Holiday Inn London - Shepperton by IHG

4.0 star property
Suburban hotel with a fitness center and a sauna

Choose dates to view prices

Photo gallery for Holiday Inn London - Shepperton by IHG

Exterior
Fitness facility
Indoor pool
Bar (on property)
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pet friendly

Explore the area

Map
Felix Lane, Shepperton, England, TW17 8NP
  • Hampton Court Palace
    ‪11 min drive‬
  • Twickenham Stadium
    ‪14 min drive‬
  • Chessington World of Adventures
    ‪17 min drive‬
  • London (LHR-Heathrow)
    ‪20 min drive‬

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Room options

Standard Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 204 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(9 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Premium Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(20 reviews)
  • 204 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Shepperton

Located within a 5-minute walk of Thames River, Holiday Inn London - Shepperton by IHG is within a mile (2 km) of Thames Path. This 4-star hotel welcomes guests with 184 rooms and conveniences like an indoor pool, free in-room WiFi, and a gym.

What's nearby

  • Kempton Racecourse - 6 min drive - 2.5 miles
  • Thorpe Park - 9 min drive - 6.0 miles
  • Hampton Court Palace - 11 min drive - 5.1 miles
  • Twickenham Stadium - 14 min drive - 8.2 miles
  • Chessington World of Adventures - 17 min drive - 8.5 miles

Getting around

  • Shepperton Station - 3 min drive
  • Hatton Cross Underground Station - 12 min drive
  • Heathrow Airport (LHR) - 39 min drive

Restaurants

  • ‪The Walton Village - ‬4 min drive
  • ‪The Swan - ‬4 min drive
  • ‪Sushi Wakyo - ‬3 min drive
  • ‪The Surrey Coffee Company - ‬4 min drive
  • ‪The Anglers - ‬4 min drive

About this property

Holiday Inn London - Shepperton by IHG

Suburban hotel with a fitness center and a sauna
At Holiday Inn London - Shepperton by IHG, guests enjoy an indoor pool, a gym, and a sauna. Self parking is available for GBP 8 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, a hot tub, and meeting rooms.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Coffee makers, safes, and phones are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Languages

English, French, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • In The Wings

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,691 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 30 per pet, per night
  • Dogs only
  • 1 total (49 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 8 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn London Hotel Shepperton
Holiday Inn London Shepperton
Holiday Inn Shepperton
Holiday Inn Shepperton London
London Shepperton
London Shepperton Holiday Inn
Shepperton Holiday Inn
Shepperton London
Holiday Inn London-Shepperton Hotel Shepperton
Holiday Inn London Shepperton Hotel
Holiday London Shepperton
London Shepperton By Ihg
Holiday Inn London Shepperton
Holiday Inn London Shepperton an IHG Hotel
Holiday Inn London - Shepperton by IHG Hotel
Holiday Inn London - Shepperton by IHG Shepperton
Holiday Inn London - Shepperton by IHG Hotel Shepperton

Frequently asked questions

Is a free cancellation option available at Holiday Inn London - Shepperton by IHG?

Holiday Inn London - Shepperton by IHG offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

What can I see close to Holiday Inn London - Shepperton by IHG?

This hotel is located in Shepperton, just steps from Thames River. You'll also find Hampton Court Palace and Kempton Racecourse within a short drive.

Will I be able to park at Holiday Inn London - Shepperton by IHG?

Yes, parking is offered for GBP 8 per day. Accessible parking is also available for guests.

Does Holiday Inn London - Shepperton by IHG have a casino at the property?

No, Holiday Inn London - Shepperton by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn London - Shepperton by IHG?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:30 AM and 9:00 PM.

Is Holiday Inn London - Shepperton by IHG good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Holiday Inn London - Shepperton by IHG?

Yes, guests can enjoy a spa tub at this hotel.

Does Holiday Inn London - Shepperton by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn London - Shepperton by IHG serves buffet breakfast for a surcharge each morning at In The Wings.

Does Holiday Inn London - Shepperton by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Holiday Inn London - Shepperton by IHG for a fee of GBP 30 per pet, per night. The property also provides food and water bowls.

Does Holiday Inn London - Shepperton by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Holiday Inn London - Shepperton by IHG?

The closest major airport to Holiday Inn London - Shepperton by IHG is Heathrow Airport (LHR), which is 19.3 mi away (39 minutes by car). Another top airport is Farnborough (FAB), which is located 24.8 mi away (48-minute drive).

Can I book a room with a balcony at Holiday Inn London - Shepperton by IHG?

No, at Holiday Inn London - Shepperton by IHG, there aren't any guestrooms that list a balcony.

Does Holiday Inn London - Shepperton by IHG host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Holiday Inn London - Shepperton by IHG.

Holiday Inn London - Shepperton by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 321 out of 784 reviews
Rating 8 - Good. 248 out of 784 reviews
Rating 6 - Okay. 123 out of 784 reviews
Rating 4 - Poor. 58 out of 784 reviews
Rating 2 - Terrible. 34 out of 784 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
We were so happy there. Staff so lovely and helpful. Recommend!
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Check in was a joke, took over an hour to check in. We did get a drinks voucher but I was tired and just wanted to go to bed. The mattress was really hard and uncomfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

david

Traveled with family and small children
Liked: Amenities
If we are in the area we would stay at this hotel. As a young family we had concerns with the children’s play area too close to the front door for the safety of the children.
Stayed 3 nights in Feb 2025

10/10 Excellent

Abigail

Stayed 2 nights in Feb 2025

4/10 Poor

Sashaa

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Ok

The welcome.we got was lovely and gave us amazing vibes about staying there seemed a friendly pleasant place but then first time walking to our room when my son 12 years old to"get out the way can you no see the trolley ive got " from a cleaner in a hallway because he had bags passing her cleaning. Had no shower first night the water pressure and took 24 hours to be delt with. Spoke to the receptionist 2nd day and mentioned the problems and said for the price of stay its a bit disappointing and kind of exepcted them to try make some wort off guesure or even gift a drink to show they actually calue customers hotel was nice just the little troubles i had wasnt a priorty and not taken as a issue
Stayed 2 nights in Feb 2025

8/10 Good

iain

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice inside but tired outside. Very busy and lots of new staff so really helpful but service late and at times poor. Also allocated a disabled access room without being told. Shower very low etc
Stayed 1 night in Feb 2025

10/10 Excellent

Eunice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always lovely staff who go above and beyond, from check in staff to cleaning staff. Just great.
Stayed 2 nights in Feb 2025

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

charlotte

Great stay

It was a lovely room. Had all the amenities we needed. The reception gave us a little book and pens for our 1 year old which was lovely.
Stayed 1 night in Feb 2025

2/10 Terrible

Richard

Disliked: Staff & service
.
Stayed 7 nights in Jan 2025

8/10 Good

Constantin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It is clean but the food it’s terrible and if you travel by car and you park in they’re car park they’ll send you a fine after a week even if you oay for the car park at the reception
Stayed 2 nights in Nov 2024

8/10 Good

Jamie

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Victoria

Stayed 1 night in Dec 2024

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. Thank you
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Neil

Traveled with partner
Liked: Staff & service, amenities
Nice hotel. However guests over the corridor were partying loudly until the early hours. The staff dealt with it eventually.
Stayed 2 nights in Nov 2024

6/10 Okay

Shakeera

Traveled with group
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was too cold, please fix this issue.
Stayed 1 night in Dec 2024