it hard to focus on the computer screen. My room is a standard room, which means I don’t have an outside patio but for a single and solo traveler it is still more than spacious. Welcomed with an outdoor rain shower as I walk in, I immediately feel at peace. The doors to my room open to a bed gently draped with mosquito nets. It is romantic and elegant but not so overly romantic that it makes a single girl feel uncomfortable. I take note of the free coconut chips, cocoa cookies, and the rum punch.  Deciding to opt for a dinner at the hotel instead, I take my laptop to the pool, stretch out on the most comfortable sun bed I have ever felt, and help myself at the “Honest Bar” to a variety of snacks. While I think for a moment that I have to pour my own San Pellegrino into my flute, I am quickly met with a lovely gentleman who offers to to so for me. But not before he offers to provide me with more complimentary savoury house-made chips from the Honest Bar. My day has just started, and I hope the next four days at Hotel Boucan is just as serene.

Had the pleasure of spending several days on St Lucia a short stroll from Boucan, which we walked to initially for the Cacao tour and bar making session (ask for Cuthbert). A story for another time. When arrived a bit early, and had walked up from Ladera, deciding to grab a light lunch on our first visit. Couple important things -- the view, stunning. It's an open air restaurant that looks out over one of the Petons - our first day it was crystal clear - and the view was immaculate. I don't recall exactly what I ate, mainly because I was enthralled at the idea that it smelled like a cacao mixed with wonderful Carribean spices. Suffice to say our lunch was amazing, in look, taste and the fact that it was not the type of meal that weighed us down. Prior to lunch coming out they brought us locally made bread - paired with 3 types of cacao dips. Also, stunning. To be clear - this is not overpowering cocao - and while it is part of every dish one way or another, it is so well done and complementary, you don't feel like you're being forced. The service, btw, was meh, so so. No one is fauning over you at every look up, so no that. And you'll be filling your own waters from your table after the first pour - but honestly - that's all part of the charm. We went back for dinner a few nights later - after I watched them wheel up the catch of the day during our Cacao tour - and the dinner was stunning, like top 10 in my book of treats. Ok, enough about me. If you're on the island, find your way here. Then go across the street and get a beverage @ Ladera - and check out that view. -t

We thought the food here was really good and the most innovative we had on the island. The deserts were wonderful. The room is very chic and stylish. On top of that, the staff was so sweet. They made sure we were comfortable while waiting for a table (we hadn’t reserved in advance) and made a little bed out of chairs and soft towels for our 5-year old who fell asleep!

We recently visited St. Lucia and stayed 4 nights at Boucan. It was incredibly delightful from the moment we arrived. We stayed in a Luxe lodge (higher on the hill) which was amazing! The view, room, amenities are all personal and wonderful. We felt like we were in a luxurious tree house. The rooms and hotel have no a/c and no tv and are open aired to nature. It was beautiful and serene. The decor is sleek, minimalist and inviting. The staff (especially Judy!!) were welcoming, warm and super helpful! We hiked to the near by volcano and mud bath/springs; we walked across the street to Ladera for dinner and drinks; and used the hotel transportation (short car and boat ride) to make beach trips. The hotel also organized a nearby zip lining adventure for us which we loved! The evening truffles in our room, and refilling of water and drinks was especially helpful and made traveling easy. The hotel has a nice pool area to relax and a good restaurant if you don't want to leave the premise. The cacao plantation tour was wonderful too!

I went with high expectations and was not disappointed by the location, view and atmosphere. However, the food was entirely mediocre and the attention to detail sorely lacking. It is selling itself as a sophisticated venue, but the wait staff lack the requisite manners and attention to good customer service. Regarding the food, I ordered a $36 chicken curry....I kid you not...there were 3 x 1/3 morsels of chicken in the dish...this was dismissed as the way it is served!...Overall, overrated....they need to step up their game in order to live up to their dream...and the customers expectation.

We split our time between a beach hotel and Boucan, which was a really nice contrast. Boucan is in lush tropical hills. The view from our Luxe lodge balcony was amazing - as was the view from the pool. We really liked the room and the pool. Staff were charming and friendly. The tree to bean and bean to bar tours were both really good fun. The beach shuttle is about as stylish as you could hope for. (We would recommend paying to use the private hotel part of the beach). We spent four nights at Boucan which was about right - the food range might have started to feel limited after that.

My wife and I were lucky to have been guests of Hotel Chocolat for a full week. The photos somehow do not do it justice. The first time you step up to the main lodge and Petit Piton is staring you in the face, well WOW. That is a view you cannot get tired of! We stayed in a Luxe Lodge, which had an equally amazing view. The four-poster bed was very comfortable and covered by a mosquito net, the semi-outdoor shower with gigantic shower-head was always a fun experience, and the room was spacious and re-stocked daily with yummy chocolate treats. One thing I did wish was of better quality is the phone service. There is a cell phone provided in each room, but it can only be used to call the hotel (and half the time there is no answer because someone has stepped away from the desk). We loved driving around and visiting the sights in the area, such as Soufriere, the drive-in volcano and mud baths (visit before 10 or late in the afternoon to have a magical experience without the cruise-ship hordes), Tet Paul Nature Trail, Anse Mamin and Chastanet (for scuba diving), and the Gros Piton hike. However, there is plenty to do at or through the hotel. Club Boucan with its infinity pool is simply breathtaking and great to lounge around for a couple hours. The open-air spa is delightful, and we enjoyed getting massages with the sounds of the jungle as accompaniment. The Rabot Estate on which Boucan is located is expansive, and there are a number of walking/hiking trails on site. Of course, the Tree to Bean to Bar tour is a must-do, because when else do you get to make your own chocolate bar? I would also highly recommend going out on the hotel boat. We took both the "shuttle" to Sugar Beach and the sunset cruise excursion (which was probably the highlight of the entire trip). Finally, how about all that chocolate in the cuisine?? This is truly paradise for people who love it. We indulged in some of the most decadent treats we have ever had, whether they were truffles provided in our room, banana chocolate daiquiris at the bar, or desserts at the restaurant. It was also fascinating to see the creative uses of cacao in all the dishes. Breakfast was fantastic and very filling, with a special each day to provide some variety. Try the cocoa tea! A special mention to Shorna, who treated us so wonderfully every morning. Of course, it is also a good idea to explore other places in the area and experience some authentic local cuisine. For that, I would suggest Martha's Tables for a super-delicious and inexpensive lunch. Thank you Hotel Chocolat for an amazing week!

Rabot Estate Soufriere

Hotel highlights

  • Free cooked-to-order breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Boucan by Hotel Chocolat places you within a short walk of Diamond Falls and within a mile (2 km) of Toraille Waterfall. This 4.5-star resort has 14 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi. In the mountains, it's also near Soufriere Volcano and Sulphur Springs.


Dining

Start your day off right with a free cooked-to-order breakfast. Enjoy a bite to eat at Boucan, the resort's onsite restaurant. Savor a meal from the comfort of your room with room service.


Rooms

All 14 rooms feature balconies or patios, iPod docks, and refrigerators. Guests can expect to find free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, coffee makers, and free bottled water.


Property features

Guests staying at Boucan by Hotel Chocolat enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations.

Room options

Luxury Room

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

94.0% of guests recommend this hotel

Total of 532 reviews