The Pavilion Hotel

4.5 star property
Luxury Shenzhen hotel connected to a shopping center, a quick walk to Huaqiangbei

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Photo gallery for The Pavilion Hotel

Building design
Indoor pool, outdoor pool, sun loungers
Signature Room | Premium bedding, down comforters, Select Comfort beds, minibar
Front of property - evening/night
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • Parking included
  • Gym
  • Air conditioning
  • Housekeeping

Explore the area

Map
Huaqiang Road North, 4002, Shenzhen, Guangdong, 518028
  • Huaqiangbei
    ‪5 min walk‬
  • Dongmen Pedestrian Street
    ‪5 min drive‬
  • Huanggang Border Crossing
    ‪5 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪25 min drive‬

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Room options

Standard Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Signature Room

  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Twin Beds

  • 398 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Executive Room

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Shenzhen

Located in Futian within a short stroll of Huaqiangbei, The Pavilion Hotel is within a 10-minute drive Huanggang Border Crossing. This 291-room, 4.5-star hotel welcomes guests with conveniences like an outdoor pool, an indoor pool, and free in-room WiFi. It's connected to a shopping center in central Shenzhen and also close to Dongmen Pedestrian Street.

What's nearby

  • Huaqiangbei - 5 min walk - 0.3 miles
  • Shenzhen Convention and Exhibition Center - 4 min drive - 2.6 miles
  • Dongmen Pedestrian Street - 5 min drive - 3.0 miles
  • Huanggang Border Crossing - 5 min drive - 3.5 miles
  • Luohu Port - 10 min drive - 3.5 miles

Getting around

  • Huaxin Station - 1 min walk
  • Shenzhen Station - 6 min drive
  • Shenzhen Intl. Airport (SZX) - 37 min drive

Restaurants

  • ‪来自潮州牛肉店 - ‬7 min walk
  • ‪Hui Hotel天邑吧 - ‬4 min walk
  • ‪许留山 - ‬5 min walk
  • ‪嘉旺 - ‬5 min walk
  • ‪旅行者西餐 - ‬5 min walk

About this property

The Pavilion Hotel

Luxury Shenzhen hotel connected to a shopping center, a quick walk to Huaqiangbei
The Pavilion Hotel features an indoor pool, an outdoor pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CNY 380 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
37-inch LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Select Comfort beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and laptop-compatible safes are also available.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 138 for adults and CNY 138 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Cafe Pavilion
  • Loby Bar
  • Phoenix House
  • The Orchard

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting
  • DVD player
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • In a regional park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 29 floors
  • Banquet hall
  • Built in 2001
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CNY 200.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 138 for adults and CNY 138 for children
  • Airport shuttle fee: CNY 380 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 200.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Pavilion Hotel Shenzhen
Pavilion Shenzhen
The Pavilion Hotel Hotel
The Pavilion Hotel Shenzhen
The Pavilion Hotel Hotel Shenzhen

Frequently asked questions

Is a free cancellation option available at The Pavilion Hotel?

The Pavilion Hotel offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to see near The Pavilion Hotel?

This hotel is situated in Futian within a 10-minute walk of Huaqiangbei and Shenzhen Central Park. You'll also find Coco Park Shopping Center and Huanggang Border Crossing within a short drive.

Is parking available on site at The Pavilion Hotel?

Yes, self parking is offered for free at the hotel.

Does The Pavilion Hotel include a casino at the property?

No, The Pavilion Hotel doesn't have a casino.

Will I find an indoor pool at The Pavilion Hotel?

Yes, this hotel has an indoor pool along with an outdoor pool.

Is The Pavilion Hotel good for couples?

Amenities that appeal to couples at this hotel include a comfy mattress, a minibar, and free Internet access.

Are there hot tubs at The Pavilion Hotel?

No, but guests can enjoy a steam room at this hotel.

Does The Pavilion Hotel have a restaurant that serves breakfast?

Yes, The Pavilion Hotel has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Does The Pavilion Hotel allow pets to stay for free?

No, pets aren't allowed at The Pavilion Hotel.

Does The Pavilion Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Pavilion Hotel?

The closest major airport to The Pavilion Hotel is Shenzhen Intl. Airport (SZX), which is 23.3 mi away (37 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is around 18.8 mi away.

Are there rooms with balconies that I can book at The Pavilion Hotel?

No, you won't find guestrooms with balconies at The Pavilion Hotel.

Does The Pavilion Hotel offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at The Pavilion Hotel.

The Pavilion Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 105 out of 297 reviews
Rating 8 - Good. 127 out of 297 reviews
Rating 6 - Okay. 46 out of 297 reviews
Rating 4 - Poor. 14 out of 297 reviews
Rating 2 - Terrible. 5 out of 297 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was close to the train, 4 stops and you are at dongmen market area. There is also lots of shopping near the hotel, especially if you like tech. The hotel was great except the bed was hard.
Stayed 2 nights in Feb 2025

6/10 Okay

Lawrence, Brampton

Traveled with partner
Liked: Staff & service
hotel is outdated. the shower in the room is a killer. water from the shower came out so weakly that could hardly washed away the soup on the body.
Stayed 2 nights in Feb 2025

10/10 Excellent

YUBO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is a little bit more otherwise all good!
Stayed 3 nights in Jan 2025

4/10 Poor

HUNG TAK

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

George, PortMoody

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Simon, Perth

Liked: Cleanliness, amenities
Nice clean room. Good location and nice staff
Stayed 5 nights in Jan 2025

6/10 Okay

Chikaodi

I will rate this property average. Bed was as hard as rock.
Stayed 5 nights in Dec 2024

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good food
Stayed 7 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

George, PortMoody

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very nice property overall.
Stayed 1 night in Sep 2024

10/10 Excellent

KEUNG-KWOK

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good hotel
Stayed 1 night in Sep 2024

10/10 Excellent

George, PortMoody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, and professionally handled property
Stayed 2 nights in Sep 2024

8/10 Good

Arjun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I had a good stay here. The hotel is quite old but still pleasant. I would stay here again. However, there are 2 things that need to improve: 1. wifi: the current free wifi requires a local phone number. I believe many foreigners who are just in Shenzhen for a brief time would not have a local SIM card. So, foreigners cannot access the wifi! There needs to be a suitable way to access the wifi without a phone number. 2. Hotel lobby has very limited seating area. Although there’s plenty of sofas in the cafe that is mostly empty during the day, the actual lobby seating area just has 2 small sofas and 1 larger sofa. This needs to be doubled, maybe tripled in capacity. The problem is that it’s often full, especially between 11-3pm. When you check out, but don’t fly out for a while, you want to be able to sit and relax for a while, and the current set up does not provide this. Despite these 2 points, still a pleasant stay.
Stayed 2 nights in Sep 2024

8/10 Good

Tzuchiang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Hsiuming

Stayed 1 night in Jun 2024

10/10 Excellent

Yimin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars accommodation.
Stayed 2 nights in May 2024

4/10 Poor

Harrison

Traveled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The aircon does not work well at all! Hotel is very very run down and tacky. Needs to be completely re-modelled. The location is great which is the only redeeming feature.

10/10 Excellent

YU ZHONG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pavilion Hotel is great if you're headed to the SHENZHEN Electronics Market or SEG Plaza for business. The rooms are small but really clean. Just ask for a non-smoking room when you check in. Plus, there's a subway station right outside, so getting around is super easy.
Stayed 2 nights in Apr 2024

8/10 Good

TAKASHI

Stayed 3 nights in Apr 2024

10/10 Excellent

WALTER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 3 nights in Mar 2024

10/10 Excellent

Xiaohong

Liked: Staff & service, amenities, property conditions & facilities
Nice location to subway system connecting to the airport and railway station. Good restaurants nearby. Staff are very friendly and helpful. Room is larger than general standard size.
Stayed 2 nights in Mar 2024

6/10 Okay

Hin Kwong

Stayed 1 night in Feb 2024

8/10 Good

Jason

Stayed 3 nights in Nov 2023

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023