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Americas Best Value Inn & Suites

1.5 out of 5.0

Recent guest reviews

The room is badly prepared - blankets have holes - phone doesn't work, lights doesn't work well, bath room door doesn't close. Overall, very bad

While I do recognize that ABVI markets itself as a budget brand, a low price point does not excuse violations of basic safety and health standards. The room assigned to me was full of mold and bedbugs, the thermostat cover was missing with internal circuitry exposed, and the fire evacuation placard was completely illegible due to mold & graffiti on the door. Also, there were cigarette burns in everything including the blankets and lampshades. While I appreciate a smoking room (since I do smoke), the state of the room was clear evidence that management of the Bridgeton, MO location simply do not care about the well-being of their guests. Finally, upon entering the motel I was surprised to see a number of signs warning guests of the no-refund policy and explicit instructions NOT to dial 911 in the event of an emergency. The only reason for something like that would be a manager that either condones illicit activity on the premises, or is trying to avoid attention from local authorities due to ongoing problems that require 911 response. In any case, I am thoroughly disgusted with ABVI. In the future, I will sleep in my car rather than stay again at ABVI. I've also forwarded these complaints & photos to the State of Missouri & Saint Louis County Health Departments

Even though we were welcomed by the manager during check-in, the hotel wasn't that great it was outdated on amenities, but I chose the hotel based off of price and you get what you pay for. I personally would recommend this hotel stay for anyone who was in a rush and absolutely don't care about. The standards that come along with starting a hotel like for example I microwave a swimming pool.

Abysmal. Dirty. WiFi claim was false. Fellow at the desk was rude and entirely unhelpful.

I had a great deal on the rate. Hotel was average and I chose to overlook the cigarette burns on the bathtub. Nothing to rave home about but it was convenient off the freeway and at the price I'd stay there again. Staff was o.k. not overly friendly but helpful. Slept good, it was clean. At budget that is all I care about.

Unless you're broke as a joke, don't bother with this hotel. It's not only one of the shadiest places around (we did not feel safe at ALL) but the bed was broken (the middle was caved in, my husband and I both barely fit on it, and we were both right on each other all night because it was caved in), the room was mostly clean, the curtains and blankets had holes in them from people smoking in the room when we thought we had rented a non-smoking room. The location was awesome though, we were there for a concert at the Amphitheater and the location of the hotel couldn't be better. Don't bother using the wifi, that didn't work either. Nor did the power outlets. And the toilet wouldn't flush, which was also extremely inconvenient. Unless you are seriously broke and have no other choice, don't bother with this place. Typical shady hotel.

I used a travel service (it starts with O) to book my flight, hotel and rental car while staying in St. Louis. I must say that they did awesome with the airline and rental car, I have nothing but a positive experience with that part of my trip. The one failing black spot on the trip that I booked with them was the hotel. This hotel was one of those famous stories you tell all your friends and relatives; "I stayed at America's best value inn for one night" and they have awed and shocked/ disgusted faces and say, "no I can't believe you stayed there, not even for one night" I feel that after staying there for one night I must warn strangers I don't care about not to make my mistake, as a public service announcement. I arrive at 2am Saturday morning because I wanted to do the late flight and I wanted to get something to eat after I landed, my time of arrival was no problem, they have a side desk for late arrivals; however the layout of the side desk was that of a gas station where they have a security box and that wonderful security glass (here's my hint that I didn't pick up on) that gives you a warning that it is common enough of an experience for the hotel staff to be in present danger that for their own safety these precautions are needed. That lets you know this is either in a ghetto or is a ghetto hotel. The guy at the side desk is nice enough to begin with, he gets me my room key I sign a hotel policy form "no refunds" along with a long list of activities that are against hotel policy that if you violate will get you evicted from the hotel. I thought it was a little strange that they use the legal language 'evict' usually I see that for apartments or housing rentals. So I'm thinking, whatever I'm tired I'll go up to the room and check it out. The first room I go to, I specifically asked for a non-smoking room. Well as I enter this room there is a clear smell of cigarette smoke and there is an ash tray and there are cigarette burn holes in the bed comforter, so I ask for another room and describe what was wrong with the first room. Room number 2 no cigarette smell or ash tray but a distinct musty smell and as you go towards the bathroom, I noticed the ceiling in this room isn't fully connected wall to wall, there is a space running wall to wall where you can see ventilation duct. You can also see the mold that is growing from that space. When I go back this time, the guy tells me this is not a four star hotel this is a cheap dirty hotel. So I tell him "ya I know but I expect even my cheap dirty hotels to be up to basic health code standards" I ask him for his best room and he says this will be the last room I give you, "if you are not satisfied with this room cancel your reservation but don't come back here." Room number 3 the trash can outside right next to the staircase is demolished the lid is hanging off to the side, the food on the ground next to it is unrecognizable, but smelling putrid all the same, there are signs posted outside warning you that the hotel is not responsible for any lost or stolen items left in your vehicle. You have to force your way inside the room, like your a cop busting in to arrest someone. This room looks at least as though its been renovated the ceiling is complete, still cigarette holes in the bed comforter but no smoke smell, no ash tray. The lock is busted, you can't lock it from the outside you have to stay inside the room to lock it. So at this point it's about 3:30 am I'm tired I lock the door, pray to god nothing happens to me during the night and I fall asleep.

It was a bit meh, small, one towel, uncomfortable bed. I think some people live there full time. But it wasn't dirty inside and it was only $40. If you want a really cheap place to just sleep, go for it.

The hotel was okay! You get what you pay for! I would recommend the hotel to those that want a quick get a way .

Quite and easy access from highway . Stayed here for one night to attend cards game. Close to shopping. Hotel staff friendly.

I had a gut feeling at $35 this was going to be a bad idea but I was stuck in town to do a demo at 2AM of a product on a web presentation for China so I didn't want to pay upwards of $100 to stay somewhere for 3-4 hours, take a nap, shower and leave. Half of the building is marked "Unsafe for occupancy." The room they tried to give me at first the air conditioning did not work because the power outlet they had it plugged into was shorted out. There was a burn mark across the mirror as if someone had taken a lighter to it. The warnings about staying in after 8PM were a bit un-nerving. The other patrons looked as if they were seeking shelter for the first time in awhile and/or were of questionable occupation. The staff put on the appearance of being nice - but it was that type of fake nice that you can easily see through. When I told them the air didn't work - he faked surprise and then offered me another room. I went ahead and took it because I knew I only had a few hours. The air conditioning at least worked in the second room while the phone was busted. The room looked like someone had attempted to clean it. I worked as a housekeeper in college so it was not done well but it was done. I'm not sure the sheets had actually been changed from the last guest - The pillows were exposed (which some do that) and the sheets were wrinkled. I went to eat and came back and dozed in the desk chair until it was time to go. Oddly there were several people walking through the parking lot at 2AM when I had to leave. This is likely the first time in this town that I've ever seen a non-uniformed person (not sure he was security or anything) carrying a holstered weapon. I will likely not stay in town again - I'll take my chances with my commute. :)

The hotel is too dirty,,,,Rooms are not well kept..it is a home to some homeless/ low income earners, wouldn't recommend it to anybody

The hotel itself was pretty average. The staff was friendly. The location is great because there are tons of restaurants within a very short drive. The price is good for what you get.

First night I arrived (at 1 AM) to a room without heat(it was in the low 30s outside!). The second night, after I requested another room, other problems persisted. The main one: shower faucet didn't work properly, the water was steaming hot. At least part of the motel should be closed and repaired!!!

Even though it might be cheap the hotel was very bad in terms of condition of room and outside condition. There are a lot of people staying there and using it as an apartment and from the condition outside it feels like your are in the projects and have to make sure that your belonging in the car are safe when you are in the room.

This hotel was horrible. The only thing decent was the staff person who was nice. When we drove to our room, there were pockets of people hanging on the corners....not a good sign. The curtain for our room did not close all the way. The light sconce was broken and hanging sideways. There was a hole in the fiberglass tub. There were cigarette burns in the tub as well as the blanket & sheets. There was only one towel and no iron or ironing board. It was horrible. We should have gone camping!

It is not often I give terrible reviews but this location was neither safe or as advertised. Other business travelers arrived as I did and their reaction was the same. Doors broken, windows cracked and multiple rooms used as storage. Both rooms I looked at had serious cleaning needed. I was not sure if my car would be damaged or stolen overnight. Warning. If this is all you can afford, go to a Walmart and sleep in your car. It will be a better value.

Sad to say, this is the worst place we've ever stayed. It was quite small. Bathroom had a visible 3" wide hole in shower ceiling, sink faucet handle gushed out water with loud noises—it leaked & shrieked! On floor underneath was a poison bug trap. One nice thing—the soap had a delightful scent—lemon verbena. No fridge or microwave unless we paid extra. The clincher was that the Gideons hadn't even been in to leave a Bible in the drawer...a God forsaken place?

We had to check out in the middle of the night because there were cockroaches and other bugs that made their presence known. The staff was very rude. Again, spend the extra $10-$15 on something clean.

Awful place! Cockroaches everywhere when you "surprise" them with the lights! No air conditioning on an 80 degree day due to them controlling either the heat or air conditioning and since the weather was predicted to be cold again they thought they should leave heat on. The staff was very nice though and gave us a big Ol' box fan to use. Bathroom light went out in the middle of night also so had to shower in dark and dry off with the 1 towel they give you. The location is close to the attractions we came for.....casinos and a concert at Riverport but the hotel has some scary customers. Looked like alot of people lived there actually. Only paid $35 so wasnt expecting the best, but roaches and no air conditioning? They are in process of remodeling so maybe some other sucker will have better luck than us! I was surprised that the bed was comfy though and seemed brand new.

3655 Pennridge Drive Bridgeton MO

Americas Best Value Inn & Suites places you within a few miles (5 km) of Payne-Gentry Historical House and St. Louis Mills Mall. This 180-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area. Also near this Bridgeton motel are Hollywood Casino Amphitheatre and Lewis & Clark Boathouse and Nature Center.


Dining

Order from room service to satisfy your hunger without leaving your room.


Rooms

All 180 air-conditioned rooms provide balconies and free local calls. Guests can expect to find free WiFi and TVs with satellite channels.


Property features

Americas Best Value Inn & Suites features free WiFi in public areas, a business center, and coffee in a common area. There's free parking if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. This motel also has laundry facilities.

Room options