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BelleVue Dominican Bay - All Inclusive

3.0 out of 5.0

Recent guest reviews

The room was very disappointing I go into the bathroom and the floor was very wet. I thought there was a leak in the ceiling cause it was moist. I use the potty and went to flush and the level was broke it was hard to flush the toilet. The bathtub looks horrifying the paint is chipping and dirty. Had a ironing board but no iron. The towel situation. 2 towel to dry ourselves off was OK but are we supposed to share 1 small towel to rinse our face in the morning. The next day we wanted to go to the pool. Went to get 2 towel at 1;30 in the afternoon and the man said there will be no towel till 3;00pm. Could not sleep at night the motor running the air conditioner was to loud every time it started running. Sound like there was a truck in the room. The one good thing was the food I give it a 5 excellent but the staff need to smile they look like they don't want to work..

Unfortunately, after booking a hotel stay that included free children as per their hotel description, I was forced to pay a child stay for a week when it was free.This impacted my trip as I was forced to spend money I did not have since it was supposed to be included. I also spend over an hour on the phone with Orbitz to resolve the situation resulting in pricey international phone charges with no result but a $100 credit which will barely cover the phone call cost. Before traveling I called Orbitz and confirmed the child was included and free as per the website and I was told yes by an Orbitz representative to arrive and be out of a room until I pay for the child in a third world county. The hotel did not have good customer service did not even have a way for the customer to communicate with Orbitz or try to fix the situation. The room was out dated box tv, broken tub, non working ac.

Air conditiner of the room room broken. Food not so tasty. Overall ok

If you want a nice, clean, quiet space and time to relax and go to the beach, this is not your place. The front desk staff don't transfer calls properly, the cleanliness is not adequate, things are not working properly in some parts of the hotel like AC and showerhead!!! Not going back, not even for the price! Food was good.

We stayed here for three days and had a lovely time. The beach is a short walk and water is lovely. There is a hotel bar and snack restaurant right on the beach. The hotel complex is large and rooms were large and comfortable. Good AC and dining in the buffet style restaurant was tasty. A la carte Mona Lisa restaurant was good and not overpriced. All in all a good stay and I would recommend it.

Hotel is well located. Beach is OK Room service is terrible TV not working. Towels limited to one/day for pool and beach!! I love Boca , I wish they had better hotels

Food had insects is all burn and very bad quality and flavor we have a room reserve they oversell the rooms we have to wait till almost 8pm for a room the pools are the nasty I have never seen one of them was green and slip a lot because the dirt. They don't know how to treat people

I reserved the hotel for my father, he was a loyal customer of this hotel however this time the room was not what we expected. He is a senior and I wanted to be near family and wanted to stay in this hotel. The room was not what we expected, the refrigerator that was supposed to be in the room was not working. He wanted my sister to spend a night at the whotel and they over charge him for ONE night, eventhough he have been going to this hotel for years. The people claimed to be his friend but all they did was taken advantage of him. WILLNOT RWCOMEND THIS HOTEL TO ANYONE AND WILL NOT BE STAYING THERE NEVER AGAIN.

Not as expected for a hotel. First room given the sliding back door didn't close, dirty, no towels in the bathroom, a leaking in the bathroom ceiling. Very old and smelling room. Second room was a little of improvement but still a cealing leaking above the toilette, bed was very uncomfortable, A/C not to be control, we almost got frozen. We didnt feel secure in the bathroom and the room at all. Very smelling odor in the bed. We were able to hear when somebody flushing the bathroom in the above floor. The hotel technology stay behind 15 years ago, it needs a full renovation! Reason why we asked for a full refund the next day and went to a resort 30 minutes away.

Staff was great rooms are not the best no hot water! Food was very good and the staff was really nice. Intertainment staff was awesome very fun and engaging!

Good for the price, but the hotel need to clear the rooms better

Nice time in the sun relax and comfortable Friendly and good drink

Awful experience! Check in was terrible, late, and room was dirty.

Mala comida.... la playa es bien... personal horrible

The shower forcet was bad,the bathroom tiles crack, no precion on the toilet, hair in bed sheets.

As an inexperienced international traveler I was mostly taken back by the location of this resort. This is a part of the island that has true local flavor and the initial impression on the way to the resort was unsure at best. When we arrived, it was a pleasure to find a bit older facility that is so well kept. The staff was friendly and always working on something, painting, cleaning, buffing, grooming, etc. The food was wonderful and the different themes each night for dining were fun. The beach was nice, the sales people on the beach were aggressive but generally took no as the answer. The souvenirs were the same stuff you can find on any of the islands, can't say unique but at least you could get something with the name of that Island on it. Overall, we met a lot of friendly people and landed some tours that were great...good trip.

very friendly staff very good food, fair price, was a great place for a vacation. I have been to the Dominican in the past and I also enjoy the resort I stayed at. The people on this resort were very nice and accommodating. The food was good! . i loved it. If I could give a

My air conditioner didn't work for two days. Check in staff was rude. Food was not good to say the least. Toilet broke. Will never go again. As cheap as it was, it still wasn't worth it.

amazing hotel will stay there again very soon thank to the enterta crew and feliciano

the location is great no complaints whatsoever the hotel may need a little upgrade but it was awsome the treat you very well to all your needs specially from sub mang feliciano dominguez an amazing person that worries about your every need will stay there again and again again.

Juan Bautista Vicini s/n Boca Chica Santo Domingo

Hotel highlights

  • Walking distance to Boca Chica
  • Free hot/cold buffet breakfast
  • Free parking
  • Onsite dining

Located within a 5-minute walk of Boca Chica, BelleVue Dominican Bay - All Inclusive is within a mile (2 km) of Nautical Club of Santo Domingo. This 437-room, 3-star resort welcomes guests with 2 outdoor pools, 3 restaurants, and free self parking. Caucedo Port is also 2.9 mi (4.6 km) from the resort, which is near the airport.


Dining

Free hot/cold buffet breakfast is included with your stay. Enjoy dining at Hibiscus, one of 3 onsite restaurants.


Rooms

All 437 air-conditioned rooms feature balconies. TVs come with cable channels, and WiFi keeps guests connected. Hair dryers are also included.


Property features

At BelleVue Dominican Bay - All Inclusive, guests enjoy 2 outdoor pools, a nightclub, and a children's pool. If you drive, take advantage of free parking. A multilingual staff is on hand to assist with concierge services and luggage storage. Other amenities at this all-inclusive resort include WiFi in public areas, conference space, and a business center.

Guest reviews for BelleVue Dominican Bay - All Inclusive

Everyone (14) Couples (51) Business (8) Family (31) Other (47) Friends (34)
2
Everyone

The room was very disappointing I go into the bathroom and the floor was very wet. I thought there was a leak in the ceiling cause it was moist. I use the potty and went to flush and the level was broke it was hard to flush the toilet. The bathtub looks horrifying the paint is chipping and dirty. Had a ironing board but no iron. The towel situation. 2 towel to dry ourselves off was OK but are we supposed to share 1 small towel to rinse our face in the morning. The next day we wanted to go to the pool. Went to get 2 towel at 1;30 in the afternoon and the man said there will be no towel till 3;00pm. Could not sleep at night the motor running the air conditioner was to loud every time it started running. Sound like there was a truck in the room. The one good thing was the food I give it a 5 excellent but the staff need to smile they look like they don't want to work..

By , from Miami Florida on Mar 26, 2018

Review comment responded on Apr 17, 2018

Your opinion is very important for us, we are very sorry not to have filled your expectations, I am passing your note to our management so that the corrective actions are taken and asipoder make a pleasant stay if you give us the opportunity to stay with us again'.

1

bellvue dominican bay hotel stay review

Everyone

Unfortunately, after booking a hotel stay that included free children as per their hotel description, I was forced to pay a child stay for a week when it was free.This impacted my trip as I was forced to spend money I did not have since it was supposed to be included. I also spend over an hour on the phone with Orbitz to resolve the situation resulting in pricey international phone charges with no result but a $100 credit which will barely cover the phone call cost. Before traveling I called Orbitz and confirmed the child was included and free as per the website and I was told yes by an Orbitz representative to arrive and be out of a room until I pay for the child in a third world county. The hotel did not have good customer service did not even have a way for the customer to communicate with Orbitz or try to fix the situation. The room was out dated box tv, broken tub, non working ac.

By on Mar 5, 2018

Review comment responded on Apr 17, 2018

Your opinion is very important for us, we are very sorry not to have filled your expectations, I am passing your note to our management so that the corrective actions are taken and asipoder make a pleasant stay if you give us the opportunity to return to serve you again.

3
Everyone

Air conditiner of the room room broken. Food not so tasty. Overall ok

By on Jan 24, 2018

2

looks good on photos

Everyone

If you want a nice, clean, quiet space and time to relax and go to the beach, this is not your place. The front desk staff don't transfer calls properly, the cleanliness is not adequate, things are not working properly in some parts of the hotel like AC and showerhead!!! Not going back, not even for the price! Food was good.

By , from Florida on Oct 18, 2017

4

lovely resort in boca chica

Everyone

We stayed here for three days and had a lovely time. The beach is a short walk and water is lovely. There is a hotel bar and snack restaurant right on the beach. The hotel complex is large and rooms were large and comfortable. Good AC and dining in the buffet style restaurant was tasty. A la carte Mona Lisa restaurant was good and not overpriced. All in all a good stay and I would recommend it.

By , from Yuba CIty CA on Oct 10, 2017

3

poor room service

Everyone

Hotel is well located. Beach is OK Room service is terrible TV not working. Towels limited to one/day for pool and beach!! I love Boca , I wish they had better hotels

By on Sep 6, 2017

1

horrible stay

Everyone

Food had insects is all burn and very bad quality and flavor we have a room reserve they oversell the rooms we have to wait till almost 8pm for a room the pools are the nasty I have never seen one of them was green and slip a lot because the dirt. They don't know how to treat people

By , from puerto rico on Aug 9, 2017

2

not to happy

Everyone

I reserved the hotel for my father, he was a loyal customer of this hotel however this time the room was not what we expected. He is a senior and I wanted to be near family and wanted to stay in this hotel. The room was not what we expected, the refrigerator that was supposed to be in the room was not working. He wanted my sister to spend a night at the whotel and they over charge him for ONE night, eventhough he have been going to this hotel for years. The people claimed to be his friend but all they did was taken advantage of him. WILLNOT RWCOMEND THIS HOTEL TO ANYONE AND WILL NOT BE STAYING THERE NEVER AGAIN.

By on Jul 24, 2017

2

my hotel experience

Everyone

Not as expected for a hotel. First room given the sliding back door didn't close, dirty, no towels in the bathroom, a leaking in the bathroom ceiling. Very old and smelling room. Second room was a little of improvement but still a cealing leaking above the toilette, bed was very uncomfortable, A/C not to be control, we almost got frozen. We didnt feel secure in the bathroom and the room at all. Very smelling odor in the bed. We were able to hear when somebody flushing the bathroom in the above floor. The hotel technology stay behind 15 years ago, it needs a full renovation! Reason why we asked for a full refund the next day and went to a resort 30 minutes away.

By , from Florida on May 4, 2017

3

nice hotel to stay at for a few days!

Everyone

Staff was great rooms are not the best no hot water! Food was very good and the staff was really nice. Intertainment staff was awesome very fun and engaging!

By on Apr 2, 2017