Skip to main content
Beginning of main content

Sheraton Santiago Hotel and Convention Center

4.5 out of 5.0

Recent guest reviews

Good location Breakfast too expensive Club lounge should be better

Great hotel, perfect area, close to malls. Friendly staff, great view, clear room. Unique design. Loved it, and will come back.

The staff at this Sheraton were most attentive and very mannerly; you will feel completely at home and quite relaxed here. The rooms are decent-sized, extremely comfortable and spotless. The HVAC worked perfectly and you can even open the windows for fresh air if you like. The views are great. The TV has innumerable channels, a number of them in English. For the athletically inclined, the pool is neat, and although I did not use it, the fitness center looked perfectly adequate. Apparently the hotel has a quite a number of spa experiences, but I did not use these either. One thing I definitely liked was that the hotel has a number of eating and dining facilities, and several seemed to be open all the time, not always true in late-eating South America. The lobby bar area was particulary attractive, and had great coffee, beers, and, of course, in Chile, wine. I prefer a hotel in the middle of things, but this Sheraton is in a residential area, with little activity or immediately adjacent stores or restaurants. But the subway is only a ten minute walk away, across the Mapucho River in the busy Providencia neighborhood. There are plenty of shops and eateries of all types there for those that prefer an out-of-hotel experience. For those who like to take bus tours of the city to orient themselves and see some sights, the Touristik company has a shop right in the hotel, and their bus stops right in front of it quite frequently.

Ave Santa Maria 1742 Santiago Region Metropolitana

Hotel highlights

  • Onsite dining
  • Ski-in/ski-out access
  • Outdoor pool and indoor pool
  • 24-hour health club

Located in Providencia, Sheraton Santiago Hotel and Convention Center is within a few miles (5 km) of popular sights such as San Cristobal Hill and Palacio de la Moneda. This 4.5-star hotel welcomes guests with 379 rooms and conveniences like ski-in/ski-out access, an outdoor pool, and an indoor pool. In the mountains, it's also near Santiago Town Square and Plaza de la Constitucion.


This hotel is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 11:30 AM.


Sheraton Santiago Hotel and Convention Center's 379 air-conditioned rooms provide fireplaces, minibars, and coffee makers. Guests can expect WiFi, wired Internet, and 32-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with premium bedding ensure a restful night. Other standard amenities include free bottled water, ceiling fans, and laptop-compatible safes.

Property features

At Sheraton Santiago Hotel and Convention Center, guests enjoy ski-in/ski-out access, an indoor pool, and an outdoor pool. If you drive, self parking is CLP 13000 per day, or you can take advantage of the airport shuttle (available 24 hours) for CLP 35000 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a children's pool, a 24-hour health club, and a sauna.

Room options

Junior Suite

King 1 | Sleeps 3

Club Floor

King 1 | Twin 2 | Sleeps 3

Classic Room, View

King 1 | Twin 2 | Sleeps 2

Club Room, View

King 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

66% of guests recommend this hotel

Total of 1163 reviews