4/10 Poor
Hilary H.
Jul 1, 2025
***RENTERS BEWARE***
Although this property is in prime location for walking to popular Savannah Districts, the property adjacent to this unit is undergoing a major rebuild. We endured a brutal 7am wake up from jackhammers, a massive back hoe, & loud hammering. It shook the whole house. We were not able to enjoy the screen porch or pool as intended. This caused us to connect w/the Lucky Savannah Management company for the 3rd time. The 1st, after receiving the wrong lock codes, 2nd the back doors would not remain latched. The lack of security made us call the afterhours "emergency line" requiring us to stay up til maintenance arrived. We voiced our concerns how the intentional lack of communication and transparency w/this construction gravely impacted the quality for 2 of our 3-night stay. The insensitive response spoke to how construction occurs without forewarning, is beyond their control & how they are not liable for guest annoyances. I can assure you this remodel has been occurring for months if not years. There was paper taped over the bathroom windows as an attempt to block the sightline of construction. Lucky Savannah has a poor business model; not disclosing such info to allow customers decide if they want to subject themselves to such "annoyances." They merely seek a transaction without respecting renters time & budget. Furthermore, they lack personal touches, hospitality, & desire for customer satisfaction. I would not recommend nor rent another property managed by Lucky Savannah.
Hilary H.
Stayed 3 nights in Jun 2025