Fairmont Mayakoba

Luxury hotel on the beach, with 5 outdoor pools

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

5 outdoor pools, pool umbrellas, sun loungers

Couples treatment rooms, sauna, steam room, body treatments

8 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

All inclusive
Pet friendly
Bar

Explore the area

Ctra Federal Cancun - Playa Del Carmen, K, Playa del Carmen, QROO, 77710

El Camaleón Mayakoba Golf Course
‪5 min walk‬
Playa Xcalacoco
‪7 min drive‬
Tres Rios Ecopark
‪9 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪53 min drive‬

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Room options

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Beach Area Casita Suite, 1 King Bed, Private Pool, Canal View

1108 sq ft
Canal view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Casita, Room, 2 Queen Beds, Canal View, Beachside

506 sq ft
Canal view
Sleeps 4
2 Queen Beds

Family Room, Connecting Rooms (Lagoon)

Sleeps 6
1 King Bed and 2 Queen Beds

65-inch LED TV with satellite channels, TV, toys

Fairmont, Room, 1 King Bed, Non Smoking

Exceptional

441 sq ft
Sleeps 2
1 King Bed

Fairmont, Room, 2 Queen Beds, Non Smoking

Exceptional

441 sq ft
Sleeps 4
2 Queen Beds

Casita, Deluxe Room, 1 King Bed, Non Smoking

Wonderful

463 sq ft
Sleeps 2
1 King Bed

Casita, Deluxe Room, 2 Queen Beds, Non Smoking

Very good

484 sq ft
Sleeps 4
2 Queen Beds

Casita, Signature Room, 1 King Bed, Non Smoking

Wonderful

484 sq ft
Canal view
Sleeps 2
1 King Bed

Casita, Signature Room, 2 Queen Beds, Non Smoking

Good

506 sq ft
Canal view
Sleeps 4
2 Queen Beds

Family Room, Connecting Rooms (Garden)

Sleeps 7
1 King Bed and 2 Queen Beds

Premium Suite, 1 King Bed, Non Smoking, Beachfront

1075 sq ft
Ocean view
Sleeps 3
1 King Bed

Casita, Suite, 1 King Bed, Non Smoking, Beachfront

957 sq ft
Ocean view
Sleeps 4
1 King Bed

Casita Signature, Suite, 2 Queen Beds

Exceptional

504 sq ft
Canal view
Sleeps 5
2 Queen Beds and 1 Double Sofa Bed

Casita Signature, Suite, 1 King Bed with Sofa bed, Non Smoking, Canal View

Exceptional

914 sq ft
Canal view
Sleeps 4
1 King Bed

Fairmont, Room, 2 Queen Beds, Non Smoking, Resort View

Wonderful

480 sq ft
Resort view
Sleeps 4
2 Queen Beds

Fairmont, Room, 1 King Bed, Non Smoking, Resort View

Exceptional

436 sq ft
Resort view
Sleeps 2
1 King Bed

Bambu Suite, 1 King Bed, Private Pool, Resort View

1851 sq ft
Canal view
Sleeps 3
1 King Bed

Casita, Room, 1 King Bed, Canal View, Beachside

462 sq ft
Canal view
Sleeps 2
1 King Bed

Presidential Suite, 1 King Bed (Camaleon)

2206 sq ft
Ocean view
Sleeps 7
1 King Bed

Presidential Suite, 1 King Bed (Tortuga)

2131 sq ft
Canal view
Sleeps 3
1 King Bed

Suite, 1 King Bed, Non Smoking (Coral)

1496 sq ft
Canal view
Sleeps 3
1 King Bed

About the neighborhood

Playa del Carmen

Fairmont Mayakoba places you next to El Camaleón Mayakoba Golf Course and within a 3 miles (5 km) of Gran Coyote Golf. This 401-room, 5-star hotel welcomes business and leisure travelers with 5 outdoor pools, a golf course, and a full-service spa.

What's nearby

El Camaleón Mayakoba Golf Course - 5 min walk - 0.3 miles
Gran Coyote Golf - 5 min drive - 2.5 miles
Playa Xcalacoco - 7 min drive - 3.3 miles
Tres Rios Ecopark - 9 min drive - 3.5 miles
Playa del Carmen Main Beach - 11 min drive - 6.2 miles

Getting around

Cancun Intl. Airport (CUN) - 35 min drive

Restaurants

‪Restaurante Hacienda - ‬9 min drive
‪Cafe Antoinette - ‬5 min walk
‪Buffet Riviera - ‬9 min drive
‪La Copa - ‬8 min drive
‪Coco Café - ‬8 min drive

About this property

Fairmont Mayakoba

Luxury hotel on the beach, with 5 outdoor pools

Fairmont Mayakoba features a golf course, a full-service spa, and 5 outdoor pools. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 256 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a children's pool, a 24-hour gym, and a sauna.

Guests can expect to find free WiFi and 65-inch LED TVs with satellite channels and pay movies. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Furnished balconies or patios, coffee makers, and free newspapers are other standard amenities. Housekeeping is available on request.

A golf course, an outdoor tennis court, and complimentary bicycles are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 20 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Portuguese, Spanish

Similar properties

On the beach, white sand, sun loungers, beach umbrellas

Pool
All inclusive
Spa
Pet friendly

$613 nightly

Jul 14 - Jul 15

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
24-hour roundtrip airport shuttle on request for a surcharge
Area shuttle (surcharge)
Free beach shuttle
Limo/town car service
Free self parking on site
Free valet parking on site

Food and drink

Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 25 to 32 per person
3 bars/lounges
8 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Hix Bar & Lobby Lounge
Ki Beach Bar & Korean BBQ
La Cantina
La Laguna
Tauro Steakhouse

Things to do

24-hour gym
5 outdoor pools
Archery
Beach volleyball
Beach yoga
Children's pool
Ecotours
Fitness classes
Free bicycle rentals
Free children's club
Full-service spa
Golf course
Golf driving range
Golf lessons
Hiking/biking trails
Kayaking
Library
Outdoor tennis court
Piano
Pilates classes
Playground
Racquetball/squash
Sailing
Sauna
Snorkeling
Steam room
Surfing/bodyboarding
Tennis lessons
Waterslide
Windsurfing

Family friendly

5 outdoor pools
Art supplies
Baby toys
Beach toys
Changing table
Children's books
Children's games
Children's pool
Children's toys
Free children's club
Grocery/convenience store
In-room babysitting (surcharge)
In-room crib
Laundry facilities
Playground
Pool toys
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Computer station
Conference center (40,000 square feet of space)
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
Garden
On the beach
Picnic area
Pool loungers
Pool umbrellas
Terrace
Vegetable garden

Full-service spa

20 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

3 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reception hall
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Down comforter
Egyptian cotton sheets
Free crib
Hypo-allergenic bedding
Pillowtop mattress

Bathroom

Bathrobes
Deep soaking bathtub
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided

Entertainment

65-inch LED TV with premium satellite channels
Pay movies
Streaming services

Food and drink

Coffee/tea maker
Free bottled water
Limited room service

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon

Early check-in subject to availability

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 25 per pet, per night
Dogs only
Pet weight must not exceed 25 lbs per pet
Food and water bowls are available
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Rollaway/extra beds are available for USD 55.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Resort fee: USD 35.00 per person, per night

The resort fee includes:

Additional inclusions
Beach access
Beach loungers
Beach towels
Concierge service
Fitness/yoga classes
Housekeeping
In-room bottled water
In-room coffee
In-room safe
Pool access
Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for full breakfast: approximately USD 25 to 32 per person
Airport shuttle fee: USD 256 per vehicle (roundtrip)
Pet fee: USD 25 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: USD 55.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Cashless transactions are available

This property uses a grey water recycling system

Safety features at this property include a smoke detector, a security system, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-noon
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property uses a grey water recycling system.
Onsite safety features include a smoke detector, a security system, and window guards.
Cashless payment methods are available for all transactions.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Mayakoba

Fairmont Mayakoba Hotel

Fairmont Mayakoba Hotel Playa del Carmen

Fairmont Mayakoba Playa del Carmen

Mayakoba Fairmont

Fairmont Hotel Playa Del Carmen

Fairmont Mayakoba Riviera Maya/Playa Del Carmen, Mexico

Fairmont Playa Del Carmen

Playa Del Carmen Fairmont

Fairmont Mayakoba Resort Playa del Carmen

Fairmont Mayakoba l Carmen

Frequently asked questions

Is a free cancellation option available at Fairmont Mayakoba ?

Fairmont Mayakoba offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Fairmont Mayakoba ?

As of Jul 13, 2025, prices found for a 1-night stay for 2 adults at Fairmont Mayakoba on Aug 9, 2025 start from $270.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Fairmont Mayakoba ?

This hotel is located in Playa del Carmen, just steps from El Camaleón Mayakoba Golf Course. You'll also find Tres Rios Ecopark and Gran Coyote Golf within a short drive.

Is parking available on site at Fairmont Mayakoba ?

Yes, valet parking and self parking are offered for free at the hotel. Electric car charging is also available for guests.

Is a spa located at Fairmont Mayakoba ?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, body wraps, and aromatherapy.

Does Fairmont Mayakoba feature a casino on the premises?

No, Fairmont Mayakoba doesn't have a casino.

Is there an indoor pool at Fairmont Mayakoba ?

No, this hotel doesn't have an indoor pool; however, there are 5 outdoor pools.

What amenities will couples enjoy at Fairmont Mayakoba ?

This beachfront hotel offers many amenities for couples such as 5 outdoor pools and some guestrooms include private pools and in-room massages.

Are there hot tubs at Fairmont Mayakoba ?

No, but this hotel does have a steam room.

Does Fairmont Mayakoba have a restaurant with a breakfast menu?

Yes, Fairmont Mayakoba has 8 restaurants, and serves a full breakfast each morning for a surcharge.

Does Fairmont Mayakoba allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Fairmont Mayakoba for a fee of USD 25 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Fairmont Mayakoba ?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Fairmont Mayakoba ?

The closest major airport to Fairmont Mayakoba is Cozumel Intl. Airport (CZM), which is 26.1 mi away (262 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is located 29.4 mi away (35-minute drive).

Are there rooms with balconies that I can book at Fairmont Mayakoba ?

Yes, every guestroom at Fairmont Mayakoba comes with a furnished balcony with some featuring ocean or garden views.

Does Fairmont Mayakoba host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Fairmont Mayakoba .

Fairmont Mayakoba Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

10/10 Excellent

Erin

Traveled with partner

Jul 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful property and excellent service.

Stayed 3 nights in Jul 2025

10/10 Excellent

Rodrigo

Traveled with partner

Jul 7, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great golf course, hotel next to the beach, friendly staff. June and July are sargassum season so prices were better. Great hotel overall.

Stayed 4 nights in Jun 2025

10/10 Excellent

Denise

Traveled with family

Apr 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We really enjoyed our stay. The property has been completely remodeled, rooms are spacious with nice amenities. We enjoyed the pool area and the beach club. There was always an open chair/umbrella. Restaurants are varied and delicious. We would have liked one more casual option for lunch maybe. The Fairmont and it’s beach area are much nicer than neighboring resorts within Mayakoba.

Stayed 5 nights in Apr 2025

10/10 Excellent

Marian Gabriela, Palmetto Bay

Apr 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Wonderfull

Stayed 2 nights in Dec 2024

10/10 Excellent

Rebecca

Apr 9, 2025

Stayed 5 nights in Mar 2025

10/10 Excellent

Carolina

Traveled with group

Apr 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We absolutely loved our stay at the Fairmont Mayakoba. The only thing we noticed is that the cocktails are a bit watered down. Otherwise, we loved our weekend and would definitely return! Gracias Fairmont Mayakoba por un fin de semana incredible!

Stayed 3 nights in Apr 2025

10/10 Excellent

John David

Traveled with family

Apr 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely stunning property! Service is some of the best I've ever had! We will definitely go back.

Stayed 5 nights in Mar 2025

10/10 Excellent

Lilly

Traveled with family

Mar 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

In my and my teenage daughter’s opinion, fairmont is the best in all of mayakoba. Tauro and dinner at la laguna was a highlight. The Concierge do such a great job to make sure you can get into the restaurants. Needing reservations is definitely a must. We highly recommend taking one of their boat rides to get the lay of the land. All the water sports people were so much fun and helpful. Housekeeping was super sweet and did a great job considering all the towels we used. Word of warning. DO NOT take the taxis from the airport. Allow the hotel to manage your transportation to and from the airport or take your chances. Im in the midst of counseling my credit cards right now. But don’t let this scare you from going to this beautiful country with beautiful people and beautiful weather. Noe at concierge and many of the staff are the happiness directors and will do everything to make sure you have a great time even if you have a grouchy, entitled teenager with you. The honor system with the bikes is so much fun and be sure to ride into the Pueblito. Rosewood and Fairmont to a great job making it fun, safe and delicious. We saw some baby crocodiles and lots of cool animals. We can’t wait to go back.

Stayed 5 nights in Mar 2025

6/10 Okay

Fujia

Traveled with family and small children, Traveled with family

Mar 27, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Room service was very slow.

Stayed 2 nights in Mar 2025

8/10 Good

Darren

Traveled with family and small children

Mar 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Mar 2025

10/10 Excellent

Soham

Mar 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Mar 2025

10/10 Excellent

aileen

Traveled with family

Mar 23, 2025

Liked: Amenities

Property and service were fantastic. Antonio at the beach was amazing. Food could be improved all around.

Stayed 5 nights in Mar 2025

10/10 Excellent

James

Mar 23, 2025

Stayed 1 night in Mar 2025

8/10 Good

Shirley

Traveled with family

Mar 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Mar 2025

10/10 Excellent

JULIA

Traveled with family

Mar 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Gorgeous property, wonderful beach area, beautiful views, amazing pools and restaurants. We had the best time and our 12 yrs old son did not want to leave! Neither did my husband and I. Highly recommend and will plan to be back.

Stayed 4 nights in Mar 2025

10/10 Excellent

Gina

Mar 20, 2025

Stayed 4 nights in Mar 2025

10/10 Excellent

Erin

Mar 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful! Amazing stay -food, property, and service!

Stayed 5 nights in Mar 2025

10/10 Excellent

Maria

Mar 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful property and staff was so kind. Spa was incredible

Stayed 3 nights in Mar 2025

10/10 Excellent

Brad

Mar 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2025

6/10 Okay

Aaron

Traveled with family

Mar 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had the Signature Casita King Suite which was perfect for what we needed, but when checking in our room wasn't ready. They told us it would only be 30 minutes, but it took well over 3 hours. We were traveling with a 6 year old and a 4 year old so of course all they wanted to do was go to the beach or pools. We were told we can use the lobby bathrooms to unpack all of our bags and change which of course was not ideal. They said for the delay they would not charge us for any of our meals or drinks that day (we did not do the all inclusive package). They promised it would already be taken off the bill. Of course, during check out there was not a note about this in our file so they tried to charge us for our lunch and dinner. They finally took care of it. Talking about the food now - it was all mediocre at best. Everyone we talked to at the pool or beach was complaining about the food. I think when there's a "5 Star" resort you're just expecting more elevated dishes. The poolside menus were very generic and tasted like cruise ship food (which I've never been on a cruise before but it's what I would imagine cruise food would be like). The grounds are beautiful and everyone is so nice though! I think they really just need to work on their food.

Stayed 4 nights in Mar 2025

4/10 Poor

Tiffany

Mar 14, 2025

Stayed 3 nights in Mar 2025

10/10 Excellent

Emmanuel

Traveled with family and small children, Traveled with family

Mar 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A wonderful family friendly resort with the 5 star atmosphere!

Stayed 4 nights in Mar 2025

10/10 Excellent

Davis

Traveled with partner

Mar 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a phenomenal experience at Fairmont Mayakoba. We enjoyed everything about the stay including the golf, spa, pool/beach relaxation, variety of dinner options amongst the Fairmont, Banyon Tree and Rosewood, plus the Mayakoba Experiences that allowed us to take a top-notch private tour to Chichen Itza and a cenote. The facilities and service were among some of the best experiences that we have ever had. I would highly recommend this vacation and stay to anyone.

Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Mar 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Mar 2025

8/10 Good

Marilyn

Traveled with partner

Mar 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We greatly enjoy the Fairmont Mayakoba and have been going for many years. Having said that, there is room for improvement: - the bicycles are fewer than in previous years and in very poor condition. They require on-going maintenance or overall replacement. - a la carte prices are very expensive and boring on silly now. 660 pesos for a Latina burger is way overpriced - all inclusive buffet is not available at la Brisas. This is limiting and I would reconsider this as an option as there is no flexibility on location. Otherwise great resort and we will be back.

Stayed 4 nights in Mar 2025