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Hyatt House Shenzhen Airport

4.0 out of 5.0

Recent guest reviews

Quite close to the airport and good connection links to the city. Rooms are great and service quite good as well. Will definitely stay here again if travelling for business. Not a good location if you coming for holidays as the city center is still 30 min away. Nevertheless, for professionals working in aviation it is a very good location.

As always Hyatt house makes me feel at home before I fly home. The hotel breakfast is good. Other meals in hotel is also good. There are other choices for meals nearby including in the transportation hub of Shenzhen airport. In addition there's an excellent value for money buffet dinner in Hyatt Regency ( a sister hotel within 5 mins walk ) with lots of choices especially fresh seafood, free flow draft beers and wines.

My family and I stayed at the Hyatt House Shenzhen Airport in May 2019. The location couldn't be better for traveling! We were greeted by Kasen and Daniel at the check-in desk who were very helpful and friendly. Our room was amazing! Sparkling clean and so very comfortable. Jameson was extra attentive to our needs at breakfast the next morning. We surely appreciated the expert service and high quality accommodations. We definitely would return again!

the room is bigger than expected, and very clean. the bed is nice, good for sleep, and the equipment also works properly. I stayed there to take early flight next morning so it's a little bit difficult to find the way to hotel, from the bus stop on departure level. The direction and sign is clear after went down to arrival level.

My family and I had a fantastic stay at Hyatt House near the Shenzhen airport. Our rooms were spacious and new, and the layout was well designed. The bathroom was large and the shower was great. Plus the number of power plugs in the rooms was a nice touch. Everyone at the hotel is kind and welcoming. This is my second stay here, and I have grown to love this hotel. I will definitely stay here again (and again!). The GMs, Mr Goldman Wang and Ms Julie Tan, have continually gone the extra mile to make my stay here extra special. I am grateful to them and their team. I was impressed by the hotel staff's attention to detail, even how staff at breakfast were brushing chairs after breakfast so they were clean for the next guests. Even though it is near the airport I never heard the planes outside. And it's fantastic how close it is to the terminals - I can walk there in just a minute or two. And that breakfast! Wow. My whole family loved it. We felt like it matched or even surpassed the breakfast at hotels with higher stars (but somehow they also charge extra for breakfast?!). We ate more than enough and were very happy with the wide variety of options, both Western and Chinese. I would highly recommend this Hyatt House if you're planning a trip via Shenzhen airport!

I came to this hotel out of complete necessity because I have a meeting early in the morning and then I have to leave afterwards. I was quite surprised that the room was fantastic and I was very pleased with the food. I don't care the room was first class but it was very clean, new and very comfortable. Totally make sense and the AC was cold and I love it totally. I had too many bad AC experience in China. The best part was I was able to get food late at night and the breakfast was fantastic.

Ok the breakfast isn’t the best, but I was happy. Coffee was exceptional as I didn’t have to go to McDonald’s to get a good taste. I didn’t stay there for the breakfast, I was in transit and I found this location to be a short walk. The best part I pushed my cart directly into my room. I choose a bigger room but the rooms were really awesome. Big shower and lots of room to work. The design is so good, is that when you get off the elevator to leave the hotel, you at met with nice big glass doors that open up and you’re gone. Really a nice place. Super clean and new.

Fantastic staff and location. The on-site restaurant serves excellent food and the rooms are impeccably clean. Very convenient location - attached to the airport. Parking is plentiful and pickup/dropoff is easy.

Great hotel inside airport property. Warm and accommodating staff both at the front desk and in the restaurant. The Superior rooms are roomy with one queen size bed and one pull out couch in the living room area. Firm mattress and fluffy pillows. Big bathroom with a glassed in shower and a huge shower head. Nice kitchen with micro, dishwasher, cutting board, teapot and utensils. We did not use the gym during our stay. The breakfast is outstanding with the usual buffet breakfast items as well as a fully staffed wide open kitchen that will make you Chinese specialities. Highly recommended!

My colleague and I booked two rooms two nights and travelled to and from Ningbo from this location on the same day. Excellent service in all areas. Rooms were to a very high standard as was the buffet style breakfast. We will definitely use this hotel again on business.

Shenzhen Bao'an International Airport Shenzhen Guangdong

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located 1.2 mi (2 km) from Shenzhen Airport Golf Course, Hyatt House Shenzhen Airport is within a 10-minute drive of Lixinhu Garden. This 4-star hotel welcomes guests with 112 rooms and conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi. Located centrally in Shenzhen, it's connected to the airport and also close to Dragon King Temple and Phoenix Mountain.


Free buffet breakfast is served each morning from 6 AM to 9:30 AM. The onsite restaurant is a great place to grab a bite to eat, or mingle with other guests at the free manager's reception.


Guests can expect to find free WiFi and 42-inch a TV with cable channels. Pillowtop beds sport pillow menus and the bathroom offers a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include an MP3 dock, a sofa bed, and a living room.

Property features

Built in 2014, the brand new Hyatt House Shenzhen Airport offers an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include 8 meeting rooms, a conference center, and a business center.

Room options

Studio, Multiple Beds

Twin 2 | Sleeps 3

Suite, 1 Bedroom (Large)

King 1 | Sleeps 3

Studio Suite, 1 King Bed with Sofabed, Kitchenette

King 1 | Sleeps 3

Room, 1 King Bed (Den)

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend this hotel

Total of 89 reviews