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Brightel All Suites Shanghai

3.5 out of 5.0

Recent guest reviews

I stayed here a few years ago when it was a Golden Tulip hotel, the experience then was good value for money given the excellent location but lacking in a few things, namely the wifi was not free and was surcharged. The stay this time seems to have addressed that issue as wifi is free and available throughout the hotel using your room credentials. So that is an excellent improvement. Next, the suites seem to now have a mini kitchen with a fridge, hob, microwave and sink. This is an excellent change that really makes the place good value for money compared to similar serviced apartments in the same area. The suites basically do resemble apartments with a sitting room, seperate bathroom and seperate bedroom and they are quite spacious as well. The TV was standard Chinese fare but does have ICS - an english languae channel that is a good alternative to the CCTV news channel. The TV also had a USB and HDMI connection slot. Breakfast is ok, a mixture of Chinese and Western food. Served from 7 am - 10 am. Depending on the deal it is either included or a 40 RMB add on. My previous review of this place said it was a good location for tourists - which it is. It is bang in the middle of West Nanjing Road street and 5 minutes away from all the cool elements of that part of Shanghai. Additionally, the hotel now also has a very decent German restaurant bar that is open all day until late, serving good quality food and beer - the Haxenbauer franchise For the price and location you really can't beat this one at the moment. I would stay there again.

2 main reasons i wont recommend this hotel: - The Hotel saves energy and does not open A/C unless its over 30 C. - Staff was unprofessional and did not provide breakfast for 2 even tho we had an order for 2. 2 reason i would recommend this hotel: + Location is fine and near the city subway network. + Just a walk away from the best restaurants Summary: Its not worth it...

The hotel is quite old, under renovation. The position is excellent just one block from west nanjing road and walking distance from west nanjing subway station. Use to have a budget price. The room is a bit dated but is clean without smoke smell.

Sure the hotel is run down... if you don't speak Chinese it will be frustrating... 1/2 the elevators never work... fixtures in the room are either missing or falling apart...however; what do you expect for less than $100 USD per night and you still get the basic toiletries and you are living within steps of a 6 star neighborhood where the other properties average $250 to $500 USD per night...and you are also within walking distance of one of the best expat pickup bars in Shanghai... so if it's a sleazy experience in a 6 star neighborhood... you've landed at the right joint...sheets and washroom are fairly clean. Lock up safes available in every room..

I should have trusted the recent reviews rather personal experiences of 3, 4, and 5 years ago; when at the time this hotel was slightly dog eared but clean and excellent value. Now it's a shambles, dirty, smelly the worst hotel experience I've ever had at any star of Hotel. Every facet of the room other than the bedding, was filthy, unwashed and crumbling, some of the electrical sockets were even loose and unsafe to use. The hotel is undergoing some kinds of refurbishment, (not in my room) these noisy works started at 7am on a Sunday morning. The up side, I was out of the place earlier than planned.

Agree with the many reviewers – this hotel claims 4 stars but it’s practically just 3 by international standards. See it that way, then everything makes sense. Right, the ventilation was not good. The air was stale but not unbearable. True that cleanliness of the room was less than perfect but overall acceptable. I stayed in a “suite” with a separate dining area next to a sink & a microwave oven, which could come in handy for heating up bread or simple food. Plus, there’s free wi-fi for my stay. Beware of frayed wire & dust in the public area. And, staff was indeed not very helpful – I booked through C-trip but somehow, my reservation did not go through. I was standing right at the reception desk but they refused to do anything at all. I had to deal with C-trip and sorted it out myself before they would allow me to check in. The key sell of this hotel is its location. Surrounded by luxurious shopping malls and branded stores like Cucci, Fendi, etc., this area is meant for big bucks. In this light, this hotel is of good value. For those looking for an affordable accommodation in an expensive area, this hotel could do. Just be realistic with your expectations – from hardware to software, this hotel is a local 3-star through and through.

Except the location, I cannot find any good reason to stay in this hotel. The hotel is extremely poorly managed and I would not recommend to anyone nor come back myself (even for the good location sake). It is NOT a 4/5 star as it claims - it is max 2/3 star in Chinese (not international) standard. If you plan to book because of the pictures posted by the hotel, please do not trust them. The pictures are definitely misleading - what you see is not what you get. Don't be victimized! First, building is old and worn out, lots of passers-by because the building is also used for office, no proper concierge nor security, room is smelly and extremely dirty (water stains are obvious on the carpet), Appliances e.g. hair dryer, cooking etc are not working, air-con is weak and wifi is less than 1Mbps which cannot support any of casual or professional online search. Room is not sound proof and you can hear the street noises. Bed (and sleep) quality is terrible. No hotel services at all and staff doesn't care you complains or not (I think they had got used to it already)! With my stay in China over 10 years, it seems the property has serious maintenance issues probably because of running out of cash or ownership change. Many of the economy hotel in Shanghai, hostel etc are cleaner and better managed than this one. My genuine advice to anyone who wants to book this hotel - please think twice before booking.

This is the worst hotel we have ever stayed in our entire life It used to be okay 2 years ago....but the hotel has become so run-down and dirty now. Upon opening the door, the odor is stale and unbearable. It felt dirty already. There were nuts/debris on the floor inside a supposedly clean room when we arrived. We changed room for 3 times but it got worse. The A/C did not work. The staff said they do not turn on A/C until noon...and all they had was hot air, not cool air... One of the elevators did not work. All other guests knew not to take that elevator. The pillows are smelly (when you head rest on the pillow the smells comes up..poof...then you want to vomit) We had to go get fresh towels from the supermarket next day to cover the pillows. There was this renovation going on in the hotel so their noise was like an alarm at 9am sharp. The TV did not work...... Everything is old and dirty and the staff did not care at all. This is literally HOTEL HELL. Wish Gordan Ramsay could come fix it.

This a China rated 4 star, so that means at most 3 star in western ratings. However, this is great value hotel for this area of Shanghai £50 a night, you cant fall off. It's a little dated inside but the rooms are a good size and clean. Stayed here 5 or 6 times over the last few years, my regular stop when in Shanghai.

it has been one year since my last night at golden tulip, and i can tell you the few changes were not for better. the hotel is complete outdated. for your idea, it is still with tube TV's. so for sure you can find better options not far and for descent prices as well. the best part of the hotel it is the german restaurant attached to the lobby.

No 288 North Shaanxi Road Shanghai Shanghai

Hotel highlights

  • Close to Jing An Temple and Jade Buddha Temple
  • Free WiFi in public areas
  • Onsite dining
  • Fitness center

Located in Jing'an, Brightel All Suites Shanghai is within a mile (2 km) of popular sights such as Jing An Temple and Jade Buddha Temple. This 3.5-star hotel has 420 rooms and welcomes guests with a restaurant, a fitness center, and a conference center. Located centrally in Shanghai, it's also close to The Bund and People's Square.


Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, breakfast is served for a fee each morning.


All 420 air-conditioned accommodations feature kitchens and space to spread out with living rooms. Bathrooms offer rainfall showers, hair dryers, and bathrobes. Sofa beds, minibars, and free newspapers are other standard amenities.

Property features

Guests of Brightel All Suites Shanghai enjoy a fitness center, free WiFi in public areas, and 4 meeting rooms. If you drive, self parking is CNY 80 per day, or you can take advantage of the airport shuttle for CNY 500 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a conference center, a business center, and coffee/tea in a common area.

Reviews from Trip Advisor

Trip Advisor aggregated rating

61.0% of guests recommend this hotel

Total of 155 reviews