Weed, weed, weed
The location was fine. It is centrally located in the downtown area and you are within walking distance to many of the landmarks, union station, Lincoln Library, Museum, the old Capital etc.
Elevators, garage gates and phones didn't work. Only one towel for a room for 2, no way to contact the front desk for more.
Room wasn’t ready at check-in at 4:45pm and was still not ready at 7:45pm. Staff weren’t too friendly or helpful.
I have stayed at this property every year for the last 10 years. It seemed like the let the hotel go during Covid. The toilet seat was broken, rubber floor board were hanging down, bathroom dirty and damaged, have the machines were broken in the fitness room, had to go to 6 floors to get ice (then called the reception and they told me exactly what floor to travel too lol). The best thing about that hotel that's it next to a great Italian restaurant named Saputos. Will be staying across the street next year for sure!
Room was nice but the tub wasn’t draining properly other than that things were fine
I have stayed at this hotel many times over the years. I realize they just reopened, but I would think cleanliness would be more important. There was trash under the bed from previous guests. The internet did not work in the guest rooms, only the lobby.
The location is great, located downtown near attractions and many dining options. The facility seemed dirty and poorly maintained. Sound insulation in both rooms was poor and provided noisy sleeping conditions. Bathroom fans didn’t work, showers drained slowly, and tv remotes were broken or had dead batteries.
Nice rooms. Convenient location. Free parking, at least during the pandenic.
The Grille and the buffet do not have the best food. The elevators take forever and the rooms are not very soundproof. However, its a decent hotel and its clean.
First stay there, the shower didn’t work. My second stay the room had no refrigerator in the room like the first time, and I was suppose to get a kid size bed and that so didn’t happen, very disappointed.
Great location, great view, and great room........
Very comfortable beds and pillows. It was interesting to see the room arrangement with the building shaped as a circle.
Easy check in and out, friendly staff, security present, plenty of room, awesome city views, central downtown location. Negatives were $10 a day parking in an attached (public) garage. Have to request a fridge or micro (we did receive a fridge so that was nice). Pool could have been warmer but we enjoyed it, and the hotel is overdue for a facelift.
Property is in dire need of an update. The carpeting was lumpy and rising in places throughout the floor, the bed was uncomfortable, and the room smelled “off.” The steakhouse was disappointing for the price.
We wish our room would have had a refrigerator a microwave would be nice but not necessary but refrigerator is always nice to have other than that absolutely no complaints it was a large room bed ultra-comfortable place was clean it was accessible so it was right by the elevators good service very attentive to your needs and quick to help you out and they're restaurant up at the top the steakhouse is wonderful wonderful food and wonderful service the facility the whole facility is beautiful
Located in Downtown Springfield within a 5-minute walk of Abraham Lincoln Presidential Library and Museum, Wyndham Springfield City Centre is within 2 miles (3 km) of other popular sights like Lincoln Home National Historic Site. This 3.5-star hotel welcomes guests with 369 rooms and conveniences like an indoor pool, free in-room WiFi, and a free airport shuttle.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 9:30 AM.
All 369 rooms provide coffee makers, safes, and phones. Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers. Ironing boards and desks are also standard.
At Wyndham Springfield City Centre, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Parking is USD 11.00 per night (USD 18.00 per night for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and a computer station.
Weed, weed, weed
The location was fine. It is centrally located in the downtown area and you are within walking distance to many of the landmarks, union station, Lincoln Library, Museum, the old Capital etc.
We thank you for your feedback. We're also glad we were a convenient place to stay.
Elevators, garage gates and phones didn't work. Only one towel for a room for 2, no way to contact the front desk for more.
We apologize for the inconvenience of your phone not working. During the pandemic, we have faced parts and labor shortages, which have affected the operation of our ice machines and elevators.
Room wasn’t ready at check-in at 4:45pm and was still not ready at 7:45pm. Staff weren’t too friendly or helpful.
We apologize for the longer than average period it took for you to check in. We have been dealing with a staffing shortage due to difficulties hiring new people for a number of positions.
I have stayed at this property every year for the last 10 years. It seemed like the let the hotel go during Covid. The toilet seat was broken, rubber floor board were hanging down, bathroom dirty and damaged, have the machines were broken in the fitness room, had to go to 6 floors to get ice (then called the reception and they told me exactly what floor to travel too lol). The best thing about that hotel that's it next to a great Italian restaurant named Saputos. Will be staying across the street next year for sure!
Since the COVID-19 outbreak, we have had difficulty getting parts and supplies to make repairs. We have also had parts on back order to repair the treadmills in our fitness room.
Room was nice but the tub wasn’t draining properly other than that things were fine
We appreciate you giving your feedback. We hope we were able to address the tub while you were here.
I have stayed at this hotel many times over the years. I realize they just reopened, but I would think cleanliness would be more important. There was trash under the bed from previous guests. The internet did not work in the guest rooms, only the lobby.
I'd like to thank you for taking the time to let us know about your bad experiences. I hope we were able to address at least some of these issues while you were with us.
The location is great, located downtown near attractions and many dining options. The facility seemed dirty and poorly maintained. Sound insulation in both rooms was poor and provided noisy sleeping conditions. Bathroom fans didn’t work, showers drained slowly, and tv remotes were broken or had dead batteries.
We hope we were able to address some of these issues while you were here with us.
Nice rooms. Convenient location. Free parking, at least during the pandenic.
Thanks for the review. We're happy we could be there for you. Please keep us in mind for your next visit to the Land of Lincoln.
Thank you for letting us know about this issue.