The free continental breakfast was great and more like a full breakfast. The staff was very nice and helpful. The facility was safe and comfortable, but a little worn around the edges.
Liked the location. Have stayed here many times over the past several years and mostly had positive experiences. But this time there was an odor of smoke in the second floor hallway and the carpet in our room was stained and in need of a deep cleaning. Overall, the motel is due for refurbishing.
The facility was old and looked run down. The carpets when cleaned still looked dirty. The paint on the bottom of the pool was gone in places revealing the cement bottom (not like the picture in their advertisement.
They didn’t have a room for us. ORBITZ over booked the room. I hope I hope we get refunded!
The staff was more interested in smoking in the front porch where the customers should be relaxing than checking us in. The room marked as a non smoking room was certainly used as a smoking room.
Friendly staff and very helpful. Breakfast good.
I booked 3 rooms for 1 night. One of the rooms just had the carpet cleaned. The room smelled like chemicals. The front desk was very helpful, but they did not have any other non-smoking rooms available. We had to take a stinking smoking room. Just not happy with the experience we had.
I was not expecting a 4 star hotel but I didn't expect to open the door to a room with 80 humidity. Everything was damp from the humidity. We turned the air on hoping it would help. When we returned to the room later that night we noticed mold on the dresser and wall. There were stains on the chair. Our towels were clean and the staff was nice. I will pay a little more and stay somewhere else next year.
Hot tub was tore up was the biggest problem. Breakfast was good!
Room was very clean and nice. All of the staff was happy and helpful. Breakfast was very good and hot. I would stay there again and would highly recommend others to stay there also.
This was a family overnight stay. We enjoyed the pool, a wonderful breakfast and fantastic customer service!
I was in Somerset to attend professional education. Physically and intellectually challenging experience. I wanted no hassles, clean, quiet, and professional work from the inn's staff. That is exactly what I got. And the in-room coffee was good! You know I'll book here when I return to the area.
Very nice, clean rooms. And Very quiet area.
My husband and I were traveling in Ky and we stayed at Country Inn and Suites in Somerset. The room was very comfortable, however the smell of cigarettes continued in the hallway. The grout was coming up in the bathroom and we contacted them and they did a work order on it. We had a non smoking room which was great, but when you opened the door you could smell the cigarette smoke up and down the hallway. This was suppose to be a non smoking hotel. We suspected it was the staff.
We like the hotel alot. The front porch is wonderful Love to rock & swing. Did not like the breakfast, Would rather have the food hot and not frozen to be put in microwave.
staff was friendly and curteous. room was clean and comfortable.
Located within a mile (2 km) of SomerSplash, Country Inn & Suites by Radisson, Somerset, KY is within 3 miles (5 km) of Somerset Community College. This hotel has 52 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free continental breakfast.
Guests can expect to find free WiFi and flat-screen TVs. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Country Inn & Suites by Radisson, Somerset, KY features a gym, free WiFi in public areas, and a 24-hour business center. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a library, express check-out, and free newspapers.
The free continental breakfast was great and more like a full breakfast. The staff was very nice and helpful. The facility was safe and comfortable, but a little worn around the edges.
Liked the location. Have stayed here many times over the past several years and mostly had positive experiences. But this time there was an odor of smoke in the second floor hallway and the carpet in our room was stained and in need of a deep cleaning. Overall, the motel is due for refurbishing.
The facility was old and looked run down. The carpets when cleaned still looked dirty. The paint on the bottom of the pool was gone in places revealing the cement bottom (not like the picture in their advertisement.
Thank you for taking the time to share your feedback. It saddens us to know that your stay was less than pleasing due to the cleanliness and condition of the facility at that time. Providing our guest with a comfortable and relaxing accommodation is of extreme important to us and we are sorry if we may have missed the mark. Know that your voice has been heard and this will be forwarded to the hotel management for further improvements. We hope that you will reconsider and give us another chance to provide you an experience that is truly excellent in all aspects.
They didn’t have a room for us. ORBITZ over booked the room. I hope I hope we get refunded!
Dear Anonymous, We are very sorry for the inconvenience of being over booked and not having your room. We do apologize and we will look into making sure you're refunded properly for your troubles. thank you very much for taking the time to leave your concerns.
The staff was more interested in smoking in the front porch where the customers should be relaxing than checking us in. The room marked as a non smoking room was certainly used as a smoking room.
Mike, I am truly sorry that you experienced this situation while staying at our hotel. I assure you that the staff has a designated smoking area and I will personally speak to them to ensure that this does not happen again. Unfortunately, the hotel was recently switched over to a non-smoking facility and we are still in the process of eliminating the odor. We will be upgrading the hotel over the next couple of years which will also help eliminate the odor. The hotel is just in the beginning stages of the upgrade so many plans will be made to improve the property and we hope that you will come back and see those changes! Thank you for taking the time to bring this to our attention and hope that we will see you again soon! CIS Somerset, KY
Friendly staff and very helpful. Breakfast good.
Thank you for your review and business! We hope to see you again in the future and hope we can improve your stay the next time. Sincerely, Country Inn & Suites Staff
I booked 3 rooms for 1 night. One of the rooms just had the carpet cleaned. The room smelled like chemicals. The front desk was very helpful, but they did not have any other non-smoking rooms available. We had to take a stinking smoking room. Just not happy with the experience we had.
I was not expecting a 4 star hotel but I didn't expect to open the door to a room with 80 humidity. Everything was damp from the humidity. We turned the air on hoping it would help. When we returned to the room later that night we noticed mold on the dresser and wall. There were stains on the chair. Our towels were clean and the staff was nice. I will pay a little more and stay somewhere else next year.
Hot tub was tore up was the biggest problem. Breakfast was good!
Room was very clean and nice. All of the staff was happy and helpful. Breakfast was very good and hot. I would stay there again and would highly recommend others to stay there also.
We are so sorry for the issues that you encountered. We had just installed the carpet before the pandemic and hope that we can begin work again on the renovations soon. We hope that you will come back and stay with us in the future.