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Quality Inn & Suites

2.5 out of 5.0

Recent guest reviews

Wow, Great Hotel Rates a little Higher than most, but Rooms are all Suites very Large Room, Couch, Single Sofa, Microwave , 2 Refrigerators, Flat Screen T.V., lot's of Channels, also Internet very good!! Jeff at the Front Desk when I checked in was awesome! Very Appreciative of my stay! Also Brandon was fantastic, he got me a new remote control, Looked everywhere and got me some new one, Thanks to the Him!!

Very Friendly Staff. Clean and well kept everywhere we looked. Location is tucked away in a business area, but parking and security seemed good. Indoor Pool and an nice "Quality Inn" breakfast buffet.

While the staff was very nice and accomodating and the bed itself was comfortable, the hotel is a low budget hotel in need of repair and quality upgrades. We found this hotel on a last second change. It was for one night, and we immediately left. Also, breakfast was pretty bad.

Hotel is in a suburban location in a nice part of town. Lots of good places to eat nearby. Room was clean, bedding comfortable, staff friendly, and a good selection of TV channels. It's kind of out of the way, back behind some yuppie office/restaurant/apartment streets, but that made for a quiet stay.

Glad to find this place on short notice via the Choice Hotel website. We were not disappointed, this is a nice clean hotel in a nice area with restaurants and places to walk. All the carpet both in the halls and the rooms appears to be new, although the carpeting in the stairwells is not and is stained. There is no elevator, but not a bad trip upstairs with a large landing between two short sets of steps. The odd numbered rooms are on the south side of the hotel that faces the highway, but we didn’t notice any highway noise. The rooms are large with fridges and microwaves, the bed was comfortable but very firm. Nice clean tub/shower and toilet area...double shower head, good water pressure. Sink/vanity area outside of bathroom. Good breakfast...egg/cheese patties, sausage and biscuits, pancake machine, cereal, yogurt, etc. Overall a very nice well kept older property.

This was a great place to stay on our way to Branson! Very quaint, quiet and extremely helpful and kind staff. Very clean room and outstanding breakfast! We would highly recommend this hotel for anyone passing through or staying in Springfield for any length of time.

This is a Choice hotel. UGH - the A.C. does not work, there is a huge black ringg in the toilet, it looks liked someoned was cleaning auto parts in the bathtub. This is horrible. Dirty and ran down. There is also molded in the bathroom.

We stayed here on Thursday 6/22. My first impression was how clean the lobby smelled. It is obvious that they take good care of this property. Check-in was fast and friendly. The room was clean and above average size with 2 queen beds with a microwave and fridge. We did not use the pool as there was no whirlpool but the area looked good. Breakfast consisted of eggs, sausage, biscuits & gravy, pancakes from a cool automated machine, along with cereal, fruit, yogurt and a selection of bread. Would definitely stay here again.

Stayed one night got two rooms, (large family). I told the mgr upon check in that i was paying cash, I still had to give a credit card, ( i understand that). Upon check in the mgr kept reiterating that "if anything is broken you'll have to pay for it." That sketched me out right from the start. So we went into our rooms and photographed everything, broken headboard, broken desk, stained carpet, holes in the walls that were patched but not painted, a muffin smashed into the carpet behind the door, tape on the ceiling. I went right back up to the desk and showed them the pics and complained. Then at 2am the a/c froze up. Upon check out I was assured that I would not have to pay for any of the damage, as I had photographed it and brought it to their attention. I was satisfied and checked out and left. After our vacation was over, I still noticed on my credit card the charge for "incidentals" had not been released, it has been 7 days. So I stopped by on our way home and confronted the manager, (i had already contacted my credit card company to dispute the charges). He said he did not charge me, but when I showed him my credit card page on my tablet, showing the charges that were pending, he immediately went into his office, I could hear him pecking away on his keyboard. Then he called me into his office, to show me my receipt, which said VOID across it, and told me that it was fixed, and I wasn't being charged. I checked my credit card the next day, and it had been released, finally. This hotel was not clean, the A/C filters were nasty stopped up, carpets were nasty, do yourself a favor, drive on by.

We reserved a Two Queen room through Trip Advisor for two adults and two kids. Check-in was seamless and quick. Our room was very clean and smelled fresh. The beds were comfortable with great pillows. The shower was hot and had an awesome shower head with good water pressure. Breakfast was good with biscuits and gravy, scrambled eggs, sausage patties, waffles (make yourself), assorted pastries and cereals, instant oatmeal, fresh fruit, yogurt, coffee, juice, and milk. Every thing was great! Stay here if you like a good night's rest and saving the budget!

3930 S Overland Ave Springfield MO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Quality Inn & Suites places you within a 10-minute drive of Bass Pro Shops Outdoor World and Hulston Cancer Center. This hotel has 52 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. It's also close to Lester E. Cox Medical Center South and Wheeler Heart and Vascular Center.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.


Rooms

The 52 air-conditioned accommodations afford space to spread out with dining areas and sitting areas. Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer free toiletries. Microwaves, refrigerators, and coffee makers are also standard.


Property features

Quality Inn & Suites features an indoor pool, free WiFi in public areas, and a business center. You can take advantage of free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. This hotel also has coffee/tea in a common area.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Suite, 1 King Bed

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

75% of guests recommend this hotel

Total of 136 reviews