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Holiday Inn London - Shepperton by IHG

4.0 star property
Suburban hotel with a fitness center and a sauna

Choose dates to view prices

Photo gallery for Holiday Inn London - Shepperton by IHG

Exterior
Fitness facility
Exterior
Bar (on property)
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Parking available

Explore the area

View in a map
Felix Lane, Shepperton, England, TW17 8NP
  • Place, Thames River
    ‪3 min walk‬
  • Place, Shepperton Marina
    ‪4 min walk‬
  • Place, Thames Path
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪24 min drive‬

Room options

View all photos for Premium Room

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 204 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(28 reviews)
  • 204 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 Double Bed

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 Double Bed with Sofa bed

7.2 out of 10
Good
(17 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Shepperton

Located within a 5-minute walk of Thames River, Holiday Inn London - Shepperton by IHG is within a mile (2 km) of Thames Path. This 4-star hotel welcomes guests with 184 rooms and conveniences like an indoor pool, free in-room WiFi, and a gym.

What's nearby

  • Thames River - 3 min walk - 0.2 miles
  • Shepperton Marina - 4 min walk - 0.3 miles
  • Thames Path - 6 min walk - 0.4 miles
  • Sunbury Park Walled Garden - 7 min drive - 2.3 miles
  • Hampton Court Palace - 12 min drive - 5.3 miles

Getting around

  • Shepperton Station - 3 min drive
  • Hatton Cross Underground Station - 12 min drive
  • Heathrow Airport (LHR) - 39 min drive

Restaurants

  • ‪The Walton Village - ‬4 min drive
  • ‪PizzaExpress - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Nando's - ‬3 min drive
  • ‪The Anglers - ‬4 min drive

About this property

Holiday Inn London - Shepperton by IHG

Suburban hotel with a fitness center and a sauna
At Holiday Inn London - Shepperton by IHG, guests enjoy an indoor pool, a gym, and a sauna. Self parking is available for GBP 8 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, a hot tub, and meeting rooms.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Coffee makers, safes, and phones are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Similar properties

Exterior
Radisson RED London Twickenham
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,001 reviews
$109 nightly
The price is $131
Dec 14 - Dec 15
Total with taxes and fees
Radisson RED London Twickenham

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • In The Wings

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,691 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 30 per pet, per night
  • Dogs only
  • 1 total (49 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 8 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn London Hotel Shepperton
Holiday Inn London Shepperton
Holiday Inn Shepperton
Holiday Inn Shepperton London
London Shepperton
London Shepperton Holiday Inn
Shepperton Holiday Inn
Shepperton London
Holiday Inn London-Shepperton Hotel Shepperton
Holiday Inn London Shepperton Hotel
Holiday London Shepperton
London Shepperton By Ihg
Holiday Inn London Shepperton
Holiday Inn London Shepperton an IHG Hotel
Holiday Inn London - Shepperton by IHG Hotel
Holiday Inn London - Shepperton by IHG Shepperton
Holiday Inn London - Shepperton by IHG Hotel Shepperton

Frequently asked questions

Is a free cancellation option available at Holiday Inn London - Shepperton by IHG?

Holiday Inn London - Shepperton by IHG offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn London - Shepperton by IHG?

As of Dec 3, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn London - Shepperton by IHG on Dec 21, 2025 start from $92.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Holiday Inn London - Shepperton by IHG?

This hotel is located in Shepperton, just steps from Thames River. You'll also find Hampton Court Palace and Kempton Racecourse within a short drive.

Is there parking available at Holiday Inn London - Shepperton by IHG?

Yes, parking is offered for GBP 8 per day. Accessible parking is also available for guests.

Does Holiday Inn London - Shepperton by IHG have a casino at the property?

No, Holiday Inn London - Shepperton by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn London - Shepperton by IHG?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:30 AM and 9:00 PM.

Is Holiday Inn London - Shepperton by IHG a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Holiday Inn London - Shepperton by IHG?

Yes, this hotel has a spa tub.

Does Holiday Inn London - Shepperton by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn London - Shepperton by IHG serves buffet breakfast for a surcharge each morning at In The Wings.

Does Holiday Inn London - Shepperton by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Holiday Inn London - Shepperton by IHG for a fee of GBP 30 per pet, per night. The property also provides food and water bowls.

Does Holiday Inn London - Shepperton by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Holiday Inn London - Shepperton by IHG?

The closest major airport to Holiday Inn London - Shepperton by IHG is Heathrow Airport (LHR), which is 19.3 mi away (39 minutes by car). Another top airport is Farnborough (FAB), which is located 24.8 mi away (48-minute drive).

Can I book a room with a balcony at Holiday Inn London - Shepperton by IHG?

No, at Holiday Inn London - Shepperton by IHG, there aren't any guestrooms that list a balcony.

Does Holiday Inn London - Shepperton by IHG host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Holiday Inn London - Shepperton by IHG.

Reviews

Holiday Inn London - Shepperton by IHG Reviews

8.2

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 393 out of 915 reviews
Rating 8 - Good. 281 out of 915 reviews
Rating 6 - Okay. 136 out of 915 reviews
Rating 4 - Poor. 62 out of 915 reviews
Rating 2 - Terrible. 43 out of 915 reviews

Reviews

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meal choices are limited. Hotel staff need "warmth" in their interactions with guests.
Stayed 1 night in Aug 2025

8/10 Good

Hari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Friendly, warm and inviting and nice decor. Convenient to airport as arrived late.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Anuradha

Stayed 1 night in Aug 2025

10/10 Excellent

Opeoluwa

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful place for vacation
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Had a really greay stay. Really warm and friendly welcom by Téa on reception followed by a really friendly bar tender. Clean and spacious room. Great room service, very prompt and polite. Only slight negative was the sausages in the morning didn't taste of anything, obviously poor quality
Stayed 1 night in Aug 2025

10/10 Excellent

Brett

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Great hotel. Very clean and has a great small gym, pool area, sauna and steam room
Stayed 1 night in Jul 2025

8/10 Good

Omobukola

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short Getaway 60 th Celebration

Was a very nice get away with friends and celebrating a friend at 60 at the Hotel. Ambience was great and had a very great Time. Look forward to Visiting the hotel again if given a good discount as I came all the Way from America.
Stayed 2 nights in Aug 2025

10/10 Excellent

Adrian

Stayed 1 night in Aug 2025

6/10 Okay

Jonathan

Traveled with family
Disliked: Property conditions & facilities
Helpful staff , despite some IT issues. The lobby and restaurant were spotlessly clean. The hall way to our room could do with somw TLC, and the door to pur bathroom was the same. Gym was small with not mich kit there but the pool looked nice- no kids after 7pm.
Stayed 1 night in Aug 2025

10/10 Excellent

Terence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Overall it was a clean hotel, friendly staff and fantastic facilities. The room was very clean but I think the bathroom need some redesigning.
Stayed 2 nights in Aug 2025

6/10 Okay

PHILIP

Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Stopped over between Chessington and Thorpe Park visits. Lovely pool staff, great breakfast. Would love to stay again.
Stayed 1 night in Aug 2025

8/10 Good

Rosa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, clean and spacious rooms. Friendly staff. Food ok, breakfast - a good variety but taste was a little disappointing- I've had better, but would stay again.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great pool and friendly staff. However the insistence on ordering food via an inefficient tablet app, rather than a friendly person spoiled our dinner experience.
Stayed 1 night in Aug 2025

2/10 Terrible

Ralph

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Samantha

Traveled with family
Liked: Staff & service

Ok

Hotel looks nice at the outset but tired in places such as the shower and pool. Food was average. Good that children ate free though. Pleasant stay but could be better.
Stayed 1 night in Aug 2025

10/10 Excellent

Dhilwara

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded our expectations but mostly due to the attentive and amazing staff. They were all so lovely and the restaurant staff catered to our needs to the fullest. The kids eat free options were great. The halal option on the afternoon tea was exceptional. We will definitely return again in future. My children enjoyed their stay immensely. Specifically Ishak at front desk, Barbara and Rishu in the Storyboard restaurant and chef Milton.
Family room
Family room
Family room
Table set up
Stayed 2 nights in Aug 2025

10/10 Excellent

Fathima Nafla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was really good overall, but there are two matters that need to be addressed On the second day of our stay, we went to the pool after signing in at reception.around 11am However, after about 10–15 minutes, we were asked to leave due to a regular class taking place. This was disappointing as we were not informed about it in advance, and the kids were really upset.
Stayed 2 nights in Aug 2025

8/10 Good

Neil

Stayed 2 nights in Jul 2025

2/10 Terrible

Abigail

Stayed 1 night in Jul 2025

4/10 Poor

Alistair

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

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