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Recent guest reviews

This hotel would have been very nice. A bit misleading as the hotel is currently under construction and a majority of the amenities are not available at this time. Overall, my stay was pleasant but just think that for the time being, it should be advertised that these things are not available due to the hotel being under construction

No pool. No hot tub. Electricity was off the day of check out. Still waiting on our money that was required for deposit. No maid service was there for three days.

The staff was very nice and helpful. The room was clean. The bathroom shower needed to be updated. Nice variety in the free breakfast!

Bathroom wasnt really cleaned. Hair and old shampoo bottle left in the shower. The lounge chair was filthy!

I like that the property was kindve in a secluded area. I didn't like how loud the doors closed to the rooms. I was able to hear people coming and going a little more than normal compared to other hotels.

I travel several days a week for work. The bed here was the worst I have ever slept on.

The fact that the facility is in a business park does not have an impact on our rating. It is a great place to stay. Breakfast was great. We found the staff to be professional courteous and very friendly. Most food and shopping is a short driving distance away. Downtown St. Louis isn’t that far to drive. You do need to be aware of rush-hour traffic times. We will stay here again.

Everything was in good shape and relatively new, good location

Night shift was not friendly. Wedding party there Saturday night and they were allowed to be in the pool until after 3pm

Christ as a low budget Motel, this is anything but. Out of the way if you're looking to stay near the city. Great place to walk the dogs. I would stay here again without hesitation.

It was off by itself ! Didn’t like the noise from the doors closing so loud ! I know they are fire doors but a lot of guest just let them slam ! No respect for others ! Somewhere they should mention this to the guest so they are aware of it and respect others that are sleeping ! Thank you !

The a/c units only run at this hotel if the outside temperature is above 60 degrees. So our room got very warm very quickly. Thankfully I called down to the front desk and they informed me I could open the window. If I hadn't been able to do that I wouldn't have been able to sleep. Also when the doors shut they are extremely loud. Even if you try to do it quietly. If someone shuts their door down the hall it sounds like they are slamming it in your room

Soft bed and friendly front desk guy...nice quiet location also

Very nice room with alll amenities. Wonderful staff. Only complaint would be the breakfast, needs a lot of improvement.

Nice water pressure nice staff nice location nice people nice breakfast

Research Park Circle St. Charles MO

Hotel highlights

  • Free self-serve breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Best Western Plus St. Louis West - Chesterfield places you next to Missouri Bluffs Golf Course and within a 5-minute drive of other popular sights like St. Louis Premium Outlets. This 100-room, 3-star hotel has free breakfast, an indoor pool, and a 24-hour fitness center.


Dining

Free self-serve breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

All of Best Western Plus St. Louis West - Chesterfield's 100 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. LCD TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available.


Property features

Guests of Best Western Plus St. Louis West - Chesterfield have access to an indoor pool, a 24-hour fitness center, and a spa tub. There's free parking and a free area shuttle. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus St. Louis West - Chesterfield

Everyone (24) Couples (17) Business (12) Family (32) Friends (1) Other (3)
3
Partner Couples

This hotel would have been very nice. A bit misleading as the hotel is currently under construction and a majority of the amenities are not available at this time. Overall, my stay was pleasant but just think that for the time being, it should be advertised that these things are not available due to the hotel being under construction

By on May 20, 2020

Review comment responded on May 27, 2020

Hello The lobby is under renovations and unfortunately due to Covid situation, we are not serving any breakfast and all of our public facility such as the pool, hot tub and the fitness center are shut down. We apologize and we hope to see you in future when things do settle down.

1
Family

No pool. No hot tub. Electricity was off the day of check out. Still waiting on our money that was required for deposit. No maid service was there for three days.

By on Jan 21, 2020

Review comment responded on Jan 29, 2020

I am terribly sorry for an inconveniences that you may had during our renovation period. Feel free to reach out to me so we can discuss further and your satisfaction recovery. Jeanette Pumphrey 636-329-8503

4
Family with small children Family

The staff was very nice and helpful. The room was clean. The bathroom shower needed to be updated. Nice variety in the free breakfast!

By on Dec 28, 2019

Review comment responded on Jan 29, 2020

Thank you for your wonderful feedback! We are shifting over to The Best Western Plus with new standards. Hope you'll come see us again and enjoy the changes!

3
Partner Couples

Bathroom wasnt really cleaned. Hair and old shampoo bottle left in the shower. The lounge chair was filthy!

By on Dec 11, 2019

Review comment responded on Jan 29, 2020

Thank you for your feedback! We are shifting over to The Best Western Plus with new standards. Hope you'll come see us again and enjoy the changes! I apologize for the experience that you had.

4
Everyone

I like that the property was kindve in a secluded area. I didn't like how loud the doors closed to the rooms. I was able to hear people coming and going a little more than normal compared to other hotels.

By on Dec 7, 2019

Review comment responded on Jan 29, 2020

Thank you for your feedback! Although we are remaining in the same area, we are in the process of upgrading and remodeling the hotel. Please accept my apology and we hope to have you come see our new changes. We will become a Best Western Plus, with upgraded standards.

5
Everyone

By on Dec 2, 2019

Review comment responded on Dec 10, 2019

THANK YOU!!

2
Business Business

I travel several days a week for work. The bed here was the worst I have ever slept on.

By on Nov 26, 2019

Review comment responded on Nov 27, 2019

WE APOLOGIZE FOR ANY ISSUES YOU HAD. WE HAVE BEEN TRYING TO REPLACE ALL BEDS.

5
Family

The fact that the facility is in a business park does not have an impact on our rating. It is a great place to stay. Breakfast was great. We found the staff to be professional courteous and very friendly. Most food and shopping is a short driving distance away. Downtown St. Louis isn’t that far to drive. You do need to be aware of rush-hour traffic times. We will stay here again.

By on Nov 11, 2019

Review comment responded on Nov 13, 2019

THANK YOU FOR TAKING THE TIME TO DO OUR SURVEY. YES RUSH HOUR IN ST.LOUIS CAN BE HECTIC.

4
Everyone

By on Sep 19, 2019

Review comment responded on Sep 20, 2019

We are very sadden to have your review could you let us know what we could improve on.

5
Family

Everything was in good shape and relatively new, good location

By on Jul 26, 2019

Review comment responded on Jul 28, 2019

Thank you for giving us a "5" out of 5 rating-during your recent stay with us at our Wingate: St. Charles. We are delighted that we met and exceed your expectations. We do hope you will allow us the courtesy to provide you with any future lodging needs.

Best Western Plus St. Louis West - Chesterfield

32 Research Park Circle, St. Charles, MO 63304
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