Novotel Shenzhen Bauhinia4.0 out of 5.0
Recent guest reviews
This Novotel does not live up to the brand. The staff's English is terrible. When you go to a western branded hotel, you expect a decent level of English. I arrived with my another person-we had reserved two rooms. We handed our passports to the front desk clerk. He fumbled around and did not have a clue as to what he was doing. He finally handed me the room key. I asked him why he only gave me one room when we had two reserved. He just assumed that we (two males) were sharing a room. He never bothered to ask. Seems like the front desk people never got ANY training. The service was TERRIBLE. You expect a certain level at a Novotel and this was not even close.
Located in Futian within a mile (2 km) of Splendid China Folk Village, Novotel Shenzhen Bauhinia is within 2 miles (3 km) of other popular sights such as Happy Valley. This 196-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a fitness center. In a regional park, the hotel is also close to Window of the World and Shenzhen International Garden and Flower Expo Park.
Enjoy the pool views at LaVillaWestern Restaurant, one of 2 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 10 AM.
Novotel Shenzhen Bauhinia's 196 rooms are air-conditioned and provide minibars, coffee makers, and safes. TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Other amenities include hair dryers, phones, and ironing boards.
Guests of Novotel Shenzhen Bauhinia have access to an outdoor pool, a fitness center, and free WiFi in public areas. Staff members are on hand to provide dry cleaning/laundry services, concierge services, and luggage storage. Additional amenities include 8 meeting rooms, a conference center, and a business center.
Reviews from Trip Advisor
75% of guests recommend this hotelTotal of 281 reviews