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Heritage Suites Hotel

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Exterior detail
Exterior
2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Colonial Family Suite With Jacuzzi | View from room
A vintage scooter with a brown seat and white body, parked indoors.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Wat Polangka, Phum Slok Kram, Siem Reap, 17000
  • Place, Miniature Replicas of Angkor’s Temples
    ‪2 min walk‬
  • Place, Charles de Gaulle Road
    ‪3 min walk‬
  • Place, Royal Garden
    ‪3 min walk‬
  • Airport, Siem Reap Angkor Intl. Airport (SAI)
    ‪80 min drive‬
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Room options

View all photos for Romantic Bungalow, 1 King Bed, Terrace

Romantic Bungalow, 1 King Bed, Terrace | Premium bedding, minibar, in-room safe, desk

Romantic Bungalow, 1 King Bed, Terrace

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 807 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Heritage Rooms

Heritage Rooms | Premium bedding, minibar, in-room safe, desk

Heritage Rooms

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Colonial Family Suite With Jacuzzi

Colonial Family Suite With Jacuzzi | Premium bedding, minibar, in-room safe, desk

Colonial Family Suite With Jacuzzi

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1130 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for The Residence

The Residence | Premium bedding, minibar, in-room safe, desk

The Residence

  • Garden view
  • 1722 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Colonial Suite Pool

Colonial Suite Pool | View from room

Colonial Suite Pool

10.0 out of 10
Exceptional
(2 reviews)
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Siem Reap

Heritage Suites Hotel places you next to Miniature Replicas of Angkor’s Temples and within a 5-minute walk of Charles de Gaulle Road. This 26-room, 5-star hotel has 9 indoor pools along with a full-service spa and 2 restaurants.

What's nearby

  • Miniature Replicas of Angkor’s Temples - 2 min walk - 0.1 miles
  • Charles de Gaulle Road - 3 min walk - 0.2 miles
  • Royal Garden - 3 min walk - 0.2 miles
  • Angkor National Museum - 7 min walk - 0.4 miles
  • Siem Reap Royal Residence - 8 min walk - 0.5 miles

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 56 min drive

Restaurants

  • ‪River Square 24 - ‬7 min walk
  • ‪Le Bistrot - ‬11 min walk
  • ‪Brother Bong Cafe - ‬10 min walk
  • ‪The Mansion - ‬11 min walk
  • ‪Cafe d'Angkor - ‬8 min walk

About this property

Heritage Suites Hotel

Guests of Heritage Suites Hotel have access to a full-service spa, 9 indoor pools, and an outdoor pool. There's free parking and limo/town car service. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, safes, and phones are also standard.
9 indoor swimming pools are on site along with an outdoor pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 15 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bamboo Bar
  • Heritage Restaurant
  • Wine Bar

Things to do

  • 18-hole adjacent golf course
  • 9 indoor pools
  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • 9 indoor pools
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 861 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 25 buildings
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Colonial architecture
  • Designated smoking areas
  • Mosquito nets
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 50.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 55
  • Christmas Eve (December 24) Gala Dinner per child: USD 55 (from 4 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 120
  • New Year's Eve (December 31) Gala Dinner per child: USD 120 (from 4 to 11 years old)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 15 for adults and USD 10 for children
  • Rollaway bed fee: USD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.
Property Registration Number L001-100099777

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Heritage Hotel Suites
Heritage Suites
Heritage Suites Hotel
Heritage Suites Hotel Siem Reap
Heritage Suites Siem Reap
Heritage Hotel Siem Reap
Heritage Siem Reap
Heritage Suites Hotel Relais And Chateaux
Heritage Suites Hotel Hotel
Heritage Suites Hotel Siem Reap
Heritage Suites Hotel Hotel Siem Reap

Frequently asked questions

Are free cancellation options available at Heritage Suites Hotel?

Heritage Suites Hotel offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Heritage Suites Hotel?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at Heritage Suites Hotel on May 27, 2026 start from $89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Heritage Suites Hotel?

This hotel in Siem Reap is within a 10-minute walk of Charles de Gaulle Road, Royal Garden, and Angkor National Museum. You'll also find Angkor Wat and Pub Street within a short drive.

Is parking available on site at Heritage Suites Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa at Heritage Suites Hotel?

There is a full-service spa available for guests to enjoy and services include Thai massages, deep-tissue massages, aromatherapy, and couples treatments.

Does Heritage Suites Hotel have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, a poolside restaurant, and in-room massages at this hotel.

Does Heritage Suites Hotel have a casino on the premises?

No, Heritage Suites Hotel doesn't have a casino.

Is there an indoor pool at Heritage Suites Hotel?

Yes, this hotel has 9 indoor pools along with an outdoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

Is Heritage Suites Hotel a good place to stay for couples?

This boutique hotel offers many amenities for couples, including in-room massages as well as an al fresco restaurant and an outdoor pool.

Are there hot tubs at Heritage Suites Hotel?

No, but guests can enjoy a steam room at this hotel.

Does Heritage Suites Hotel have a restaurant that serves breakfast?

Yes, Heritage Suites Hotel has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does Heritage Suites Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Heritage Suites Hotel.

Are there connecting rooms at Heritage Suites Hotel?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How far is the airport from Heritage Suites Hotel?

The closest major airport to Heritage Suites Hotel is Siem Reap Angkor Intl. Airport (SAI), which is 27.8 mi away (56 minutes by car).

Are there rooms with balconies that I can book at Heritage Suites Hotel?

Yes, some guestrooms at this hotel offer either a deck/patio and a terrace where guests can enjoy garden and city views.

Does Heritage Suites Hotel have a wedding venue on site?

Take advantage of the wedding venue at Heritage Suites Hotel if you plan to say "I do" during your trip.

Heritage Suites Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 248 out of 310 reviews
Rating 8 - Good. 47 out of 310 reviews
Rating 6 - Okay. 12 out of 310 reviews
Rating 4 - Poor. 3 out of 310 reviews
Rating 2 - Terrible. 0 out of 310 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Melvin, Everett

Stayed 2 nights in Jan 2026

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place and they gave us gifts every day if the stay which was incredible adorable. Staff were amazing and very nice. Mis Tola, Mis Samnang and mis Sinar treated us like royalty and made the stay very warm and comfortable.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kate

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was absolutely amazing in the staff. We’re incredible! We’ll go back for sure! Anybody going to Cambodia should stay here!
Stayed 2 nights in Jan 2026

10/10 Excellent

Ender

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa was premier as expected; clean, comfortable, quite, relaxing and has all the necessary equipment. I quite enjoyed my silver membership discount here.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sharon Marie

Stayed 8 nights in Dec 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at heritage. The property is beautiful, the service is excellent, and the spa and restaurant are both quality.
Stayed 6 nights in Dec 2025

10/10 Excellent

Ricardo

Stayed 3 nights in Nov 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room and attentive staff!
Stayed 3 nights in Nov 2025

10/10 Excellent

Geoffrey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent, very clean and well maintained. The staff could not do enough for you and were very attentive.
Stayed 4 nights in Nov 2025

10/10 Excellent

yong

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious Great staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Hafiz, Stanmore

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
An excellent hotel all round. The staff were friendly, informed and courteous. The hotel room was large and comfortable. The hotel has a sister company - heritage tours - which was also excellent and arranged a fantastic, dedicated 3 day visit to Angkor Wat temples and Kulem mountain. (We co-designed the itinerary with Heritage Tours.)
Stayed 4 nights in Nov 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great three night stay to explore Angkor. The staff was amazing, Makara and Tola were great and looked after us very well. We also booked all our Angkor temples via Heritage Tours and Teka was amazing in arranging everything. Solthea our guide was very knoweldgeable. Picked us up from the airport and returned us again and was great. All in all I cannot fault anything.
Stayed 3 nights in Oct 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the most kind and hospitable I have ever encountered. The facilities were immaculate and it was nice to have the availability of breakfast in the morning. Make sure to book a massage and facial...they're phenomenal. The Heritage Adventures Team did an amazing job of providing a last-minute booking when a third-party vendor canceled and the whole team went above and beyond to make my stay and overall experience pure MAGIC! If you ever go to Cambodia, stay here at least once to experience the Wonder that is The Kingdom. Arkoun Chraen. 🙏
Stayed 4 nights in Oct 2025

10/10 Excellent

Hanbreen

Stayed 3 nights in Sep 2025

10/10 Excellent

Ruby

Stayed 1 night in Apr 2025

10/10 Excellent

grazyna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel and comfortable stay

We had a very pleasant stay in Heritage Suits hotel. The hotel itself is beautiful and our bangalow was lovely. It was spacious, clean and very comfortable. Breakfast was great and we enjoyed our evening meal on the one night we dined there. The journey to the centre of Siem Reap is only a few minutes by Tuk Tuk and the ride was actually really enjoyable - you get to see more of Siem Reap. The hotel staff are lovely and accommodating but I would advise to ensure the messages are clearly conveyed to avoid any misunderstanding. We would love to come back to Siem Reap one day and Heritage Suits would be our prefers choice!
Stayed 3 nights in Mar 2025

10/10 Excellent

Xavier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Heritage Suites Hotel offers great amenities for an affordable price. We had a private pool in our suite! Staff are incredibly kind, helpful and reliable. I can only recommend that hotel, which I very much preferred to a past experience in Siem Reap in a well known international luxury brand hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Chamnan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Rosario A A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great service, good food, spacious clean suites. Highly recommend this hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Rosario A A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful sanctuary at a perfect location!

Exemplary service, great location, friendly staff. I highly recommend this hotel
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Marespand

Stayed 2 nights in Dec 2024

10/10 Excellent

Kariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay, highly recommend

Simply incredible. We loved every second of our stay here. A true 5 star hotel at extremely reasonable prices. The staff are some of the nicest and most accommodating we’ve ever come across, going above and beyond each and every day. They have a jazz night on Tuesday which we loved, a stunning pool with happy hour drinks and food offers, and a gorgeous on site spa. The location was great, very close to central but just far enough to be away from the noise. Breakfast is delicious and the beds are comfortable, I really don’t have a bad thing to say! I recommend getting the airport pickup too, the pickup car has cool towels, soft drinks and wifi for the ride! I also suggest upgrading to the slightly nicer suite or even the room with the private pool, again for not much more money but gets you a massive and beautiful suite!
Stayed 4 nights in Dec 2024

6/10 Okay

xinmei

Traveled with family
We booked a family suite, and while it was spacious, the design had some drawbacks: 1. Curtains separated the two beds instead of a solid partition. 2. The shower area had no door for privacy. 3. The floor was extremely slippery, and we had to move carefully—unfortunately, my son slipped and fell. 4. The electrical outlets were very loose, making it difficult for our chargers to stay plugged in. 5. The room felt outdated. 6. The breakfast options were very limited. Overall, it wasn’t the most comfortable stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ana Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great! Incredibly clean, and the staff went above and beyond to make sure you feel welcome and at home. I highly recommend; the restaurant was also pretty good, with pretty nice food and good breakfast

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