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Located in Providencia, Sheraton Santiago Hotel and Convention Center is within a few miles (5 km) of popular sights such as San Cristobal Hill and Palacio de la Moneda. This 4.5-star hotel welcomes guests with 379 rooms and conveniences like ski-in/ski-out access, an outdoor pool, and an indoor pool. In the mountains, it's also near Santiago Town Square and Plaza de la Constitucion.

Dining

This hotel is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 11:30 AM.

Rooms

Sheraton Santiago Hotel and Convention Center's 379 air-conditioned rooms provide fireplaces, minibars, and coffee makers. Guests can expect WiFi, wired Internet, and 32-inch LED TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with premium bedding ensure a restful night. Other standard amenities include free bottled water, ceiling fans, and laptop-compatible safes.

Property features

At Sheraton Santiago Hotel and Convention Center, guests enjoy ski-in/ski-out access, an indoor pool, and an outdoor pool. If you drive, self parking is CLP 13000 per day, or you can take advantage of the airport shuttle (available 24 hours) for CLP 35000 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a children's pool, a 24-hour health club, and a sauna.

Highlights

  • Onsite dining
  • Ski-in/ski-out access
  • Outdoor pool and indoor pool
  • 24-hour health club

Sheraton Santiago Hotel and Convention Center

Check-in

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is noon

Room Amenities

Sheraton Santiago Hotel and Convention Center offers 379 air-conditioned accommodations with fireplaces and minibars. Select Comfort beds feature premium bedding. 32-inch LED televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wired and wireless high-speed Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Free cribs/infant beds 
  • Private bathroom 
  • Bathrobes 
  • Desk 
  • Pay movies 
  • Turndown service 
  • Premium TV channels 
  • Blackout drapes/curtains 
  • In-room childcare (surcharge) 
  • Shower only 
  • WiFi (surcharge) 
  • Wired high-speed Internet access (surcharge) 
  • In-room safe (laptop compatible) 
  • Sleep Number by Select Comfort mattress 
  • Fireplace 
  • Coffee/tea maker 
  • Premium bedding 
  • Room service (24 hours) 
  • Hair dryer 
  • Ceiling fan 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Free toiletries 
  • Iron/ironing board 
  • Cable TV service 
  • LED TV 
  • Rollaway/extra beds (surcharge) 

Hotel Amenities

In addition to an indoor pool and an outdoor pool, Sheraton Santiago Hotel and Convention Center provides outdoor tennis courts and ski-in/ski-out access. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of hotel's 3 bars/lounges. High-speed wired and wireless Internet access is available for a surcharge.

This 4.5-star property offers access to a business center, limo/town car service, and a meeting room. Event facilities measuring 7575 square feet (704 square meters) include conference space. This luxury hotel also offers a children's pool, a 24-hour health club, and a sauna. For a surcharge, the property provides an area shuttle within 50 km and a roundtrip airport shuttle (available 24 hours). Parking is available onsite for a surcharge.

Sheraton Santiago Hotel and Convention Center is a smoke-free property.

  • Laundry facilities 
  • Television in common areas 
  • Elevator/lift 
  • Hair salon 
  • ATM/banking 
  • Gift shops or newsstand 
  • Number of buildings/towers - 1 
  • Airport transportation (surcharge) 
  • Tours/ticket assistance 
  • Conference space size (meters) - 704 
  • Number of meeting rooms - 15 
  • Snack bar/deli 
  • Luggage storage 
  • Free grocery shopping service 
  • Coffee/tea in common areas 
  • Babysitting or childcare (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • WiFi (surcharge) 
  • Area shuttle (surcharge) 
  • Conference space size (feet) - 7575 
  • Wedding services 
  • Outdoor seasonal pool 
  • Limo or Town Car service available 
  • Children's pool 
  • Spa treatment room(s) 
  • Steam room 
  • Sauna 
  • Business center 
  • Conference space 
  • Total number of rooms - 379 
  • 24-hour front desk 
  • Multilingual staff 
  • Dry cleaning/laundry service 
  • Babysitting or childcare 
  • Concierge services 
  • Number of floors - 7 
  • Number of bars/lounges - 3 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • 24-hour health club 
  • One meeting room 
  • Garden 
  • Terrace 
  • Picnic area 
  • Self parking (surcharge) 
  • Number of restaurants - 4 
  • Outdoor tennis courts - 2 
  • Ski-in/ski-out access 
  • Smoke-free property 
  • Spa services on site 
  • Supervised childcare/activities 
  • Outdoor pool 
  • Breakfast available (surcharge) 
  • Wired (high-speed) Internet access - surcharge 
  • Indoor pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Indoor pool  
  • Children's pool  
  • Outdoor tennis courts  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Playground on site  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Wireless internet access ( CLP 7240 per day ), Wired internet access ( CLP 7240 per day )

Available in some public areas: Wireless internet access ( CLP 7240 per day ), Wired high-speed internet ( CLP 7240 per day )

Parking

Self parking (surcharge)

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11:30 AM.

El Jardin Coffee Shop - This coffee shop specializes in international cuisine and serves lunch, dinner, and light fare.

El Bohio - This poolside restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Lobby Bar - This cocktail bar serves light fare only. Happy hour is offered.

El Cid Restaurant - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Nearby Things to Do

Outdoor tennis courts and a 24-hour health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby 
  • Golfing nearby 
  • Bicycle rentals nearby 
  • Playground on site 

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CLP 33.785 per stay.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service animals are allowed

24-hour check-in

Fees

You'll be asked to pay the following charges at the property:
  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CLP 9.652 per person (approximately)
  • Fee for in-room wireless Internet: CLP 7240 per day (rates may vary)
  • Fee for in-room high-speed Internet (wired): CLP 7240 per day (rates may vary)
  • Fee for wireless Internet in public areas: CLP 7240 per day (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: CLP 7240 per day (rates may vary)
  • Airport shuttle fee: CLP 35000 per vehicle (one way)
  • Self parking fee: CLP 13000 per day
  • Pet fee: CLP 50000 per pet, per day
  • Rollaway bed fee: CLP 33.785 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Sheraton Santiago
  • Santiago Sheraton
  • Santiago Sheraton Hotel
  • Sheraton Hotel Santiago
  • Sheraton Santiago
  • Sheraton Santiago Hotel
  • Sheraton Santiago Hotel Santiago

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

Pets

  • Pets allowed for an extra charge of CLP 50000 per pet, per day


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