Worst hotel we have had in a long time. The bed didn’t have even have a comforter, only 2 sheets. Only 1 light worked in the room and it was dark. In the morning the cleaning staff just barged in without knocking and waking us up.
The bathtub had a large patch at the bottom and was worn. The floor felt sticky throughout the room. The door had a hole in it at the bottom.
Nice room,clean,will.stay here again
Toilet lid broken and only a few stations on TV came on.
The room wasn’t even clean. The trash can in the room was full of the previous people that stayed there. Just gross conditions!
They ofer breakfast in website no clean aroun and poor management
Bathtub had black particles in it that looked like ashes and didn’t look clean at all. The room smelled like cigarette smoke and the carpet had stains. The top sheet had orange stains on it as well. Only plus I have is it was quite.
Hotel is absolutely run down and dirty. Rough area, people walking around the parking lot and halls all hours of the night. No latching lock on the door, blood on toilet and hair dryer. Blankets and sheets dirty, Bathtub was dirty with stains. Would definitely recommend not staying here. Be safe and spend the extra money to be safe and clean.
Don’t stay here.
Water leaking thru ceiling. Shower tub cloggged and debris coming out of tub drain. The entire room is dirty.
Very very bad
Years of neglect on that property! The lower tiles in the bathroom are yellow with urine from years of neglect. I wouldn’t even get into the bathtub to take a shower it’s so nasty. I have stayed in many La Quinta’s over the years, this one needs to be bulldoze down!!!
Nice lookibg hotel, great staff. Rooms dilapidated. Should have been renovated yrars ago.
The staff was friendly. The room was terribly nasty, bathroom door jammed, or just would not lock, no hot water at the sink, floors & tub were dirty, moldy and hairy. Will not be booking here again.
Staff was extremely friending and provided great info regarding local restaurants. When I arrived at midnight the front desk receptionist “Chasity” was very cheerful, friendly and welcoming. Only negative was regarding the cleanliness of the room. The room had a dusty/musty smell with an overlay of cigarettes. The carpet was sticky and needed to be cleaned, refrigerator had old food crumbs on the racks and shelves, and the microwave had old food splatter on the inside, all surfaces of both needed to be cleaned. Side table had a sticky grime on it and there were jelly and ketchup packets on the floor between the side table and bed. I took Disinfectant wipes to every surface in the room and the resulting wipes were filthy. On a positive note, the sheets and towels were clean.
The staff was friendly to me upon check in and it was easy checking out. The room was clean.
I had to pay again for a room because the manager said i didn't have a reservation even when i showed him very rude person!!
La Quinta Inn by Wyndham Bossier City places you within a 10-minute stroll of Bossier Crossroads Shopping Center and Heart of Bossier Shopping Center. This 132-room motel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
25-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also available.
Guests of La Quinta Inn by Wyndham Bossier City enjoy features like an outdoor pool, free WiFi in public areas, and laundry facilities. There's free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. This smoke-free motel also has a TV in a common area.
Worst hotel we have had in a long time. The bed didn’t have even have a comforter, only 2 sheets. Only 1 light worked in the room and it was dark. In the morning the cleaning staff just barged in without knocking and waking us up.
Hello Antonio, Thank you for sharing your experience with us. We apologize for any inconvenience caused by the bed setup and lighting in your room. We will ensure our housekeeping team is reminded to respect guest privacy and knock before entering. We appreciate your feedback and will use it to improve our services for future guests.
The bathtub had a large patch at the bottom and was worn. The floor felt sticky throughout the room. The door had a hole in it at the bottom.
Hello Rebecca,I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.
Nice room,clean,will.stay here again
Hello Donald,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our room. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.
Toilet lid broken and only a few stations on TV came on.
Hello Robert, Through feedback like yours, we are able to address our weaknesses and improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Again, thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made.
Hello James,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are glad to hear that you had an overall positive experience. We apologize for any inconveniences you may have encountered and assure you that we have taken note of your comments for improvement. If you have any further concerns, please contact our management team directly. We hope to have the opportunity to welcome you back in the future.
The room wasn’t even clean. The trash can in the room was full of the previous people that stayed there. Just gross conditions!
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuing improvements.
They ofer breakfast in website no clean aroun and poor management
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had about room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.
Bathtub had black particles in it that looked like ashes and didn’t look clean at all. The room smelled like cigarette smoke and the carpet had stains. The top sheet had orange stains on it as well. Only plus I have is it was quite.
Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we did not provide that for you. With Covid 19 restrictions and regulations in place we are doing our best with what limited staff we have available. Also working to keep from cross contamination with less service contact. We hope to have a chance to serve you as a guest again in the future.
Hotel is absolutely run down and dirty. Rough area, people walking around the parking lot and halls all hours of the night. No latching lock on the door, blood on toilet and hair dryer. Blankets and sheets dirty, Bathtub was dirty with stains. Would definitely recommend not staying here. Be safe and spend the extra money to be safe and clean.
It's our ambition to give you a five star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Hello Antonio,We're sorry to hear that your experience at our hotel wasn't up to your expectations. We value your feedback and would appreciate if you could reach out to us directly to let us know what specific issues you encountered during your stay so that we can address them. We strive to provide excellent service and guest satisfaction is our top priority. We hope to have the opportunity to make it right for you in the future.