Quality Inn2.5 out of 5.0
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Recent guest reviews
We arrived at 1:15 am. Another couple that booked the same hotel arrived approximately 10 minutes later. Upon arrival there was no one at the reception desk. We walked around the facility to see if we could locate someone to no avail. My son, walked to the hotel across the street make an inquiry, as I phoned Choice Hotels for assistance. The rep from Choice Hotels called the Buffalo Quality Inn a number of times to see if someone would eventually answer the phone, which they did not. The other couple left to get another hotel, while we stayed since I had 'pre-paid' (big mistake on my part). Upon my son's return he indicated he was informed this was not an uncommon occurrence for this facility. At approximately 1:45 a police officer to investigate. He also confirmed this was not an uncommon occurrence. After looking around the facilities the police officer left, since it didn't appear any 'crime' had been committed. At approximately 2:30 am the night clerk finally returned. His excuse was he was in the laundry room doing laundry. Side note; the couple that had arrived approximately 10 minutes after we did, talked with the night clerk at 10:00 pm to let him know they would be arriving between 1:00 - 1:30 am and he indicated this was fine). Since it was so late and I wasn't able to confirm reimbursement of my pre-paid hotel, we stayed at the facilities for a few hours of sleep before hitting the road at 9:00 am.
It was a place to sleep for one night on our trip to Yellowstone. The beds and pillows were very uncomfortable and the paint was chipping everywhere.
The staff was wonderful and the room spacious and clean. Best night sleep in a long time.
The hotel used to be in the Best Western chain and was known as the Crossroads Inn. In bygone years it was one of the better hotels in northern Wyoming. It has fallen on bad times. The room assigned to me had an outside entrance but there was a significant space at the bottom of the door that allowed wind to blow into the room, the bathroom tile was cracked, when I turned on the tub faucet chunks of black debris fell out (looked like dead insects), the toilet seat wasn't fastened securely, there were not facial tissues or toilet paper in the room, the light bar above the sink was not centered so that when I was shaving I could see the right side of my face but the left was in shadows, when I was watching my favorite football team the lights would flicker and the television shut off. The next morning I went down to cancel and the clerk gave me a room on the second floor, in better condition, still without tissues, with a sagging mattress and a heater that was noisy and shut off at 75 degrees and started up at 50 degrees with no apparent thermostat.
We stayed for 2 nights in mid-May because of a soccer tournament in Sheridan. The beds were pretty comfortable but there was no hot water either morning and complimentary breakfast was practically non existent. I don't think the hotel staff was prepared to have such a high occupancy. The manager was very polite and apologetic about the lack of hot water the first morning and said it was going to be fixed. Unfortunately, the problem occurred the next morning too. We won't be staying there again.
Overnighted here on multi-day trip. Nothing really remarkable. I gave this three stars mainly because of the friendliness of the staff; both day and night were friendly and helpful. A fridge, microwave, and wifi in the room is a plus. Otherwise, this is a two star.
- Free full breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Quality Inn is located within a mile (2 km) of Buffalo Golf Club and Jim Gatchell Memorial Museum. This 60-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Washington Memorial Park is also 1.5 mi (2.3 km) away.
Start your day off right with a free full breakfast offered each morning.
Quality Inn's 60 rooms are individually decorated and provide balconies, coffee makers, and free local calls. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Ironing boards and desks are also standard. Bathrooms are shared.
Renovated in 2013, Quality Inn offers an outdoor pool, free WiFi in public areas, and a conference center. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a 24-hour business center, a computer station, and express check-in.