Amara Sanctuary Resort Sentosa5.0 out of 5.0
Recent guest reviews
My wife and I stayed at a suite over looking a nice pool. Room was spacious, towels were replaced daily. The complimentary breakfast was tasty as well. Buses to harbourfront were regular and on time. Overall a peaceful location to have a getaway from the busy city life. Would gladly return
I spent one week in this Hotel on a business trip on the occasion of the Singapore’s Boat Show. In my opinion the Hotel was rated 5 stars when it opened, thanks to the lush & Green areas & courtyard, the spacious rooms and the services offered by the Hotel. Right now it looks like a not well kept former 5 stars... My room was smelly/humid, even though very spacious and with bathroom designed with both shower compartment and bath tub. I paid to have a daily change of towels and amenities but unfortunately the housekeeping was far from being the one of a 5star hotel and everyday something was missing (including the towels). To this end I also have to say that after my call requesting the missing items, they were taken to my room only after a few minutes waiting. The buffet breakfast was assorted with foodies for every palate and the food was good & fresh, nothing missing to have a fulfilling meal. The breakfast room is both indoor and al fresco. The hotel is equipped with an excellent gym & fitness centre (Tecnogym branded equipment and personal trainers) and with a SPA. I had a massage at the SPA and it was well made and very relaxing. On the 4th floor a nice but small size outdoor pool can be found...definitely pleasant in the morning, when few people were there. The Hotel’s business centre is also a good plan B for printing docs. The hotel’s staff is very kind, helpful & ready to assist the Guests’ requests with a smile. The Hotel is also very close to a beach. If you want to stay in Sentosa for business for the Boat Show, this is the cheapest Hotel in that area. Important note: in the Hotel’s courtyard you will meet peacocks, which will replace your alarm o’clock starting from around 6am everyday....be aware of this!!
My room was on 4th floor. A treat to watch outside room and was having a beautiful roof top swimming pool. The food is good and if requested for a specific kind of meal is served. The staff is extremely courteous. The enviornment is really quiet and the place is filled with greenery. The same is not far and is 15 mins. drive from city centre.
I had a 2 days 1 night staycation with my wife( Girlfriend then ) back in 2017 in the Larkhill terrace Couple suite and it was fabulous! There is an infinity pool just outside our suite which is very accessible and I simply love basking myself in the nature while taking a dip in the infinity pool , the pool is facing the lush greenery in the resort and it is very quiet and peaceful which is perfect for couples to unwind and indulge in the tranquility of this lovely corner of Amara santuary. Service is excellent and the staff greets whenever u walk past them. There are also peacocks roaming around the resort and kids around are so thrill to spot them in close proximity :) Food in the Shutters Restaurant are delicious too and we didn’t have to wait very long to check into the resort. The Amara Sanctuary Ice Tea is a must try and it is also always avaliable at the resort lobby snacks corner which is totally free for visitors! Me and my wife ( gf back then ) had a 2 days 1 night stay in the Larkhill Terrace Couple Suite and it was superb! There is an long infinity pool situated just outside our suite which is easily accessible. I enjoyed basking myself in the nature while taking a dip in the pool. The pool is facing the lush greenery is perfect for couples to unwind and indulge in the transquility of that small corner of the Sanctuary. The food at Shutters Restaurant is also very delicious and the staff there are very polite and greet us wherever we walk past them. The Sanctuary Ice Tea is also a must try ! And best of all it is always 24/7 available at the snack corner located at the Resort Lobby and it is totally free! We also came across the enchanting Glass Pavilion during our stay and we were simply captivated by the beauty of the garden theme Glass Pavilion with such a romantic backdrop. The Glass Pavilion is also nestled in the lush greenery and there is a mini water fountain behind the pavilion. We were thrilled to learn that the Glass Pavilion is one of the venue for couples to hold their soleminsation! So just days ago on 28/04/2018 , My wife and I held our Soleminsation at the Glass Pavilion in the evening and held our dinner at the Upper Tier function room. The experience was fantastic and words simply could not describe how perfect the venue is for solemnisation. The bride walk in was fairy tale like and there was an old antique bell just infront of the pavilion where married couples can ring the bell 3 times to annouce their newly wed status. The buffet dinner was excellent and guests were very satisified with the quality of food there. There was nothing to complain about as me and my wife felt that the staff there were very professional and accomodating to our requests. A special thanks to the Sales manager Faith Tan who was always smiling and very accomodative to our requests . She was very polite and service oriented and strived to deliver her best to her clients. She was very attentive to the finest details of our solemnisation and was always approachable and did her best to meet our requests. Our soleminsation wouldn’t be so perfect without her assistance. Also many thanks to the banquet manager Ben who was also very helpful and he has shown initiative in assisting us in the whole event to make sure it ran smoothly. We really appreciated the extra mile he went to run the whole event. Thanks to the AV in charge , An , appreciated your help for assisting in the music of the event. The Amara staff involved in the banquet were also very helpful and polite to the guests. Would definitely return to this resort in future! Highly recommend this resort as well! - Kevin & Pearlyn -
It's hard to give an overall rating for this hotel..... This is because the staff are excellent and all work very hard, but the hotel seems a bit understaffed. The resort grounds are lovely and with cool extra touches like peacocks! Some areas though are a bit run down which make it feel less than 5 star (like public areas needing painting, bad smells around the lift, broken blinds on the windows (literally broken slats) which could easily be fixed, dripping taps, pools not cleaned regularly enough (with leaf litter and debris floating around in the kids pool). Our bed was amazing, the room was lovely and spacious, housekeeping (Rita and Ros) were fantastic. The breakfast was pretty good, but not as wide a selection as other 5 star hotels and often dishes in the buffet would become empty and the contents not replaced (ie: run out of cake, watermelon, dim sum, etc...). We enjoyed our stay and the staff were excellent, but would probably try another hotel next time.
Stayed for 4 nights after touring NZ. Was worried that we may be a little isolated on the island but all was brill! Staff very helpful, room excellent ( verandah room with lounge) very quiet ( well except for the peacocks ) plenty of space, liked the coffee machine! Shuttle bus linked to waterfront and the underground. Gentle walk 5 min to the beach. If breakfast included within price great, otherwise bit over rated ( although selection catered for all tastes) Really enjoyed the peace and tranquility of the hotel, would happily return.
First off, I enjoyed my stay here. The staff had a very good aptitude for service and had a vast knowledge of good things to do in Singapore and Sentosa. The hotel itself is in a rather obscure location, just off the main Sentosa Road and hidden in the wilderness. This makes you feel a lot like you’re in the set of the most recent Jumanji film as there is a large variety of plants and wildlife you would not ordinarily see in Sentosa and Singapore along with the weekly mosquito fogging. However, it is only a five minute walk from Resorts World and the Imbiah Monorail Station (Sentosa Express) and a few minutes further to Universal Studios. It was fantastic to have a courtesy shuttle to and from the hotel but I rarely used it as we walked most of the time! The hotel has a very spacious lobby and water features throughout. I shall now delve more deeply into the hotel itself splitting the review into accomodation and food - my two main factors in determining a good hotel. Accomodation: The rooms were very nice, clean and spacious apart from a few minor fluctuations in some features. The beds are very firm and the pillows are very soft. The bathrooms have baths and showers with rain shower and secondary nozzle. One problem in my room was the toilet would not flush properly resulting in a blocking of the toilet multiple times so I had to some ‘dirty work’ with a plastic bag wrapped around my hand so the toilet could drain. This was a tedious process and not something a guest should have to endure so often in a luxury hotel. This sometimes meant that the acquaintance with a plunger and staff member were needed. For clarification, these instances involved plain human waste and during my stay I did not try and flush dentures or kids toys down the toilet. (I do believe i have some understanding of common sense). On a cleaner note, the rooms where cleaned very well each day however if you put the make up my room light on, the room might not be serviced till the end of the day - a minor inconvenience. Each room has its own very strong wifi however the password changes every time you enter the room or turn on the TV - another minor inconvenience The temperature In the room was problematic and even at the request of a technician it was troublesome meaning that to achieve a cool 21*C you had to set the AC at 10*C which is the coolest the room can go. For your knowledge the room will never achieve 10*C even if you left the AC on for a decade. The Television seems to have only a few channels and CNN did not seem to work on mine. Putting these minor inconveniences aside, overall I would rate the accommodation 7/10. Food: My experience in the hotel restaurant “Shutters” was limited to breakfast everyday and dinner on the first night. One problem at nearly every meal is that the AC in the restaurant caused large amounts of dripping condensation. As a person who does not enjoy cold liquids dripping onto their food or down their neck this experience I wouldn’t describe as luxury. However, the breakfast food was very nice and the buffet was nice and hot and included a very good egg chef. The one dinner we experienced involved a few things. In a mostly empty restaurant we were sat down at at table where some people had just finished and left. The table was missing cutlery and the remaining, some of which, was not clean and may have been in use beforehand. The mugs and plates were taken away and cutlery redistributed around the table by the waitress instead of fetching new/clean cutlery. I found this series of events quite odd. Maybe I am culturally blind but the price of the food on the menu did not seem to match the service quality. Once we had eaten our mains our family decided we would like to look at the dessert menu. This turned into quite the ordeal. Even though there were a handful of staff and hardly any tables in use, we had to wait 20 minutes before a wait staff would come back to our table for even the the table water that we ordered at the start of the meal. After waiting so long, understandably we had lost our appetite for dessert but to no avail after the 20 minutes the bill was brought even without us asking. (I do not believe restaurant close at 7:45) so we easily agreed to try somewhere else the next night. The portions are of an enjoyable size however the menu is not that big considering the numerous chef visibly cooking. So, overall the I found the food quality and service to be a 6/10 Putting aside the minor inconveniences listed above, my stay was a unique one and did not take away from my overall Singapore experience. This was a good choice of hotel to stay in Sentosa but if I were to go again to Singapore I might feel inclined to try staying on the mainland for a different experience! I would just like to thank you Amara for your service and hospitality which made my stay and positively memorable one!
The wife and I stayed for a week in a 1 bedroom villa with private pool. The bedroom pavilion was spacious with a nice comfortable king bed and large bathroom, although the shower was a bit small. The lounge pavilion had a good seating are and another bathroom, however the light in the bathroom did not have a switch and was on 24/7, which was a bit annoying. The highlight was the "plunge" pool. It was a very large plunge pool and was very private - just what we needed to relax and enjoy our week away. This was absolutely amazing! The hotel staff were pleasant but service was not always great, as it seemed the reception staff were overworked and did not answer the phone, or "couldn't hear" when they did answer. Breakfast was good, but didn't change much day to day. The price was high, but all in all the villa was probably the best suite I have ever stayed in, so any minor gripes did not account for much with such an amazing room.
I am often in Singapore and know a lot of hotels here, also on Sentosa Island. I wanted to try this hotel because of the beautiful pool in front of the colonial building in the internet presentation. My room was in the main building for 180 Euros / night without breakfast. Unfortunately, according to the staff, in this category you are not allowed to go to this pool, which I have also not found anywhere. You have to use the small pool on the 4th floor of the main building. This is in hotel informations misrepresented. Although this pool has a great view, but is small and has only about 10 beach chairs. The room on the 3rd floor was nice with a great view to the sea. Unfortunately the condensation of the air conditioning dripped permanenty in the bathroom. The house service could not fix the problem, was completely overwhelmed and did not listen to me. The extra breakfast was for a hotel of this category poor and to expensive. If you would like to spend a day at this hotel you should choose another one, here you do not like to stay. The space in the hotel area is narrow and limited. In Sentosa you better stay for a bit more money in the "Sofitel Singapore Sentosa Resort & Spa". I'll go there the next time again.
we loved the room. the food in the restaurant is amazing. love the green environment. The Jacuzzi is wonderful inside the room. The buggy transport service is always ready to drop us around the hotel. Such a clean hotel room with great amenities.
- Walking distance to Universal Studios Singapore®
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Amara Sanctuary Resort Sentosa is a short stroll from Universal Studios Singapore® and Madame Tussauds. This 140-room, 5-star hotel welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and a restaurant. It's also close to Chinatown Heritage Center and Thian Hock Keng Temple.
This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start your day off with breakfast, available for a fee.
All 140 air-conditioned rooms provide minibars, coffee makers, and free newspapers. Guests can expect free WiFi and flat-screen TVs with satellite channels and pay movies. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes, phones, and ironing boards are also standard.
Guests of Amara Sanctuary Resort Sentosa have access to a full-service spa, 3 outdoor pools, and a children's pool. There's free parking and a free train station shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a health club, free WiFi in public areas, and 8 meeting rooms.
Reviews from Trip Advisor
48.0% of guests recommend this hotelTotal of 240 reviews