The property was really nice. Beds were comfortable. The room was nice and clean. The stay was quite and relax. People was very nice. Breakfast was included. We did’t have to pay for parking.
Bathroom tub/faucets old. Stains on floor of tub Closet doors gone. Wood plank stuffed under fridge. No trashcans....called front desk and only one was delivered.
Beautiful property, friendly staff.
Room had mold under the carpet. Night shift employee was disgruntled, confused, and rude when I checked out (early morning). Location is great. Pool was nice. Restaurant was decent, though they need more employees to run the bar during dinner time.
Staff was great but the dining room was open. No free breakfast area such as simple milk, juice, cereal. I understand Covid but a complimentary breakfast should be back...
Great measures for covid 19 prevention. Quiet location close to 95
Good location and very quiet.Bed in room was most comfortable.Price was reasonable.
Our room looked like it hadn’t been clean, there was hair on the floor and in the bed on the pillows. Items under the bed. The room upon first entering had a musty odor. The toilet ran non stop. I had my children with me, or we would’ve asked to have service. Unfortunately I don’t know how much we would’ve gotten, while trying to check in the hostess was in the back eating while I waited. I’m not usually one to even leave a review, but something just rubbed me the wrong way with this one. Luckily we where only there for one night.
The breakfast selection was great. And the serving staff was super friendly. Actually all the staff was super friendly and accommodating. The hotels cleanliness wasn’t the best. It’s obvious it needs a good vacuum and dusting. We had to move rooms. The first room we stayed in room 610 was super musty and had damp carpets. The tub wouldn’t hold water in it and there was rust and black mold in the tub. When we said something to the staff they were happy enough to switch us. They tried us in room 212. It has all the same issues. Lastly they moved us to a king suite room 222 the room was slightly less musty and the carpets weren’t as damp and the tub did hold water into it. That’s important with two small children. The ac did have tons of mold in it though.
Staff is friendly, great location (near 95), breakfast is for a fee for 3* star hotel?!, old interior, doors, carpeting, painting and couple unclean bloody? towels...
The room had a very strong damp moldy smell. The carpet felt damp from all the moisture. The property is nice and clean, but couldn’t get over the smell I and dampness in the room.
The check in was quick and easy. The pool was nice but no umbrellas for the lounge chairs considering how hot it can get in Florida. Location was quiet , couple of restaurants in the vicinity. The hotel had a portable humidifier in each room that was filling up everyday that the hotel staff didn’t empty, I had to call for them to do it every night. There was also some mold stains in the bathtub on the grout. While checking in , I heard another traveler complaining about their room smelling moldy and it was damp , so they may likely have some issues with that . Next time I would stay closer to downtown area. Was a 20 minute drive.
The cost of the hotel was too much for the experience. The buffet for the price was not worth it it is a pretty hotel that's all it was.
Very nice place to stay 20 min from thr historical places
Good location located off I-95, and 15 minutes from St Augustine. About 5 minutes from the World Golf Village too.
I had the worst experience of my life staying at this hotel. It was all under construction. The elevators weren't working. There are bugs in the room in the microwave. i had several of our items disappear out of the room by the thieving housekeeping ladies, who also made it uncomfortable for me and my family to walk down the hallway with their rap music playing. I called up and spoke to the manager Dee, who calls me a liar and tells me that her housekeeper ladies didn't find any of my items that just disappeared. Bull crap. Terrible experience.
They were doing renovations. Should have been noted before booking.
King and Bear Golf Course is within 2 miles (3 km) of Holiday Inn St. Augustine - World Golf, an IHG Hotel while other popular attractions such as World Golf Hall of Fame are within 3 miles (5 km). This 3-star hotel has 162 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
All 162 air-conditioned rooms feature sofa beds, microwaves, and refrigerators. Guests can expect to find free WiFi and wired Internet. Coffee makers, free local calls, and hair dryers are other standard amenities.
At Holiday Inn St. Augustine - World Golf, an IHG Hotel, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this golf hotel include conference space, a 24-hour business center, and coffee/tea in a common area.
The property was really nice. Beds were comfortable. The room was nice and clean. The stay was quite and relax. People was very nice. Breakfast was included. We did’t have to pay for parking.
Bathroom tub/faucets old. Stains on floor of tub Closet doors gone. Wood plank stuffed under fridge. No trashcans....called front desk and only one was delivered.
Beautiful property, friendly staff.
Room had mold under the carpet. Night shift employee was disgruntled, confused, and rude when I checked out (early morning). Location is great. Pool was nice. Restaurant was decent, though they need more employees to run the bar during dinner time.
Thank you for your feedback so we can address the issue.
Thank you for your time
Staff was great but the dining room was open. No free breakfast area such as simple milk, juice, cereal. I understand Covid but a complimentary breakfast should be back...
Thank you, we never had free breakfast as a full service Holiday Inn. You would need to stay at a Holiday Inn Express for breakfast. No full service Holiday Inn offers free breakfast other then 12 and under eat free always.
Great measures for covid 19 prevention. Quiet location close to 95
thank you for staying with us glad you had a good time.
Good location and very quiet.Bed in room was most comfortable.Price was reasonable.
Thank you
Our room looked like it hadn’t been clean, there was hair on the floor and in the bed on the pillows. Items under the bed. The room upon first entering had a musty odor. The toilet ran non stop. I had my children with me, or we would’ve asked to have service. Unfortunately I don’t know how much we would’ve gotten, while trying to check in the hostess was in the back eating while I waited. I’m not usually one to even leave a review, but something just rubbed me the wrong way with this one. Luckily we where only there for one night.
I do apologize that you did not fully enjoy your stay with us. We will work hard to fix the issue you faced and we hope that you will give us another chance in the near future.
The breakfast selection was great. And the serving staff was super friendly. Actually all the staff was super friendly and accommodating. The hotels cleanliness wasn’t the best. It’s obvious it needs a good vacuum and dusting. We had to move rooms. The first room we stayed in room 610 was super musty and had damp carpets. The tub wouldn’t hold water in it and there was rust and black mold in the tub. When we said something to the staff they were happy enough to switch us. They tried us in room 212. It has all the same issues. Lastly they moved us to a king suite room 222 the room was slightly less musty and the carpets weren’t as damp and the tub did hold water into it. That’s important with two small children. The ac did have tons of mold in it though.
Thank you for your feedback and we hope to see you again in the near future.
Thank you