Tropical Casa Laguna

3.0 star property

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Photo gallery for Tropical Casa Laguna

Poolside bar
Property grounds
Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board
Standard Double Room, 1 King Bed, Mountain View | Living area | 34-inch flat-screen TV with cable channels
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Calle Principal, Cabarete, Puerto Plata, 57000
  • Place, Cabarete Beach
    ‪3 min walk‬
  • Place, Kite Beach
    ‪7 min drive‬
  • Place, El Choco National Park
    ‪8 min drive‬
  • Airport, Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪43 min drive‬

Room options

Standard Double Room, 1 King Bed, Pool View

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Double Room, 1 King Bed, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Twin Room, 2 Queen Beds, Lagoon View

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Double Room, 1 King Bed, Garden View

7.4 out of 10
Good
(6 reviews)
  • Garden view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Studio, Kitchen, Pool View

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Superior Studio, Kitchen

  • Partial lake view
  • 388 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Cabarete

Tropical Casa Laguna places you next to Cabarete Beach and within a mile (2 km) of El Choco National Park. This 51-room, 3-star hotel welcomes guests with 2 outdoor pools, a bar/lounge, and free in-room WiFi.

What's nearby

  • Cabarete Beach - 3 min walk - 0.2 miles
  • Kite Beach - 7 min drive - 2.3 miles
  • El Choco National Park - 8 min drive - 1.5 miles
  • Encuentro Beach - 16 min drive - 4.4 miles
  • Sosúa Beach - 27 min drive - 10.2 miles

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 31 min drive

Restaurants

  • ‪Serenade Villa Taina - ‬2 min walk
  • ‪Calla Pizza - ‬3 min walk
  • ‪Mojito Bar - ‬3 min walk
  • ‪Viento Cabarete - ‬8 min walk
  • ‪Ultra Infinity Restaurant And Bar - ‬9 min walk

About this property

Tropical Casa Laguna

Guests staying at Tropical Casa Laguna enjoy access to 2 outdoor pools, a children's pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 35 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and access to locker space. Additional amenities include a hot tub, a terrace, and laundry facilities.
34-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Balconies, ceiling fans, and hair dryers are other standard amenities. Housekeeping is available once per stay.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Bicycle storage
  • Children's pool
  • Hot tub

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Outdoors

  • Direct access to the beach
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Tile flooring in room

More

  • 3 buildings
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property enforces quiet hours from 10:00 PM to 8:00 AM

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 35 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: USD 35 (from 2 to 18 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
This property uses some solar energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy.
  • Parties and events (including family gatherings, birthday parties and weddings) are allowed on site.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Tropical Casa Laguna Hotel

Tropical Casa Laguna Cabarete

Tropical Casa Laguna Hotel Cabarete

Frequently asked questions

Is free cancellation available at Tropical Casa Laguna?

Tropical Casa Laguna offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Tropical Casa Laguna?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Tropical Casa Laguna on May 26, 2026 start from $90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Tropical Casa Laguna?

This hotel is located in Sosúa, just steps from Cabarete Beach. You'll also find Kite Beach and Encuentro Beach within a short drive.

Will I be able to park at Tropical Casa Laguna?

Yes, secured self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Is a spa located at Tropical Casa Laguna?

Spa services at the hotel include massages.

Does Tropical Casa Laguna include a casino?

No, Tropical Casa Laguna doesn't have a casino.

Will I find an indoor pool at Tropical Casa Laguna?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub. Guests have pool access between 8:00 AM and 7:00 PM.

Is Tropical Casa Laguna good for couples?

Couples staying at this hotel will appreciate amenities like a swim-up bar plus some guestrooms include a lagoon view and a wet bar.

Are there hot tubs at Tropical Casa Laguna?

No, this hotel doesn't have a spa tub.

Does Tropical Casa Laguna have a restaurant that serves breakfast?

No, Tropical Casa Laguna doesn't have a restaurant that serves breakfast.

Will Tropical Casa Laguna allow pets to stay free of charge?

No, pets aren't allowed at Tropical Casa Laguna.

Are there connecting rooms at Tropical Casa Laguna?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Tropical Casa Laguna?

The closest major airport to Tropical Casa Laguna is Gregorio Luperon Intl. Airport (POP), which is 12.7 mi away (31 minutes by car). Another top airport is Cibao Intl. Airport (STI), which is around 27.1 mi away.

Can I book a room with a balcony at Tropical Casa Laguna?

Yes, every guestroom at Tropical Casa Laguna comes with a balcony and some offer lagoon and mountain views.

Tropical Casa Laguna Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 61 out of 122 reviews
Rating 8 - Good. 31 out of 122 reviews
Rating 6 - Okay. 14 out of 122 reviews
Rating 4 - Poor. 13 out of 122 reviews
Rating 2 - Terrible. 3 out of 122 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Pat

No hot water
Stayed 1 night in Feb 2026

6/10 Okay

David

Disliked: Property conditions & facilities
Room is a bid tired. Property overall is very nice, 2 pools, centrally located although not on the beach. Had 1 hot shower in 3 weeks there as solar hw is not up to the task. Need to remind staff to replace the towels they took for laundering. Staff is very cheerful and helpful.
Stayed 14 nights in Feb 2026

6/10 Okay

Henry

Traveled with partner
All good people all ok 👍 But no hot water! Just cold ?😞
Stayed 7 nights in Feb 2026

8/10 Good

Ross

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The location was fantastic. The complex has everything you need, pool is well maintained.
Stayed 9 nights in Jan 2026

10/10 Excellent

Jeremy

Stayed 4 nights in Feb 2026

2/10 Terrible

Matthew

Liked: Cleanliness
Disliked: Staff & service, amenities
I am an honest man and do not like leaving negative reviews, but felt like everyone should be warned. This is not a three or four star hotel. As soon as we were checking in, we knew we were in trouble. We immediately asked for another room, but were denied. In subsequent in-person, communication and emails they claim that they tried to show us other rooms while present, but that we declined. That is an untruth. Upon arrival, they informed us that there may be no hot water on cloudy days! Further, they informed us upon check-in that the TV only had Netflix and YouTube. Worse, our TV didn’t even work. There were small bedside tables, but no place to lay luggage in the room, no table or desk. Room was was extremely small —and plain. The compound itself is nice enough, nice pool area—but the pictures to promote the resort are framed in such a way as to misrepresent. We tried negotiating with the management on multiple occasions, but they kept saying that we were free to try other rooms, but we had already moved and were in another contract. Claims there is direct beach access, but you do have to cross the road and walk for a bit. Not terrible, but I would not call it direct beach access. claim bilingual staff, which was not the case. We asked for a financial compromise of any sort—denied. We stayed one night (out of the14 reserved) and then left for the Velero Resort, which is just down the road. Very very nice. Highly recommend that resort. Character matters…so buyer beware.
Stayed 14 nights in Jan 2026

4/10 Poor

Mohammad

Liked: Cleanliness
Disliked: Property conditions & facilities
No hot water at all
Stayed 11 nights in Jan 2026

8/10 Good

spiros

Liked: Cleanliness, staff & service, property conditions & facilities
If there was hot water for showers this property would earn another star.
Stayed 7 nights in Jan 2026

10/10 Excellent

Raymond

Stayed 9 nights in Dec 2025

10/10 Excellent

rossell

Liked: Cleanliness
Stayed 2 nights in Dec 2025

4/10 Poor

manuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

4/10 Poor

Marc

Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water, tv not working, very warm , toilet noisy
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2025

8/10 Good

Renee

Liked: Cleanliness, staff & service, amenities
We stayed for its central location. We were blessed by the staff. They were so very kind and helpful. Jose, the bartender, is now a dear friend. We visited for the culture and community…they delivered.
Stayed 8 nights in Dec 2025

2/10 Terrible

Robinson

Stayed 1 night in Dec 2025

10/10 Excellent

Fernando

Stayed 1 night in Dec 2025

10/10 Excellent

duane

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous and willing to help. Currently under upgrade to add condos. This place has so much potential.
Stayed 10 nights in Nov 2025

4/10 Poor

John Joseph

Liked: Cleanliness
Disliked: Staff & service
I was without television for the length of my stay. They told me that it was the provider that had the problem. However, there were other units that had service. I don’t believe I was given accurate information.
Stayed 2 nights in Oct 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful time at this establishment. I have no complaints at all. I plan on vacationing again soon and this will be my first choice.
Stayed 4 nights in Sep 2025

10/10 Excellent

jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

2/10 Terrible

Daliza

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is very outdated and dirty. This Property feels very unsafe compared to other hotels. Just go to lifestyle hotel which is nearby.
Stayed 6 nights in Aug 2025

10/10 Excellent

josh

Stayed 1 night in Jul 2025

8/10 Good

Fanco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Kristin

No shampoo or anything other than a soap and towels. Whole place is pretty but feels run down and door handle is wonky to room. Needs an upgrade. But great location and AC works so that's good!
Stayed 3 nights in Jun 2025

10/10 Excellent

Kathryn

Stayed 4 nights in Jun 2025