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JEN Shenzhen Qianhai By Shangri-La

4.0 star property

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Photo gallery for JEN Shenzhen Qianhai By Shangri-La

Exterior
Property video
Breakfast, lunch, dinner and brunch served
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Daily buffet breakfast for a fee

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
No. 399 Qianwan 1st Road, Qianhai, Shenzhen-Hong Kong Corp Zone, Nanshan D., Shenzhen, Guangdong, 518054
  • Place, Qianhai International Conference Center
    ‪11 min walk‬
  • Place, OH Bay
    ‪2 min drive‬
  • Place, Xin'an Nantou Ancient City
    ‪2 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪15 min drive‬

Room options

View all photos for STUDIO King

Premium bedding, down comforters, individually decorated

STUDIO King

  • Sleeps 2

View all photos for STUDIO(L)

Premium bedding, down comforters, individually decorated

STUDIO(L)

  • Sleeps 2

View all photos for STUDIO Twin

Premium bedding, down comforters, individually decorated

STUDIO Twin

  • Sleeps 2

View all photos for STUDIO(XL)

Premium bedding, down comforters, individually decorated

STUDIO(XL)

  • Sleeps 2

View all photos for STUDIO+ Twin

Premium bedding, down comforters, individually decorated

STUDIO+ Twin

  • Sleeps 2

View all photos for STUDIO+ King

Premium bedding, down comforters, individually decorated

STUDIO+ King

  • Sleeps 2

View all photos for STUDIO+ King

STUDIO+ King | Premium bedding, down comforters, individually decorated

STUDIO+ King

  • Bay view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO+ Twin

Premium bedding, down comforters, individually decorated

STUDIO+ Twin

  • Bay view
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for STUDIO(XL)

STUDIO(XL) | Premium bedding, down comforters, individually decorated

STUDIO(XL)

  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO(L)

STUDIO(L) | Premium bedding, down comforters, individually decorated

STUDIO(L)

  • Bay view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO King

STUDIO King | Premium bedding, down comforters, individually decorated

STUDIO King

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO Twin

Premium bedding, down comforters, individually decorated

STUDIO Twin

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Shenzhen

Located in Nanshan, JEN Shenzhen Qianhai By Shangri-La is 1.8 mi (3 km) from Xin'an Nantou Ancient City and within a 10-minute drive of other popular attractions like Shenzhen Bay Sports Center. This 4-star hotel has 369 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • Qianhai International Conference Center - 11 min walk - 0.6 miles
  • Qianhai Vanke International Conference Center - 11 min walk - 0.6 miles
  • OH Bay - 2 min drive - 1.3 miles
  • Xin'an Nantou Ancient City - 2 min drive - 1.5 miles
  • Window of the World - 10 min drive - 6.9 miles

Getting around

  • Menghai Station - 6 min walk
  • Xili Railway Station - 9 min drive
  • Shenzhen Intl. Airport (SZX) - 34 min drive

Restaurants

  • ‪炳胜私厨 - ‬15 min walk
  • ‪McDonald’s (麦当劳) - ‬13 min walk
  • ‪广州酒家 - ‬12 min walk
  • ‪Kuddo Coffee - ‬16 min walk
  • ‪潮发潮汕牛肉店 - ‬15 min walk

About this property

JEN Shenzhen Qianhai By Shangri-La

Guests of JEN Shenzhen Qianhai By Shangri-La have access to an indoor pool, a 24-hour gym, and a sauna. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include free WiFi in public areas, a seasonal outdoor pool, and express check-out.
44-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and slippers. Phones, ironing boards, and desks are also available. Change of towels is available on request.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: HKD 170 for adults and HKD 85 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KOAN
  • 前海精酿
  • 开唐咖啡吧
  • 开唐新派亚洲厨房

Things to do

  • 24-hour gym
  • Fitness classes
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Lifeguards on site
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 44-inch LCD TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for HKD 260 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately HKD 170 for adults and HKD 85 for children
  • Rollaway bed fee: HKD 260 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to December.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Jen Shenzhen Qianhai By Shangri La

JEN Shenzhen Qianhai By Shangri-La Hotel

JEN Shenzhen Qianhai By Shangri-La Shenzhen

JEN Shenzhen Qianhai By Shangri-La Hotel Shenzhen

Frequently asked questions

Are free cancellation options available at JEN Shenzhen Qianhai By Shangri-La?

JEN Shenzhen Qianhai By Shangri-La provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at JEN Shenzhen Qianhai By Shangri-La?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at JEN Shenzhen Qianhai By Shangri-La on Jun 21, 2026 start from $102, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near JEN Shenzhen Qianhai By Shangri-La?

This hotel is situated in Nanshan, close to Window of the World, Shenzhen Uniwalk Qianhai, and Yifang Center. You'll also find Xin'an Nantou Ancient City and Sea World within a short drive.

Is there parking available at JEN Shenzhen Qianhai By Shangri-La?

Yes, self parking is offered for free at the hotel. An electric car charging station is also available for guests.

Does JEN Shenzhen Qianhai By Shangri-La feature a casino?

No, JEN Shenzhen Qianhai By Shangri-La doesn't have a casino.

Will I find an indoor pool at JEN Shenzhen Qianhai By Shangri-La?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have access between 6:00 AM and 10:00 PM and the seasonal pool is normally open from April until December.

What amenities will couples enjoy at JEN Shenzhen Qianhai By Shangri-La?

There are plenty of amenities for couples at this hotel, including an al fresco restaurant, an indoor pool, and 2 bars/lounges.

Does JEN Shenzhen Qianhai By Shangri-La have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does JEN Shenzhen Qianhai By Shangri-La feature a restaurant that includes a breakfast menu?

Yes, JEN Shenzhen Qianhai By Shangri-La serves buffet breakfast for a surcharge each morning at 开唐新派亚洲厨房.

Will JEN Shenzhen Qianhai By Shangri-La allow pets to stay free of charge?

No, pets and service animals aren't allowed at JEN Shenzhen Qianhai By Shangri-La.

Does JEN Shenzhen Qianhai By Shangri-La have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from JEN Shenzhen Qianhai By Shangri-La?

The closest major airport to JEN Shenzhen Qianhai By Shangri-La is Shenzhen Intl. Airport (SZX), which is 15.5 mi away (34 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is located 24.6 mi away (50-minute drive).

Are there rooms with balconies at JEN Shenzhen Qianhai By Shangri-La?

No, you won't find guestrooms with balconies at JEN Shenzhen Qianhai By Shangri-La.

Does JEN Shenzhen Qianhai By Shangri-La host weddings?

There are wedding services available at JEN Shenzhen Qianhai By Shangri-La if that's in your vacation plans.

JEN Shenzhen Qianhai By Shangri-La Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 133 out of 176 reviews
Rating 8 - Good. 33 out of 176 reviews
Rating 6 - Okay. 5 out of 176 reviews
Rating 4 - Poor. 1 out of 176 reviews
Rating 2 - Terrible. 4 out of 176 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Wai-Sing

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! I was particularly impressed by the massive fitness area. I loved it as I always needed to work out as my daily routine. The lobby smells nice too
Stayed 4 nights in Feb 2026

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities
Great location. Walking distance to excellent food and services. The room is not particularly large but set up is efficient and comfortable.
Stayed 1 night in Feb 2026

10/10 Excellent

Junli

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean with no unpleasant odors. The surrounding environment was nice and quiet.
Stayed 1 night in Jan 2026

10/10 Excellent

loo

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff
Stayed 3 nights in Jan 2026

6/10 Okay

Winny

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff are pretty new. We’ve asked is there direct access to the mall across the street to avoid walking on the roads with kids. They said no, but we find out there is one at the end. Check in process is pretty long and staff needs to ask their managers for the questions we ask.
Stayed 1 night in Dec 2025

10/10 Excellent

Dominic

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Shiu Leung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view of the water front. Room layout is efficient and compact. Overall it serves my need.
Stayed 1 night in Nov 2025

10/10 Excellent

Yiu-Chun

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. I wish the outdoor pool was opened earlier though. I was hoping to get a swim in before my flight.
Stayed 2 nights in Oct 2025

10/10 Excellent

long

Liked: Amenities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

long

Stayed 4 nights in Aug 2025

10/10 Excellent

David Wong

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's our first time here and we were shocked how huge their gym was compared to typical hotel gyms.
Stayed 1 night in Jul 2025

10/10 Excellent

David Wong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's our 2nd time here, and we like the indoor swimming pool and it's huge gym
Stayed 2 nights in Aug 2025

10/10 Excellent

Suhoi

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

JIAN

Liked: Cleanliness, staff & service, property conditions & facilities
cleanliness
Stayed 3 nights in Jun 2025

8/10 Good

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff, Nice facilities and services
Stayed 4 nights in Jun 2025

10/10 Excellent

TSZ TING

Stayed 2 nights in May 2025

10/10 Excellent

Lizette

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New high tech and accommodating staff. Will surely come back
Stayed 6 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Good
Stayed 1 night in Apr 2025

8/10 Good

Wai Shuen

Stayed 1 night in Mar 2025

10/10 Excellent

chunmin, vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
very clean
Stayed 1 night in Feb 2025

8/10 Good

Coral

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

lang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience. Kind staff and nice facilities. Drinking water equip is remarkable for quick hot and cold water.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jindong

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Nov 2024

10/10 Excellent

Yee Yan Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024