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Recent guest reviews

Here is very convenient for any dinings.

This property has breathtaking views and surpassed. Any idea that I had about this place. I highly recommend it. We stayed in the cottage. The sunrise was beautiful overlooking the water. Very steep incline for anybody with disabilities. That’s the only downfall. Otherwise, it’s worth the extra money!

Paid over $1100 for two nights. Staff was rude, the room was dated, dust was everywhere mattress was so uncomfortable. $35/day parking.

Stayed in Mansion Suite. Enjoyed the great view and balcony.

It was a very pricey stay for what we got.

The views and vibe! Off the charts! Great staff made for an excellent stay. Thank you so much for making us feel safe during Covid too!

Enjoyed my one night here. Very nice view of the bay, very clean and had a good dinner from nearby restaurant. Would come again!

Lovely modern design facility set amongst traditional older buildings in the small quaint city of Sausalito. Hotel reminds me of small hotel in Europe, modern and efficient. Room is very nice, large bath and great shower. Comfy bed.

Beautiful room, excellent facilities. The "loft" style room was not too convenient as we had to keep going up and down for various needs.

When we arrived everyone was very helpful and firendly. We loved room 700, it was cozy, cute and very clean. Excellent room service too! We will be back.

We loved our harbor view room. The room was beautiful and the service excellent. We did not use the spa and the lobby was under construction. We did have breakfast at Poggio. It was good with the exception of the burnt bacon.

It's a beautiful hotel (I stayed in a hillside cabin room) these rooms are amazing, spacious and cozy. My only disappointment was that the main reason for choosing this hotel was the spa and it is closed because they are remodeling it, I would have appreciated that this had been specified at the time of making the reservation and not until I checked in.

The hotel is fine. It is a little tired and worn, but the main issue is the customer facing staff - ie front desk. They don't seem to care about customer service or providing a good guest experience. I won't go into all the details, but it really is disappointing and surprising that this so called 4 star hotel with rooms at $450 a night can't properly train or educate its staff to be more accomodating sympathetic and genuine in their work. Every request and issue seems like a chore. Wifi was sketchy and I had to spend 15 minutes on a tech support call to get it to barely work in my room. The shower water was tepid and went warm to cold and never heated up. Overall, its a great location. The place is interesting, but if you want good service, don't count on it,

Bridgeway Sausalito CA

Hotel highlights

  • Free in-room WiFi
  • Onsite dining
  • Spa
  • Fitness center

Located 2.3 mi (3.7 km) from Golden Gate Bridge, Casa Madrona Hotel & Spa is within a 15-minute drive of other popular attractions like Marin Headlands. This 4-star hotel has 63 guestrooms and offers conveniences like a restaurant, a full-service spa, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at Poggio, the hotel's onsite restaurant.


Rooms

Guests can expect free WiFi and LCD TVs with cable channels. Beds are dressed in down comforters and bathrooms offer hair dryers and slippers. IPod docks, coffee makers, and free local calls are also available. Housekeeping is available once per stay.


Property features

Guests staying at Casa Madrona Hotel & Spa enjoy access to a full-service spa, a gym, and a steam room. Self parking is offered for USD 35.00 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include meeting rooms, conference space, and express check-out.

Room options

Courtyard (Contemporary)

1 King Bed | Sleeps 2

Cottage Balcony ADA (Hillside)

1 King Bed | Sleeps 2

Courtyard ADA (Contemporary)

1 King Bed | Sleeps 2

Suite (Mansion)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Casa Madrona Hotel & Spa

Everyone (18) Couples (6) Family (2) Other (1)
4
Family

Here is very convenient for any dinings.

By on Mar 31, 2024

Review comment responded on Apr 4, 2024

Thank you for the review, Shuji! We are centralized in downtown Sausalito, within walking distance to most restaurants and boutiques!

5
Everyone

This property has breathtaking views and surpassed. Any idea that I had about this place. I highly recommend it. We stayed in the cottage. The sunrise was beautiful overlooking the water. Very steep incline for anybody with disabilities. That’s the only downfall. Otherwise, it’s worth the extra money!

By on Nov 19, 2023

Review comment responded on Nov 23, 2023

Thank you for the great review, Ran! We look forward to hosting your stay again in the future!

2
Everyone

Paid over $1100 for two nights. Staff was rude, the room was dated, dust was everywhere mattress was so uncomfortable. $35/day parking.

By on Aug 12, 2023

Review comment responded on Aug 13, 2023

We appreciate that you took the time to post a review. We do apologize that your first impression here with our staff was not what you hoped for or the quality service we strive to provide! We hope we can make it up to you during your next visit!

5
Everyone

By on Jul 29, 2023

Review comment responded on Aug 3, 2023

Thank you for the great review Natalia! We look forward to hosting your stay again in the future.

5
Family

Stayed in Mansion Suite. Enjoyed the great view and balcony.

By on Jul 21, 2023

Review comment responded on Jul 21, 2023

Thank you for the great review! We are delighted to hear you enjoyed your stay in one of our mansion rooms. We look forward to hosting your stay again in the future!

2
Everyone

By on Apr 20, 2022

5
Everyone

By on Feb 4, 2022

3
Partner Couples

It was a very pricey stay for what we got.

By on May 22, 2021

Review comment responded on May 26, 2021

Thank you for staying here at Casa Madrona Hotel & Spa! We appreciate you taking the time to rate us.We're sorry to hear that our rooms didn't exceed your expectations. We hope to make it up to you, if you allow us another opportunity.

5
Everyone

By on Feb 16, 2021

Review comment responded on Feb 27, 2021

Thank you for staying here at Casa Madrona Hotel & Spa. It is a special gem. We appreciate you taking the time to rate us. We hope you come back and visit us again soon!

5
Partner Couples

The views and vibe! Off the charts! Great staff made for an excellent stay. Thank you so much for making us feel safe during Covid too!

By , from Austin, TX on Nov 22, 2020

Review comment responded on Nov 29, 2020

Thank you for staying with us here at Casa Madrona Hotel & Spa! We appreciate you taking the time to rate us and write a review. We look forward to hosting a future visit!

Casa Madrona Hotel & Spa

801 Bridgeway, Sausalito, CA 94965
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