Was not even allowed to checkin and treated very badly by 2 ladies at front desk. Requesting refund
Hotel was fine, however I got two small beds instead of the one I requested. Hotel staff needed more English language skills at least to explain me the check in process. Service was fine. The best thing the hotel has is the breakfast options.
Located in Sochi City Centre, Sea Galaxy Hotel Congress & Spa is next to V.V. Barsova Dacha Museum and Summer Theater. This 350-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 8:00 AM to 10:00 AM.
Sea Galaxy Hotel Congress & Spa's 350 soundproofed rooms provide balconies, minibars, and safes. Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Phones and desks are also standard.
At Sea Galaxy Hotel Congress & Spa, guests have access to a fitness center, free WiFi in public areas, and conference space. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for RUB 1300 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this ski hotel include a 24-hour business center, coffee/tea in a common area, and a terrace.
Was not even allowed to checkin and treated very badly by 2 ladies at front desk. Requesting refund
Hotel was fine, however I got two small beds instead of the one I requested. Hotel staff needed more English language skills at least to explain me the check in process. Service was fine. The best thing the hotel has is the breakfast options.
Dear Guest, thank you for the review! We appreciate your comments - it help us to improve the hotel service. As for the English our staff is constantly training and developing for you. Hope to see you again soon! Best Regards!
Please, specify you name, room number and date of your check in/ check out. We will check an information of charging money from your card.