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Quality Inn & Suites

2.5 out of 5.0

Recent guest reviews

I booked the Quality Inn online through Expedia. They had great rates, a pool, and a great little free breakfast. We stayed there on a Friday and Saturday evening. When we checked in the front desk staff was great and extremely polite. The lobby area is small, but set up very nicely. We booked two rooms and both rooms were clean and updated. Each room included a microwave and mini fridge which was nice considering we were traveling with a teen and two pre-teens. The pool was on the small side, but our boys enjoyed it nonetheless. The breakfast in the morning was well stocked and they had plenty to choose from. The breakfast area was a little on the small side, but nothing that prevented the boys from eating.The only down side that I could come up with, was no workout area. I would definitely stay here again!

The desk clerk makes a photocopy of your drivers license without even asking at check in. I reserved this room thru my Choice Privileges account and guaranteed the room with a credit card. If this is how they treat Diamond members, I'm disappointed at this security risk of my information. The rooms are large but in need of updates. The sink showed numerous cracks in the bottom and the shower drain is very slow. Large food particles on the carpet suggest poor housekeeping. The room didn't even have a clock. Were it not too late to cancel, I would have moved on.

This hotel met our needs. It is across the interstate to The Fieldhouse, a sports complex for volleyball and basketball. The room was clean and breakfast was good. The bathroom is small. The front desk was friendly and gave advice on where to eat. There is an indoor pool but we didn’t use it. The WiFi worked well.

My husband and I reserved the room through a hotel site and when we arrived to check in the clerk collected copies of my card and ID and charged my card for the room and an additional $150 in addition to the room rate because we chose to pay with our debit card instead of our credit card. The clerk had me sign for the room prior to telling me about the additional charge and the fee was not listed anywhere on the paperwork I signed for the overnight stay. The clerk told me after I signed about the additional charge that would be refunded approximately 7 business days after we checked out. I immediately cancelled the transaction and had him return the copies of my ID and bank card. It then took me an additional week to get it straightened out and only after contacting my bank directly. My husband travels frequently for business and is a My Choice rewards member because he stays at so many of these locations across the country. Pitiful service and fraudulent practices at this location, we will never return to this particular location.

Wow, Great Hotel Rates a little Higher than most, but Rooms are all Suites very Large Room, Couch, Single Sofa, Microwave , 2 Refrigerators, Flat Screen T.V., lot's of Channels, also Internet very good!! Jeff at the Front Desk when I checked in was awesome! Very Appreciative of my stay! Also Brandon was fantastic, he got me a new remote control, Looked everywhere and got me some new one, Thanks to the Him!!

Very Friendly Staff. Clean and well kept everywhere we looked. Location is tucked away in a business area, but parking and security seemed good. Indoor Pool and an nice "Quality Inn" breakfast buffet.

While the staff was very nice and accomodating and the bed itself was comfortable, the hotel is a low budget hotel in need of repair and quality upgrades. We found this hotel on a last second change. It was for one night, and we immediately left. Also, breakfast was pretty bad.

Hotel is in a suburban location in a nice part of town. Lots of good places to eat nearby. Room was clean, bedding comfortable, staff friendly, and a good selection of TV channels. It's kind of out of the way, back behind some yuppie office/restaurant/apartment streets, but that made for a quiet stay.

Glad to find this place on short notice via the Choice Hotel website. We were not disappointed, this is a nice clean hotel in a nice area with restaurants and places to walk. All the carpet both in the halls and the rooms appears to be new, although the carpeting in the stairwells is not and is stained. There is no elevator, but not a bad trip upstairs with a large landing between two short sets of steps. The odd numbered rooms are on the south side of the hotel that faces the highway, but we didn’t notice any highway noise. The rooms are large with fridges and microwaves, the bed was comfortable but very firm. Nice clean tub/shower and toilet area...double shower head, good water pressure. Sink/vanity area outside of bathroom. Good breakfast...egg/cheese patties, sausage and biscuits, pancake machine, cereal, yogurt, etc. Overall a very nice well kept older property.

This was a great place to stay on our way to Branson! Very quaint, quiet and extremely helpful and kind staff. Very clean room and outstanding breakfast! We would highly recommend this hotel for anyone passing through or staying in Springfield for any length of time.

3930 S Overland Ave Springfield MO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Quality Inn & Suites places you within a 10-minute drive of Bass Pro Shops Outdoor World and Hulston Cancer Center. This hotel has 52 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. It's also close to Lester E. Cox Medical Center South and Wheeler Heart and Vascular Center.


Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.


The 52 air-conditioned accommodations afford space to spread out with dining areas and sitting areas. Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer free toiletries. Microwaves, refrigerators, and coffee makers are also standard.

Property features

Quality Inn & Suites features an indoor pool, free WiFi in public areas, and a business center. You can take advantage of free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. This hotel also has coffee/tea in a common area.

Reviews from Trip Advisor

Trip Advisor aggregated rating

75.0% of guests recommend this hotel

Total of 140 reviews