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Recent guest reviews

Do not recommend at all. Checked into room to find nasty carpeting and a cockroach and a tick. Desk worker was very nice and instantly gave us a refund as we left and went elsewhere. Very disappointing.

It was ok. The carpet was very dirty and they didnt collect our dirty towels or bring us clean ones. The room was decorated in a cozy country fashion that we enjoyed tho and the beds were comfortable.

The property was very dirty. The stairwells and grounds always had garbage. Our room was very tired and dirty. The carpets were gross. The fan in the bathroom was so loud you couldn’t stand to be in there. The air conditioning was also very loud. Was very sad to hear breakfast still wasn’t being served due to covid but did not receive a break from bill for this. 200 a night a lot for a this room

Nice staff.

I paid 173 $ to Orbit for room that was only supposed to be 119 $ .. I want a refund and been waiting to long on that

No extra blankets or towels asked several times breakfast was ok

we were pleased with the friendliness of the staff.The hotel offered a warm breakfast which was good but i would suggest maybe more variety after 3 days we got a little tired of the menu. The location was excellent,everything was close by which made it very convienant .

Room was awesome and the staff was very friendly. Loved being able to see the horses and zipliners from our balcony.

I was very pleased with this hotel. Especially for the price. Staff was friendly and the room was very nice.

Arrived at 3:15, checkin time was 3:00, room not ready until 4:30. Upon entering room, saw dirty wash cloth hanging in tub. Obviously tub had not been cleaned. No pool towels available, staff did not seem to care. No internet service in room as promised. Today in the middle of brushing teeth, turned water on to find it orange instead of clear. Continental breakfast was a joke. Was served in a 10X14 ish room with one waffle iron for entire hotel guests to use. Seemed dirty, would not go back there. No way this was a 3 star hotel...maybe 1 or 2.

The pool needs to be bigger for the hotel. The floors need to be cleaner.

everything was perfect!! my kids really loved it!

found staff to be very friendly and helpful.

There was not anything wrong with the hotel besides the tiny bathroom. We usually prefer to stay in cabins, but for a one night hotel stay this hotel was fine. I did love the fact that check out was at 12:00.

Located close to Dollywood, Wonder Works and many other attractions.

WE WERE TAKING A WEEKEND GETAWAY FOR OUR ANNIVERSARY. WE DIDN'T GET A MICROWAVE WE DID HAVE A MINI (AND I MEAN MINI FRIDGE) THE BATHROOM NEEDS PLUMBING UPDATE AND THERE WAS A FEW SPOTS WITH BLACK MOLD. THE OUTDOOR POOL WAS NICE BUT THE INDOOR POOL WAS DIRTY. WE DID GET A FREE HORSEBACK RIDE WITH THE STABLES NEXTDOOR FOR CHOOSING THIS HOTEL. IT WAS VERY CONVIENT FOR ALL THE SHOPPING AND EATING. I THINK THERE IS MORE ROOM FOR IMPROVEMENT AND THE LOBBY DOES SMELL LIKE URINE WHEN WE CHECKED IN ON SATURDAY BUT ON MONDAY IT WAS FINE. MAYBE MANAGEMENT WAS THERE DURING THE WEEK

My family and I enjoyed our stay. The outdoor pool was great, the kids really enjoyed the waterpark theme and the indoor pool saved the day when it decided to rain. The room was nice and was very clean. The beds were a little uncomfy but no bed is as good as your own. The continental breakfast was great, very nice variety of food and everything was fresh! Price was very affordable and worth every penny. Would stay again and would recommend to a friend!!

we went to the casino,no problem getting there from hotel. will stay there agin when in town. have already reccommended to friends. very friendly staff and excellant breakfast.

Room and staff were great and very friendly.The "Deluxe" breakfast being described as much was not even close to the the word "deluxe". We were given a choice of a gravy that was basically flour and water, cereal, waffles. Very cramped kitchen, but very helpful staff. The shower water kept changing from extremely hot to very cold. The hotel room was clean and the staff was very helpful.

Parkway Sevierville TN

Hotel highlights

  • Walking distance to Tanger Outlets
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Indoor pool

Tanger Outlets is a short stroll from Oak Tree Lodge, and other popular attractions like Titanic Museum are within a mile (2 km). This 100-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.


Rooms

All 100 soundproofed rooms feature microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi. Free local calls, hair dryers, and ironing boards are also available.


Property features

At Oak Tree Lodge, guests enjoy an indoor pool, a children's pool, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. This hotel also has a seasonal outdoor pool.

Room options

Standard Room, 2 Queen Beds, Balcony

2 Queen Beds | Sleeps 4

Standard Room, Refrigerator & Microwave

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Junior Suite, Fireplace

1 King Bed | Sleeps 2

Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Oak Tree Lodge

Everyone (1) Couples (8) Family (9) Friends (1)
1
Family

Do not recommend at all. Checked into room to find nasty carpeting and a cockroach and a tick. Desk worker was very nice and instantly gave us a refund as we left and went elsewhere. Very disappointing.

By on Jul 26, 2021

4
Family

It was ok. The carpet was very dirty and they didnt collect our dirty towels or bring us clean ones. The room was decorated in a cozy country fashion that we enjoyed tho and the beds were comfortable.

By on Jul 12, 2021

2
Family

The property was very dirty. The stairwells and grounds always had garbage. Our room was very tired and dirty. The carpets were gross. The fan in the bathroom was so loud you couldn’t stand to be in there. The air conditioning was also very loud. Was very sad to hear breakfast still wasn’t being served due to covid but did not receive a break from bill for this. 200 a night a lot for a this room

By on Jun 23, 2021

4
Family

Nice staff.

By on Jun 2, 2021

1
Partner Couples

I paid 173 $ to Orbit for room that was only supposed to be 119 $ .. I want a refund and been waiting to long on that

By on May 10, 2021

5
Everyone

No extra blankets or towels asked several times breakfast was ok

By on Feb 25, 2019

Review comment responded on Feb 25, 2019

We apologize about not attending to you request in the proper time. We strive to provide the best experience possible and appreciate your feedback to help us become better. Thank you for staying with us and we look forward to your next visit.

5

a great trip

Couples

we were pleased with the friendliness of the staff.The hotel offered a warm breakfast which was good but i would suggest maybe more variety after 3 days we got a little tired of the menu. The location was excellent,everything was close by which made it very convienant .

By on Sep 6, 2015

5

great stay

Couples

Room was awesome and the staff was very friendly. Loved being able to see the horses and zipliners from our balcony.

By on Jul 31, 2015

5

weekend getaway

Friends

I was very pleased with this hotel. Especially for the price. Staff was friendly and the room was very nice.

By on Feb 4, 2015

1

glad to be home and away from there.

Couples

Arrived at 3:15, checkin time was 3:00, room not ready until 4:30. Upon entering room, saw dirty wash cloth hanging in tub. Obviously tub had not been cleaned. No pool towels available, staff did not seem to care. No internet service in room as promised. Today in the middle of brushing teeth, turned water on to find it orange instead of clear. Continental breakfast was a joke. Was served in a 10X14 ish room with one waffle iron for entire hotel guests to use. Seemed dirty, would not go back there. No way this was a 3 star hotel...maybe 1 or 2.

By on Aug 10, 2010

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