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Recent guest reviews

3/5. Terrible internet, did not work most of the time. No problems checking in. Don't expect American breakfast food for breakfast in China, and it will meet your moderate expectations. 10-15 minute walk south of Shenzhen North Railway Station. Clean.

Check-in staff on duty at around 1 pm was efficient, attentive, and fast and correct. He answer all questions correctly and quickly. Good local knowledge. Full marks to this staff. We checked out at 5.30 am on 10 April 17. This staff was a bit of a dissappointment. I can excuse him only because of the early hour of our check-out. We wanted him to help in getting us a taxi to Futian Railway Station to take the fast train to Beijing. This involved change of Metro Station from Shenzhen North to Futian Metro Station. He was not very helpful telling us to walk to Shenzhen North Railway Station to catch the Metro which meant we need to walk for more than 15 minutes to the station in the darkness at dusk. Although we are not exactly decrepit, we are also not exactly young and vigorously travellers. This staff told us that even if he could book a taxi for us, the taxi may not turn up. We cannot verify this as we eventually walked to Shenzhen North railway station. Carriden can do a better job of staff training in customer service so the generally good service can be uniformly enjoyed by guests, whatever the hour.

A late booking as my planned hotel lost my reservation. But it was easy here. The location is perfect for Shenzhen North Railway Station. A good value hotel. Everything was clean and in god working order.

I paid 248 RMB a night to stay here without reservation at around 3pm. On a sunny and cool day, it’s perfectly walkable from Shenzhen north though Shenzhen is usually neither. The nearest metro station - Minze - on the purple line - is about a 5-7 minute walk away. The hotel can be reached via a short bus-ride from Shenzhen North railway station...if you know which ones to take (1 RMB). My room had good air-con, decent wifi, a comfortable bed though little natural light. The sink was by front door instead of being in the bathroom which is at opposite ends of the room - 601 - which is very odd. The shower was very strong and hot water aplenty. Perfectly reasonable for a night’s stay.

The hotel's location is its only selling point. It is located at a walking distance to/from the railway station in Shenzhen north. Just be careful as the path to the station is not very well delineated, especially if you are going from the station to the hotel. The hotel's rooms are ok with television, amenities, and new furniture. The restaurants are not that good and quite expensive so I suggest walking to the railway station for a better meal. They do not accept the local UnionCard, so you need to pay in cash or in credit card. Customer service is in Chinese and not that friendly.

Started off badly , arrived at 4 am after a delayed flight to be told " no room " , reception spoke no English and it then took about 15 minutes to convince them I had a reservation, rooms are large and clean , limited lifts can be frustrating , cost cutting re only 2 tea bags and no fridge , plus air con at 26 degrees a bit frustrating Good dim sum on second floor

Creo que me quedo corto con el titulo. Habitaciones sucias, ambiente de alterne, toalla viejas. La localización no es tan buena, tienes que caminar (por la carretera) más de un kilometro. El personal no habla inglés, no pudieron imprimir el fapiao (factura), la impresora no funcionaba según ellos...Todo por unos 50 euros la noche. Recomendación: Evitar!

早上到的酒店,还没到酒店之前就打电话预订了,结果到了酒店对前台接待员说要拿房间的时候,接待员对我们不理不睬,多问几句反而被顶了一句:我的话你没听明白啊!卧槽,这种的服务态度,我也是醉了。 早餐也是一样烂。包子,白饭,炒面而已。唉! 下次再来深圳,这家酒店我不会再入住了。



South Of Shenzhen North Railway Station Shenzhen Guangdong

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Bar/lounge

Located in Longhua District, Carriden Hotel Shenzhen is within a 10-minute drive of popular attractions such as Shenzhen Convention and Exhibition Center and Shenzhen Safari Park. This 282-room, 3.5-star hotel welcomes guests with conveniences like a bar/lounge, free self parking, and an arcade/game room.


Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.

Property features

At Carriden Hotel Shenzhen, guests have access to free WiFi in public areas, an arcade/game room, and free newspapers. Free parking is available if you drive. Helpful staff can provide tour or ticket assistance and luggage storage. Additional amenities include a convenience store and an ATM.

Room options

Business Room (business double room)

Twin 2 | Queen 1 | Sleeps 3

Standard Suite (triple suite)

Twin 3 | Sleeps 4

Business Suite (business suite)

Full 1 | Sleeps 3

Executive Suite (executive suite)

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend this hotel

Total of 11 reviews

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