Residence Suites3.0 out of 5.0
Recent guest reviews
Wonderful! We booked 2 honeymoon suites and it was very good! Though we had neighbors which had problems with heater and had to move rooms, we had none of those problems. I heard some bad reviews about the net, the safety of the stairs and how dirty this place was but we never experienced any of it. The stairs they were talking about was not the hotels and part of the Santorini experience. Internet worked 95% of the time, descent speed and the house keeper was great in doing her job. I specially love the services of the all around guy in the front desk guys Andre of the tourist center who you can see did the best he can to make you happy and George who carried our luggage through the steep steps of Oia. Kudos to you guys! You guys are awesome!
The Residence Suites offered lovely accommodations. The customer service that the staff gave our family was exceptional. George was quite helpful and always very friendly. The water heater in our room was not working, so they immediately upgraded us to a suite that was quite roomy. The views were amazing, we just couldn't stop snapping pictures.
We stayed here in December 2017 and I was really happy with the experience. We booked a room with an ocean view, and though our room's view of the ocean was a bit feeble, we did have a nice private terrace and could walk to the terrace directly above for a full ocean view with a lounge area. I especially liked the room feeling, like we were sleeping in a cave, each apartment a bit different from the next. A cat entered one morning but she was easily ushered out - this was not the fault of residence suites of course but visitors should be aware nonetheless. The staff were also very willing to help us and even arranged for us to get a car the second day. Even the shuttle driver who picked us up from the airport went above and beyond to make sure we could see the sunset on that first day, which I thought was very considerate.
we stayed in the cave room at the Residence suits. It has a lovely view of the Caldera from the balcony. The room is spacious. clean, cozy. it's close to the sunset point and several restaurants and shops. The staff are helpful and friendly.
Cave room was amazing. Balcony view of caldera beautiful- what you would see in the Santorini pictures and magazines. Received a two bedroom, two bath with kitchenette and livingroom. Beds are soft and linens nice. Shuttle and check in were prompt and all staff were multi-lingual including english. Remember where you are: Steps and rooms are built on the side of a cliff in concrete. Oozing character though. Not recommended for limited mobility. Continental breakfast ok- Greek yogurt good, view great.
The hotel is super clean, well equipped, stylish and fresh overall in fact. Our room was really quiet with effective air conditioning controls. The staff were beyond amazing. They were so warm and friendly. They were professional and showed great hospitality and did the best they could to accommodate all needs. They also helped out with planning trip as far as food spots places to go out and transportation Loved them. Good value for money considering some other hotel prices. I would recommend Residence suites to anyone staying in Santorini looking for a base location to explore from.
Amazing rooms/view/location! The interior is modern and very clean. Well beyond my expectations!!!The staff was phenomenal and the location is perfect! especially the porter, who couldn't have been more helpful. Very spacious and bright. It felt like home. I'm definitely booking it again for my next year vacation. We loved our stay here and will keep it in mind any time we are in Santorini.
The worst place you can stay in Oia . We booked directly with the hotel . They charged us 500€ Per day for a 2 bedroom cave house . It was the filthiest ,stinking place . You first check in on the main street office in Oia . Then u are taken to the hotel site ,where an old lady explained XYZ of the place . Then on to our rooms . All of this via steep steep steps . I understand Oia is on the slope but , these were treacherous steps . The washbasin in the bathroom had an open outlet . The shower area floor had not been scrubbed in years. The water flooded after a bath . Our complaints fell on deaf ears. The second bathroom was a hole in he wall , a shower over the WC ! Nothing felt clean . We were miserable for 3 nights . The last night electricity also went . You could contact no one coz the phone in the room was also gone . Reception was far away and anyway it is unmanned post 5 pm . The breakfast : yuck yuck yuck . We went for breakfast on the first day and dared not go back after that . Cold eggs ,stale bread ,lukewarm tea/ coffee. And there were flies around !!! Very unfriendly couple of ladies run the show . Stay here at your own risk . Horrible place .
This was my first trip to Greece and if there was one blip in our 2 week trip it was our stay at Residence Suites Oia. We took a two bedroom villa. It was dirty, housekeeping was shoddy, the bathrooms were both terrible, water from the wash basin would not drain and had this perpetual damp smell. We paid a lot for this villa and it was not worth 1/2 the money we paid for it. The breakfast was also so bad, we didn't even eat it after the first day and chose to eat at the cafes in the village instead. We even enquired at other hotels to see if we could move out after the first night but since I was travelling with my family we needed two rooms which was unavailable for all the remaining nights. The only positives were the stunning views and the very helpful porter ( who's name I wish I could remember to quote it here) who helped us carry our bags up and down those precarious narrow steps. Oia is a stunning place with beautiful vistas, lovely people, and quaint cafes and restaurants, don't ruin your trip and waste your money by staying here, pick anything else.
Let me start by saying the view and the staff are the big plus with this hotel. The staff are very warm and friendly and made us feel very welcome and the views are great. All the other recent reviews are pretty accurate. The views are mainly from the breakfast balcony and not your room. Photos are not what you get. As you can see in the photos our "superior cave with Caldera view" which we paid extra for, was a cave with no windows at all and the view was from our tiny balcony, not our room, which was impeded somewhat by the balcony ahead of us and also the constant stream of the general public looking for photos walking past us. Our balcony was no wider than 2 chairs which was close to the next room and shared an entrance with 3 rooms so not private or relaxing at all. The breakfast is fresh and adequate and the room was not "superior" at all. It is a 3 star hotel with 5 star views and the best staff we have come across in Greece who were warm and friendly - would definitely return because of the staff and views. Location was excellent.
- Free WiFi in rooms and public areas
- Airport shuttle (fees apply)
Located in Oia, Residence Suites is next to Tramonto ad Oia and Thirasia. Each of the 19 rooms at this 3-star hotel includes a refrigerator, a coffee maker, and a flat-screen TV. It's in central Santorini and also a short walk from Naval Museum and Byzantine Castle Ruins.
Start your day off with breakfast, available for a fee. For a nice break, mingle with other guests at the free daily manager's reception.
All of Residence Suites's 19 individually decorated rooms provide refrigerators, coffee makers, and safes. Guests can expect to find free WiFi and flat-screen TVs. Bathrooms offer hair dryers and free toiletries.
At Residence Suites, guests have access to 2 spa tubs, free WiFi in public areas, and express check-out. You can take advantage of free offsite parking, along with an airport shuttle (available 24 hours) for EUR 30.00 per room one way. A multilingual staff is on hand to assist with luggage storage and tours/tickets. This hotel also has a terrace.
Reviews from Trip Advisor
68% of guests recommend this hotelTotal of 367 reviews