Room was clean. Covid regulations and mandates are over but bar, buffet and live bands not open.
Front desk clerk was very rude.
Mattresses/pillows were great. Room was clean. This area is dead probably a result of covid-19. We arrived 2:30 and a bit irritated we were mandated to wait until 4pm check-in when there was absolutely no activity at the desk (and we were not informed of the 4pm check in) and the parking lot was nearly empty. I truly feel they could have accommodated us when we arrived because I do not believe they were anywhere near full capacity.
Boomtown Casino was dirty and really smoky. They do not have good ventilation. They were dirty rags left in my room.
The best part about the property was literally the jacuzzi tub. Everything else was horrible, the room had damage done to it and holes in the wall, the bed was very uncomfortable, there was soap left in the shower from the last customer after the room is supposedly cleaned, the shampoo and soap is the same one every customer uses until it’s empty, there was dust and dirt all over, I reserved a smoking room and received a non smoking because we were told it’s first come first serve by the front desk. Never staying here again and the casino was not great either, not all slots were working it was over crowded and the staff at the bar for the vision was very rude.
Room was very dirty not clean! Will never go back here
It was good had a problem and they fully fixed it.
Nice place, didn’t have long stay to enjoy it. Would go back there if traveling there again
I have no complaints. Everything went smoothly. Will definitely return again.
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I enjoyed the atmosphere overall everyone was polite and professional. The room was comfortable and I enjoyed breakfast! 😊❤️
I would like a refund please could not check in lost my wallet do you not have a credit card to hold deposit. Did not state that when I booked the room. Would like a refund thank you.
I didnt enjoy it because i traveled a long way and could not enjoy a nice hot bath because tge hot water didnt work nor did the flow of water.
Horseshoe Bossier City Casino is a short stroll from Boomtown Casino & Hotel, and other popular attractions like Louisiana Boardwalk are within a mile (2 km). This 186-room, 3.5-star hotel has a casino along with an outdoor pool and free in-room WiFi.
This hotel is home to a steakhouse and a bar/lounge. Get a pick-me-up at the coffee shop/cafe. Buffet breakfast is offered for a fee weekdays from 8:00 AM to 11:00 AM.
42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ceiling fans.
Guests of Boomtown Casino & Hotel enjoy a casino, an outdoor pool, and a gym. You can take advantage of free valet parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a spa tub, and conference space.
Room was clean. Covid regulations and mandates are over but bar, buffet and live bands not open.
Front desk clerk was very rude.
Mattresses/pillows were great. Room was clean. This area is dead probably a result of covid-19. We arrived 2:30 and a bit irritated we were mandated to wait until 4pm check-in when there was absolutely no activity at the desk (and we were not informed of the 4pm check in) and the parking lot was nearly empty. I truly feel they could have accommodated us when we arrived because I do not believe they were anywhere near full capacity.
Boomtown Casino was dirty and really smoky. They do not have good ventilation. They were dirty rags left in my room.
The best part about the property was literally the jacuzzi tub. Everything else was horrible, the room had damage done to it and holes in the wall, the bed was very uncomfortable, there was soap left in the shower from the last customer after the room is supposedly cleaned, the shampoo and soap is the same one every customer uses until it’s empty, there was dust and dirt all over, I reserved a smoking room and received a non smoking because we were told it’s first come first serve by the front desk. Never staying here again and the casino was not great either, not all slots were working it was over crowded and the staff at the bar for the vision was very rude.
Room was very dirty not clean! Will never go back here
It was good had a problem and they fully fixed it.
Nice place, didn’t have long stay to enjoy it. Would go back there if traveling there again
I have no complaints. Everything went smoothly. Will definitely return again.
