8/10 Good
Roderick, Hertford
Jan 4, 2025
Liked: Cleanliness, staff & service
The rooms were very clean, with a comfortable bed plus a large ensuite with immediate hot water if required, and were promptly serviced each day. Though I had to wait 20 mins when I arrived as the night-desk guy couldn't find my prepaid booking, after that the staff couldn't have been pleasanter or more helpful. They also provided a quick, efficient laundry service.
A small in-house warung may be open in season but it was closed during this visit, so I had to go out for all meals; I'd have appreciated a breakfast option. But cold beer was available on request.
Other negatives probably apply to other hotels as well; but in particular:
There was no desk or equivalent in my room, although iirc some booking sites said there was. When I asked, the staff did provide a small, low, round table, but I couldn't use it for the laptop work I wanted to do.
All chairs in the room and on attached verandah were in the local style, solid wood surfaces with no cushions or upholstery, and quickly became very uncomfortable.
Intermittently there was appreciable noise: from the PA system of a nearby mosque; from the main west coast road outside the hotel; and from a non-muffled two-stroke pump set that the hotel used daily to clear water from an underground chamber.
Roderick
Stayed 8 nights in Dec 2024