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Mercure Rosa Khutor Hotel

4.0 out of 5.0

Recent guest reviews

We liked our three nights stay in this hotel. The service was good, the facilities next to excellent. Our room was a bit snall for junior sweet standard. And we did not like a glass door between the room and bathroom/toilet. Breakfast was quite good.

Me and my wife stayed for 9 nights in this hotel during a ski vacation. General impression of the Hotel is very good, but it has some flaws. My Average score to this hotel is: 9 points The staff very generous and nice - 10 points Location & views - 10 points Food quality and a variety of choice - 9 points Hotel & Room amenities - 7 points ***Why I gave 7 for amenities*** 1) When taking a shower - the water temperature isn't stable - which is really annoying. It can jump from very hot to a little cold - while you are taking a shower. 2) There is only a shower - no bathtub. 3) The most important flaw in amenities - is the GYM, which is one of the most important for me. First of all - the free weights are up to 10kg, which is really low. Second - the variety of the equipment is insufficient. Third - the equipment it's self isn't maintained properly. Nevertheless - the staff are very nice and they really tried to make our stay as comfort as possible. So - would I return to this hotel - yes. But if they would fix the flaws I've mentioned above - this hotel would become one of my favorites ;-)

Very convenient hotel, well maintained in Rosa Khutor. Only meters away from the ski lift, this is an ideal choice for ski lovers. The room (suite) we had was nice, big enough, and clean. Bathroom was perfect. Nothing more needed. The hotel has an indoor pool which is awesome to relax after a long day in the mountains. There is also a hammam and a gym. There is a ski room. Breakfast was great, and sufficient. In the evening there is a buffet, which is convenient for families not wanting to run outside. Overall a great hotel, with an exellent location and staff. However the room cleaning can occur a bit late.

Excellent hotel. Fully met our expectations. Everything is provided for guests.Early booking saved enough money. It is worth noting a good kitchen. But if You're a foodie, then do not worry, next to be the RED FOX.

First stay in Mercure Rosa Khutor and in Sochi. Location of the Hotel is excellent, nice breakfast, food is very good and staff kind and professional. We really enjoy the swimming pool with my kids and the turkish bath. Will come back for sure…

Back to Rosa Khutor to enjoy a long week-end. Nice staff, cosy rooms and very good breakfast. Very good food in the restaurant and very good service. Well done. No doubt the best option in Rosa. Cannot wait to come back in winter to enjoy the ski area.

All our familly enjoy our stay in the Rosa Khutor Mercure, spacious, comfortable and clean rooms, nice and very helpfull staff. After a day out hiking, we really enjoy the indoor swimming pool and the fitness facilities.

I really think that it is the best hotel in Rosa Khutor. The location is just perfect, the staff very friendly and the rooms very spacious. The breakfast and the restaurant are really good with a nice choice. I higlhly recommend this hotel.

I had a privilege room on the 5th floor which was facing the river which I really enjoy the noise of especially at night. There is an indoor pool with a nice fitness room and spa. Half board option that we chose was a great deal which included dinner and breakfast. Both breakfast and dinner were very good such as taste, presentation and service. Room is very clean and the bed was comfortable. Kid's club was great!

Rosa Khutor is a nice place to spend couple of days when a skiing season is over - I could recommend the place As for the hotel, I did not get why it's a number one - it's OK-ish but not an outstanding one Reception and service - up to mercure standards Rooms - quite basic and modern. But I hated the bathroom as a plastic curtain did not help to protect the water to spill over the floor Amenities - a full set was provided by request and it was up to 5* standards Breakfast - comparing to a typical Mercure's breakfast, it was not impressive (and I did not get the idea of having a lot of items more suitable for a lunch or a dinner)

4, Lavadna Embarkment Krasnaya Polyana Krasnodar Krai

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool
  • Fitness center

Located in Estosadok, Mercure Rosa Khutor Hotel is within a 10-minute stroll of sights such as Rosa Khutor Ski Resort and Ski Complex Rosa Khutor. This 153-room, 4-star hotel has a restaurant, an indoor pool, and free in-room WiFi. It's in the mountains and also a short walk from Rosa Khutor Alpine Center and Rosa Khutor Extreme Park.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room.


Rooms

All 153 air-conditioned rooms feature free bottled water, laptop-compatible safes, and phones. LCD TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

At Mercure Rosa Khutor Hotel, guests enjoy features like an indoor pool, a fitness center, and a sauna. Transportation is made easy with a free area shuttle. A multilingual staff is on hand to assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this ski hotel include free WiFi in public areas, 5 meeting rooms, and a conference center.

Room options

Standard Room, 2 Twin Beds

Twin 2 | Sleeps 2

Standard Room, 1 Double Bed

Full 1 | Sleeps 4

Standard Suite, 1 Double Bed

Full 1 | Sleeps 4

Superior Room, 1 Double Bed

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

88% of guests recommend this hotel

Total of 665 reviews