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Best Western Sheffield City Centre Cutlers Hotel

3.0 out of 5.0

Recent guest reviews

Stayed at Best Western in Sheffield room very hot and breakfast very poor. This hotel is in a very good location but it is not the best hotel. Staff although pleasant did not appear very interested I any problems experienced.

We stayed for six nights in total (broken by a short trip to Devon and South Wales). The location is perfect for walking to theatres and city centre shopping. It is also well positioned for.bus stops, taxi rank and the train station for travelling from the city in any direction. The staff are warm and friendly, even when you are checking in at midnight from an international flight. The accommodation is simple standard hotel accommodation and the beds were comfortable. Not comfortable enough to prevent the Saturday night revellers from disturbing my sleep, but that could have been the jet-lag, and anyway I popped some ear plugs in and slept soundly after that. Breakfast was tasty and plentiful, I do wish there had been marmalade for my toast though. One important word of caution would be the shower. I followed my son into the shower on our first morning and, of course, the shower recess was wet. When I stepped up into the shower my legs went like Bambie's and, although I tried to steady myself, I fell and jammed one leg in the shower door. No real harm done, except for my pride and a multi-coloured bruised leg from toe to knee. My recommendation would be to ask for a rubber mat, whether you have a shower or bath, the moment you check in as there are no hand rails to hold on to. Don't let this one negative put you off though as I would definitely stay there again.

I was in Sheffield for a three-day visit to a colleague at the University. Transport from nearby to the hotel is excellent. Breakfast was very good, both well-made and also allowed for simple changes to their standard offerings. Early check-in and late baggage pick-up was easy and without fuss, and staff were uniformly friendly. My only complaints are a somewhat glacial lift (at least 1 minute to go up a few floors), a somewhat leaky shower (for 15min after use), and croissants which were slightly burnt on top as part of the breakfast buffet (but which I'm not too proud to say still tasted lovely). Despite these niggles, I would stay again.

Stayed here for 2 nights in Sheffield, attending a wedding in the city centre. The hotel was basic, but very clean, comfy bed, friendly staff and excellent location, ideal for a base in Sheffield. A lot quieter than I expected reading the other reviews, we were on the first floor and heard no noise at all. Would stay here again.

Stayed here to go to the snooker at the Crucible and was only a few minutes walk away. Also easy to walk into the city centre. Hotel was a bit dated but had everything you'd need for a base and staff were very helpful

Booked this hotel because it was in the city centre, lovely friendly staff at check in, checked us in quickly so we could get to the room and dry off from the downpour we got caught in. We were on the first floor, room was nice enough, bed was enormous and very comfy, would have had a great nights sleep if it hadn't been for all the noise coming from outside! Not sure if I'd stay here again.

This is my third stay at this hotel in as many years which says a lot about my opinion of this hotel. It is exceptionally well positioned only a few steps away from the city centre and about 10 minutes away from the station. The rooms are reasonably spacious, clean and well equipped and can be accessed by stairs or lift. You won't find many with a view though. Breakfast is varied and hot meals are cooked fresh rather than self service which always makes them better in my opinion. As indicated by the number of stays I have accumulated, I think this hotel is good value and I would thoroughly recommend it.

I stopped here this week for 2 nights. On arrival I decided to go to the the bar to get an orange and lemonade, but was told there was no orange, I spotted some in the fridge so this was sorted, the barman asked if I wanted ice but then informed me he would need to go upstairs and get some, so I did not bother. A work colleague and myself decided to eat in the hotel, so I ordered sausage and mash, the barman came back a few minutes later and told me there were no sausages, but was given a free plate of chips! I ended up with a lamb curry which was ok, but obviously had been microwaved. My colleague had a lasagna which was hard on the edges and surrounded by half an acre of leaves! I went to to bar to order a draft Becks and was told they didn't actually have any. I went to breakfast and asked for beans on toast, which came out as one slice of toast with around 30 beans on it, more annoyingly the beans were just about cold, so I left that and had no time to complain at the time. On night 2 I went to the bar to again to find there was still no draft lager. My colleague and I decided enough was enough and took our business elsewhere for drinks and food. That evening there was a lot of noise coming from shouting and banging doors, coming from within the hotel, so plenty of lost sleep. On a more positive note, the staff were friendly, car parking tickets for the car park across the road are discounted by the hotel. My room was clean and comfortable. Good central location. In summary, my overall experience was not a good one, for a 2 night stay which cost over £200, I expected a lot more. My colleague had her own poor experience with the hotel as well. Once bitten twise shy, I will not go back and cannot recommend this hotel to any of my colleagues or anyone else for that matter.

Nice place and very convenient - in the city center and not far from the railway station. Nice hot breakfasts. The hotel is quite old with old windows - you can feel the wind with your hand. It was VERY cold in the room - I slept in a warm cardigan. The staff was very nice and offered to switch on the radiator. It didn't help a lot but was very lovely from them. The heater could save the stay but they didn't have any

Stayed in this hotel as I was attending the snooker in the crucible. Hotel was in an excellent location. Hotel is dated but clean and the staff are extremely friendly. Suitable location for a city visit

George Street Sheffield England

Hotel highlights

  • Walking distance to Millennium Gallery and Peace Gardens
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Laundry facilities

Best Western Sheffield City Centre Cutlers Hotel places you within a 10-minute stroll of popular attractions such as Millennium Gallery and Peace Gardens. This 45-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. It's in central Sheffield and also a short walk from Sheffield Town Hall and Ponds Forge International Sports Centre.


Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning off right with English breakfast served for a fee.


The 45 rooms are heated and have an array of amenities, including coffee makers, free local calls, and portable fans. TVs come with digital channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Safes and desks are also standard.

Property features

Renovated in 2014, Best Western Sheffield City Centre Cutlers Hotel offers free WiFi in public areas, a meeting room, and a computer station. Offsite parking is offered for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include express check-in, express check-out, and laundry facilities.

Room options

Standard Room, 1 Single Bed, Non Smoking

Twin 1 | Sleeps 1

Standard Room, 2 Single Beds, Non Smoking

Twin 2 | Sleeps 2

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Executive Room, Multiple Beds, Non Smoking

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

56% of guests recommend this hotel

Total of 160 reviews