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Hotel Fort Canning

5.0 out of 5.0

Recent guest reviews

As mentioned above this review is strictly regarding hosting events/ weddings at this hotel. Aboslutely atrocious. Food: Shark fin soup was nothing but a gelatinous jello. What soup? like eating jello. Cereal praws were not fresh, they are frozen prawns reheated. Abalone with spinach - served cold/warm, fake abalone of course so rubbery texture Garoupa fish - so small! unable to feed a table for 12! Herbal chicken - the chicken was smached into pieces, it was more like a herbal stringy chicken soup. Over powering smell and flavor of herbs. Rice - cold, sticky. Service: this was absolutely the worse part of the whole experience. Waitress would poor wine into our wine glasses 3/4 full!! who pours wine like this??? asking for water took more than 20mins. When serving the fish, waitress cuts fish into rectangular pieces like eating steak... who serves fish like this at a chinese wedding!??! At our table there was one empty seat, however the waitress insist on service soup for this empty seat??? No distribution of food once the food was placed on the table. usually the waitress should help distribute the first round of services to all the patrons... Dessert: brings out empty bowls.. wait 30mins no dessert!?!? The groom and bride has also provided all the patrons with small gifts for attendance. each person would have 2-3 boxes. But hotel staff doesn't provide gift bags?? how to carry all the small gifts around? The catering service at this hotel is an aboslute farce. You get better service on an economy class airplane. I would advise the hotel management to carefully review where they source their contracted wedding catering services from. Absolutely shocking coming from this hotel!! My review may sound picky to some, however this was a wedding event supposedly held at a nice hotel. Dont book your events here!!

This is a lovely hotel in the old British High Command in the centre of Fort Canning. As befits a heritage building it has old world charm, and yet it is one of the most technologically savvy hotels we have stayed in. All lights and blinds are on a centralised consol. You are offered a small phone to take out with you - free internet, calls and GPS, very much appreciated. The bathrooms are lovely and as they are on the old verandahs of the building, offer views as you undertake your ablutions. We had a lovely stay.

always stay here.. so much history.. great usage of square footage staff friendly.. great breakfast.. grounds are beautiful.. just wish the hot water was consistent. room service is very quick and good food.

It was my first time in Fort Cunning, knowing some other spots in SGP. This is a really good and professional place for having company seminars. The glass house offers good possibilities what ever is needed to run a successful training/workshop. The rooms and the breakfast are on the top and help to start the day relaxed and concentrated. I will come again. In addition it was no problem to store parts of my luggage for another day - no discussion - I appreciated this service a lot.

We used nearly every amenity; all top-notch. Best workout I have had at a hotel; best sauna; great, cozy rooms. Staff was friendly and helpful, and the breakfast was definitely worth it. On the whole, a highlight of the trip.

Wedding lunch on 12 Feb today. The Service Staff was not experienced and not proactive. Did not change plates, did not clear soup bowl until prompted. The plates and teacup was dirty with stain at start of banquet. Perhaps they had lack of manpower and trained staff but what was really upsetting and prompted this review was that they had a dessert buffet but the staff unveiled it( took out food covers etc) already during the 4th dish and some people went to eat it. Since it is a wedding and joyous occasion, I guess it was fine to eat before the 8th dish. But there were no cutlery on buffet line at all and no teaspoon for the shot glass tiramisu and other dessert cakes. I saw some people using chopsticks to eat the dessert and I felt the need to ask for proper cutlery which is the basic standard in all F&B establishments. At our table, I asked different servers at least 5 times to place some teaspoons and fork/ spoon at buffet line and for our table. The server said he informed the manager. I took some dessert items and waited for the cutlery. After the noodle dish, while waiting for the served dessert on menu, I went to dessert buffet and still no teaspoons or forks! This really irked me by then. When I finally asked the manager in charge, he just rudely said someone is going upstairs to take. I tried to make him understand that I asked for it 5 times and instead of asking which table I was from, he just brushed me off and said u can get from buffet line later, someone is taking. I was really upset but I didn't want to have any expectations by now cos you are definitely not a 5 star hotel with such sub standards! Finally when we got the teaspoons at our table because i asked another server, (precious commodity?) we were given 2 dirty ones! Horrible wedding banquet experience. If the GM is reading this pls do something about the service. If you are from marketing pla forward to your DOFB or EAM. No sense of friendly proactive service throughout the lunch and the teaspoons and manager's nonchalant attitude were the ultimate mood dampener! And when I went to buffet line to check if they place teaspoons for the shot glasses they just put it there on table as per photo attached. No hygiene at all.I want to ask NEA is this even acceptable and to do a check on your premises because we took other photos of stained items too. U mean there is no plate to place the cutlery? Place a napkin there for goodness sake for the spoons!! Terrible and speechless. Worst than hawked standard because hawkers would place their cutlery in a cutlery holder!

We stayed at HFC for the last night of our honeymoon and we're so sad it was just the one night stay! The hotel is fantastic and the staff cannot do enough for you. We got such a warm welcome on arrival, it was lovely. The rooms are just beautiful and very well appointed and the pool is one of the most beautiful I've seen. The location is great and so peaceful yet still within easy walking to so many of Singapore's attractions. The only let down for this hotel is the restaurant but there are plenty of other choices nearby so don't let that stop you from staying here!

We has some difficulty in finding a sensibly priced hotel as we stayed during the F1 weekend but we really liked this hotel. Clean, smart, comfortable, friendly staff, good breakfast, great night's sleep and nice location in the park. Not particularly special either but a perfectly decent hotel for a night's stay in Singapore. Would recommend.

This is another hotel in Singapore that I really enjoyed. It is very romantic for me. The bathroom can be seen from a see through glass panels, but if you want more privacy you can roll The blinds downs. I love the bathroom concept and i literally Soak myself in the bathtub for hours, enjoying music from Spotify and relax. Drank a cup of tea and enjoy the scenery through the glass panels. Even the Swimming pool is not crowded. I would love to try the other room with the open veranda next time! 😍

We stayed at the Hotel Fort Canning for two nights on our way to New Zeeland. Two unforgettable days. Everything was great. The breakfast buffet offers whatever you can wish, english full breakfast, Singapore special dishes, french cheeses, fruits and berries of all kinds and so on. The service is very good without beting too much. There are two big swimmingpools, one is perfect for excercising. We did 45 min of swimming every morning. A great way of preparing yourself for a hearty breakfast. There is also a large and very well equipped gym. The front desk is very helpful. We had som problems with checking in for the next flight for NZ but got all the help we needed. The second night we did the night zoo tour and got back a bit late for taking a drink in the bar but they solved that too! I strongly recommend this hotel. It is a good base for exploring Singapore! We will be back, for sure.

11 Canning Walk Singapore

Located in Orchard Road, Hotel Fort Canning is within a 5-minute walk of National Museum of Singapore and within 15 minutes of other popular attractions like Peranakan Museum. This 86-room, 5-star hotel has 2 outdoor pools along with a full-service spa and a restaurant. It's in central Singapore and also close to Chinatown Heritage Center and National Orchid Garden.


Dining

This hotel is home to a bistro and a bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7 AM to 10:30 AM.


Rooms

The 86 rooms are air-conditioned and have an array of amenities, including iPod docks, minibars, and coffee makers. 42-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Free bottled water, laptop-compatible safes, and phones are also available.


Property features

A local mainstay since 1926, Hotel Fort Canning offers a full-service spa, 2 outdoor pools, and a children's pool. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a fitness center, free WiFi in public areas, and conference space.

Room options

Premium Room, 1 King Bed

King 1 | Sleeps 2

Studio Suite

Full 1 | Sleeps 2

Deluxe Garden with Patio

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

81% of guests recommend this hotel

Total of 1070 reviews