Omega Regency1.0 out of 5.0
Recent guest reviews
We stayed in this hotel for 14 nights and honestly it deserves the 1 star displayed at it's Front Desk. The customer service was terrible, right from the get - go. Even after complaints made, no service recovery and their apologies were so empty and superficial; actually getting nothing fixed or sorted out. The room itself was clearly not maintained, the AC always leaking and making loud disturbing noises. The bathroom was poor, worse than my own at home. it also had a damp/old odor to it. Room Service and Housekeeping very inconsistent. The WiFi was exceedingly poor. at times there was no signal at all. Frequent power cuts and TV channels not functioning. The food was not bad, since it came from the restaurant downstairs but too much of their food will keep u on the toilet frequently. The only advantage was the proximity with Galle Road and the beach side. I wouldn't recommend anyone to stay here more than 5 days especially if you are with family or a partner.
I stayed 2 nights there with family. Hotel seems to be not maintained properly. Furniture are old and dusty. Some electronics in the room may not work some times. Bath rooms have odd smell. No car park. vehicles will be parked in the lane. Hotel rates are reasonable for it's offering. easy access to Gall road. You can find the restaurant at the ground floor which the food is great compared to other places nearby and prices are also reasonable. Hotel staff is very friendly and willing to help. This hotel can be improved with very little effort.
The tariff is reasonable, as its a hotel with very old decor, furnishing, fixture and amenities. Wi-fi signals is weak and even AC may be troublesome. If you complain to the authorities they are good at making excuses. Location is in favour - market place, railway station and indian ocean is the very close by. This place is best for families only. Not a good option for solo travellers and travellers on business trip.
They gave us a room on top floor and it was great room. Room was spacious and you could see Arabian Sea in distance. Room was dim lit but was very comfortable. Bathroom was luxurious and had a jacuzzi tub. Why do I not find those in most 5 star hotels I stay in? Internet speed is decent to get some work done. However, there are not many vegetarian options in this hotel. We definitely couldn't enjoy any food at this hotel. However, I would definitely recommend to stay here. Staff was very nice to us.
After the horrendous experiece at Cinnamon heights at Borella, checked in at Omega Regency. Its a tried and tested one for me. Hotel is ideally located and restaurants / Medicals / Shops stones throw away. Service is quick and friendly. Food is delicious and the breakfast menu is sumptuous. Wifi is good and rooms spacious. Stayed on 3rd Floor.
Highlly courteous staff with good value for the money in the busy road of colombo Me and my sir and along with another staff and his wife with a 1 year kid has visited colombo for a conference in feb 2016. We booked the room for 5 days. I was little bit in hesitation when I first booked this hotel because of its low price ( comparitively 40 percent less than other hotels) . Why I selected this hotel is that it is in Galle road and with little bit of my previous tours I can make out that it is in the centre of the colombo. Right from the day of booking I have mailed them 100 times and patiently I got reply for all my mails. Another reason why I choose this hotel is that most of the day time we will be roaming about in the conference. We needed a room with good beds, descent bathrooms with hot water supply. Actually we checked-in too early in the morning and immediately we were alloted the rooms. It is the busy road road of Galle and near to everything – everything I mean it. Hotels, Restaurants, shopping malls, bars , South Indian eatouts. The reception staff is very courteous , polite and infact one person by name Sameera at reception became a good friend of ours. Thanks to Shawantha Kulatunga for patiently answering our queries. Infact they have guided about good tourist spots in colombo and malls for shopping. They have arranged kandy trip. The rooms are very descent with daily sanitised bathrooms . It is best suited for an average indian who cannot afford to spend much on accomodation. There is a small attached hotel to it. You are provided with 24 hours unlimited internet which saved many of our phone call charges. I f were to get a chance we will visit along with our families next time. I forgot to mention we got free 4 hrs of extended time for check out as our flight was in odd hours.
The place is old and despite some renovations, a lot needs to be done. The lift works only half of the time. Sometime the doors will not open. Wi-fi is the same: now, it's on, now it's out. TV is old and outdated. Not a good value for the price asked.
Me and my boyfriend stayed at the Omega regency recently and the service was fantastic for a budget hotel! The receptionist even wrote down a list of sights to see around Colombo, they even arranged a car to take us around at a decent price! We have even decided to stay at this hotel again on the night before our departure. The air con in our room was broken and kept making a really loud noise so the hotel gave us a free upgrade. Highly recommend.
I was expecting a decent hotel but boy was I wrong! I booked the double executive suite and it was nothing like in the picture. The room was old, the air con was loud and leaking. I had to put 2 beds to make a double, and the noise was terrible. The bed was battered and felt like it was going to break. The wifi was poor and my dressing table has ants everywhere and mosquitos! And when I requested for the room to be cleaned, they didn't! The lift was shocking. It was very very old and I was trapped in there twice! They don't serve alcohol either! The staff were helpful though. I ordered a chicken biryani at the restaurant and I specifically said "no nuts or raisins and I want it boneless" and I came with rice with raising and nuts! And I got a chicken leg and thigh with sauce which had bone! And they overcharged me!!! I was due to stay 5 nights but I only stayed 2!!! This place needs a whole renovation but the staff were doing their best. GSH Colombo on the next block is much nicer and modern!
Hotel is value for money in a proper Galle Road market area with all basic needs nearby but the structure is a bit old. Starting with the Lift, the doors of the room, decor. Rooms are spacious and well lit but the shower in the wash room is a big turn off & wifi strength is weak inside the room where i was staying on 2nd Floor, dont remember the room no. For the price quoted in Expedia, there are better options for Business stay. Sleep quality though is peaceful. Good place for romantic stay.
- Free WiFi in rooms and public areas
- Onsite dining
- Rooftop terrace
- 24-hour front desk
Located in Colombo District within a mile (2 km) of National Zoological Gardens of Sri Lanka, Omega Regency is within 2 miles (3 km) of Traditional Puppet Art Museum. This 15-room hotel has a restaurant along with conveniences like free in-room WiFi and a rooftop terrace. Located centrally in Colombo, it's also near Raux Brothers and Park Hospital.
Enjoy a leisurely bite to eat at Alindaya, the hotel's onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a English breakfast is available for a fee.
The 15 individually decorated accommodations feature balconies and afford space to spread out with sitting areas. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer spring water baths, hair dryers, and free toiletries. Coffee makers, free bottled water, and safes are other standard amenities.
Guests of Omega Regency enjoy a rooftop terrace, free WiFi in public areas, and conference space. There's free offsite parking, and an airport shuttle (available 24 hours) for USD 30 per vehicle one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and tours/tickets. This hotel also has wedding services.
Reviews from Trip Advisor
65% of guests recommend this hotelTotal of 46 reviews