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Holiday Inn Shanghai Downtown

4.0 out of 5.0

Recent guest reviews

... and not particularly clean. In fact, for USD 200 I expected a clean bathroom in a more spacious room. Furniture and decor are dated and there are no amenities worth mentioning at this hotel. If you want to stay close to the train station, pick a different place. I hope to never come back...

Hotel has a very grand reception hall but our room was old & dated toilet leaked air conditioning did not work in our room furniture tatty.The window in our bedroom was so filthy you could not see outside.Wifi very slow.We had booked 3 nights & only stayed 1 night.Staff we polite & helpful.

Convenient location (next to subway & train station) but room is not large & very little aircon. It is lucky that the temperature droped at night. Otherwise, we need to open window but it will be noisy.

Had to stay there for 2 nights, I had all facilities I needed in the room, room itself was big but old fashioned and had a smell of cigarettes. breakfast was varied, basic service. The good point was the location, very close to central train station.

Its just located very neat to Shanghai train station and Route 1 or the metro. Route 3&4 are also accessible from this hotel. Got a room at level 4 not much views. Room, bed and pillows are OK. Breakfast buffet average as well.

If you have business in this specific area of Shanghai you have this hotel and the Intercontinental to choose from....Redone property. The check in staff were not hat informative even speaking Mandarin. Club Level Room on the 13th floor room 1309. Quite nicely appointed room, comfortable bed and chairs. However as this room was close to the elevator, about 0300 through 0500, the staff were preparing for the day, I guess, as they were hauling carts across the floor, elevator and very loud. Quite bothersome. The lounge had simple offerings, nice place to get away from the crowd, but dont expect to much for snacks. The restaurant for breakfast had minimal offerings. Disappointing, but enough for a meal. I would not stay here again

Despite the aged look of the exterior, the interior was actually well maintained and clean and comfortable. The bed linens and towels were clean and new. Breakfast had something for everyone. Next to metro and railway station. There is also a McDonald's and KFC walking distance.

I stayed at this hotel for my business trip in shanghai for the first time. the hotel location is quite convenience and it takes only 5min to get to shanghai railway station by foot. actually i'm a spire member in this intercontinental group and i could use executive lounge on 13th floor. I went there during Happy Hour and there were some drinks and light snacks, food and desserts(it's everything for free!) and also all of the staff are friendly and tried to help me as much as they can. I really appropriate so much and i'd like to come back here again.

This was my second visit to Shanghai and my first experience of this Holiday Inn. The hotel is as close as you can get to the main Shanghai Railway Station and ideal if you are planning to explore China by train from here. The rooms were excellent, the staff helpful and the coffee shop had enough to tempt both Eastern and Western tastes. One helpful hint especially for low budget travellers is to take the Line 5 bus from Pudong International Airport as it terminates at the Railway Station which is 2 mins walk from the hotel. Its an 80 minute ride and costs Yuan22 which is amazingly cheap for the length of ride.

Very good location for travel around Shanghai, the rooms are clean and the staff very helpful. It may not be the cheapest around but good value for money and having stayed here many times over many years always found it a warm friendly and comfortable place to stay. The general manager is especially accommodating and goes out of his way to be helpful. I would recommend this hotel to anyone who is looking for a comfortable central location to explore Shanghai if its your first time to China its a good starting point, just remember its China not Europe or western culture but Shanghai is a friendly place to get acquainted with the differences.

No.285 West Tianmu Road Shanghai Shanghai

Hotel highlights

  • Close to Jade Buddha Temple
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Zhabei within a mile (2 km) of Jade Buddha Temple, Holiday Inn Shanghai Downtown is within a few miles (5 km) of other popular sights such as Jing An Temple. This 4-star hotel has 288 guestrooms and offers conveniences like 3 restaurants, a 24-hour fitness center, and free in-room WiFi. Located in central Shanghai, the hotel is also near The Bund and People's Square.


Have a drink at the bar or enjoy dining at one of 3 onsite restaurants like Yue Garden Restaurant, which specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 10:30 AM.


Holiday Inn Shanghai Downtown's 288 soundproofed rooms provide refrigerators, minibars, and coffee makers. Guests can expect 32-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Free newspapers, free bottled water, and safes are also standard.

Property features

Guests staying at Holiday Inn Shanghai Downtown enjoy a 24-hour fitness center, a sauna, and free WiFi in public areas. If you drive, self parking is CNY 1.5 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 4 meeting rooms, a conference center, and a business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

67.0% of guests recommend this hotel

Total of 976 reviews