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Best Western St. Catharines Hotel & Conference Centre

2.5 star property

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Photo gallery for Best Western St. Catharines Hotel & Conference Centre

Lobby
In-room safe, desk, iron/ironing board, free cribs/infant beds
Free daily full breakfast
Indoor pool, seasonal outdoor pool, sun loungers
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly

Explore the area

View in a map
2 North Service Rd, St. Catharines, ON, L2N4G9
  • Place, Westport Golf Practice and Training Facility
    ‪2 min drive‬
  • Place, Outlet Collection at Niagara
    ‪4 min drive‬
  • Place, Welland Canals Parkway Trail
    ‪4 min drive‬

Room options

Three Queen Room

  • Sleeps 6

Poolside Two Queen Room

  • Sleeps 4

Two Queen Room with Sofabed

  • Sleeps 6

Mobility Accessible King Room

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(20 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, free cribs/infant beds

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(19 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 391 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(64 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

7.0 out of 10
Good
(4 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.0 out of 10
Good
(13 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

8.0 out of 10
Very good
(20 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, Executive Room, Work Desk, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Sofabed, Kitchenette, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

View all photos for 3 Queen Beds,Non-Smoking,Microwave and Refrigerator

In-room safe, desk, iron/ironing board, free cribs/infant beds

3 Queen Beds,Non-Smoking,Microwave and Refrigerator

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Work Desk, Wi-Fi

  • Sleeps 4

King Room

  • Sleeps 2

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About the neighborhood

St. Catharines

Best Western St. Catharines Hotel & Conference Centre places you within 2 miles (3 km) of Montebello Park and FirstOntario Performing Arts Centre. This 146-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free self parking.

What's nearby

  • Westport Golf Practice and Training Facility - 2 min drive - 2.1 miles
  • Outlet Collection at Niagara - 4 min drive - 4.8 miles
  • Welland Canals Parkway Trail - 4 min drive - 4.3 miles
  • St. Catharine's Museum - 4 min drive - 4.3 miles
  • Royal Canadian Henley Rowing Course - 5 min drive - 3.6 miles

Getting around

  • St. Catharines Station - 10 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 72 min drive

Restaurants

  • ‪Wendy's - ‬7 min walk
  • ‪Tim Hortons - ‬12 min walk
  • ‪7-Eleven - ‬14 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Chuck’s Roadhouse - ‬3 min drive

About this property

Best Western St. Catharines Hotel & Conference Centre

At Best Western St. Catharines Hotel & Conference Centre, guests enjoy features like an indoor pool, a gym, and a sauna. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, a hot tub, and meeting rooms.
50-inch flat-screen TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms have hair dryers and free toiletries. Balconies, refrigerators, and microwaves are also standard.
An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pet friendly
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • WRIGLEYS SPORTS BAR

Things to do

  • Air hockey
  • Arcade/game room
  • Games
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM

Early check-in subject to availability

Early check-in is available for a fee

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per day
  • Dogs only
  • 2 total (80 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 25.00 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-1 AM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 26 to August 27.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Best Western Hotel St. Catharines

Best Western St. Catharines

Best Western St. Catharines Hotel

Best Western St. Catharines Hotel St. Catharines

St Catharines & Conference

Best Western St. Catharines Hotel & Conference Centre Hotel

Frequently asked questions

What is there to do close to Best Western St. Catharines Hotel & Conference Centre?

This hotel is located in St. Catharines, close to Outlet Collection at Niagara, FirstOntario Performing Arts Centre, and Montebello Park. You'll also find Lake Ontario and Meridian Centre within a short drive.

How much does it cost to stay at Best Western St. Catharines Hotel & Conference Centre?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at Best Western St. Catharines Hotel & Conference Centre on May 25, 2026 start from $122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western St. Catharines Hotel & Conference Centre?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible parking are also available for guests.

Does Best Western St. Catharines Hotel & Conference Centre have a casino at the property?

No, Best Western St. Catharines Hotel & Conference Centre doesn't have a casino.

Is there an indoor pool at Best Western St. Catharines Hotel & Conference Centre?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. The seasonal pool will be open from May 26 until August 27.

Is Best Western St. Catharines Hotel & Conference Centre a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does Best Western St. Catharines Hotel & Conference Centre have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Best Western St. Catharines Hotel & Conference Centre feature a restaurant that includes a breakfast menu?

Yes, Best Western St. Catharines Hotel & Conference Centre serves free full breakfasts at WRIGLEYS SPORTS BAR each morning.

Does Best Western St. Catharines Hotel & Conference Centre allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western St. Catharines Hotel & Conference Centre for a fee of CAD 30 per pet, per day.

Does Best Western St. Catharines Hotel & Conference Centre have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How far is the airport from Best Western St. Catharines Hotel & Conference Centre?

The closest major airport to Best Western St. Catharines Hotel & Conference Centre is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is 19.2 mi away (32 minutes by car).

Are there rooms with balconies that I can book at Best Western St. Catharines Hotel & Conference Centre?

Yes, every guestroom at Best Western St. Catharines Hotel & Conference Centre comes with a balcony and some offer city and courtyard views.

Does Best Western St. Catharines Hotel & Conference Centre offer wedding services?

There are wedding services available at Best Western St. Catharines Hotel & Conference Centre if that's in your vacation plans.

Best Western St. Catharines Hotel & Conference Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 395 out of 1003 reviews
Rating 8 - Good. 293 out of 1003 reviews
Rating 6 - Okay. 164 out of 1003 reviews
Rating 4 - Poor. 93 out of 1003 reviews
Rating 2 - Terrible. 58 out of 1003 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Barb

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room great bed , wonderful staff and breakfast. In hotel pub delicious with great staff . They are working on renovations outside so that’s understandable. Across the street from Kelsey’s , Montanas and beside Costco. Great location. Indoor and outdoor pool
Stayed 2 nights in Feb 2026

10/10 Excellent

Nigel

Stayed 2 nights in Feb 2026

4/10 Poor

Sarah

Traveled with family
Disliked: Property conditions & facilities
Room was right beside pool so the room reeked of chlorine and was really noisy from the kids screaming.
Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Stayed 1 night in Feb 2026

10/10 Excellent

Brian W

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean, but the best part was the staff. It’s an old hotel. Been renovated numerous times, but still clean. Updates are good.
Stayed 1 night in Feb 2026

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Reserved 4 rooms all were great and ready by 3 as requested 14 of us had dinner at Wrigleys attached to the hotel 8 grandkids very accommodating and friendly All staff we came across was awesome
Stayed 1 night in Feb 2026

10/10 Excellent

Rebekah

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and so thankful for no complaints about my older dog. As a retired guard dog he still hasn’t got the guard dog mentality out of him so every little noise sets him off. Housekeeping was absolutely amazing! Front desk staff was awesome!
Stayed 2 nights in Feb 2026

10/10 Excellent

Laurence

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Had a very nice stay at the hotel, it was very clean, breakfast was in abundance, the restaurant was nice the food was good and plentiful, wish the restaurant was open on Sunday but i understand why it isn't. Laura W the waitress was a joy to deal with and very pleasant. Front desk staff were superb, Anastasia is an absolute delight to deal with, bubbly and always smiling, she is a real asset to the hotel. Some may complain about the construction at the main entrance but it only shows how the owners and staff really care. The upgrades will look wonderful when finished.
Stayed 2 nights in Feb 2026

10/10 Excellent

Sandra

Stayed 2 nights in Jan 2026

10/10 Excellent

Liam

Stayed 4 nights in Jan 2026

8/10 Good

Gerald

Liked: Cleanliness, amenities
Toilet keeps filling and the basin taps are backwards.
Stayed 1 night in Jan 2026

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Clean, very friendly staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Cora

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was a bit turned off at first by the renovations going on however the room was very clean, warm, the pool was clean and enjoyable. The lobby, restaurant and hallways were clean and in good form. The staff were all very friendly and made my check in/out efficient. A great stay!
Stayed 1 night in Jan 2026

10/10 Excellent

Chantele

Stayed 2 nights in Jan 2026

8/10 Good

Brit

Stayed 1 night in Jan 2026

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, very comfortable beds, lots of pillows, very friendly staff, good directional signs for alternate entrances during front door renovation. The renovation had zero impact on our stay. Good breakfast as well.
Stayed 1 night in Jan 2026

8/10 Good

Alex

Stayed 1 night in Jan 2026

8/10 Good

Jennifer

Stayed 6 nights in Dec 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff, clean rooms.
Stayed 1 night in Jan 2026

10/10 Excellent

ATHANASIOS

Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities
Fantastic staff and cleaning crew. Very spacious rooms. Good dining and good full breakfasts, massive gyms with a pool, hot tub and sauna. Close to many shops and restaurants. Overall very clean and will recommend to anyone. This is my second stay here and I will be coming back! Great job
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael Joseph

Stayed 1 night in Dec 2025

8/10 Good

Gillian

Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Jan 2026

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities
A comfortable, reliable mid-range hotel. Friendly & responsive staff.
Stayed 5 nights in Dec 2025

6/10 Okay

Benjamin

Stayed 2 nights in Dec 2025

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