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Seaes Hotel & Resort

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Exterior
Creator video - submitted by Sveta's Favorite Stays
Romantic Suite, Private Pool | Premium bedding, down comforters, free minibar items, in-room safe
Garden Suite | Premium bedding, down comforters, free minibar items, in-room safe
Daily local cuisine breakfast for a fee

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
198, Jungmungwangwang-ro, Seogwipo, Jeju Island, 697-120
  • Place, International Convention Center
    ‪8 min walk‬
  • Place, Jusangjeolli Cliff
    ‪12 min walk‬
  • Place, Jungmun Saekdal Beach
    ‪5 min drive‬
  • Airport, Jeju (CJU-Jeju Intl.)
    ‪54 min drive‬

Room options

View all photos for Deluxe

Deluxe | Premium bedding, down comforters, free minibar items, in-room safe

Deluxe

  • Garden view
  • 249 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Royal Suite, Private Pool

Royal Suite, Private Pool | Premium bedding, down comforters, free minibar items, in-room safe

Royal Suite, Private Pool

  • Partial sea view
  • 529 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Garden Suite

Garden Suite | Premium bedding, down comforters, free minibar items, in-room safe

Garden Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 497 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Mi Dang Byeol Dang

Mi Dang Byeol Dang | Premium bedding, down comforters, free minibar items, in-room safe

Mi Dang Byeol Dang

  • Garden view
  • 249 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Ondol Suite

Ondol Suite | Premium bedding, down comforters, free minibar items, in-room safe

Ondol Suite

  • Garden view
  • 451 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Futons

View all photos for Romantic Canopy Suite, Private Pool

Romantic Canopy Suite, Private Pool | Premium bedding, down comforters, free minibar items, in-room safe

Romantic Canopy Suite, Private Pool

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Hae Dang

Hae Dang | Premium bedding, down comforters, free minibar items, in-room safe

Hae Dang

  • Garden view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Beritnae Royal Pool Suite

Beritnae Royal Pool Suite | Premium bedding, down comforters, free minibar items, in-room safe

Beritnae Royal Pool Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Beritnae SunSet Pool Suite

Beritnae SunSet Pool Suite | Premium bedding, down comforters, free minibar items, in-room safe

Beritnae SunSet Pool Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Ocean Terrace Pool Suite (Breakfast for 4 Included)

Presidential Ocean Terrace Pool Suite (Breakfast for 4 Included) | Premium bedding, down comforters, free minibar items, in-room safe

Presidential Ocean Terrace Pool Suite (Breakfast for 4 Included)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Cho Dang (Breakfast for 4 Included)

Cho Dang (Breakfast for 4 Included) | Premium bedding, down comforters, free minibar items, in-room safe

Cho Dang (Breakfast for 4 Included)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Futons

View all photos for Go Dang (Breakfast for 4 Included)

Go Dang (Breakfast for 4 Included) | Premium bedding, down comforters, free minibar items, in-room safe

Go Dang (Breakfast for 4 Included)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Futons

View all photos for Suite

Suite | Premium bedding, down comforters, free minibar items, in-room safe

Suite

  • Garden view
  • 451 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Romantic Suite, Private Pool

Romantic Suite, Private Pool | Premium bedding, down comforters, free minibar items, in-room safe

Romantic Suite, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 497 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Seogwipo

Located in Jungmun, Seaes Hotel & Resort is adjacent to Jeju International Peace Center and within a 10-minute stroll of International Convention Center. This 29-room, 5-star hotel has in-room conveniences like refrigerators, minibars, and electric kettles. Centrally located in Seogwipo, the hotel is connected to the convention center, and a short walk from Jungmun Saekdal Beach and Jusangjeolli Cliff.

What's nearby

  • International Convention Center - 8 min walk - 0.5 miles
  • Jusangjeolli Cliff - 12 min walk - 0.7 miles
  • Jeju Teddy Bear Museum - 19 min walk - 1.1 miles
  • Jungmun Saekdal Beach - 5 min drive - 1.3 miles
  • Cheonjeyeon Falls - 6 min drive - 1.7 miles

Getting around

  • Jeju Intl. Airport (CJU) - 36 min drive

Restaurants

  • ‪더클리프 - ‬12 min walk
  • ‪명호마농갈비 - ‬12 min walk
  • ‪카페 카노푸스 - ‬2 min walk
  • ‪프랑제리 - ‬17 min walk
  • ‪바다2822 - ‬14 min walk

About this property

Seaes Hotel & Resort

Seaes Hotel & Resort features free WiFi in public areas, meeting rooms, and conference space. A stay here includes free offsite parking. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include a business center, free newspapers, and a terrace.
Guests can expect to find 65-inch TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include refrigerators, free minibar items, and electric kettles. Bathrooms are shared.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Lotte Resort Jeju Artvillas
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  • Pool
  • Kitchen
  • Dryer
  • Parking included
9.2 out of 10, Wonderful, 194 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Dial-up internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: KRW 35,000 for adults and KRW 27,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Canopus

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • No elevator

More

  • 1 floor
  • 30 buildings
  • Banquet hall
  • Built in 2004
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shared bathroom
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch HDTV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heated floor
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately KRW 35000 for adults and KRW 27000 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Seaes Hotel & Resort
Seaes Hotel & Resort Seogwipo
Seaes Seogwipo
SEAES Hotel & Resort Seogwipo, Jeju-Do
Seaes Hotel And Resort
Seaes Hotel Seogwipo
Seaes Hotel Resort Seogwipo
Seaes Hotel Resort
The Seaes Hotel & Resort Seogwipo
Seaes Hotel Seogwipo
Seaes Hotel & Resort Hotel
Seaes Hotel & Resort Seogwipo
Seaes Hotel & Resort Hotel Seogwipo

Frequently asked questions

What can I see near Seaes Hotel & Resort?

This hotel is situated in Jungmun, just steps from Jeju International Peace Center. You'll also find Jungmun Saekdal Beach and Jusangjeolli Cliff less than a mile away.

How much does it cost to stay at Seaes Hotel & Resort?

As of Jun 27, 2026, prices found for a 1-night stay for 2 adults at Seaes Hotel & Resort on Jun 29, 2026 start from $161, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Seaes Hotel & Resort?

No, there isn't parking at the hotel but you'll find free parking.

Is there a spa available at Seaes Hotel & Resort?

Spa services at the hotel include massages.

Are there luxury amenities available at Seaes Hotel & Resort?

Yes, guests can indulge in luxuries such as an ocean-view restaurant, massages, and a bar/lounge at this hotel.

Does Seaes Hotel & Resort feature a casino at the property?

No, Seaes Hotel & Resort doesn't have a casino.

Is there an indoor pool at Seaes Hotel & Resort?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Seaes Hotel & Resort?

There are many amenities for couples at this hotel, including an ocean-view restaurant plus some guestrooms feature a private plunge pool and a private outdoor hot tub.

Does Seaes Hotel & Resort have a hot tub?

No, there isn't a spa tub at this hotel.

Does Seaes Hotel & Resort have a restaurant with a breakfast menu?

Yes, Seaes Hotel & Resort has 2 restaurants, and serves breakfast (local cuisine) each morning for a surcharge.

Does Seaes Hotel & Resort allow pets to stay free of charge?

No, pets aren't allowed at Seaes Hotel & Resort.

Does Seaes Hotel & Resort have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Seaes Hotel & Resort?

The closest major airport to Seaes Hotel & Resort is Jeju Intl. Airport (CJU), which is 23.9 mi away (36 minutes by car).

Are there rooms with balconies that I can book at Seaes Hotel & Resort?

Yes, some guestrooms at this hotel offer a patio where guests can enjoy ocean and garden views.

Does Seaes Hotel & Resort host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Seaes Hotel & Resort.

Seaes Hotel & Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 139 out of 236 reviews
Rating 8 - Good. 68 out of 236 reviews
Rating 6 - Okay. 17 out of 236 reviews
Rating 4 - Poor. 10 out of 236 reviews
Rating 2 - Terrible. 2 out of 236 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

정주형

Liked: Cleanliness, staff & service, property conditions & facilities
뷰도 좋았고 임산부 배려서비스, 그리고 조식도 너무 맛났어요
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chaerin

Liked: Cleanliness, staff & service, amenities
비싼 가격 빼고 최고임. 5성급호텔인데 넷플릭스 볼 수 있어 정말 좋았고 조식 메뉴가 알차고 특히 쌀국수가 진짜 맛있었음.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hobin

Liked: Cleanliness, staff & service, amenities
깨끗하고. 편안한 시간을 갖을수 있었습니다.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

JAE MO

Liked: Cleanliness, staff & service, amenities
호텔의 시설이나 주변 환경은 만족스러웠습니다.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Donggeun

Liked: Cleanliness, staff & service, amenities
아름다운 정원. 최고.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

JAE MO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

대체로 만족합니다만 몇가지 아쉬운 점이 있습니다.

이번에 씨에스호텔을 처음 이용하였는데 객실 상태와 주변 환경이 너무 좋아 편안하게 지내다 왔습니다. 그런데 몇가지 아쉬운점이 객실 바닥이 나무로 되어 있고 오랜되다 보니 실내 슬리퍼를 신고 다닐때 미끄러운 곳이 많아 여러번 넘어질뻔 했습니다. 객실 바닥을 교차하기가 힘들것 같으니 슬리퍼의 바닥이 요철이 있거나 미끄럼 방지 기능이 있는 것으로 개선하는 것이 좋을 것 같습니다. 그리고 대부분의 직원 분들이 손님과 마주하여도 인사를 하지 않고 지나쳤습니다. 이런 부분은 특급 호텔을 지향하는 측면에서 개선이 필요하다고 생각 됩니다.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jungsuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

추천합니다.

룸 컨디션 넘 좋구요. 조식도 넘 맛 있습니다. 제주오면 계속 이용 할것 같습니다.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

KIM

Liked: Cleanliness, staff & service, property conditions & facilities

너무 아름다운 호텔.

아주 한적한 곳에 자리잡은 최고의 호텔. 정원이 너무 예쁘다.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

sehee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
그냥 한마디로.. 다음에도 여기 오겠어요. 롯데. 신라 헤비치 등 보다 더 좋았어요.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

HYANGSOOK

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

멋진 호탤에 서비스 교육은 0성급

1. 호텔의 뷰와 조경은 기대 이상으로 훌륭하며 직원들이 열심히 관리하는 모습이 인상적임. 2. 시에스 가든은 조식, 중식, 석식 모두 이용했는데 친절하고 서비스가 좋으며 음식이 맛있고 뷰도 좋아 계속 이용함. 3. 비어 페스타 첫 타임을 예약하고 감. 페로니는 시원하고 맛있었으나 다른 맥주들은 생맥기계가 잘 안되어 시원하지 않고 맛이 이상했으나 직원들이 대처해주어 서비스에 만족함. 안주로 BBQ세트 시켰는데 맛있었음. 4. 로비 서비스가 제일 문제임. 보통 직원 두 명이 있던데 친절하지도 않고 서비스 교육이 많이 필요함. 체크인 시 남직원 한 명이 혼자 뛰어다니고 여직원은 그냥 있음… 체크인을 기다리는 동안에 마실 물이라도 있으면 좋겠음. 멋진 로비공간으로 꾸며져는 있는데 배려가 전혀없는 터미널 같은 분위기임. 체크인을 오랜 시간 기다리면서 이렇게 환영 받지 못하는 분위기는 첨 느껴봄. 3박 중 둘째날은 물품만 요청해서 받았고 셋째날에 객실 정비 요청하고 나갔다 왔으나 정비가 안되어있어서 로비에 전화하니 사과 한마디 하지 않음. 체크아웃 시에도 체크 아웃이 되었다는 말 외에 인사말도 듣지 못함. 호탤 시설에 비해 로비 직원 서비스가 형편 없어서 호텔의 질이 떨어짐.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

꼭 다시 가고 싶은 곳

깨끗하고 침대도 편합니다. 친절하시고요. 조식도 아주 훌륭했습니다. 다음에 다시 이용할생각입니다.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격은 다소 비쌌지만 일상에서 벗어나 힐링하기에 전반적으로 마음에 든 가족여행이였습니다.
Stayed 1 night in Jan 2022
Verified

6/10 Okay

YOUJIN

Liked: Staff & service, room comfort
Disliked: Cleanliness

내돈내산후기

외부는 엄청 좋습니다. 제주느낌나고! 내부는 너무 노후해서 리뉴얼 정말 필요할거 같아요 ㅠㅠ 내부리뉴얼하면 더욱 좋아질 숙소 ! 조식도 너무 별로입니다 ㅠㅠ 룸서비스 음식들도 맛이 별로에요 ㅠㅠㅠ 외관 대비 내부시설 및 음식들이 별로임 ㅠ 직원들의 서비스는 좋습니다 !!!
Stayed 3 nights in Dec 2021
Verified

8/10 Good

JUNIL

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

씨에스 호텔 스위트룸 후기

숙소자체는 전체적으로 매우 만족했지만 가격에 비해 룸 면적이 협소했고 두번째는 역시나 서비스가 최상은 아니었던거 같습니다(불친절 했다는 말씀이 절대 아님) 씨에스면 제주도에서도 최고가격대의 리조트인데 그에 걸맞는 서비스나 친절도는 아니었던거 같습니다. 이외의 리조트 환경은 너무 환상적이었습니다.
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

HYOSEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

최고의 신혼여행지 강추합니다

신혼여행이었는데 정말 대만족입니다. 프라이빗하고 호텔도 아름답게 관리되어있고 제주도 올때몀 무조건! 또 숙박하고싶습니다 ㅋㅋ
Stayed 2 nights in Jun 2021
Verified

4/10 Poor

HANA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

스위트 객실 이용 후기입니다

1. 조경은 정말 아름답습니다 2. 그 외 부대시설 없습니다 (유료스파 외) 3. 더블베드객실에 싱글베드 2개를 붙여놨습니다 (최악) 4. 객실 안에 개미가 많습니다 5. 화장실이 비좁고 노후되어 개수가 원활하지 않습니다 6. 조식 종류가 너무 적고, 테이블 정리 및 커피 서비스가 매우 느립니다
Stayed 2 nights in May 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
좋아용 조아용 만족
Stayed 3 nights in Mar 2021
Verified

10/10 Excellent

HyungLyul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

아름답고 조용한 숙소

풀빌라 형태의 숙소로 전반적으로 청결합니다. 금액은 다소 비싸지만 충분히 머무를 가치가 있는 호텔이라고 생각합니다. 조식 또한 화려하진 않지만 소담하게 먹기 좋습니다
Stayed 1 night in Feb 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋았어요!

좋았어요! 여행온 느낌 확실히 났고 뷰도 예쁘고 프라이빗한 느낌이 좋았어요!
Stayed 3 nights in Sep 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

분위기짱ㅎ

분위기 완전좋음ㅎ 정원이랑 객실근처 걷기좋음 생각보다 객실이랑 가든이 작음
Stayed 1 night in Nov 2020
Verified

8/10 Good

OBGY

Liked: Cleanliness, staff & service, room comfort
조경 잘되어있고 색다른 숙소로 추천할만 합니다. 아침 조식도 종류는 많지 않지만 나름 충실합니다. 단점은 1. 야간에 방으로 이동하는 통로가 너무 어두워요. 2. 오토 도어락이 아니라 문 잠그지 않고 외출하거나 잠드는 일이 생길 수 있습니다.(제가 실제로 경험) 3. 실내가 나름 괜찮은데 작동도 안되는 서라운드 시스템은 왜 있는지? 4. 에어컨 소음이 좀 거슬려요.
Stayed 2 nights in Nov 2020
Verified

10/10 Excellent

Raehoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
객실이 청결하고 침대 쿠션이 좋아서 편안한 밤을 보냈습니다
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

seohyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

만족합니다.

조경도 멋지고 숙소도 좋아요!
Stayed 1 night in Aug 2020
Verified

6/10 Okay

juyoung

Liked: Cleanliness, room comfort

서비스가 아쉬워요

5성급인데 서비스가 아쉽습니다 1. 체크인하는날 프론트 마스크 아무도 안씀 (체크아웃할때는 씀) 2. 저녁은 레스토랑에서 단품먹었는데 계산할 때 투숙객 할인된다고 말했는데 정가대로 결제함.. 그리고 테이블이 꽤 차있어서 시간이 걸릴 거라 예상은 했는데 서버분이 코스보다 단품은 좀 더 오래걸릴 수 있다고함..(늦게와도 코스 우대인건지..) 3. 조식당 전체 뷔페식으로 바뀜(언제부터 바뀐지 모르겠으나 전날 체크인때 안내 못받았고 조식 먹으러 입장하니 안내해줌..코로나때 오히려 뷔페식으로 바뀐게 좀 의아함) 4. 다음날체크아웃할때 식당 투숙객할인이 안되었다고 말했는데 확인이 안된다며 기다려달라고함 시간없어서 그냥 출발함.. 룸 컨디션은 크게 기대하지 않아서 실망도 없었습니다. 뷰도 예쁘고 사진 찍으면 다 잘나와요. 하지만 다음에는 커피만 마시러 와도 될 것 같아요.
Stayed 1 night in Aug 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전반적인 숙소 및 주변 분위기가 좋았습니다.
Stayed 2 nights in Jul 2020