Holiday Inn London - Shepperton by IHG

4.0 star property
Suburban hotel with a fitness center and a sauna

Choose dates to view prices

Photo gallery for Holiday Inn London - Shepperton by IHG

Exterior
Exterior
Bar (on property)
Fitness facility
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Air conditioning

Explore the area

View in a map
Felix Lane, Shepperton, England, TW17 8NP
  • Place, Kempton Racecourse
    ‪6 min drive‬
  • Place, Thorpe Park
    ‪9 min drive‬
  • Place, Hampton Court Palace
    ‪11 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪20 min drive‬

Room options

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 204 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(25 reviews)
  • 204 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 Double Bed

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 Double Bed with Sofa bed

7.0 out of 10
Good
(16 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Shepperton

Located within a 5-minute walk of Thames River, Holiday Inn London - Shepperton by IHG is within a mile (2 km) of Thames Path. This 4-star hotel welcomes guests with 184 rooms and conveniences like an indoor pool, free in-room WiFi, and a gym.

What's nearby

  • Kempton Racecourse - 6 min drive - 2.5 miles
  • Brooklands Museum - 8 min drive - 3.7 miles
  • Thorpe Park - 9 min drive - 6.0 miles
  • Mercedes-Benz World - 10 min drive - 4.7 miles
  • Hampton Court Palace - 11 min drive - 5.1 miles

Getting around

  • Shepperton Station - 3 min drive
  • Hatton Cross Underground Station - 12 min drive
  • Heathrow Airport (LHR) - 39 min drive

Restaurants

  • ‪The Walton Village - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪PizzaExpress - ‬4 min drive
  • ‪Nando's - ‬3 min drive
  • ‪The Anglers - ‬4 min drive

About this property

Holiday Inn London - Shepperton by IHG

Suburban hotel with a fitness center and a sauna
At Holiday Inn London - Shepperton by IHG, guests enjoy an indoor pool, a gym, and a sauna. Self parking is available for GBP 8 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, a hot tub, and meeting rooms.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Coffee makers, safes, and phones are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • In The Wings

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,691 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 30 per pet, per night
  • Dogs only
  • 1 total (49 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 8 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn London Hotel Shepperton
Holiday Inn London Shepperton
Holiday Inn Shepperton
Holiday Inn Shepperton London
London Shepperton
London Shepperton Holiday Inn
Shepperton Holiday Inn
Shepperton London
Holiday Inn London-Shepperton Hotel Shepperton
Holiday Inn London Shepperton Hotel
Holiday London Shepperton
London Shepperton By Ihg
Holiday Inn London Shepperton
Holiday Inn London Shepperton an IHG Hotel
Holiday Inn London - Shepperton by IHG Hotel
Holiday Inn London - Shepperton by IHG Shepperton
Holiday Inn London - Shepperton by IHG Hotel Shepperton

Frequently asked questions

Is a free cancellation option available at Holiday Inn London - Shepperton by IHG?

Holiday Inn London - Shepperton by IHG offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn London - Shepperton by IHG?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn London - Shepperton by IHG on Oct 19, 2025 start from $95.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Holiday Inn London - Shepperton by IHG?

This hotel is located in Shepperton, just steps from Thames River. You'll also find Hampton Court Palace and Kempton Racecourse within a short drive.

Is parking available on site at Holiday Inn London - Shepperton by IHG?

Yes, parking is offered for GBP 8 per day. Accessible parking is also available for guests.

Does Holiday Inn London - Shepperton by IHG have a casino at the property?

No, Holiday Inn London - Shepperton by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn London - Shepperton by IHG?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:30 AM and 9:00 PM.

Is Holiday Inn London - Shepperton by IHG good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Holiday Inn London - Shepperton by IHG?

Yes, guests can enjoy a spa tub at this hotel.

Does Holiday Inn London - Shepperton by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn London - Shepperton by IHG serves buffet breakfast for a surcharge each morning at In The Wings.

Does Holiday Inn London - Shepperton by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Holiday Inn London - Shepperton by IHG for a fee of GBP 30 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Holiday Inn London - Shepperton by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Holiday Inn London - Shepperton by IHG?

The closest major airport to Holiday Inn London - Shepperton by IHG is Heathrow Airport (LHR), which is 19.3 mi away (39 minutes by car). Another top airport is Farnborough (FAB), which is located 24.8 mi away (48-minute drive).

Can I book a room with a balcony at Holiday Inn London - Shepperton by IHG?

No, at Holiday Inn London - Shepperton by IHG, there aren't any guestrooms that list a balcony.

Does Holiday Inn London - Shepperton by IHG host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Holiday Inn London - Shepperton by IHG.

Reviews

Holiday Inn London - Shepperton by IHG Reviews

8.0

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 367 out of 873 reviews
Rating 8 - Good. 271 out of 873 reviews
Rating 6 - Okay. 134 out of 873 reviews
Rating 4 - Poor. 61 out of 873 reviews
Rating 2 - Terrible. 40 out of 873 reviews

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming
Stayed 1 night in Jul 2025

10/10 Excellent

Trevor

Stayed 2 nights in Jun 2025

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

Amazing hotel. Very wonderful staff, great breakfast, beautiful decor. Very nice gardens with exotic birds and wild flowers.
Stayed 7 nights in Jun 2025

10/10 Excellent

Josh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, staff were great. Very impressed

Stayed 3 nights in Jun 2025

6/10 Okay

Sarah

Stayed 1 night in Jun 2025

10/10 Excellent

PAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

LUKASZ

Stayed 2 nights in Jun 2025

8/10 Good

Ashfaq

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always stay here when I am on business for the last few years All very good including all the staff But the breakfast options in the morning have gone down hill Please bring back small boxes of cereal and yogurt cartons plus juice cartons as well
Stayed 2 nights in Jun 2025

6/10 Okay

Graeme

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Disappointing

We booked this for an overnight family stay due to the pool, the air-con and the proximity to Thorpe Park. We checked the IHG website the day before to see that the pool was open until 10pm, but when we checked in a 7pm, we were told that the children weren't allowed in the pool after 7pm and that the pool closed at 8pm for adults too, as a result we had 2 very upset boys. We then went to go for dinner in the hotel, as the website said that "Kids eat free", but the bar staff didn't seem to know anything about the offer, so we had to "prove" it, by showing them the page on their own website. On top of this, the hotel room wall had some sort of red stain/mould across it and the bathroom door was water damaged and warped, so overall not a great stay.
Stayed 1 night in Jun 2025

6/10 Okay

Jeffrey, Bradenton

Stayed 1 night in Jun 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Darren

Stayed 1 night in May 2025

10/10 Excellent

Terrance Kudakwashe

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just smooth easy accessibility.
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Larry

Liked: Cleanliness, property conditions & facilities, room comfort
The price quoted was less than what was charged, after sign in and payment was charged 3 1/2 percent for currency that was already higher than exchange rate. Had to ask for toilet paper. Ask for ice and he gave us two cubes. The hotel was in the middle of nowhere.
View of the roof with trash on it.
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter, Sawtry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay , all are needs were catered for . We will be coming back soon.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lewis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Abdiwali

Stayed 1 night in Jun 2025

6/10 Okay

Lee

Business traveler
Liked: Staff & service
Disliked: Cleanliness

Okay for a night, but a little out of the way

Arrived and booked through Hotels.com, was greeted by reception warmly, was allocated room on the first floor, sadly no view whatsoever as it was blocked by Roofing, therefore made the room feel very dark. Room could do with a lick of paint and the air-conditioning unit seem to come in and wake you up on its own accord. Room generally film tired, but okay for a night stay. Parking is chargeable at eight or £9 per night, website states only £3 for residence, this is not the case. It was raining when I checked in, and the newly refurbished tiles on the entrance to the hotel are a death trap, so slippy.
Stayed 1 night in Jun 2025

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Gajadeepan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable hotel, with a mix of clients, business and tourist. Clean, modern with all you could want. Why they need to charge for parking is unwarranted. The hotel is fairly isolated.
Stayed 2 nights in May 2025

10/10 Excellent

Ma Cecilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and friendly staff. Everything you need in one place.
Stayed 2 nights in May 2025