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The Westin Sendai

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Executive Suite, 1 King Bed, Corner | Minibar, in-room safe, desk, iron/ironing board
Front of property
Lounge
Minibar, in-room safe, desk, iron/ironing board
Deluxe Suite, 2 Double Beds, Corner | Living area | 40-inch flat-screen TV with satellite channels, TV, pay movies
Luxury
5.0 star property
9.2

Wonderful

Central luxury in Sendai

Panoramic city views unfold from high floors, where golden artwork complements sublime vistas of Sendai's skyline and mountains. Symphony restaurant serves Japanese and Western breakfast. Guests can unwind with a massage at the spa or retreat to spacious rooms.

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
1-9-1 Ichiban-cho, Aoba-ku, Sendai, Miyagi-ken, 980-0811
  • Place, Sendai Ginza Street
    ‪3 min walk‬
  • Place, Tohoku Gakuin University Tsuchitoi Campus
    ‪13 min walk‬
  • Place, Sendai Anpanman Children's Museum & Mall
    ‪18 min walk‬
  • Airport, Sendai (SDJ)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(10 reviews)
  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Premier Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Premier Room, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Double Beds

  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed

  • City view
  • 474 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds

  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Premier Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Premier Room, 2 Double Beds

  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Suite, 1 King Bed, Corner

Executive Suite, 1 King Bed, Corner | Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 1 King Bed, Corner

  • City view
  • 721 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite, 1 King Bed

  • City view
  • 893 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 2 Double Beds, Corner

Deluxe Suite, 2 Double Beds, Corner | Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite, 2 Double Beds, Corner

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 990 sq ft
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Presidential Suite, 2 Double Beds

Presidential Suite, 2 Double Beds | Minibar, in-room safe, desk, iron/ironing board

Presidential Suite, 2 Double Beds

  • City view
  • 1346 sq ft
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed | Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 1 Double Bed

  • City view
  • 1528 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Sendai

Located in Aoba Ward within a 5-minute walk of Sendai Ginza Street, The Westin Sendai is within a 15-minute stroll of Aoba-dori Avenue. This 292-room, 5-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Sendai Ginza Street - 3 min walk - 0.2 miles
  • Asaichi Morning Market - 5 min walk - 0.3 miles
  • Tohoku Gakuin University Tsuchitoi Campus - 13 min walk - 0.7 miles
  • Sendai Anpanman Children's Museum & Mall - 18 min walk - 1.0 mile
  • Tokyo Electron Hall Miyagi - 18 min walk - 1.0 mile

Getting around

  • Sendai Station - 8 min walk
  • Itsutsu-Bashi Station - 8 min walk
  • Sendai Airport (SDJ) - 34 min drive

Restaurants

  • Symphony
  • ‪Bar TAKE - ‬4 min walk
  • ‪仙台銀座 キンタロウ - ‬3 min walk
  • ‪セガフレード・ザネッティ・エスプレッソ 仙台トラストシティ店 - ‬2 min walk
  • ‪日本料理 天繁 イーストワン店 - ‬3 min walk

About this property

The Westin Sendai

At The Westin Sendai, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Self parking is offered for JPY 1500.00 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include a business center, express check-out, and wedding services.
40-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, toilets with an electronic bidet, and bathrobes. Refrigerators, minibars, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 4,427 for adults and JPY 2,214 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • HORIZON
  • Ichimuan
  • Symphony

Things to do

  • 24-hour gym

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6,555 square feet of conference space
  • 9 meeting rooms
  • Business center

Outdoors

  • Vegetable garden

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking

More

  • 1 building
  • 37 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for JPY 11500 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 4427 for adults and JPY 2214 for children
  • Self parking fee: JPY 1500.00 per night
  • Rollaway bed fee: JPY 11500 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 20
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Sendai Westin
Westin Hotel Sendai
Westin Sendai
Westin Sendai Hotel
The Westin Sendai Hotel
The Westin Sendai Sendai
The Westin Sendai Hotel Sendai

Frequently asked questions

Is a free cancellation option available at The Westin Sendai?

The Westin Sendai provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at The Westin Sendai?

As of May 3, 2026, prices found for a 1-night stay for 2 adults at The Westin Sendai on Jun 2, 2026 start from $185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Westin Sendai?

This hotel is situated in Aoba Ward, just steps from Sendai Ginza Street, and within a 10-minute walk of Aoba-dori Avenue and Asaichi Morning Market. You'll also find Jozenji-dori Avenue and Kotodai Park less than a mile away.

Will I be able to park at The Westin Sendai?

Yes, parking is offered for JPY 1,500 per night. An electric car charging station and wheelchair-accessible parking are also available for guests.

Is there a spa available at The Westin Sendai?

Spa services at the hotel include massages and mani/pedis.

Does The Westin Sendai have luxury amenities?

Yes, guests can indulge in luxuries such as a restaurant, massages, and a bar/lounge at this hotel.

Does The Westin Sendai feature a casino?

No, The Westin Sendai doesn't have a casino.

Will I find an indoor pool at The Westin Sendai?

No, there is no indoor pool at this hotel.

Is The Westin Sendai good for couples?

Amenities that appeal to couples at this hotel include 24-hour room service, a minibar, and a separate bathtub and shower.

Are there hot tubs at The Westin Sendai?

No, there isn't a spa tub at this hotel.

Does The Westin Sendai have a restaurant that serves breakfast?

Yes, The Westin Sendai serves buffet breakfast for a surcharge each morning at Symphony.

Will The Westin Sendai allow pets to stay free of charge?

No, pets aren't allowed at The Westin Sendai.

Are there connecting rooms at The Westin Sendai?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from The Westin Sendai?

The closest major airport to The Westin Sendai is Sendai Airport (SDJ), which is 13 mi away (34 minutes by car). Another top airport is Yamagata Airport (GAJ), which is around 29.6 mi away.

Can I book a room with a balcony at The Westin Sendai?

No, there aren't any guestrooms with balconies at The Westin Sendai.

Does The Westin Sendai have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at The Westin Sendai.

The Westin Sendai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 705 out of 1000 reviews
Rating 8 - Good. 214 out of 1000 reviews
Rating 6 - Okay. 57 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing, so attentive and easy to talk to. Room was beautiful, loved the bathroom & the tub - 10/10 we loved it all
Stayed 4 nights in Dec 2025

10/10 Excellent

Ching Ching, Diamond Bar

the staff very helpful ，professional the rooms are
Stayed 2 nights in Dec 2025

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, amenities
The room had a beautiful view of Sendai! The hotel is on top of the Trust building so every room has a great view. We had a corner room allowing for a perfect view.
Stayed 3 nights in Nov 2025

10/10 Excellent

Takudzwa

Stayed 3 nights in Nov 2025

8/10 Good

Takaki, Minamiku Sagamihara

Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property
Stayed 2 nights in Aug 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
King size beds large room spacious bathroom especially for Japan our third time staying at this Westin
Stayed 8 nights in Aug 2025

10/10 Excellent

David, Washington

Stayed 1 night in Aug 2025

8/10 Good

Saif, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities
I expected to see better gym equipment in a hotel with five stars.
Stayed 2 nights in Jul 2025

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
A very nice hotel with great views, it’s not too far from the station and other facilities
Stayed 1 night in Jul 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

8/10 Good

D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t aware that property had smoking rooms and got reserved under one. I had to upgrade room due to a conference at property that still cost a substantial amount even with a discount and adding points to my bonvoy membership. Still we enjoyed the area and amenities. Thank you.
Stayed 2 nights in Apr 2025

10/10 Excellent

joseph g.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing in every way. Polite and helpful staff, awesome views, large immaculate bedrooms and bathrooms. Very safe area, short ride from train station, I hghly recommend
Stayed 3 nights in Apr 2025

10/10 Excellent

Tiao Yi

Stayed 4 nights in Mar 2025

10/10 Excellent

Frederick E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Incredible high floor view of everything north of downtown Sendai, including the Sendai Dai Kannon statue. The room was very large, quiet, and felt very luxurious, including the great smelling bath salts. Staff was extremely helpful and courteous. They greet you on the first floor and handle luggage, then direct you to the 25th floor lobby where check-in happens. We took an overnight excursion into a nearby onsen town and the hotel graciously stored our main luggage overnight so we wouldn't have to lug it around on a city bus.
Stayed 1 night in Dec 2024

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect! We will come back and stay again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Miles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent views of the city.
Stayed 1 night in Nov 2024

10/10 Excellent

Jo, Dunedin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, sublime with amazing views and excellent service.
Stayed 4 nights in Sep 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

HUA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Avery

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good night
Stayed 1 night in Oct 2024

10/10 Excellent

Rand

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love the Westin Sendai. It is a high class hotel with a home town friendliness, without sacrificing their standards of professionalism. It will always be our go-to hotel in Sendai.
Stayed 2 nights in Sep 2024

10/10 Excellent

MICHAEL

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel gets 5/5. Great rooms, bedding, staff. Etc.
Stayed 3 nights in Sep 2024

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2 week stay was great! The staff was accommodating and attentive. We really enjoyed the lobby lounge, best drinks we had in Sendai.
Stayed 11 nights in Jun 2024

8/10 Good

Julianne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk too far to the sendai station
Stayed 4 nights in Jun 2024