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Recent guest reviews

The parking lot was nicely paved. The pictures were probably taken when the hotel was new. We went as a group several switched rooms. They were not clean and smelled of smoke in non smoking rooms.

Staff was very friendly, however, other guests were extremely loud all night, coming and going from their rooms and the side door. At 1, 3 and 6 am we were awakened by loud voices, slamming doors and at the 3am time, someone jumping in the room above us. Our room was clean, but no ironing board and broken iron. Bed was comfy and sheets were soft and we were pleased to see that mattresses had bed-bug and allergen protective covers. This is a great room for the price in a great location near shopping and highways. This is our third time staying here and the only time we have had trouble with such loud guests

Check in was long, our bed sheets were dirty, stains in the carpet, toilet didn’t flush, and they only had muffins and cereal for breakfast.

The building is old!!! Whatever they clean the tile floors in the rooms was very sticky. You could see the wipe marks on headboards, TV.; The room was not cleaned on the second stay.

It was nice but we had the covid19 scare so it wasn't a normal stay..and the fire alarm was acting up...you couldn't hear it very well in the room

I enjoy the reasonable price and convenient location of this hotel and the staff is very nice, however, my room was not as nice and clean this stay as the last time I stayed here. There was hair in the shower area and sink and some of the furniture in the room was in poor repair.

Clean and the beds were comfortable. Nice area stores and restaurants near by.

We got a jacuzzi room exspeting to have privacy but we had an ajoining room door. The room next door was very loud and you could hear everything. Didnt have the privacy we wanted.

Clean room and very comfortable bed. Nice large TV and microwave and refrigerator.

Nice and clean would recommended to anyone who travel by

The hotel met expectation for the price. Clean rooms, accessible eating/kitchen area, etc. The pool is on the smaller side and overly chlorinated - we had some eye burning issues after spending a while there. The staff are super friendly and accommodating. We went for the solar eclipse, and there were only a few families that stayed at the hotel, but they took out a grill and made free hot dogs for us. It's also right across the street from a mall area, which came in handy. Definitely recommend.

Hotel staff was wonderful, hotel was a little outdated.... elevator was scary with the sounds it was making. Breakfast wasn't very good and they didn't keep it very stocked with food.

Smelled of old cigarettes. Not very clean. Comfortable bed. Quiet

Nice hotel but hot tub out of order!!! Very helpful staff!!

From beginning to end the staff was excellent. However, the hotel is older and needs some money put into it to fix the little details. Once they'd do that it would be a fantastic place to stay. There were badly patched holes in the walls, a dirt ring around the hall walls and elevator and some of the employee area doors and door frames were in rough condition. Also, the chair in our room was stained and the bathtub plug was broken and just laying there. That being said, the bed was fine and comfortable, the room itself was clean and the breakfast was good.

Great staff , room was very very clean no negatives on my part I hardly ever give 5 stars but this staff got them . From the phone call to the departure They even notified me on fresh baked cookies. So cool and the cookies were really good , the breakfast was fresh and very good as well. I well stay here again on my next visit to St. Louis

W Outer Rd Arnold MO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Quality Inn & Suites Arnold - St Louis places you next to Mississippi River and within a 3 miles (5 km) of Arnold Historical Society & Museum. This 71-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:00 AM to 9:00 AM.


Rooms

Quality Inn & Suites Arnold - St Louis's 71 rooms provide microwaves, refrigerators, and coffee makers. 32-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free weekday newspapers, free local calls, and safes are other standard amenities.


Property features

Guests of Quality Inn & Suites Arnold - St Louis enjoy an indoor pool, free WiFi in public areas, and a meeting room. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include a business center, free newspapers, and laundry facilities.

Room options

Room, 2 Queen Beds, Non Smoking (Larger Unit)

2 Queen Beds | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking (2 person Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Quality Inn & Suites Arnold - St Louis

Everyone (12) Couples (9) Business (1) Family (6) Other (2) Friends (1)
2
Everyone

By on Mar 30, 2021

Review comment responded on Apr 20, 2021

We have high standards of hospitality and service and are always improving. We hope to see you again very soon!

2
Family

The parking lot was nicely paved. The pictures were probably taken when the hotel was new. We went as a group several switched rooms. They were not clean and smelled of smoke in non smoking rooms.

By on Mar 29, 2021

Review comment responded on Mar 30, 2021

It's our ambition to give you a five star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

4
Partner Couples

Staff was very friendly, however, other guests were extremely loud all night, coming and going from their rooms and the side door. At 1, 3 and 6 am we were awakened by loud voices, slamming doors and at the 3am time, someone jumping in the room above us. Our room was clean, but no ironing board and broken iron. Bed was comfy and sheets were soft and we were pleased to see that mattresses had bed-bug and allergen protective covers. This is a great room for the price in a great location near shopping and highways. This is our third time staying here and the only time we have had trouble with such loud guests

By , from Farmington, MO on Dec 8, 2020

Review comment responded on Dec 11, 2020

I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

1
Partner Couples

Check in was long, our bed sheets were dirty, stains in the carpet, toilet didn’t flush, and they only had muffins and cereal for breakfast.

By , from Hammond, IN on Oct 5, 2020

Review comment responded on Oct 7, 2020

I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. It is our ultimate aim to impress each guest and your comments and review are very important to us in relation to this goal. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

2
Family Family

The building is old!!! Whatever they clean the tile floors in the rooms was very sticky. You could see the wipe marks on headboards, TV.; The room was not cleaned on the second stay.

By , from Arnold, MO on Jul 20, 2020

Review comment responded on Jul 23, 2020

Thank you for sharing the details about your recent visit. We appreciate you taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

4
Family

It was nice but we had the covid19 scare so it wasn't a normal stay..and the fire alarm was acting up...you couldn't hear it very well in the room

By on Mar 23, 2020

Review comment responded on Mar 24, 2020

I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our room. We hope to see you again and that you will be truly impressed with our continued improvements.

3
Partner Couples

I enjoy the reasonable price and convenient location of this hotel and the staff is very nice, however, my room was not as nice and clean this stay as the last time I stayed here. There was hair in the shower area and sink and some of the furniture in the room was in poor repair.

By , from Farmington, MO on Mar 17, 2020

Review comment responded on Mar 18, 2020

Thank you for choosing to stay with us and rating your recent experience at our property. We hope your stay was pleasant and comfortable. It was a pleasure to host you, and we hope to welcome you back soon and impress you once again with an exceptional level of service and hospitality. Hope to see you again and thank you for staying with us!

5
Family with small children

Clean and the beds were comfortable. Nice area stores and restaurants near by.

By on Jan 24, 2020

Review comment responded on Jan 24, 2020

It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

1
Partner Couples

We got a jacuzzi room exspeting to have privacy but we had an ajoining room door. The room next door was very loud and you could hear everything. Didnt have the privacy we wanted.

By on Jan 12, 2020

Review comment responded on Jan 25, 2020

Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our room and your comments about our jacuzzi. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

5
Everyone

By on Nov 11, 2019

Review comment responded on Nov 11, 2019

From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

Quality Inn & Suites Arnold - St Louis

3610 W Outer Rd, Arnold, MO 63010
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