We booked these separate rooms as a last resort for our family of 6 winter vacation, as we weren't aware there would be no vacancies elsewhere for the week we scheduled our visit to the Great smoky mountains. Upon arrival we were greeted with cockroaches, filthy bed linens, yellowed towels & washcloths, squished bugs on the shower walls, along with a long black curly hair stuck to the wall, gunk & drip marks on the walls, walkways, doors. Light switches were broken & disgusting, the coffee maker gross, used paper cups. I could go on & have picture proof of the filth. We asked for room service because we had no other options. That did no good as the gunk remained, but they did change the very top mildewed sheet..ONLY. We ended our stay early as it was just absolutely unacceptable. The staff offered no reimbursements. We do NOT recommend. This place should honestly be shut down until they can make proper repairs. I wouldn't stay there if i was paid to. 0/10 save your time, money & energy.