Aparthotel

Pan Pacific Serviced Suites Orchard, Singapore

5.0 star property

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Photo gallery for Pan Pacific Serviced Suites Orchard, Singapore

Exterior
Bar (on property)
Outdoor pool, sun loungers
Lounge
Sundeck

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Washer
  • Dryer
  • Parking included

Explore the area

View in a map
96 Somerset Road, Singapore, 238163
  • Place, 313@Somerset
    ‪1 min walk‬
  • Place, Orchard Road
    ‪2 min walk‬
  • Place, ION Orchard
    ‪8 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪27 min drive‬

Room options

Deluxe Suite, 1 Bedroom

  • City view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Executive Suite, 1 Bedroom

  • City view
  • 688 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Premium Suite, 1 Bedroom

  • City view
  • 688 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Executive Suite, 2 Bedrooms

  • City view
  • 883 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

Penthouse, 1 Bedroom

  • City view
  • 1302 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Penthouse, 2 Bedrooms

  • City view
  • 1689 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

About the neighborhood

Singapore

Located in Orchard, Pan Pacific Serviced Suites Orchard, Singapore is adjacent to Orchard Road and within a 10-minute walk of other popular attractions like ION Orchard. This 5-star aparthotel has 126 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • 313@Somerset - 1 min walk - 0.1 miles
  • Orchard Central - 2 min walk - 0.1 miles
  • Orchard Road - 2 min walk - 0.1 miles
  • Takashimaya Shopping Centre - 3 min walk - 0.2 miles
  • ION Orchard - 8 min walk - 0.5 miles

Getting around

  • Somerset Station - 1 min walk
  • Kempas Baru Station - 33 min drive
  • Singapore Changi Airport (SIN) - 29 min drive

Restaurants

  • ‪Ya Kun Kaya Toast 亞坤 - ‬2 min walk
  • ‪Old Tea Hut - ‬4 min walk
  • ‪Marché - ‬2 min walk
  • ‪Jibiru Craft Beer Bar - ‬1 min walk
  • ‪Fun Toast - ‬4 min walk

About this property

Pan Pacific Serviced Suites Orchard, Singapore

Pan Pacific Serviced Suites Orchard, Singapore features an outdoor pool, a children's pool, and a 24-hour gym. There's free parking, and an airport shuttle (available 24 hours) for SGD 98.10 per vehicle one-way. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury aparthotel include a steam room, free WiFi in public areas, and a hot tub.
Each apartment is air-conditioned and features a kitchenette and space to spread out with a separate bedroom and a dining area. Guests can expect to find 40-inch LCD TV with cable channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and pillow menus, and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a washer/dryer, a coffee maker, and free newspapers. Limited housekeeping is available.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a steam room and a 24-hour fitness center.

Similar properties

Property amenities

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool loungers
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Children's pool
  • Free crib

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Ice maker
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Weekday buffet breakfast available 6:00 AM to 10:30 AM for a fee: SGD 25 per person
  • A coffee shop/cafe
  • A restaurant

Bedrooms

  • Bedroom
  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed: SGD 80 per night

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 40-inch LCD TV with cable channels
  • Library
  • Pay movies

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free daily newspapers
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Laptop-compatible safe
  • Local maps
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city center
  • Near a metro station

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 126 units
  • 16 floors
  • Access via exterior corridors
  • Built in 2008
  • Garden
  • No plastic coffee stirrers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for SGD 80 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: SGD 1000.00 per stay
  • The tax amount which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SGD 25 per person
  • Airport shuttle fee: SGD 98.10 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 80 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Pan Pacific Serviced
Pan Pacific Serviced Suites Hotel
Pan Pacific Serviced Suites Hotel Singapore
Pan Pacific Serviced Suites Singapore
Pan Pacific Suites
Pan Pacific Serviced Suites Beach Road, Singapore
Pan Pacific Serviced Suites Orchard Singapore Apartment
Pan Pacific Serviced Suites Apartment
Pan Pacific Serviced Suites Orchard Singapore
Pan Pacific Serviced Suites Orchard Singapore
Pan Pacific Serviced Suites Orchard, Singapore Singapore
Pan Pacific Serviced Suites Orchard, Singapore Aparthotel

Frequently asked questions

Is free cancellation available at Pan Pacific Serviced Suites Orchard, Singapore?

Pan Pacific Serviced Suites Orchard, Singapore offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

What can I see near Pan Pacific Serviced Suites Orchard, Singapore?

This aparthotel is situated in Orchard within a 10-minute walk of Orchard Road and ION Orchard. You'll also find Marina Bay Sands Casino and Gardens by the Bay within a short drive.

Will I be able to park at Pan Pacific Serviced Suites Orchard, Singapore?

Yes, covered self parking is offered for free at the aparthotel. Though parking is limited parking spaces, wheelchair-accessible parking is also available. You'll find a max of 1 space per unit.

Does Pan Pacific Serviced Suites Orchard, Singapore have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, a restaurant, and a hot tub at this aparthotel.

Does Pan Pacific Serviced Suites Orchard, Singapore have a casino on the premises?

No, Pan Pacific Serviced Suites Orchard, Singapore doesn't have a casino.

Is there an indoor pool at Pan Pacific Serviced Suites Orchard, Singapore?

No, this aparthotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Pan Pacific Serviced Suites Orchard, Singapore?

Amenities that appeal to couples at this aparthotel include a pillow menu, a kitchenette, and bathrobes.

Are there hot tubs at Pan Pacific Serviced Suites Orchard, Singapore?

No, but guests can enjoy a steam room at this aparthotel.

Does Pan Pacific Serviced Suites Orchard, Singapore have a restaurant that serves breakfast?

Yes, Pan Pacific Serviced Suites Orchard, Singapore serves buffet breakfast on weekday mornings for a surcharge from its restaurant.

Will Pan Pacific Serviced Suites Orchard, Singapore allow pets to stay free of charge?

No, pets and service animals aren't allowed at Pan Pacific Serviced Suites Orchard, Singapore.

Are there connecting rooms at Pan Pacific Serviced Suites Orchard, Singapore?

No, there aren't connecting guestrooms at this aparthotel.

Where is the closest airport to Pan Pacific Serviced Suites Orchard, Singapore?

The closest major airport to Pan Pacific Serviced Suites Orchard, Singapore is Seletar Airport (XSP), which is 9.9 mi away (22 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is located 14.7 mi away (29-minute drive).

Can I book a room with a balcony at Pan Pacific Serviced Suites Orchard, Singapore?

Yes, some apartments at Pan Pacific Serviced Suites Orchard, Singapore offer a balcony and may feature city views.

Pan Pacific Serviced Suites Orchard, Singapore Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 62 out of 83 reviews
Rating 8 - Good. 12 out of 83 reviews
Rating 6 - Okay. 7 out of 83 reviews
Rating 4 - Poor. 1 out of 83 reviews
Rating 2 - Terrible. 1 out of 83 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Garner L

Liked: Cleanliness, amenities, property conditions & facilities, communication
A very fine accomodations which was perfect for us
Stayed 6 nights in Jun 2025
Verified

8/10 Good

Tomoko

Liked: Cleanliness, property conditions & facilities, communication
Perfect location
Stayed 22 nights in Jul 2025
Verified

10/10 Excellent

Sibo

Liked: Amenities, property conditions & facilities, communication
Good location
Stayed 6 nights in May 2024
Verified

10/10 Excellent

Garth

Liked: Cleanliness, property conditions & facilities, communication
This was a great place to stay. It is ideally located on Orchard Road, with an MRT and plenty of food right next door. The reception staff were lovely and they provide a good breakfast. Best coffee was at the Providore just up the street. We will happily stay here again.
Stayed 7 nights in Nov 2024
Verified

8/10 Good

Tsz Kwan Phoebe

Liked: Cleanliness, amenities, property conditions & facilities
A great location which is easily assessible to public transport and shops. Supporting staffs are very nice, but sorry to say that staffs in the reception are cold and not very helpful.
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Devika

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed our stay at Pan Pacific Service suites. Orchard Singapore. It was right in the centre easy shopping, staff very polite and always helpful and respected our needs. We had a late checkout as our flight back to England was at 20:55 and we were never charged for this. Overall we loved it and one day we will be back.
Stayed 7 nights in Sep 2024
Verified

6/10 Okay

DARREN

Liked: Staff & service
Disliked: Property conditions & facilities
Room condition is old.
Stayed 12 nights in Jan 2020
Verified

8/10 Good

Bev

Liked: Cleanliness, staff & service, room comfort

Perfect location

We stayed here for 8 nights. We have been to Singapore a number of times but this is the first time staying at Pan pacific Serviced Suites, Orchard. The location for us was perfect. We were close to restaurants and shops and close proximity to Raffles etc. We booked a one bedroom executive Suite. The room was comfortable and had everything we needed. It is great to have a washing machine and dryer. The suite is looking a little tired but still comfortable nonetheless. The staff were friendly and helpful. We will certainly stay here again.
Stayed 6 nights in Dec 2019
Verified

10/10 Excellent

Mr.Black

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is quite great! The hotel is located in one of the best spots, close to tons of shopping and eateries. The transit system is next door, so navigating is quite simple.
Stayed 6 nights in Oct 2019
Verified

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities, room comfort

Definitely worth a stay

Stay was fantastic, great room and breakfast was excellent. Only minor grumble was room cleaning was very average and the wet bath mat was folded and put back for reuse when I had left them out to be replaced but that didn’t detract from our stay.
Stayed 11 nights in Sep 2019
Verified

6/10 Okay

S.G

Liked: Cleanliness, staff & service
Disliked: Amenities
The breakfast is of low quality to say the least. The lack of western breakfast portions is non-existent. I understand this SE Asia, but essentially every hotel on orchard road DOES have western breakfast portions in the mornings.
Stayed 6 nights in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, nice breakfast, very comfortable suite
Stayed 7 nights in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for transport network, places to eat and drink, and in the heart of orchard street. Amenities were good, room was excellent, although breakfast was a bit poor. Overall very good, would go back.
Stayed 6 nights in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast ever! Straight to the point menu always start the day right. As thats one decision making down . Thank you! Jeep it up!
Stayed 9 nights in Aug 2019
Verified

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High standard apart hotel

Great location next to Somerset MRT, all staff really helpful, very comfortable and everything I needed for a 6 night stay. Only think to watch out for is the free breakfast and room service is not provided on Sundays and public holidays, my trip coincided with 2 public holidays, lots of options nearby and obviously you can do your own in the Kitchenette.
Stayed 6 nights in Aug 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Could be better

Generally everything was ok. The bathroom especially the shower cubicle are quite small. The bed was incredibly hard. The washer dryer broke on Friday although maintenance attended Saturday morning a new machine could not be sourced until Saturday evening. Unfortunately the replacement machine also did not work. We checked out on the Monday the washing machine situation had still not be rectified. No mention of this when we checked out.
Stayed 7 nights in Jul 2019
Verified

6/10 Okay

JILL

Disliked: Property conditions & facilities
Quiet. Good location. But rooms are dark and need to be remodeled.
Stayed 7 nights in May 2019
Verified

6/10 Okay

Verified traveler

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Great location, conveniently right next to the MTR (metro) and shopping centre. Decent gym and great lap pool, super breakfast staff, and good size rooms. However, inconsistent cleaning (no cleaning on Sundays, serious problem with drain flies - hundreds of them in bathroom) and unacceptable maintenance schedule (cleaner literally came any time between 9am and 5pm, and unable to schedule work in room for two days, as cable replacement service was scheduled at an unspecified time slot). Disappointing.
Stayed 6 nights in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

I stayed there for business for 2 weeks. Place is located very central and only a minute walk from Somerset MRT station.
Stayed 11 nights in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for our Singapore holiday. Next to MRT, shops, restaurants and attractions. The Executive Suite was ideal for our needs. The pool and hydrotherapy suite were much used by ourselves. Breakfasts are of a high standard and the staff were outstanding. Highly recommended.
Stayed 8 nights in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at the Orchard road. 10-15 minutes by taxi to all places worth visiting. Very nice setup - kitchen is fully equipped with all you might need. Great personnel - caring and attentive. The only thing which was not right is a leaking kitchen water tap - but it did not spoil anything.
Stayed 6 nights in Apr 2019
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our king serviced suite was fabulous for a weeks stay. The property had a perfect central location, close to shops, transport and places of interest. Breakfast had an array of great choices and staff were very friendly and helpful. Eggs cooked to your order! Rooms were spotless and serviced everyday except Sunday as per description. Complementary room snacks and plenty of bottled water provided daily. Laundry facilities included in room or dry cleaning at a fee. Amenities were fabulous - pool in a shady spot was so refreshing, pool towels provided, steam room, gym, Jacuzzi tubs, separate lounge area upstairs to relax, read, complete with computers and massage chairs. Free tea and coffee 24/7. Highly recommend this property!
Stayed 6 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like their high interests on meeting all your needs and make your stay convenient and pleasant.
Stayed 9 nights in Jan 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Cafeteria closed on Sunday morning, no explanation

Room needs to be updated, the ceiling tiles were worn out and some part was broken. The room was spacious compared to other hotels in Singapore. It is suitable for long term stays (over 2 weeks) as it is serviced residence. During my stay, the service came twice a week and changed the bed sheets at that time. The room I booked priced in for breakfast but on Sunday the cafeteria was closed and no one at the front was available to explain why the cafeteria was closed so I had to run outside to get breakfast before going off to my next meeting. This was not expected and caused some disruptions during my stay here. The pool was decent and hardly anyone used it. The gym was adequately stocked.
Stayed 9 nights in Jan 2019
Verified

10/10 Excellent

Bays

Liked: Staff & service, amenities, property conditions & facilities
Staff is really nice. Clean, comfortable, and convenience. I have no complaint. Will stay there again.
Stayed 9 nights in Dec 2018