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Recent guest reviews

It was nice but we had the covid19 scare so it wasn't a normal stay..and the fire alarm was acting up...you couldn't hear it very well in the room

I enjoy the reasonable price and convenient location of this hotel and the staff is very nice, however, my room was not as nice and clean this stay as the last time I stayed here. There was hair in the shower area and sink and some of the furniture in the room was in poor repair.

Clean and the beds were comfortable. Nice area stores and restaurants near by.

We got a jacuzzi room exspeting to have privacy but we had an ajoining room door. The room next door was very loud and you could hear everything. Didnt have the privacy we wanted.

Clean room and very comfortable bed. Nice large TV and microwave and refrigerator.

Nice and clean would recommended to anyone who travel by

The hotel met expectation for the price. Clean rooms, accessible eating/kitchen area, etc. The pool is on the smaller side and overly chlorinated - we had some eye burning issues after spending a while there. The staff are super friendly and accommodating. We went for the solar eclipse, and there were only a few families that stayed at the hotel, but they took out a grill and made free hot dogs for us. It's also right across the street from a mall area, which came in handy. Definitely recommend.

Hotel staff was wonderful, hotel was a little outdated.... elevator was scary with the sounds it was making. Breakfast wasn't very good and they didn't keep it very stocked with food.

Smelled of old cigarettes. Not very clean. Comfortable bed. Quiet

Nice hotel but hot tub out of order!!! Very helpful staff!!

From beginning to end the staff was excellent. However, the hotel is older and needs some money put into it to fix the little details. Once they'd do that it would be a fantastic place to stay. There were badly patched holes in the walls, a dirt ring around the hall walls and elevator and some of the employee area doors and door frames were in rough condition. Also, the chair in our room was stained and the bathtub plug was broken and just laying there. That being said, the bed was fine and comfortable, the room itself was clean and the breakfast was good.

Great staff , room was very very clean no negatives on my part I hardly ever give 5 stars but this staff got them . From the phone call to the departure They even notified me on fresh baked cookies. So cool and the cookies were really good , the breakfast was fresh and very good as well. I well stay here again on my next visit to St. Louis

Great trip, hotel was clean, breakfast was awesome, staff was great!

We were a little concerned with Arnold being 15 miles from downtown, but it turned out to be a nice surprise. Clean, quiet area. Safe. Close to everything. St. Louis had 4-5 of snow and roads were kept in great condition. Will definitely stay again.

The stay was good. Just far enough out of city to be best of both worlds. Would stay again.

Good hot breakfast. Clean spacious room. Nice pool. Great service. I. Would recommend staying here.

One of the best places I've stayed! Daily turn down service was exceptional! Breakfast options were good which helped save money! Rooms were nice and the bed was very comfy! Pillows were a little small but we had five of them so it wasn't that bad. Staff was friendly and very  helpful! Thanks for accommodating our needs!

W Outer Rd Arnold MO

Room options

Room, 2 Queen Beds, Non Smoking (Larger Unit)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking (2 person Hot Tub)

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Non Smoking (2 person Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Quality Inn & Suites Arnold - St Louis

Everyone (11) Couples (7) Business (1) Family (3) Other (2) Friends (1)
4
Family

It was nice but we had the covid19 scare so it wasn't a normal stay..and the fire alarm was acting up...you couldn't hear it very well in the room

By on Mar 23, 2020

Review comment responded on Mar 24, 2020

I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our room. We hope to see you again and that you will be truly impressed with our continued improvements.

3
Partner Couples

I enjoy the reasonable price and convenient location of this hotel and the staff is very nice, however, my room was not as nice and clean this stay as the last time I stayed here. There was hair in the shower area and sink and some of the furniture in the room was in poor repair.

By , from Farmington, MO on Mar 17, 2020

Review comment responded on Mar 18, 2020

Thank you for choosing to stay with us and rating your recent experience at our property. We hope your stay was pleasant and comfortable. It was a pleasure to host you, and we hope to welcome you back soon and impress you once again with an exceptional level of service and hospitality. Hope to see you again and thank you for staying with us!

5
Family with small children

Clean and the beds were comfortable. Nice area stores and restaurants near by.

By on Jan 24, 2020

Review comment responded on Jan 24, 2020

It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

1
Partner Couples

We got a jacuzzi room exspeting to have privacy but we had an ajoining room door. The room next door was very loud and you could hear everything. Didnt have the privacy we wanted.

By on Jan 12, 2020

Review comment responded on Jan 25, 2020

Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our room and your comments about our jacuzzi. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

5
Everyone

By on Nov 11, 2019

Review comment responded on Nov 11, 2019

From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

5
Everyone

By on Sep 16, 2019

Review comment responded on Sep 17, 2019

We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

5
Everyone

Clean room and very comfortable bed. Nice large TV and microwave and refrigerator.

By , from Arnold, MO on Nov 20, 2018

Review comment responded on Nov 20, 2018

It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

2
Everyone

By on Oct 20, 2018

Review comment responded on Oct 24, 2018

On behalf of our entire staff, we thank you for your business and for rating your experience.

5

clean

Everyone

Nice and clean would recommended to anyone who travel by

By on Dec 25, 2017

Review comment responded on Jan 17, 2018

Thank you for choosing our hotel. We hope that you will come and stay with us again.

4

nice people

Everyone

The hotel met expectation for the price. Clean rooms, accessible eating/kitchen area, etc. The pool is on the smaller side and overly chlorinated - we had some eye burning issues after spending a while there. The staff are super friendly and accommodating. We went for the solar eclipse, and there were only a few families that stayed at the hotel, but they took out a grill and made free hot dogs for us. It's also right across the street from a mall area, which came in handy. Definitely recommend.

By on Aug 22, 2017

Quality Inn & Suites Arnold - St Louis

3610 W Outer Rd, Arnold, MO 63010
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