I like the hotel. but one of the rooms that I reserve was dirty wen we enter we had to clean it and I had to pay for the food.
The lake view was awesome!
If you stay here and don't have a pet, be sure to ask for a non-pet floor. There was a yapper that was at it the entire day while the owners were out (and they left early). Very disrupting. Staff said they'd notify the guests, but the next morning it started up again at 8am. Not what I expected. No one offered to exchange our room or make any other accomodations.
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Great place to stay
Never again will I stay at this location.
The property was really nice. Beds were comfortable. The room was nice and clean. The stay was quite and relax. People was very nice. Breakfast was included. We did’t have to pay for parking.
Bathroom tub/faucets old. Stains on floor of tub Closet doors gone. Wood plank stuffed under fridge. No trashcans....called front desk and only one was delivered.
Beautiful property, friendly staff.
Room had mold under the carpet. Night shift employee was disgruntled, confused, and rude when I checked out (early morning). Location is great. Pool was nice. Restaurant was decent, though they need more employees to run the bar during dinner time.
Staff was great but the dining room was open. No free breakfast area such as simple milk, juice, cereal. I understand Covid but a complimentary breakfast should be back...
Great measures for covid 19 prevention. Quiet location close to 95
Good location and very quiet.Bed in room was most comfortable.Price was reasonable.
Our room looked like it hadn’t been clean, there was hair on the floor and in the bed on the pillows. Items under the bed. The room upon first entering had a musty odor. The toilet ran non stop. I had my children with me, or we would’ve asked to have service. Unfortunately I don’t know how much we would’ve gotten, while trying to check in the hostess was in the back eating while I waited. I’m not usually one to even leave a review, but something just rubbed me the wrong way with this one. Luckily we where only there for one night.
The breakfast selection was great. And the serving staff was super friendly. Actually all the staff was super friendly and accommodating. The hotels cleanliness wasn’t the best. It’s obvious it needs a good vacuum and dusting. We had to move rooms. The first room we stayed in room 610 was super musty and had damp carpets. The tub wouldn’t hold water in it and there was rust and black mold in the tub. When we said something to the staff they were happy enough to switch us. They tried us in room 212. It has all the same issues. Lastly they moved us to a king suite room 222 the room was slightly less musty and the carpets weren’t as damp and the tub did hold water into it. That’s important with two small children. The ac did have tons of mold in it though.
Staff is friendly, great location (near 95), breakfast is for a fee for 3* star hotel?!, old interior, doors, carpeting, painting and couple unclean bloody? towels...
The room had a very strong damp moldy smell. The carpet felt damp from all the moisture. The property is nice and clean, but couldn’t get over the smell I and dampness in the room.
King and Bear Golf Course is within 2 miles (3 km) of Holiday Inn St. Augustine - World Golf, an IHG Hotel while other popular attractions such as World Golf Hall of Fame are within 3 miles (5 km). This 3-star hotel has 162 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. For your convenience, a buffet breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.
Guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers. Other amenities include sitting areas, refrigerators, and microwaves. Weekly housekeeping is available.
At Holiday Inn St. Augustine - World Golf, an IHG Hotel, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Other amenities at this golf hotel include conference space, a 24-hour business center, and coffee/tea in a common area.
I like the hotel. but one of the rooms that I reserve was dirty wen we enter we had to clean it and I had to pay for the food.
The lake view was awesome!
Great ! see you next time here at our Holiday Inn
If you stay here and don't have a pet, be sure to ask for a non-pet floor. There was a yapper that was at it the entire day while the owners were out (and they left early). Very disrupting. Staff said they'd notify the guests, but the next morning it started up again at 8am. Not what I expected. No one offered to exchange our room or make any other accomodations.
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Great place to stay
Never again will I stay at this location.
The property was really nice. Beds were comfortable. The room was nice and clean. The stay was quite and relax. People was very nice. Breakfast was included. We did’t have to pay for parking.
Hello Anonymous, Thank you for your kind review. We truly appreciate reviews like yours as it does provide an indication that we are in the right direction with our service. Kindest Regards, Angel
Hello Anonymous, Thank you for your review. Kindest Regards, Angel
Bathroom tub/faucets old. Stains on floor of tub Closet doors gone. Wood plank stuffed under fridge. No trashcans....called front desk and only one was delivered.
Thank you for your comments. I apologize that the room was not completely stocked with the proper amenities. Please know that we have addressed your concerns and that your experience was the exception and not the norm. I truly hope you will give us another opportunity in the near future. Kindest Regards, Angel
Hello Sabdy, I am so sorry to hear that there was a mistake made on your check in. We will work with our staff to continue to ensure that we improve based on your feedback.