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Hotel El Portal Sololateco

2.5 star property

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Interior
Classic Triple Room, Multiple Beds, Non Smoking | Free WiFi, bed sheets
Lobby sitting area
Hallway
Breakfast, lunch, dinner served; local cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Room service

Explore the area

View in a map
8a Calle, 5-42, Zone 1, Sololá, Solola, 502
  • Place, San Jorge Lookout
    ‪8 min drive‬
  • Place, Lake Atitlán
    ‪13 min drive‬
  • Place, Panajachel Municipal Market
    ‪16 min drive‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪91 min drive‬

Room options

View all photos for Classic Single Room, 1 Double Bed, Non Smoking

Classic Single Room, 1 Double Bed, Non Smoking | Free WiFi, bed sheets

Classic Single Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 113 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Multiple Beds, Non Smoking

Comfort Double Room, Multiple Beds, Non Smoking | Free WiFi, bed sheets

Comfort Double Room, Multiple Beds, Non Smoking

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Triple Room, Multiple Beds, Non Smoking

Classic Triple Room, Multiple Beds, Non Smoking | Free WiFi, bed sheets

Classic Triple Room, Multiple Beds, Non Smoking

  • 194 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Classic Quadruple Room, Multiple Beds, Non Smoking

Classic Quadruple Room, Multiple Beds, Non Smoking | Free WiFi, bed sheets

Classic Quadruple Room, Multiple Beds, Non Smoking

  • 205 sq ft
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

About the neighborhood

Sololá

Located 2.4 mi (3.9 km) from San Jorge Lookout, Hotel El Portal Sololateco is within a 10-minute drive of Lake Atitlán. This 15-room hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • San Jorge Lookout - 8 min drive - 2.9 miles
  • Lake Atitlán - 13 min drive - 5.3 miles
  • Casa Cakchiquel Arts Center - 16 min drive - 5.9 miles
  • Panajachel Municipal Market - 16 min drive - 6.2 miles
  • Church of Saint Francis - 16 min drive - 6.2 miles

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 91 min drive

Restaurants

  • ‪El Roof - ‬8 min drive
  • ‪Cafe Sabor Cruceño - ‬22 min drive
  • ‪7 Caldos - ‬8 min drive
  • ‪Holy Tortillas - ‬24 min drive
  • ‪Parrillada Santander - ‬8 min drive

About this property

Hotel El Portal Sololateco

Guests of Hotel El Portal Sololateco enjoy free WiFi in public areas, meeting rooms, and a porter/bellhop. Free parking is available if you drive. The front desk is staffed 24 hours a day to help with tours/tickets and luggage storage.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer rainfall showers and free toiletries.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited onsite self parking (max 3 spaces per unit)
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 4 for adults and USD 4 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 4 for adults and USD 4 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 1:00 PM
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

El Portal Sololateco
El Portal Sololateco Solola
Hotel El Portal Sololateco Hotel
Hotel El Portal Sololateco Sololá
Hotel El Portal Sololateco Hotel Sololá

Frequently asked questions

Are free cancellation options available at Hotel El Portal Sololateco?

Hotel El Portal Sololateco offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

What can I see close to Hotel El Portal Sololateco?

This hotel is located in Sololá, close to Lake Atitlán, Los Elementos Day Spa, and Panajachel Municipal Market. You'll also find San Jorge Lookout and Azul Maya Archaeological Museum within a short drive.

Will I be able to park at Hotel El Portal Sololateco?

Yes, secured self parking is offered for free at the hotel. You'll find a garage and max 3 spaces per unit.

Does Hotel El Portal Sololateco feature a casino?

No, Hotel El Portal Sololateco doesn't have a casino.

Is there an indoor pool at Hotel El Portal Sololateco?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel El Portal Sololateco?

Couples staying at this hotel will appreciate amenities like 24-hour room service and a rainfall showerhead as well as a restaurant.

Does Hotel El Portal Sololateco have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel El Portal Sololateco have a restaurant that serves breakfast?

Yes, Hotel El Portal Sololateco serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Hotel El Portal Sololateco allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel El Portal Sololateco.

Does Hotel El Portal Sololateco have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel El Portal Sololateco?

The closest major airport to Hotel El Portal Sololateco is Quetzaltenango (AAZ-Los Altos), which is about 22.4 mi away.

Can I book a room with a balcony at Hotel El Portal Sololateco?

No, there aren't any guestrooms at Hotel El Portal Sololateco that offer a balcony.

Hotel El Portal Sololateco Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 6 out of 9 reviews
Rating 8 - Good. 0 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 2 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

5.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Fatima

Stayed 1 night in Jan 2026

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a modest hotel in the historic center of Solola. Only two parking spaces on premises, more adjacent. Reception/manager Josue is a wealth of info on the area, very friendly and obliging. Most rooms on upper floors, no elevator. Small common area with hot/cold water, tea and coffee. Coffee shop next door. Excellent cakes 1/2 block to the right on main avenue.
Stayed 1 night in Dec 2024

4/10 Poor

Edwin E

Disliked: Cleanliness, staff & service, amenities
Notice mildew on bathroom walls ceiling shower curtain.
Stayed 1 night in Feb 2024

10/10 Excellent

Mynor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice And Clean Place To Stay
Stayed 1 night in Dec 2023

6/10 Okay

Judith

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Basic simple clean room. Only one towel for two people. Parking was inconvenient - in a line of three, so that the cars at the front had to move for the ones at the back. Wifi was good.
Stayed 1 night in Jun 2022

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two thumbs up

Beautiful hotel with the best view in town (from the roof) steeps away from Centro. Speedy check in considering I booked this room less than an hour before arriving. Complimentary coffee/water Adorable , friendly, beyond helpful staff for non or poorly speaking Spanish guests
Stayed 1 night in Apr 2022

10/10 Excellent

Travis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recommend

Small hotel, very friendly. Photos are accurate. Clean, small, basic rooms.
Stayed 1 night in Mar 2022

4/10 Poor

D., Atlanta, GA

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Directions on website and GPS take you to the wrong address. We had to call for directions. Check-in and check-out was fairly smooth and the hotel was mostly clean. The hostess had only prepared one room for our party of 8 instead of the two I had reserved. She quickly set us up in 2 rooms, one with 4 beds and one with 5. The room with 5 was not originally reserved and that is where my family stayed. I could tell that the bedsheets were not changed after the previous visitors.My daughter found American coins in her sheets and I found a bobby pin in mine. My daughter also had blood stains on her bed. There was no towels, no soap and no toilet paper in the room when we arrived. When I asked, she only gave us 4 towels for the 5 of us and a roll of paper. No soap. Beds were comfortable the water was hot and the hostess was nice but it was way overpriced for what you get.
Stayed 1 night in Dec 2018

10/10 Excellent

Jhank

Stayed 3 nights in Apr 2024