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The Eton Hotel

4.5 star property

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Photo gallery for The Eton Hotel

Bar (on property)
Restaurant
Junior Suite | Living area | 32-inch LCD TV with cable channels, TV
Executive Room | Minibar, in-room safe, desk, blackout drapes
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
535 Pudong Avenue, Pudong New Area, Shanghai, Shanghai, 200120
  • Place, Jin Mao Tower
    ‪20 min walk‬
  • Place, Oriental Pearl Tower
    ‪3 min drive‬
  • Place, Shanghai Tower
    ‪3 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪54 min drive‬

Room options

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, blackout drapes

Executive Room

  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

9.0 out of 10
Wonderful
(24 reviews)
  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, blackout drapes

Premium Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite, 1 King Bed

  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Shanghai

Located in Downtown Shanghai within a mile (2 km) of Shanghai Tower, The Eton Hotel is within 2 miles (3 km) of other popular sights such as Oriental Pearl Tower. This 4.5-star hotel has 460 guestrooms and offers conveniences like 3 restaurants, free in-room WiFi, and free self parking.

What's nearby

  • Shanghai World Financial Center - 19 min walk - 1.0 mile
  • IFC Mall - 19 min walk - 1.0 mile
  • Jin Mao Tower - 20 min walk - 1.1 miles
  • Oriental Pearl Tower - 3 min drive - 1.2 miles
  • Shanghai Tower - 3 min drive - 1.2 miles

Getting around

  • Pudong Avenue Station - 1 min walk
  • Shanghai South Railway Station - 16 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 49 min drive

Restaurants

  • ‪Art-50 - ‬6 min walk
  • ‪星巴克 - ‬6 min walk
  • ‪EL NATH奈什 - ‬4 min walk
  • ‪Le Gourmet Deli Shop - ‬6 min walk
  • ‪陆家嘴梅园社区长者食堂 - ‬4 min walk

About this property

The Eton Hotel

Guests of The Eton Hotel enjoy a gym, free WiFi in public areas, and meeting rooms. There's free parking, and an airport shuttle (available 24 hours) for CNY 650 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include conference space, a business center, and express check-out.
Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Sitting areas, minibars, and coffee makers are other standard amenities.
Recreational amenities at the hotel include a health club.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Weekday self-serve breakfast available 7:00 AM to 10:30 AM for a fee: CNY 170 per person
  • 3 restaurants
  • A bar/lounge

Things to do

  • Health club
  • Stereo

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 40 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests are required to download the property's venue code to their smartphone or tablet.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
This property requires that guests have proof that they have stayed within a low-risk region in China for 14 days prior to check-in.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for CNY 250.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately CNY 170 per person
  • Airport shuttle fee: CNY 650 per vehicle (one way)
  • Rollaway bed fee: CNY 250.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Masks are required at the property for guests without COVID-19 vaccination
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Masks are required in public areas for unvaccinated guests.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Eton Hotel
Eton Hotel Shanghai
Eton Shanghai
Hotel Eton
The Eton Hotel Hotel
The Eton Hotel Shanghai
The Eton Hotel Hotel Shanghai

Frequently asked questions

Is a free cancellation option available at The Eton Hotel?

The Eton Hotel offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The Eton Hotel?

As of Apr 23, 2026, prices found for a 1-night stay for 2 adults at The Eton Hotel on Apr 29, 2026 start from $53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of The Eton Hotel?

This hotel is situated in Downtown Shanghai within a short 14-minute walk of Huangpu River and also 18 minutes on foot from IFC Mall. You'll also find The Bund and Shanghai Tower within a short drive.

Is parking available on site at The Eton Hotel?

Yes, self parking is offered for free at the hotel.

Does The Eton Hotel have luxury amenities?

Yes, some luxury features of this hotel include 3 restaurants, limo/town car service, and a bar/lounge.

Does The Eton Hotel have a casino on the premises?

No, The Eton Hotel doesn't have a casino.

Will I find an indoor pool at The Eton Hotel?

No, there is no indoor pool at this hotel.

Is The Eton Hotel good for couples?

Amenities that appeal to couples at this hotel include a minibar, a separate bathtub and shower, and free wired internet.

Are there hot tubs at The Eton Hotel?

No, this hotel doesn't have a spa tub.

Does The Eton Hotel have a restaurant with a breakfast menu?

Yes, The Eton Hotel has 3 restaurants, and serves self-serve breakfast on weekday mornings for a surcharge.

Will The Eton Hotel allow pets to stay for free?

No, pets aren't allowed at The Eton Hotel.

Are there connecting rooms at The Eton Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Eton Hotel?

The closest major airport to The Eton Hotel is Hongqiao International Airport (SHA), which is 14.2 mi away (49 minutes by car). Another top airport is Shanghai Pudong Intl. Airport (PVG), which is around 18.3 mi away.

Are there rooms with balconies that I can book at The Eton Hotel?

No, you won't find guestrooms with balconies at The Eton Hotel.

Does The Eton Hotel host weddings?

If wedding bells are in your future, take advantage of the wedding venue at The Eton Hotel.

The Eton Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 531 out of 1000 reviews
Rating 8 - Good. 326 out of 1000 reviews
Rating 6 - Okay. 85 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Cheah Ling

Liked: Cleanliness, staff & service, amenities
Room is clean, with a nice view on the bund river. Location is excellent as it is next to the metro. Breakfast was great with a wide variety. Many small shops beside to look around, there is also mixue, a beef noodle shop and convenience store.
Stayed 4 nights in Jan 2026

10/10 Excellent

Weng loong

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff
Stayed 6 nights in Dec 2025

8/10 Good

Say Keong

Stayed 6 nights in Nov 2025

8/10 Good

Yuzhou

Liked: Cleanliness, amenities, property conditions & facilities
But old but still good
Stayed 1 night in Nov 2025

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2025

8/10 Good

Konstantin, London

Stayed 2 nights in Nov 2025

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service
Good location. Nice clean room, although decor perhaps a little tired. Breakfast offered plenty of options. Overall great value for money.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kay Boon

Stayed 6 nights in Oct 2025

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever!
Stayed 15 nights in Oct 2025

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Mei Qi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception team was very approachable and quickly resolved my issue. Really appreciate their helpful attitude and great service! Especially to “All Wang” , great thanks!
Stayed 4 nights in Oct 2025

10/10 Excellent

Dean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for a premium Hotel.
Stayed 4 nights in Oct 2025

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Nadia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Sep 2025

10/10 Excellent

Pierre, Boucherville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok overall.
Stayed 3 nights in Sep 2025

6/10 Okay

Daniel

Stayed 3 nights in Sep 2025

2/10 Terrible

Ranran

Disliked: Staff & service, property conditions & facilities
This hotel boasts the most unfriendly staff I’ve ever encountered in all my travels.I booked a 5 nights stay,which was marred by poor service from the start.Upon checkin,front desk staff Mia Wang was noticeably impatient when answering questions,while it was an unpleasant 1st impression,I initially brushed it off.The room itself was subpar: the lighting was very dim,making it impossible to apply makeup properly,even with the blinds open.The mirrors were smudged,staff frequently conversed loudly in the hallways.It got worse on day 3.I needed to check out 1 day early for a surgery.Expedia sent the request,but the hotel claimed they never received it.A 2nd request was sent,I personally called the hotel to assist.The staff was impatient &claimed the "incorrect form"was used.I went to the front desk & spoke with Mia Wang again.After explaining my medical circumstances,she dismissively stated:”It’s not my duty to find out your booking request.”I insisted she call the booking department,the woman on the phone was equally hostile,raising her voice at me for asking how to proceed.Due to these inexcusable delays & stress,I checked out early.The front desk manager,Kevin Chen,offered a hollow apology after I showed him my medical documents.He said“I’m sorry about your experience” but it was clear it was insincere.Ultimately, the hotel rejected my refund request after I had already left.Thankfully, Expedia understood my predicament & processed the refund. I don’t recommend this hotel.
Stayed 5 nights in Sep 2025

10/10 Excellent

Yasemin

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very clean beds are comfortable. Room can use a little touch up with paint and bathroom
Stayed 4 nights in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Gym, was very well equiped. The location with metro station right outside was great
Stayed 3 nights in Sep 2025

8/10 Good

HAI VAN

Traveled with partner
Liked: Cleanliness
Stay 5 nights in room with river view, the view was great, but the room was not the cleanest, the bathroom and toilet were not very clean. There was sense of smoke 1 night, in the middle of the night, may have come through the A/C system, find it hard to breath. Breakfast have limited selection, not enough varieties.
Stayed 5 nights in Aug 2025

10/10 Excellent

Trung

Stayed 3 nights in Aug 2025

10/10 Excellent

Wei

Stayed 1 night in Jul 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Shan

Liked: Cleanliness, amenities, property conditions & facilities
Everything is good except carpet in pretty old condition.
Stayed 2 nights in Jun 2025

10/10 Excellent

ChungYuan

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
When I arrived, I was told that my reservation information was not available and the front desk could not check me in. I could only communicate with the reservation website staff through the APP, which took about an hour to resolve. Fortunately, I was upgraded in the end, which slightly relieved my unpleasant mood.
Stayed 3 nights in Jun 2025