Best Western Chesterfield Hotel3.0 out of 5.0
Recent guest reviews
The hotel is located very conveniently, it is in the city centre and there is parking in the nearby, the staff are friendly and nice, helpful, but the rooms are not that great, the single rooms are quite small and with very few space available, but they are clean. Breakfast is a bit poor in choice but not bad.
This hotel is very close to the railway station and most local attractions are within a walking distance. We had a very large three bed family room with comfortable beds. The breakfast buffet was alright but not as rich as one could expect. There is free coffee and tea all hours. The staff was very helping. I can recommend this hotel. It gave us good value for the money.
We had no special expectations before going to the hotel. The exterior was dated but that could be excused. Checking in and opening the room door (located in 1st floor, same as reception) to our big surprise there was a staircase down. Entering the staircase and walking down we were met with bad smell and the air was humid and hot. There was no window that could open below street level and no extra ventilation. We spent a miserable night with sporadic sleep and checked out the next morning and found another hotel 200kr more a night that was bliss compared to this. I can not vouch for any other room but stay away if you need a family room!!! The photo is what met us opening the room door.
On their sign it is written 695 kr a night for single room, but I was told that 795 kr was the cheapest prise for a single room. Besides, they did not have the hygiene accessories (which was written that the guests could get if needed).
We stayed a couple of nights on the 7 th floor. Great view over the rooftops. The room was really hot when we arrived( solar heating!) reception gave us a remote to turn on the air conditioner which we had to return.I was surprised there wasn' t one in the room. Bed was comfortable, bathroom was fine. Convenient location and very close to the station. Good breakfast and the staff worked hard to re-stock items. Terrific cafe across the road -MaFrere- excellent coffee. Free tea and coffee at the hotel but the water was never hot. Would happily return.
The hotel is within 5min walk from station and citycenter so conviniently located. But truth must be told; it desperatly needs an renovation! Everything inside is old and worn especcially the rooms. In the room there is a fridge and and coffee/teakettle. Tv has some english channels but reception of the signal wasn't optimal so the screen was a bit "snowy". Breakfast was ok, will get you started, but has a high "fixit yourself" level. Also the yoghurt was kept out of the cooling which looked a bit odd to me. Free WiFi was good. Free wafflemaking between 18 and 21 certainly is a plus and as BW rewardsmember I thrive to select BW-hotels, but I was a bit dissapointed in this one. Stayed one night on a traintour. But for a next visit I would definatly go somewhere else; the neighbours for example
Closed to the train station, easy to go everywhere. The staffs were nice, we arrived at 7:00 and they let us get into the room. The breakfast was simple but good. I loved smoked salmon!! The room was large but simple, good enough.
Even if situated in the middle of the city center in Trondheim, we had peaceful nights during the week end to a reasonable price. The breakfast was healthy and sufficient and the staff friendly. Except the very nice possibility to prepare our own waffles, this is not a luxury place. We had an excellent view over the harbour, parts of the city and the forest area "Bymarka" from our room. Best value for money in Trondheim?
Overall we were pleased with this hotel. The breakfast wasn't bad, a good selection. You were able to go back throughout the day for hot drinks, tea and coffee but the water was never warm enough in the urn. They had a waffle maker which we were free to use if needed. Our room was OK! It was a bit dark, very cramped. The room opposite was much bigger sigh! The cleaners came in every day but the cleaning left a lot to be desired. Carpets were not hoovered, and the general hotel could have done with a good dust. The staff were lovely though and very helpful!
Stay away from this hotel! We stayed here last Feb 28-Mar 1 2017. We booked a room thru booking.com for a room with 1 double bed and 1 single bed. The lady in the front desk confirmed upon checking in that the room is good for 3. But when we arrived at our room it only has 1 double bed. I tried to call the front desk thru the hotel's telephone but it is not working! The phone has no dial tone!! Need to go down from the 5th floor down to the lobby just to inform them! I talked to the lady in the front desk (which is not that accomodating! And doesn't even greet you!) and she told me that it was booking.com's fault! My god, how can that be? She even confirmed upon checking in that our room is good for 3! She said she will just give us an extra bed for one night and on our second night we can tranfer to another room. But I declined the offer cause we will still be leaving the hotel early the follwing night. And It is already too much work packing again our things and transfer to the different room! Anyway, When we arrived at our room. We saw the extra bed, but no linens on it. The linens are on the table! So that means it is our job to fix the bed and put linens on it????! The room is so small that we can't barely roam around! This is the Worst hotel I have ever stayed!!!
- Walking distance to Stiftsgarden Royal Residence and Museum of Decorative Arts
- Free breakfast
- Free WiFi in rooms and public areas
- Concierge services
Best Western Chesterfield Hotel places you within a 15-minute stroll of popular sights such as Stiftsgarden Royal Residence and Museum of Decorative Arts. The 54 rooms at this 3-star hotel include coffee makers and LCD TVs and guests can enjoy free breakfast. Nidaros Cathedral and Archbishop's Palace are also near this Trondheim hotel.
Free breakfast is included with your stay.
All 54 rooms feature coffee makers. Guests can expect free WiFi and LCD TVs.
Best Western Chesterfield Hotel features free WiFi in public areas, a meeting room, and a computer station. Self parking is available for NOK 230 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables.
Reviews from Trip Advisor
51% of guests recommend this hotelTotal of 208 reviews